Victron energy MultiPlus 12/3000/120 – 50 Manual page 47

Code Meaning:
1 Device is switched off because one
of the other phases in the system
has switched off.
3 Not all, or more than, the expected
devices were found in the system.
4 No other device whatsoever
detected.
5 Overvoltage on AC-out.
10 System time synchronisation
problem occurred.
14 Device cannot transmit data.
16 System is switched off because it is
a so-called extended system and a
'dongle' is not connected.
17 One of the devices has assumed
'master' status because the original
master failed.
18 Overvoltage has occurred.
22 This device cannot function as
'slave'.
24 Switch-over system protection
initiated.
25 Firmware incompatibility. The
firmware of one the connected
devices is not sufficiently up to date
to operate in conjunction with this
device.
26 Internal error.
Cause/solution:
Check the failing phase.
The system is not properly configured.
Reconfigure the system.
Communication cable error. Check the cables
and switch all equipment off, and then on again.
Check the communication cables.
Check the AC cables.
Should not occur in correctly installed
equipment. Check the communication cables.
Check the communication cables (there may be
a short circuit).
Connect dongle.
Check the failing unit. Check the communication
cables.
Check AC cables.
This device is an obsolete and unsuitable
model. It should be replaced.
Should not occur in correctly installed
equipment. Switch all equipment off, and then
on again. If the problem recurs, check the
installation.
1) Switch all equipment off.
2) Switch the device returning this error
message on.
3) Switch on all other devices one by one until
the error message reoccurs.
4) Update the firmware in the last device that
was switched on.
Should not occur. Switch all equipment off, and
then on again. Contact Victron Energy if the
problem persists.
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