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If You Need Help
If You Have Documentation Comments
If you are having trouble using the system, you should:
1. Retry the action, carefully following the instructions given for that
task in this guide.
2. Check the documentation that came with your hardware for
maintenance or hardware-related issues.
3. Check the release notes supplied with your Avid application for
information on accessing the Avid Web site and the Avid
Knowledge Center.
4. For customer support, contact your local Avid Reseller, or contact
Avid Customer Support directly:
•
Broadcast customers — call 800-NEWS-DNG (639-7364).
•
Postproduction customers — call 800-800-AVID (2843).
Avid Technology continuously seeks to improve its documentation.
We value your comments about this guide, the Help, the Online
Publications CD-ROM, and other Avid-supplied documentation.
Simply e-mail your documentation comments to Avid Technology at
TechPubs@avid.com
Please include the title of the document, its part number, revision, and
the specific section you are commenting on in all correspondence.
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Troubleshooting
