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Problem
It is not possible to place
the keg with the assembled
tap unit in the appliance.
The tube cannot be
removed from the tap unit.
It is difficult to place the
tube into the tap unit.
lcD display/lED
indicator lights
The red indicator light
flashes (HD3610).
There is a green dash
on the display and the
appliance does not work
(HD3620).
There is a green or red
dash on the display and the
background light flashes
(HD3620).
The display shows the
wrong volume (HD3620).
Pouring beer
No beer comes out when I
pull the tap handle.
Solution
Beer residues may cause the tap unit to stick to the keg. Clean the tap unit
with hot water and, if necessary, some washing-up liquid to dissolve beer
residues. Then remove the tap unit from the keg.
Make sure the tap unit is placed correctly on the keg. Push the tap unit
down firmly when you place it onto the keg. See chapter 'Preparing for
use', section 'Placing the tap unit onto the keg'.
Check if you have lifted the blue locking levers properly and push them
down after you have installed the keg.
Remove the tap unit first before you remove the tube. Rinse the tap unit
with hot water. Press the tube release button and pull the tube out of the
spout.
Make sure the tube is placed correctly (see chapter 'Preparing for use',
section 'Placing the tube into the tap unit').
Make sure you clean the tap unit with hot water before you insert a new
tube.
The tube may be broken. Contact the PerfectDraft call centre in your
country to obtain a new tube.
Remove the tap unit, clean it and reinstall the tap unit. If this does not help,
try another keg with a new tube.
If the problem continues to occur, please contact the PerfectDraft call
centre in your country.
Make sure that the tap unit is placed correctly (see chapter 'Preparing for
use', section 'Placing the tap unit onto the keg').
Remove the tap unit, clean it and reinstall the tap unit. If this does not help
try another keg with a new tube.
If the problem continues to occur, please contact the PerfectDraft call
centre in your country.
For proper functioning of the volume indication, it is crucial that you open
the tap handle completely (see chapter 'How to pour a perfect beer').
In case of a power failure or if the appliance has been disconnected from
the mains, the level indication will be accurate again after you have poured
a few glasses of beer.
Perhaps the keg is empty. Put a new keg into the appliance.
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