Making An Emergency Call; Setting Dialing Options; Managing Contacts; Searching For A Contact - Avaya J169 Quick Reference

If you are on a mute call, you can select an available
call line appearance by using Up or Down arrows.

Making an emergency call

If your administrator configured emergency calling for your
phone, the Phone screen displays the Emerg softkey to
dial a preset emergency services number.
Note:
You can make an emergency call when your phone is
logged out only if your administrator configured this
feature for you. You can also make an emergency call
when you lock your phone.
1. On the Phone screen, press Emerg.
2. To end the emergency call, press Drop.

Calling a person from the Contacts list

1. Press Contacts.
2. Select the person or primary number that you want to
call.
3. (Optional) To call a non-primary number, select the
person, press Details, then select the desired
number.
4. Press Call.

Calling a person from the call history

1. Press Recents.
2. Scroll to the left or right to view the list of all calls, or
separate lists of missed, answered or outgoing calls.
3. Select the person or number you want to call.
4. Press the Call softkey or the OK button or press the
corresponding line key.

Making a call using edit dialing

Ensure that the Edit Dialing feature is enabled on your
phone.
1. On the Phone screen, enter the number you want to
call.
2. To edit the number, press Bksp to erase one
character at a time.
3. To remove the entire number, press Clear
4. Press Call.

Answering a call

Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset or
press the Speaker button to answer the call using
the speakerphone.
• If you are on a call, on the Phone screen, scroll to
the line with the incoming call and press Ans Hold
to put the first call on hold and answer the incoming
call.
• When the phone displays the Phone screen, press
the Phone button to quickly move to the top of your
call appearance list and answer an incoming call on
your primary line.

Managing contacts

Searching for a contact

1. Press Contacts.
2. Using the dial pad, start typing the name which you
want to search.
Press Call to call the person or press More > Edit to edit
contact information.

Using Voicemail

Receiving your messages
The Message button and the Message Wait indicator at
the upper right corner glows red to indicate that you have
a message.
Press the Message button to access your voice
messages.
Retrieving a voice message
Use this procedure to listen to your voicemail messages.
• Ensure that the system administrator configures the
voicemail for your extension.
• Obtain the user ID and password of your voicemail
from your system administrator.
1. To log in to your voicemail, press the Message button.
2. Follow the voice prompts to playback your voice
messages.

Advanced features

Activating EC500 for simultaneous
ringing on multiple phones
With the EC500 feature, you can program calls in the way
that your desk phone and your cell phone ring
simultaneously when there is an incoming call. Using this
feature, you can answer office calls while you are away
from your desk. The system administrator has to add your
cell phone number and program the desk phone.
1. From the Phone screen, go to the Features screen.
2. Scroll to EC500, and press Select.
Customization

Setting dialing options

Your phone has the following dialing options:
• You can dial a number by picking up the handset,
getting a dial tone, and dialing the required number
(off-hook dialing).
• If you set the Edit Dialing feature, you can enter the
number or a part of it, edit the entered digits if
needed, and press the corresponding softkey to dial.
When on-hook dialing is enabled, Edit Dialing is not
available.
1. Press Main Menu.
2. Navigate to Options & Settings > Call Settings >
Edit dialing.
3. Press Change to select On (Enabled) or Off
(Disabled).
4. Press Save.
Setting Headset Signaling
You can get incoming call alert through your headset and
the speaker. This might be convenient if you want to turn
the speaker alert off or you have a wireless headset.
Note:
Not all the headsets support audible alerts.
1. Press Main menu.
2. Navigate to Options and Settings > Call Settings >
Headset Signaling.
3. Select from the three settings using the corresponding
buttons:
• None: No ringing tone is sent to the headset.
Headset remains on hook till headset switch-hook
button is pressed for an incoming call.
• Switchhook and Alerts: On an incoming call, the
phone plays an alert tone in the headset every 5
seconds.
• Switchhook only: The phone does not send the
ringing tone to the headset. The headset switch-
hook button is non functional.
4. Press Save.

Adjusting the brightness of the display

1. Press Main menu.
2. Select Options & Settings.
3. Press Select.
4. Select Screen & Sound Options.
2