If You Have Trouble With Your Normal Telephone Service - ADEMCO TeleCommand User Manual

If You Have Trouble with Your
Normal Telephone Service
In the event of trouble with your normal telephone service, disconnect
the security system from the telephone line by removing the plug from
the telephone wall jack (you should have been shown how to do this
by your installing company). DO NOT ATTEMPT TO REMOVE
THE TELEPHONE LINE CONNECTION IN THE CONTROL
CABINET OR AT THE TELEPHONE MODULE – THIS WILL
CAUSE COMPLETE DISRUPTION OF REGULAR
TELEPHONE SERVICE.
If the regular Telephone service works correctly after the plug has
been disconnected from the wall jack, the security system has a
problem and you should call your installing company for service
immediately. If, upon disconnection of the security system from the
telephone wall jack, there is still a problem with telephone service,
notify the telephone company that there is a line problem and request
prompt repair service.
Important:
If the Telephone service is at fault in this test, re-insert the plug
immediately; if the security system is at fault, re-insert the plug as
soon as the security system is repaired. Remember that the
security system relies on this connection for communication
with your alarm monitoring station.
The user may not under any circumstances (in or out of warranty)
attempt any service or repairs to the security system.
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