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10 TROUBLESHOOTING
This section provides troubleshooting instructions
for the VEGA-RC Twin
Units, including the following information:
• Introduction
• Troubleshooting Overview
• Fault Table Listings
• LED Indication Conditions
Introduction
Most Banknote Recycler failures result from minor
causes. Before replacing any parts, be sure that all
assembly and circuit board connectors are properly
fitted, with their harnesses properly connected.
Poor performance by the VEGA-RC Twin™
Banknote Recycler is often caused when dust or
foreign objects adhere to the sensors or transport
belt. Clean the Banknote insertion section first, then
carefully observe the operating state of the Recy-
cler when re-initializing power. This observation is
important in locating any causes of failure and the
possible fault location.
Perform all repairs by referring to Calibration and
Testing in Section 6 of the VEGA-RC Twin™ Ser-
vice Manual, and the Disassembly/Reassembly
instructions in Section 4 of the VEGA-RC Twin™
Service Manual.
Error
LED Indication
Codes
11
x 1 Time
12
x 2 Times
13
x 3 Times
14
x 4 Times
15
20
x 1 Time
21
x 2 Times
23
x 3 Times
24
x 4 Times
30
x 5 Times
31
x 6 Times
P/N 960-000169R_Rev. A {EDP #217859}
VEGA-RC Twin™ Series Banknote Recycler Integration Guide
Banknote Recycler
™
Table 10 Operation Error Codes
Possible Fault Causes
[Restore error] A Banknote remains in the VEGA-RC
Twin™ internal drum when power is re-supplied.
[Dispense error] A dispensable Banknote remains in
the VEGA-RC Twin internal drum when power is re-
supplied.
[Retrieving error] A retrievable Banknote remains in
the VEGA-RC Twin internal drum when power is re-
supplied.
Open the door while the VEGA-RC Twin™ is
operating.
[Performance inactive] Does not operate, but
receiving commands from host (display does not
appear, but returns a response to a host command.)
[Restore error - upper] Banknote jam occurs within
the VEGA-RC Twin™ Unit.
[Restore error - upper] Banknote jam occurs at the
VEGA™ insertion slot.
[Restore error - lower] Banknote jam occurs within
the VEGA-RC Twin™ Unit.
[Restore error - lower] Banknote jam occurs at the
VEGA™ insertion slot.
[Dispense/Retrieving error - upper] Banknote jam
occurs within the VEGA-RC Twin™ Unit.
[Dispense/Retrieving error - upper] Banknote jam
occurs at the VEGA™ insertion slot.
Troubleshooting Overview
This product allows the operator to perform fault
diagnosis by checking various Fault Table Listings
against the symptoms. Survey the cause(s) of any
failure occurrences during the process.
After determining the cause of the failure, execute
the Performance Test, and then repair the unit
replacing any appropriate parts deemed necessary.
Fault Table Listings
Table 10 through Table 12 list the various possible
fault conditions that can occur, and the necessary
actions required to correct them. Refer to the LED
error indication pattern shown in Figure 23 to read
the Error Codes tables.
300 msec
NOTE: The indication time interval is 1 second.
Figure 23 LED Indication Pattern
O
E
PERATION
RROR
The VEGA-RC Twin™ connected to the VEGA™
Unit shows an error LED indication or Error Code
(when featuring the option board) anytime an error
occurs like a Banknote jam inside the unit. Table 10
lists the possible Banknote jam Error Codes.
Corrective Action Required
Verify there is not a Banknote jam, or an in-path
foreign object. Also, check that assemblies are
properly connected and/or harnessed, and all
unit sensors are clean. Recovery movement will
start after removing the jam.
© 2012, Japan CashMachine Co., Limited
1 8
300 msec
or
C
ODES
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