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AFTER-SALES SERVICE
If you have to contact us for a malfunction or for
an order, always give the serial number (SN) and
the name of your appliance. Write down the
following indications, also on the service sticker
supplied with the appliance (apply the sticker in a
visible place or in your telephone book).
SN
Appliance
- These details are given on the warranty
certificate or on the original invoice, or on the
data plate of your appliance, located on the left
of the vegetable container.
In case of malfunction, you can contact the
nearest V-ZUG SA Service Centre by calling
the toll-free number 0800 850 850.
To avoid unnecessary interventions, before
requesting the assistance of a technician check the
power supply (is the plug inserted in the socket? Is
the fuse blown?).
Queries, orders, service contract
For queries and problems of an administrative or
technical nature, and for ordering spare parts and
accessories, please contact the headquarters in
ZUG directly,
Tel. +41 58 767 67 67
At the end of the one-year warranty, the customer
can sign a service contract for all our products. We
will be pleased to send you the relevant
documentation.
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