Troubleshooting - Hoover MPWR 40V User Manual

Troubleshooting

WARNING:
DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1.888.768.2014 PRIOR TO CONTINUING USE.
Any other servicing should be done by an authorized service representative.
STORAGE: Always remove the battery pack before storing the charger or any time the charger is unplugged.
RED
CHARGER
LED
Power On
Without battery pack
ON
Testing
Hot battery pack
Cold battery pack OFF
Deeply discharged
Error
Error Flashing Flashing
Error, try to repeat the conditions a second time by removing and reinstalling the battery pack. If the LED status repeats a
•
second time, try charging a different battery.
If a different battery charges normally, dispose of the pack (see BATTERY DISPOSAL
•
If a different battery also indicates "Error," the charger may be damaged or faulty.
•
Charging
Fast charging OFF
Ready
Battery full
OFF
Problem
Vacuum won't run
Vacuum won't pick
up OR Low suction
IF APPLIANCE OR CHARGER IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED,
GREEN ORANGE
LED LED
Ready to charge battery pack.
OFF OFF
When battery pack reaches cooled temperature, charger begins charge mode.
OFF ON When battery pack reaches warmed temperature, charger begins charge mode.
Charger conditions battery until normal voltage is reached, then begins charge mode.
OFF Battery pack or charger is damaged or faulty.
.
Flashing OFF Battery is being charged.
Charging is complete.
ON OFF
Possible Cause
1. Auto Stop feature has been
triggered.
2. Your battery may not be
inserted properly.
3. Your battery may not be
charged.
4. Your battery may be too hot.
5. There may be internal
component damage.
1. Filter Bag full and/
or lower tube clogged.
2. Broken or worn belt.
3. Brushroll and/ or Lower
Tube.
ACTION
section).
Possible Solution
1. Unit may have been put in upright position while on.
Recline the unit turn the power to "0" or Off and
then turn back on.
2. Make sure the battery is fully seated in battery
cavity.
3. Check the Charge Level Indicator and charge the
battery if it's low.
4. Remove battery and let cool for 30 minutes, replace
battery and retry or replace with second charged
battery.
5. Call for service: 1-888-768-2014.
1. Empty Filter Bag - Pg. 12
2. Replace belt - Pg. 15
3. Check Lower Tube- Pg. 17
Check Brushroll - Pg. 14
19