HPE ProLiant DL20 Gen10 User Manual
  1. Manuals
  2. Brands
  3. HPE Manuals
  4. Server
  5. ProLiant DL20 Gen10
  6. User manual

HPE ProLiant DL20 Gen10 User Manual

Hide thumbs Also See for ProLiant DL20 Gen10:
Table of Contents

Advertisement

Quick Links

HPE ProLiant DL20 Gen10 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Part Number: P04759-002
Published: November 2019
Edition: 2

Advertisement

Table of Contents
loading

Related Manuals for HPE ProLiant DL20 Gen10

Summary of Contents for HPE ProLiant DL20 Gen10

  • Page 1 HPE ProLiant DL20 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2018–2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Install the access panel......................................29 Remove the riser cage....................................... 30 Install the riser cage........................................31 Setup..........................33 Optional service..........................................33 Initial server installation......................................33 HPE Installation Service..................................33 Setting up the server....................................34 Operational requirements......................................37 Space and airflow requirements................................. 37 Temperature requirements................................... 38 Power requirements....................................38 Electrical grounding requirements..............................38...
  • Page 4 Storage controller options.......................................86 Installing a modular Smart Array controller option (type-a, AROC)................86 Installing a Smart Array standup storage controller......................87 Configuring an HPE Smart Array Gen10 controller........................91 Energy pack option........................................92 HPE Smart Storage Battery.................................. 92 Installing an energy pack..................................92 Expansion board options......................................93...
  • Page 5 Overview........................................101 HPE Trusted Platform Module 2.0 Guidelines........................101 Installing and enabling the HPE TPM 2.0 Gen10 Kit......................102 Cabling..........................107 Cabling guidelines........................................107 Storage cabling........................................... 108 Non-hot-plug drive cabling................................108 Hot-plug drive cabling..................................110 M.2 SATA SSD cabling..................................115 Energy pack cabling.........................................116 Controller backup power cabling..................................117...
  • Page 6 Mechanical specifications......................................142 Power supply specifications....................................142 ATX 290W Non-hot-plug Power Supply............................142 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............143 HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply................143 Websites......................... 145 Support and other resources..................146 Accessing Hewlett Packard Enterprise Support.............................

  • Page 7: Component Identification

    Component identification Front panel components Two-bay LFF non-hot-plug drive model Item Description Optical drive (optional) Serial number/iLO information pull tab iLO Service Port USB 3.0 port LFF non-hot-plug drive cage Two-bay LFF hot-plug drive model Item Description Optical drive (optional) Serial number/iLO information pull tab iLO Service Port USB 3.0 port...

  • Page 8: Serial Number/Ilo Information Pull Tab

    The other side shows the default iLO account information and QR code label. Use a mobile device to scan the QR code label to display the server mobile product page (http://www.hpe.com/qref/ dl20gen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.

  • Page 9: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Definition Health LED Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded Flashing red System critical NIC status LED Solid green Linked to network Flashing green Network active No network activity Power On/Standby Solid green System on...

  • Page 10: Server Uid Led

    The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo-docs). Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.

  • Page 11: Rear Panel Leds

    Item Description Non-hot-plug power supply Hot-plug power supply bay 1 (optional) Hot-plug power supply bay 2 (optional) USB 3.0 ports (2) NIC port 2 NIC 1/iLO Shared Network Port VGA port iLO Dedicated Network Port (optional) For more information, see PCIe riser slot definitions. When a FlexibleLOM adapter is installed in a server with default iLO settings, the shared iLO port function is assigned to port 1 of the FlexibleLOM adapter.

  • Page 12: System Board Components

    Item Status Definition No network activity NIC link Solid green Network link No network link iLO status Solid green Linked to network Flashing green Network active No network activity iLO link Solid green Network link No network link System board components Item Description PCIe riser connector...

  • Page 13: System Maintenance Switch Descriptions

    Item Description Fan connector 2 Fan connector 1 System battery Chassis intrusion detection switch Standard or Flexible Slot power supply connector Two-bay SFF drive sideband connector Energy pack connector Standard or Flexible Slot power supply sideband connector Flexible Slot power supply connector x1 SATA port 2 Drive backplane and optical drive power connector x1 SATA port 1...

  • Page 14: Dimm Slot Locations

    Position Default Function — Reserved — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.
  • Page 15 Item Description Example Capacity 8 GB 16 GB 32 GB 64 GB 128 GB Rank 1R = Single rank 2R = Dual rank 4R = Quad rank 8R = Octal rank Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit Memory generation PC4 = DDR4...

  • Page 16: Pcie Riser Slot Definitions

    R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ DDR4SmartMemoryQS). PCIe riser slot definitions...

  • Page 17: Low Profile Lff Drive Led Definitions

    Low profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this drive;...

  • Page 18: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity Rotating green Drive activity ring No drive activity Do not Solid white Do not remove the drive.

  • Page 19: Drive Bay Numbering

    Drive bay numbering Two-bay LFF non-hot-plug drive model Two-bay LFF hot-plug drive model Four-bay SFF hot-plug drive model Six-bay SFF hot-plug drive model Component identification...

  • Page 20: Fan Bay Numbering

    Fan bay numbering Fan mode behavior The server supports only nonredundant fan mode. If a single fan fails or is missing, the following behaviors are exhibited: • The health LED flashes amber. • The operating system performs a graceful shutdown. Component identification...

  • Page 21: Operations

    Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

  • Page 22: Extend The Server From The Rack

    Extend the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. Prerequisites Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available. Procedure 1.
  • Page 23 • For a server that has quick-release latch chassis ears, do the following: a. Open the latches on both sides of the server. b. If necessary, loosen the shipping screws. c. Slide the server out of the rack. 6. Extend the server on the rack rails until the server rail-release latches are engaged. Operations...

  • Page 24: Remove The Server From The Rack

    Remove the server from the rack WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 25: Install The Server Into The Rack

    Install the server into the rack Prerequisites Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available. Procedure 1. Install the server into the rack: a. Insert the server sliding rails into the rack mounting rails. b.
  • Page 26 • For a server that has quick-release latch chassis ears, if necessary, open the latches and tighten the shipping screws. 3. Connect the peripheral devices to the server. For information on identifying I/O ports, see Rear panel components. 4. For a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power supply handle: a.
  • Page 27 5. For a non-hot-plug power supply: To prevent the accidental disconnection of the power cord when sliding the server into and from the rack, secure the power cord through the strain relief clip: a. Pull the release tab and then slide the clip backward to avoid having the power cord connection blocked by the clip.

  • Page 28: Remove The Access Panel

    e. Slide the clip forward until it is flush against the edge of the power cord plug. 6. To secure the power cords and other rear panel cables to the rack rail, use the hook-and-loop strap. 7. Connect each power cord to the power source. 8.

  • Page 29: Install The Access Panel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1.

  • Page 30: Remove The Riser Cage

    Procedure 1. With access panel latch open, insert the guide pin on the chassis through the hole on the access panel latch. 2. Close the access panel latch. The access panel slides to a closed position. 3. Tighten the access panel latch screw. Remove the riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the riser cage.

  • Page 31: Install The Riser Cage

    Install the riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the riser cage. Procedure 1. Connect all necessary internal cabling to the expansion board. 2.
  • Page 32 a. Connect each power cord to the server. b. Connect each power cord to the power source. 7. Power up the server. 8. If removed, install the security bezel. Operations...

  • Page 33: Setup

    HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE-supported products have been installed by an HPE specialist.

  • Page 34: Setting Up The Server

    Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist. For more information on the features, limitations, provisions, and ordering information of the HPE Installation Service, see this Hewlett Packard Enterprise website: http://www.hpe.com/support/installation-service...
  • Page 35 Remotely: Connect to the iLO web interface and run a remote console: a. Verify the following: ◦ iLO is licensed to use the remote console feature. If iLO is not licensed, visit the HPE website: http://www.hpe.com/info/ilo ◦ The iLO port is connected to a secure network.
  • Page 36 • If an HPE Smart Array SR controller is installed, use the HPE Smart Storage Administrator to create arrays: a. From the boot screen, press F10 to run Intelligent Provisioning. b. From Intelligent Provisioning, run HPE Smart Storage Administrator.

  • Page 37: Operational Requirements

    Press F11 at boot screen to select the boot device. c. After the OS installed, update the drivers. Register the server 9. To experience quick service and efficient support, register the server at the HPE website: https://myenterpriselicense.hpe.com Operational requirements...

  • Page 38: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate- controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: •...

  • Page 39: Rack Warnings And Cautions

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. •...

  • Page 40: Preventing Electrostatic Discharge

    WARNING: The chassis is heavy. To reduce the risk of personal injury or damage to the equipment, do the following: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 41: Post Screen Options

    Installing or deploying an operating system Before installing an operating system, observe the following: Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI • requirements are not met, you might experience boot failures or other errors when installing the operating system.

  • Page 42: Hardware Options Installation

    Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant DL20 Gen10 Server website http://www.hpe.com/servers/dl20-gen10 To view the warranty for your server and supported options, see Warranty information.
  • Page 43 Procedure 1. Attach the sliding rails to the server: a. Align the notches on the rail with the pins on the side. b. Slide the rail towards the rear of the server to lock it into place. 2. Locate the orientation markers on the mounting rails. The front end of the rails are marked FRONT LEFT and FRONT RIGHT.
  • Page 44 4. Fasten the mounting rails to the rack columns: • For round-hole or square-hole racks: Insert the rail pins into the rack column holes. • For threaded-hole rack: Insert the rail pins into the rack column holes, and then install the mounting screws. Hardware options installation...

  • Page 45: Installing The Rack Rail Hook-And-Loop Strap

    5. Install the server into the rack. 6. To secure the power cords and other rear panel cables to the rack rail, install the hook-and-loop strap. The installation is complete. Installing the rack rail hook-and-loop strap The rack rail hook-and-loop strap can be installed on either the left or right rack rail. Hewlett Packard Enterprise recommends installing it on the left rack rail for better cable management.

  • Page 46: Installing The Security Bezel Option

    Installing the security bezel option Procedure 1. Attach the security bezel to the latch ear. 2. Press and hold the security bezel latch. 3. Close the security bezel. 4. Install the Kensington security lock. For more information, see the lock documentation. Drive options Drive installation guidelines Observe the following general guidelines:...

  • Page 47: Installing An Lff Non-Hot-Plug Drive

    The embedded HPE Smart Array S100i SR Gen10 Controller supports SATA drive installation. For SAS support, install a Smart Array Gen10 type-p or type-a controller option. Installing an LFF non-hot-plug drive Prerequisites Before you perform this procedure, make sure that you have the following tools available: •...
  • Page 48 10. Install the non-hot-plug drive. 11. Install the non-hot-plug drive cage assembly. Hardware options installation...

  • Page 49: Installing An Lff Hot-Plug Drive

    17. Power up the server. 18. If removed, install the security bezel. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an LFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 50: Installing An Sff Hot-Plug Drive

    4. Install the drive. 5. Determine the status of the drive from the drive LED definitions. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an SFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 51: Power Supply Options

    4. Install the drive. 5. Determine the status of the drive from the drive LED definitions. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Power supply options...

  • Page 52: Hot-Plug Power Supply Calculations

    Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/ poweradvisor/online). Power supply warnings and cautions WARNING: To reduce the risk of electric shock or damage to the equipment: •...

  • Page 53: Installing A Hot-Plug Dc Power Supply

    The following input power cord option might be purchased from an authorized Hewlett Packard Enterprise reseller: J6X43A—HPE 12 AWG 48 V DC 3.0 m Power Cord If you are not using an input power cord option, the power supply cabling should be made in consultation with a licensed electrician and be compliant with local code.
  • Page 54 WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, you must install this product in accordance with the following guidelines: • This power supply is intended only for installation in Hewlett Packard Enterprise servers located in a restricted access location.
  • Page 55 Crimp the ring tongue to the ground cable from the -48 V DC power source. Remove the terminal block connector. Hardware options installation...
  • Page 56 Loosen the screws on the terminal block connector. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. The ground wire must be connected before the -48 V wire and the return wire.
  • Page 57 Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb- in) of torque. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Hardware options installation...
  • Page 58 Install the terminal block connector in the power supply. 10. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a.

  • Page 59: Optical Drive Option

    11. Slide the power supply into the bay until it clicks into place. 12. Make sure the -48V DC power source is off or the PDU breaker is in the off position. 13. Connect the power cord to the -48V DC power source or PDU. 14.
  • Page 60 Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Remove the server from the rack. Remove the access panel.

  • Page 61: Installing An Optical Drive In An Sff Chassis

    Install the optical drive in the optical drive bay. 10. Connect the optical drive SATA-power Y-cable. 11. Install the access panel. 12. Install the server into the rack. 13. Connect all peripheral cables to the server. 14. Connect the power cords: a.
  • Page 62 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Remove the server from the rack. Remove the access panel. Remove the media bay blank: a. Remove the screws securing the media bay blank. Retain the screws for installing the optical drive cage.
  • Page 63 Install the optical drive bracket. 10. Install the optical drive in the optical drive cage. 11. Install the optical drive cage assembly in the media bay. Hardware options installation...

  • Page 64: Installing The Two-Bay Sff Drive Cage Option

    12. Connect the optical drive SATA-power Y-cable. 13. Install the access panel. 14. Install the server into the rack. 15. Connect all peripheral cables to the server. 16. Connect the power cords: a. Connect each power cord to the server. b.
  • Page 65 Remove the server from the rack. Remove the access panel. Remove the media bay blank: a. Remove the screws securing the media bay blank. Retain the screws for installing the optical drive cage. b. Disengage the media bay blank. c. Remove the media bay blank. Install the drive cage.

  • Page 66: Memory Options

    DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type. DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/standard-population-rules). Installing a DIMM Procedure If installed, remove the security bezel.

  • Page 67: M.2 Ssd/Dedicated Ilo/Serial Port Enablement Option

    Install the access panel. 10. Install the server into the rack. 11. Connect all peripheral cables to the server. 12. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 13.

  • Page 68: M.2 Ssd/Dedicated Ilo/Serial Port Enablement Option Components

    M.2 2280 SSD standoff M.2 2242 SSD standoff M.2 SSD slot Serial port cable Serial port cable clip This component is not required for installing the M.2 SSD/dedicated iLO/serial port enablement option in the HPE ProLiant DL20 Gen10 Server. Hardware options installation...

  • Page 69: M.2 Ssd Standoffs In The System Board

    M.2 SSD standoffs in the system board Item Description M.2 22110 SSD standoff M.2 2280 SSD standoff M.2 2242 SSD standoff M.2 SSD slot Installing the M.2 SSD/dedicated iLO/serial port enablement board Prerequisites Before you perform this procedure, make sure that you have the following tools available: •...
  • Page 70 Remove the riser cage. Remove the iLO dedicated network port blank. Remove the M.2 air guider. 10. Identify the M.2 SSD type to be installed in the enablement board. 11. Remove the system board mounting screw and hex nut corresponding to the M.2 SSD type. Retain these fasteners for future use.
  • Page 71 12. Smoothen the mylar tape adjacent to the onboard M.2 SSD slot. 13. Install the M.2 SSD/dedicated iLO/serial port enablement board: a. Insert the enablement board into the M.2 SSD slot at a 45° angle. b. Carefully press the enablement board down to the horizontal position. c.
  • Page 72 14. Perform the action corresponding to the enablement feature you require: • Install an M.2 NVMe SSD. • Install the serial port cable. 15. Install the riser cage. 16. Install the M.2 air guider. 17. Install the access panel. 18. Install the server into the rack. 19.

  • Page 73: Installing The Serial Port Cable

    a. Connect each power cord to the server. b. Connect each power cord to the power source. 21. Power up the server. 22. If removed, install the security bezel. 23. If you plan to use the iLO Dedicated Network Port, use the iLO web interface to enable this port. For more information, see the Enabling the iLO Dedicated Network Port through the iLO web interface section in the iLO user guide on the Hewlett Packard Enterprise website.

  • Page 74: Enabling The Dedicated Ilo Management Module

    The onboard NIC 1/shared iLO connector is set as the default system iLO connector. To enable the dedicated iLO management module, use the iLO 5 Configuration Utility accessible within the HPE UEFI System Utilities. For more information on the UEFI System Utilities, see the UEFI documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/servers/uefi).

  • Page 75: M.2 Ssd Option

    The SmartSSD Wear Gauge reports in the HPE Smart Storage Administrator contain information about the current usage level and remaining expected lifetime of SSDs attached to the system. For more information, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website.
  • Page 76 • T-15 Torx screwdriver • 4.5 mm hex nut screwdriver • Phillips No. 1 screwdriver Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server.
  • Page 77 • For M.2 22110 SSD installation, remove the Phillips screw. 11. Install the hex standoff on the 2242 or 2280 standoff position on the system board. Hardware options installation...
  • Page 78 12. Install an M.2 NVMe SSD on the system board: a. Insert the SSD into the M.2 slot at a 45° angle. b. Carefully press the SSD down to the horizontal position. c. Install the SSD mounting screw. 13. If removed, install the riser cage. 14.

  • Page 79: Installing An M.2 Nvme Ssd On The M.2 Ssd/Dedicated Ilo/Serial Port Enablement Board

    This means that RAID configuration for NVMe SSDs is only supported through the operating system. IMPORTANT: When installing HPE 400 GB NVMe x4 MU M.2 22110 DS SSD (875583-B21) and HPE 480 GB NVMe x4 RI M.2 22110 DS SSD (875579-001) modules, the supporting ambient temperature should be under 30°C (86°F).
  • Page 80 Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Remove the server from the rack. Remove the access panel.
  • Page 81 11. Install the M.2 NVMe SSD on the enablement board: a. Insert the SSD into the M.2 SSD slot at a 45° angle. b. Carefully press the SSD down to the horizontal position. c. Install the SSD mounting screw. 12. If removed, install the riser cage. 13.

  • Page 82: M.2 Sata Ssd Enablement Option

    The server supports the installation of M.2 SATA SSD enablement board. The enablement board can support two M.2 SATA SSDs. Use the embedded HPE Smart Array S100i SR Gen10 Controller to manage the M.2 SATA SSDs. The S100i SR Gen10 SW RAID support requires that the server boot mode be set to UEFI.
  • Page 83 Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Remove the server from the rack. Remove the access panel.
  • Page 84 Install the M.2 SATA SSD on the enablement board: a. If only one SSD is being installed, install the SSD in the enablement board slot 1. b. Insert the SSD into the SSD slot at a 45° angle. c. Carefully press the SSD down to the horizontal position. d.
  • Page 85 17. Power up the server. 18. If removed, install the security bezel. The installation is complete. To configure the M.2 SATA SSDs, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Hardware options installation...

  • Page 86: Storage Controller Options

    Storage controller options The server supports following storage controllers: • For SATA drives only – Embedded HPE Smart Array S100i SR Gen10 Controller • For SAS and SATA drives: ◦ Type-a modular Smart Array controller (AROC) ◦ Type-p standup plug-in Smart Array controller...

  • Page 87: Installing A Smart Array Standup Storage Controller

    a. Insert the alignment pins on the system board through the holes on the controller board. b. Press on the area of the controller board marked as PRESS TO INSTALL to ensure that the board is firmly seated in the slot. c.
  • Page 88 ◦ Smart Array storage controller ◦ Controller backup power cable If you are installing a Smart Array type-p Gen10 controller, an energy pack option is required. • • T-10 Torx screwdriver Before you perform this procedure, perform the following steps: 1.
  • Page 89 b. Install the low-profile bracket on the controller. 10. Remove the riser slot blank. • Riser slot 1 Hardware options installation...
  • Page 90 • Riser slot 2 Retain the screw for future use. 11. Install the controller. • Riser slot 1 • Riser slot 2 Hardware options installation...

  • Page 91: Configuring An Hpe Smart Array Gen10 Controller

    12. Cable the controller. 13. To enable HPE Smart Array SR SmartCache in a Smart Array type-p Gen10 controller, install an energy pack. SmartCache and CacheCade enable solid-state drives to be used as caching devices for hard drive media. These features accelerate access to frequently used data by caching hot data from the hard drives onto the solid-state drives.

  • Page 92: Energy Pack Option

    One energy pack option can support multiple devices. An energy pack option is required for P-class Smart Array controllers. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the HPE iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo-docs).

  • Page 93: Expansion Board Options

    CAUTION: To prevent improper airflow that can lead to thermal damage, make sure to secure the energy pack cable in the metal tab as shown in the cabling illustration. Connect the energy pack cable. Connect the storage controller backup power cable. 10.
  • Page 94 Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Remove the server from the rack. Remove the access panel.
  • Page 95 10. Remove the riser slot blank. • Riser slot 1 • Riser slot 2 Retain the screw for future use. 11. Make sure that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option. 12.
  • Page 96 • Riser slot 1 • Riser slot 2 13. Install the riser cage. 14. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 15. Install the access panel. 16.

  • Page 97: Installing The Flexiblelom Adapter

    The installation is complete. Installing the FlexibleLOM adapter Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 98: Transceiver Option

    11. Install the access panel. 12. Install the server into the rack. 13. Connect all peripheral cables to the server. 14. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 15.

  • Page 99: Chassis Intrusion Detection Option

    Procedure 1. Install the FlexibleLOM riser assembly. 2. Hold the transceiver by its sides and gently insert it in slot 1 of the FlexibleLOM until it clicks into place. Transceivers are keyed so that they can only be inserted in the correct orientation. If the transceiver does not fit easily into the port, you might have positioned it incorrectly.

  • Page 100: Installing The Chassis Intrusion Detection Switch

    permanently stored in the iLO chipset silicon. These improvements help ensure that, if iLO 5 is running, your server is trusted. Installing the Chassis Intrusion Detection switch Procedure If installed, remove the security bezel. Power down the server. Remove all power: a.

  • Page 101: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections: 1.

  • Page 102: Installing And Enabling The Hpe Tpm 2.0 Gen10 Kit

    Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system. Installing and enabling the HPE TPM 2.0 Gen10 Kit Installing the Trusted Platform Module board Preparing the server for installation Procedure 1.
  • Page 103 8. Remove the access panel. 9. Proceed to Installing the TPM board and cover. Installing the TPM board and cover Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.
  • Page 104 4. Proceed to Preparing the server for operation. Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Install the server into the rack. 4. Connect all peripheral cables to the server. 5.
  • Page 105 Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3. Verify the following: •...
  • Page 106 If in graphical mode, click Yes. • If in text mode, press the Y key. • 7. Press the ESC key to exit System Utilities. The server reboots a second time without user input. During this reboot, the TPM setting becomes effective. 8.

  • Page 107: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...

  • Page 108: Storage Cabling

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Storage cabling Non-hot-plug drive cabling Two-bay LFF non-hot-plug drive for embedded controller cabling Cable color Description Orange...
  • Page 109 Two-bay LFF non-hot-plug drive for Smart Array modular controller (AROC) cabling Cable color Description Orange Mini-SAS cable from drive backplane to modular controller (AROC) port 1 Blue Drive backplane power cable Two-bay LFF non-hot-plug drive for type-p controller cabling Slot 1 Cable color Description Orange...

  • Page 110: Hot-Plug Drive Cabling

    Cable color Description Orange SATA cable from drive backplane to controller port 2 Blue Drive backplane power cable Hot-plug drive cabling Two-bay LFF hot-plug drive cabling Two-bay LFF hot-plug drive for embedded controller cabling Cable color Description Orange Two-bay LFF drive backplane power cable Blue Mini-SAS cable Cabling...
  • Page 111 Two-bay LFF hot-plug drive for Smart Array modular controller (AROC) cabling Cable color Description Orange Mini-SAS cable from drive backplane to AROC port 1 Blue Drive backplane power cable Two-bay LFF hot-plug drive for type-p controller cabling Slot 1 Cable color Description Orange Mini-SAS cable from drive backplane to controller port 1...
  • Page 112 Cable color Description Orange Mini-SAS cable from drive backplane to controller port 2 Blue Drive backplane power cable Four bay SFF hot-plug drive cabling Four-bay SFF hot-plug drive for embedded controller cabling Cable color Description Orange Four-bay SFF drive backplane power cable Blue SATA cable Cabling...
  • Page 113 4+2 bay SFF hot-plug drive cabling 4+2 bay SFF hot-plug drive for embedded controller cabling Cable color Description Orange Four-bay SFF drive backplane power cable Blue Mini-SAS cable Gold Two-bay SFF to four-bay SFF drive backplane power cable Pink SATA cable and drive sideband cable 4+2 bay SFF hot-plug drive for Smart Array modular controller (AROC) cabling Cabling...
  • Page 114 Cable color Description Orange Mini-SAS cable from four-bay SFF drive backplane Mini-SAS cable to AROC port 1 Blue Mini-SAS cable from two-bay SFF drive backplane to AROC port 2 Gold Four-bay SFF drive backplane power cable Pink Two-bay to four-bay SFF drive backplane power cable 4+2 bay SFF hot-plug drive for type-p controller cabling Slot 1 Cable color...

  • Page 115: M.2 Sata Ssd Cabling

    Cable color Description Orange Mini-SAS cable from four-bay SFF drive backplane to controller port 1 Blue Mini-SAS cable from two-bay SFF drive backplane to controller port 2 Gold Two-bay to four-bay SFF drive backplane power cable Pink Four-bay SFF drive backplane power cable M.2 SATA SSD cabling M.2 SATA SSD in slot 1 Cable color...

  • Page 116: Energy Pack Cabling

    M.2 SATA SSD in slot 2 Cable color Description Orange SATA cable to x1 SATA port 1 Blue SATA cable to x1 SATA port 2 Energy pack cabling Cabling...

  • Page 117: Controller Backup Power Cabling

    Controller backup power cabling Slot 1 Slot 2 Cabling...

  • Page 118: Optical Drive Cabling

    Optical drive cabling LFF configuration Cable color Description Orange SATA-power Y-cable to x1 SATA port 2 Blue Power extension cable SFF configuration Cable color Description Orange SATA-power-Y cable to x1 SATA port 2 Blue Power extension cable Cabling...

  • Page 119: Fan Cabling

    Fan cabling Cable color Description Orange Fan 1 cable Blue Fan 2 cable Gold Fan 3 cable Chassis Intrusion Detection cabling Cabling...

  • Page 120: Serial Port Cabling

    Serial port cabling Power supply cabling Standard power supply cabling Cable color Description Orange 16-pin power supply sideband cable Blue 14-pin power supply cable Cabling...
  • Page 121 Flexible Slot power supply cabling Cable color Description Orange 14-pin power supply cable Blue Redundant power supply sideband cable Cabling...

  • Page 122: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.

  • Page 123: Active Health System

    Viewer documentation at the following website: http://www.hpe.com/support/ahsv-docs. HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a...

  • Page 124: Ilo Federation

    Any user can view information on iLO Federation pages, but a license is required for using the following features: Group virtual media, Group power control, Group power capping, Group configuration, and Group firmware update. For more information about iLO Federation, see the iLO user guide at the following website: http://www.hpe.com/ support/ilo-docs.

  • Page 125: Ilo Restful Api

    RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 126: Intelligent Provisioning

    Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning 3.30 and later includes HPE Rapid Setup Software. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.

  • Page 127: Management Security

    OS Support Matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ossupport). Management Security HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.

  • Page 128: Selecting The Boot Mode

    • Configuring memory options. • Launching other preboot environments. HPE servers with UEFI can provide: • Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. • Secure Boot that enables the system firmware, option card firmware, operating systems, and software collaborate to enhance platform security.

  • Page 129: Launching The Embedded Uefi Shell

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see http://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

  • Page 130: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.

  • Page 131: Redundant Rom Support

    The SPP is also available for download from the SPP download page at https://www.hpe.com/servers/spp/download. Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers, infrastructure, and associated options.
  • Page 132 Update Manager (SUM) to stage, install, and activate firmware and driver updates. NOTE: HPE OneView manages the iLO while iSUT runs on each server and deploys the updates. The same tool might not manage both applications. Create a process that notifies the administrators when updates are available.

  • Page 133: Drivers

    Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.

  • Page 134: Software And Firmware

    For information about specific versions of a supported operating system, refer to the operating system support matrix. HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.

  • Page 135: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages.

  • Page 136: System Battery Replacement

    System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: •...
  • Page 137 Install the system battery: a. With the side of the battery showing the "+" sign facing up, insert the battery into the socket (callout 1). b. Press the system battery down until it clicks into place (callout 2). 10. Install the access panel. 11.
  • Page 138 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement...

  • Page 139: Safety, Warranty, And Regulatory Information

    To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).

  • Page 140: Turkey Rohs Material Content Declaration

    Әл-Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com. Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur...

  • Page 141: Specifications

    Specifications Environmental specifications Specifications Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F) maximum wet bulb temperature Nonoperating 5 to 95% 38.7°C (101.7°F) maximum wet bulb temperature Altitude —...

  • Page 142: Mechanical Specifications

    • HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply • These are entry class power supply products for ProLiant Servers. For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website.

  • Page 143: Hpe 500W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply Specification Value Input requirements —...
  • Page 144 Specification Value Rated input current 24 A at -40 VDC Rated input power (W) 874 W at -40 VDC Rated input power (BTUs per hour) 2983 at -40 VDC Power supply output — Rated steady-state power (W) 800 W at -40 VDC to -72 VDC Maximum peak power (W) 800 W at -40 VDC to -72 VDC Maximum peak power...

  • Page 145: Websites

    Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites Product QuickSpecs http://www.hpe.com/servers/dl20-gen10 HPE ProLiant DL20 Gen10 support page http://www.hpe.com/support/dl20gen10 HPE ProLiant DL20 Gen10 user documents http://www.hpe.com/info/dl20gen10-docs Websites...

  • Page 146: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect •...

  • Page 147: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 148: Documentation Feedback

    Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

  • Page 149: Acronyms And Abbreviations

    Canadian Standards Association customer self repair DDR4 double data rate-4 FCoE Fibre Channel over Ethernet HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization iSUT Integrated Smart Update Tools large form factor...
  • Page 150 nonmaskable interrupt NVMe nonvolatile memory express printed circuit assembly PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self-Test Preboot eXecution Environment QR code quick response code RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REACH Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory framework) REST representational state transfer RoHS...
  • Page 151 solid state device Smart Update Manager Smart Update Tools TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unbuffered dual in-line memory module UEFI Unified Extensible Firmware Interface unit identification uninterruptible power supply Acronyms and abbreviations...

Table of Contents