Comtech EF Data Memotec NetPerformer SDM-8400 Hardware Installation Manual page 49

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Console connection
does not work, with:
PWR LED green
ST LED amber
AL LED any state
Console terminal dis-
plays unreadable
characters
LAN connection does
not work
Memotec
Symptom
Possible Problem
Incorrect cable connection
HyperTerminal communica-
tions program
Incorrect modem setting
Console terminal was not
set to the default console
speed before startup
No power to LAN hub
Incorrect cable connection
Table 5-1: Troubleshooting symptoms, problems, and solutions
Troubleshooting
Solution
Make sure you are using the fac-
tory-supplied console cable and
terminal adaptor
Make sure the cable is properly
plugged into the CSL port and the
terminal adaptor
Make sure the DB-9 side of the
terminal adapter is properly
plugged into the console terminal
COM port
Change Emulation parameter set-
ting from Auto detect to ANSI
(see
"Concerning HyperTerminal
Connections" on page
8-1)
Set the modem to ignore DTR:
execute the AT command at&d0
Set the modem to Auto Answer
mode: execute ats0=1
Set your console terminal emula-
tor to 9600 bps, and start again
Make sure power outlet has
power.
Make sure LAN hub is properly
plugged in and switched on
If LNK LED is off, check LAN
cable and replace if damaged
If LNK LED is on, make sure you
are using the correct IP address
for transmissions
5-3

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