Miele PWM 300 SmartBiz Operating And Installation Instructions

Miele PWM 300 SmartBiz Operating And Installation Instructions

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Operating and installation instructions
Washing machine
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB
M.-Nr. 11 472 880

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Summary of Contents for Miele PWM 300 SmartBiz

  • Page 1 Operating and installation instructions Washing machine To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 11 472 880...
  • Page 2: Table Of Contents

    Contents Caring for the environment ..................  5 Warning and safety instructions ................ 6 Operating the washing machine ................  14 Control panel ......................14 How the control field works................... 15 Before using for the first time ................ 17 Washing environmentally and economically ............  19 Energy and water consumption ................
  • Page 3 General problems ....................42 The door will not open................... 43 Opening the door in the event of a blocked drain outlet and/or power cut ..44 Miele Service .......................  46 Contact in case of malfunction ................46 Optional accessories..................... 46 Installation......................
  • Page 4 Contents Programmable functions .................. 63 Choosing and selecting a programmable function ..........63 Editing and saving a programmable function............64 Exiting the programming level ................64  End of programme tone................... 65  Sensor control tone ..................65  PIN code......................65  Control field switch-off status ................ 66  Memory ......................
  • Page 5: Caring For The Environment

    / recycling centre for electrical and electronic ap- pliances, or contact your dealer or Miele for advice. You are also respons- ible for deleting any personal data that may be stored on the appliance being disposed of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.
  • Page 6: Warning And Safety Instructions

    Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 7 Warning and safety instructions  The washing machine is not suitable for outdoor use.  This washing machine may also be operated in public areas.  This washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the con- sequences of incorrect operation.
  • Page 8 It is most important that this basic safety requirement is tested and in case of any doubt the on-site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system. ...
  • Page 9 Warning and safety instructions  If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger.  The washing machine must only be connected to the on-site wa- ter supply using a new hose kit.
  • Page 10: Correct Use

    Warning and safety instructions  If the appliance is hard wired, an on-site all pole circuit breaker must always be accessible to disconnect the washing machine from the mains.  Reliable and safe operation of this washing machine can only be assured if it has been correctly connected to the mains electricity supply.
  • Page 11 If, however, you do wish to descale it, only use special non-corrosive descaling agents and strictly ob- serve the instructions on the packaging. Special descaling agent is available from your Miele dealer or from Miele Service. Strictly ob- serve the instructions for the descaling agent. ...
  • Page 12 Warning and safety instructions  Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this washing machine.  Avoid contact between stainless steel surfaces (front, lid, casing) and liquid detergents or disinfecting agents which contain chlorine or sodium hypochlorite.
  • Page 13 Miele tumble dryer and the Miele washing machine.  If installing the machine on a Miele plinth (available as an optional accessory), please make sure you order the correct one for this washing machine.
  • Page 14: Operating The Washing Machine

    Operating the washing machine Control panel a Control field g Time display For the programme duration b Temperature sensor controls h Sensor controls    For selecting the temperature For the Delay start function c Spin speed sensor controls i Start/Stop sensor control For selecting the spin speed Starts the selected programme and d Pre-wash sensor control...
  • Page 15: How The Control Field Works

    Operating the washing machine  Pre-wash sensor control How the control field works You can supplement certain wash pro- grammes with a pre-wash. If a pre-wash can be selected for the wash programme, the Pre-wash sensor control lights up dimly.  Indicator lights –...
  • Page 16 Operating the washing machine  Time display  Start/Stop sensor control After the programme has started, the Touching the Start/Stop sensor control programme duration will appear on the starts the selected programme or can- display in hours and minutes. cels a programme that has already been started.
  • Page 17: Before Using For The First Time

    Before using for the first time Emptying the drum  Damage resulting from incorrect installation and connection. A swivel elbow for the drain hose and/ Installing and connecting the wash- or assembly material may be stored in ing machine incorrectly will cause the drum.
  • Page 18: Running The First Programme

    Before using for the first time Running the first programme For safety reasons, spinning is not pos- sible until the machine has been pre- pared for use for the first time. To activ- ate the spinning function, you must run a wash programme without laundry and without detergent.
  • Page 19: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – To get the most out of your machine, – Do not exceed the amounts of deter- load the maximum dry load for the gent recommended by the manufac- programme you are using. turer on the packaging.
  • Page 20: Preparing The Laundry

    1. Preparing the laundry Emptying pockets  Risk of explosion due to solvent- based detergents. When using solvent-based deter- gents, an explosive mixture may de- velop. Never use solvent-based detergents in the washing machine. General tips – Do not machine wash items which are specified by the manufacturer as not washable on the care label ().
  • Page 21: Loading The Washing Machine

    2. Loading the washing machine Opening the door Closing the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for foreign objects before loading it with laundry.
  • Page 22: Selecting A Programme And Settings

    3. Selecting a programme and settings Selecting a programme Selecting a temperature and spin speed The washing machine is switched on by turning the programme selector to a The wash programme’s pre-set tem- wash programme. perature and spin speed light up brightly.
  • Page 23: Adding Detergent

    4. Adding detergent Adding detergent Detergent drawer You can use any detergent that is suit- able for washing machines. Detergent dispensing Please follow the detergent manufac- turer's instructions in relation to dosage. Adding too much detergent will lead to excessive foaming. Avoid adding excess detergent.
  • Page 24 4. Adding detergent Automatic dispensing of fabric Dye removers and dyes softener or liquid starch  Damage due to colour run/dye removers. Colour run and dye removers can cause corrosion in the washing ma- chine. Do not use colour run or dye re- movers in this washing machine.
  • Page 25  Open the lid of the / compart- amount for one wash cycle. ment. Caps are available to order from the Miele online shop, Miele customer ser- vice or your Miele retailer.  Capsules pose a health risk. The ingredients of capsules can be...
  • Page 26 4. Adding detergent The wash programme will dispense the contents of the capsule at the correct time. When using CapDosing, water intake to the  compartment takes place solely via the capsule. When using capsules, do not add ex- tra fabric softener to the  compart- ment.
  • Page 27: Starting The Programme - End Of The Programme

    5. Starting the programme – end of the programme Starting the programme End of programme  Touch the flashing Start/Stop sensor The time display shows 0:00. The  symbol will remain lit up in the con- control. trol field. The door is locked in the anti- The door will lock and the programme crease phase.
  • Page 28: Delay Start

    Delay start With Delay start, you can delay the start Changing the Delay start time of a programme from 30 minutes up to  Touch the Start/Stop sensor control a maximum of 24 hours. until the door unlocks and the  symbol goes out. Selecting the Delay start func- tion The Delay start process stops.
  • Page 29: Programme Chart

    Programme chart Cottons Cold to 90 °C Max. load 7.0 kg Items Cotton, linen and mixed fibre textiles – Select the temperature according to the instructions on the care label, the detergent, the type of soiling and the hygiene require- ments. – For dark-coloured fabric, use a colour detergent or liquid deter- gent.
  • Page 30 Programme chart Cottons PRO 60 °C Max. load 7.0 kg Use for Mixed fibre textiles (50 % cotton and 50 % polyester) – Extra energy-efficient wash programme for commercial cotton or cotton/synthetic blend textiles with normal levels of soiling, e.g. workwear. 1400 rpm Extras: Pre-wash  Rinses: 2 Express 30 °C Max.
  • Page 31 Programme chart Cloths 40 °C to 90 °C Max. load 4.0 kg Items Mixed fibre or microfibre mops or cloths – Use specialist detergents. – A pre-spin and a pre-rinse cycle are carried out before the main wash. 1400 rpm Rinses: 2 Cottons  40 °C/60 °C Max.
  • Page 32: Special Features In The Programme Sequence

    Special features in the programme sequence Omitting the final spin (Rinse hold) Spinning  Touch the  sensor control (Rinse Final spin speed hold). When a programme is selected, the The laundry is not spun after the final maximum spin speed for this wash pro- rinse and remains in the rinse water.
  • Page 33: Changing The Programme Sequence

    Changing the programme sequence Changing a programme Adding or removing laundry After the start of a programme, it is no You can add or remove laundry at the longer possible to select a different pro- start of a wash programme as long as gramme.
  • Page 34: Detergent

    Detergent The correct detergent You can use any detergent that is suitable for washing machines. Instructions for use and recommended amounts are given on the detergent packaging. Recommended detergents in accordance with Directive (EU) No. 1015/2010 The recommendations apply to the temperature ranges given in the section “Pro- gramme chart”.
  • Page 35: Cleaning And Care

    Cleaning and care Cleaning the siphon and the channel  Risk of electric shock. Only ever perform cleaning and maintenance work when the appli- ance is disconnected from the power. Disconnect the washing machine from the mains electricity supply. Cleaning the detergent drawer Washing at low temperatures and the use of liquid detergent can lead to a build-up of mould and bacteria in the...
  • Page 36: Cleaning The Casing And Fascia Panel

    Cleaning and care  Clean the casing and fascia panel Cleaning the detergent drawer with a mild cleaning agent or soap and water and dry both with a soft cloth.  The drum and any other stainless steel components can be cleaned us- ing a suitable stainless-steel cleaning agent.
  • Page 37: Cleaning The Water Inlet Filters

    Cleaning and care Cleaning the filter in the inlet valve Cleaning the water inlet filters  Using pliers, carefully loosen the The washing machine has filters to pro- ribbed plastic nut on the inlet valve tect the water inlet valves. You should and unscrew.
  • Page 38: Problem Solving Guide

    You are able to correct the majority of faults and problems that arise during day-to- day use without external assistance. You can save time and money in many cases, as you do not need to call Miele Service. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.
  • Page 39: Programme Cancellation And Error Message

    If the fault message appears again, contact the Customer Service Department. The fault indicator The water protection system has reacted. light  lights up,   Close the stopcock. and  appear altern-  Call the Miele Customer Service Department. ately on the time display and the buzzer sounds.
  • Page 40: Symbol On The Time Display

    Problem solving guide  symbol on the time display Problem Cause and remedy The programme selector was moved to a different  lights up position after the programme had started.  Turn the programme selector back to the original position. The programme has been interrupted. ...
  • Page 41: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching not give the required agents. They do not remove fruit, coffee, and tea result. stains.  Use a general purpose powder detergent contain- ing a bleaching agent.
  • Page 42: General Problems

    Problem solving guide General problems Problem Cause and remedy The machine shakes The machine feet are not level and not secured. during the spin cycle.  Level the machine and adjust the feet correctly. Strange pump noises This is not a fault. These slurping noises occur at can be heard.
  • Page 43: The Door Will Not Open

    Problem solving guide General problems with the washing machine Problem Cause and remedy There is water next to The CapDosing sensor control was not activated or the capsule in the fabric an empty capsule was not removed at the end of the conditioner compart- last wash programme.
  • Page 44: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Emptying the drum Opening the door in the event of a blocked drain outlet and/ ..For machines with a drain pump or power cut  Place a suitable container under the access flap.  Risk of electric shock. Only ever perform cleaning and Remove the drain filter, though not maintenance work when the appli-...
  • Page 45 Problem solving guide Cleaning the drain filter  Water damage. Once the flow of water ceases: Water will escape from the machine if you forget to replace the drain filter. Replace the drain filter correctly and tighten it securely. Opening the door ...
  • Page 46: Miele Service

    In the event of any faults which you Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available your Miele Dealer or Miele Service. from Miele. Contact information for Miele Service can be found at the end of this docu- ment.
  • Page 47: Installation

    *INSTALLATION* Installation Front view a Inlet hose (cold water) e Door b Electrical connection f Access flap to drain filter and drain pump c Control panel g Height-adjustable feet d Detergent drawer...
  • Page 48: Rear View

    *INSTALLATION* Installation Rear view a Drain hose e Inlet hose b Transport clips for inlet and drain f Safety caps for transit bars hoses g Transport clips for inlet and drain c Electrical connection hoses and for storing transit bars when not in use d Protruding lid for holding when mov- ing the appliance...
  • Page 49: Installation Locations

    Installation on a plinth Installation locations The washing machine can be installed Side view on a steel plinth (open or closed, avail- able as an optional Miele accessory) or on a concrete plinth. 1054  Injury can occur if the washing machine has not been adequately secured.
  • Page 50: Transporting The Washing Machine To Its Installation Site

    *INSTALLATION* Installation Transporting the washing machine to Transporting the washing ma- its installation site chine to its installation site The protruding lid at the back can be  Danger of injury from incorrect used to hold the machine when trans- transport.
  • Page 51: Installation Surface

    *INSTALLATION* Installation Installation surface Removing the transit bars A concrete floor is the most suitable in- stallation surface, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted sur- face.  The machine must be level and se- curely positioned.
  • Page 52 *INSTALLATION* Installation  Withdraw the transit bar.  Withdraw the transit bar.  Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed.
  • Page 53: Refitting The Transit Bars

    *INSTALLATION* Installation Levelling the washing machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tric and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The 4 adjustable screw feet are used for levelling the washing machine.
  • Page 54: Securing The Washing Machine To The Plinth

    *INSTALLATION* Installation Securing the washing machine to the plinth  Secure the front feet of the washing  Use a level to check that the washing machine using the clamps supplied. machine is standing level.  Follow the fitting instructions sup- ...
  • Page 55: Water Connection

    *INSTALLATION* Installation Maintenance Water connection Only use genuine Miele hoses that have Cold water connection been tested to withstand pressure of at The washing machine should be con- least 7000 kPa should you ever need a nected to the mains water supply in ac- replacement.
  • Page 56: Drainage

    (gully). If required, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a drain height of more than 1 m (up to a max. of 1.6 m), a replacement drain pump is available from Miele or from your Miele dealer.
  • Page 57: Electrical Connection

    Conversion must be performed by that conforms to the national and local Miele Service or by an authorised codes and regulations. Miele dealer. Do not connect the machine to an ex-...
  • Page 58 *INSTALLATION* Installation Single phase AC 230 V – country vari- ant 230V 25A This device is intended for connection to a power supply system where the maximum value of external phase neut- ral loop impedance Zmax of 0.38 Ohms at the point of distributor supply con- nection is not exceeded.
  • Page 59: Technical Data

    Technical data Height 850 mm Width 596 mm Width (machines with a stainless steel lid) 605 mm Depth 636 mm Depth with door open 1054 mm Weight Approx. 90 kg Maximum floor load in operation 3000 newtons Capacity 7.0 kg dry laundry Supply voltage See data plate on back of appli- ance Rated load See data plate on back of appli-...
  • Page 60: Data Sheet Household Washing Machines

    Technical data Data sheet household washing machines In acc. with delegated regulation (EU) No. 1061/2010 MIELE Model name/identifier PWM 300 SmartBiz 7,0 kg Rated capacity Energy efficiency class A+++ (most efficient) to D (least efficient) A+++ 156 kWh/year Annual energy consumption (AE Energy consumption of the standard “60°C cotton programme”...
  • Page 61 Technical data Based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and partial load. Actual water consumption will depend on how the appliance is used. Attained for the standard “60 °C cotton programme” at full load or the standard “40 °C cotton pro- gramme”...
  • Page 62: Consumption Data

    Consumption data Load Consumption data Residual moisture Energy Water Cycle dur- in % ation in kWh in litres h:min  7.0 kg 0.76 2:59 Cottons   3.5 kg 0.72 2:59  3.5 kg 0.56 2:59 90 °C 7.0 kg 2.20 1:36 Cottons 60 °C 7.0 kg 1.10 1:19 60 °C 3.5 kg...
  • Page 63: Programmable Functions

    Programmable functions Choosing and selecting a pro- The programmable functions are used grammable function to alter the machine’s electronics to suit changing requirements. Program- The number of the programmable mable functions can be altered at any function will appear on the time dis- time.
  • Page 64: Editing And Saving A Programmable Function

    Programmable functions Editing and saving a program- Exiting the programming level mable function  Turn the programme selector to the  position. You can switch a programmable func- tion on/off or select different options. The settings you have selected are now stored in the memory.
  • Page 65: End Of Programme Tone

    Programmable functions  End of programme tone Using the washing machine with a PIN code The tone that sounds at the end of a The code is 125 and cannot be altered. programme can be changed or switched off.  Switch on the washing machine. ...
  • Page 66: Control Field Switch-Off Status

    Programmable functions  Control field switch-off  Memory status The washing machine will save the settings (temperature, spin speed) To save energy, the time display and which have been selected for a pro- sensor controls will go out after gramme after the programme has star- 10 minutes, and only the Start/Stop ted.
  • Page 67: Temperature Reduction

     Temperature reduction  Suds cooling At high altitudes, water has a lower Additional water flows into the drum at boiling point. Miele recommends ac- the end of the main wash to cool the tivating the Temperature reduction set- suds down. ting at altitudes of 2000 m or above to Suds cooling takes place when the Cot- prevent water from boiling.
  • Page 68: Anti-Crease

    Programmable functions  Anti-crease  Backlight brightness dimmed The Anti-crease function reduces creasing after the end of the pro- The brightness of the dimmed sensor gramme. controls in the control field can be set to one of seven different levels. At the end of the programme, the drum continues to turn at intervals for up to The brightness changes as soon as you 30 minutes.
  • Page 71 Tel: (01) 461 07 10, Fax: (01) 461 07 97 P.O. Box 114782 - Dubai E-Mail: info@miele.ie, Internet: www.miele.ie Tel. +971 4 3044 999, Fax. +971 4 3418 852 800-MIELE (64353) Manufacturer: Miele & Cie. KG Carl-Miele-Straße 29, 33332 Gütersloh, Germany E-Mail: info@miele.ae, Website: www.miele.ae...
  • Page 72 PWM 300 SmartBiz en-GB M.-Nr. 11 472 880 / 01...

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