IBM TS4300 3555 User Manual page 125

Tape library
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Table 35. Main error events (continued)
Event Code
Message Text and
Description
2104
Incorrect stack assembly, too
many expansion modules
above main library.
Warning error events
An appropriate message is posted on the Operator Control Panel and the Management GUI.
Table 36. Warning events
Event Code
Message Text and Description
4000
Drive Sled Fan Speed too low.
4002
Drive clean request.
4003
The drive configuration failed.
4004
The drive status request failed.
4005
Drive is reporting a critical TapeAlert.
4006
A drive reported temperature is above the
threshold.
4008
Cleaning tape expired.
4009
Firmware upgrade of one or multiple
expansion modules failed.
4010
Incompatible drive.
Details and Solution
Ensure that no more than three expansion modules are
mounted and connected below or above main library.
Details and Solution
Ensure that no obstructions are in the fan.
Clean the drive with an approved cleaning
cartridge.
Remove and reseat the drive canister and retry
the operation.
Remove and reseat the drive canister to ensure
that the drive is fully seated. If the issue
persists, reset the drive.
Power-cycle the drive, and verify whether the
drive reports the same TapeAlert.
• Verify that the drive fan is spinning, isn't
obstructed, and that the ambient
temperature is within specification.
• Ensure that drive bay cover plates are in
place in each location where no drive is
installed. The drive cover plates are required
for proper airflow.
Discard the cleaning cartridge and retry the
cleaning operation with a new cleaning
cartridge.
The Base Module must be able to communicate
with a powered on and connected expansion
module to complete the upgrade.
• Reseat the expansion controller and check
the interconnect cable and power
connections.
• Retry the firmware upgrade.
Remove the incompatible drive. Install only
drives that are supported by the library.
Chapter 5. Troubleshooting 95

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