Miele PWM 912 Operating And Installation Instructions
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- Page 1 Operating and installation Instructions Commercial Washing Machine PWM 912 PWM 916 PWM 920 To avoid the risk of accidents or damage to the en-AU, NZ appliance, it is essential to read these instructions before it is installed and used for the first time. M.-Nr.
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Page 2: Caring For The Environment
Caring for the environment Disposal of the packing material The packaging is designed to protect the washing machine from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. -
Page 3: Table Of Contents
Contents Caring for the environment .................... Disposing of your old appliance..................Warning and Safety instructions..................Correct application......................Preventing problems ......................Technical safety......................... 10 Correct use........................12 Chlorine and component damage..................14 Anti-chlorine treatment....................14 Accessories ........................15 Disposing of your old appliance..................15 Guide to the machine (with detergent dispensing drawer) ......... - Page 4 Contents Continuing a programme after an interruption to the power supply ......... 39 Cleaning and care ......................40 Build-up of rust........................40 Cleaning the detergent drawers, detergent compartments and siphons......41 Installation........................43 Installing the washing machine ..................43 Securing the machine......................43 General operating conditions ....................
- Page 5 Contents Operation/display ......................55 Language........................55 Language menu......................55 Set languages........................ 55 Display brightness......................55 Time..........................56 Date ..........................56 Volume........................... 56 Visibility parameters ...................... 56 Sorting Extras........................ 56 “Machine” off status...................... 56 Delay start ........................57 Memory ......................... 57 Temperature unit......................
- Page 6 Contents Wi-Fi data protection ...................... 65 Data protection and data security ..................65 Factory default settings for network configuration............65 Copyright and licenses...................... 65...
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Page 7: Warning And Safety Instructions
“Installation”, as well as in the “Warning and Safety instructions”. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner. -
Page 8: Correct Application
Warning and Safety instructions Correct application The washing machine is only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation of the machine. -
Page 9: Preventing Problems
Warning and Safety instructions Preventing problems Never use solvent-based detergents, e.g. those containing benzine, in this washing machine. This may result in damage to component parts and create toxic fumes. Risk of fire and explosion! When washing with high temperatures, remember that the porthole glass becomes hot. -
Page 10: Technical Safety
It is most important that this basic safety requirement is present and regularly tested and, where there is any doubt, the on- site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ... - Page 11 Warning and Safety instructions Faulty components must only be replaced by genuine Miele original spare parts. Miele can only guarantee the safety standards of the machine when Miele replacement parts are used. Please observe the instructions in “Installation and connection”...
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Page 12: Correct Use
If, however, you do wish to descale your washing machine, only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from Miele. Strictly observe the instructions for the descaling agent. ... - Page 13 Warning and Safety instructions Do not store chemicals (liquid detergents, additives) on the machine lid. They may cause discolouration or lacquer damage. Accidently spilled chemicals should be removed from the surface immediately with a wet cloth. A vent outlet is situated at the rear of the machine. It should never be closed or covered.
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Page 14: Chlorine And Component Damage
Warning and Safety instructions Chlorine and component damage Frequent use of chlorine products increases the risk of damage to components. The use of substances containing chlorine, such as sodium hypochlorite and chlorine bleach in powder form, can however result in damage to the protective layer of stainless steel and corrosion on components. -
Page 15: Accessories
Warning and Safety instructions Accessories Only use genuine Miele spare parts and accessories with this machine. Using spare parts or accessories from other manufacturers will invalidate the warranty, and Miele cannot accept liability. Disposing of your Ensure that the door locks are unusable when disposing or old appliance scrapping old washing machines. -
Page 16: Guide To The Machine (With Detergent Dispensing Drawer)
Guide to the machine (with detergent dispensing drawer) Models with detergent dispenser drawer (WEK) ⑥ ① ② ⑮ ⑦ ⑧ ⑨ ⑧ ⑩ ⑰ ⑪ ⑱ ⑫ ⑭ ③ ④ ⑬ ⑯ ⑤ Display Connections for external dispenser see "Control panel" pumps Emergency stop switch Vapour extraction / free outlet Type AB... -
Page 17: Models Without Detergent Dispensing Drawer (Wek)
Guide to the machine (with detergent dispensing drawer) Models without detergent dispensing drawer (WEK) ① ② ⑭ ⑥ ⑦ ⑧ ⑦ ⑨ ⑯ ⑩ ⑰ ⑪ ⑬ ③ ④ ⑫ ⑮ ⑤ Display Vapour extraction / free outlet Type AB see "Control panel" Drainage Emergency stop switch Cold water connection for liquid... -
Page 18: Operation
Operation Control panel language sensor Optical interface For selecting the current user For service technicians. language. button The operating language is For switching the washing displayed again at the end of machine on and off. To save the programme. energy, the washing machine ... -
Page 19: Sensors And Touch Display With Sensors
Operation Sensors and touch display with sensors The sensors , and Start/Stop and the sensors in the display respond to fingertip contact. Every touch of the sensors is confirmed by a keypad tone. You can adjust the volume of the keypad tone or switch it off (see “Supervisor level”). - Page 20 Operation The orange bar under the pictures shows that there are further options to choose from. Touch a programme name to select a wash programme. The display will change to the standard menu for that programme. Extras menu (multiple selection) ...
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Page 21: Operating The Launderette Version
Operation Time 12:00 Once a valid number has been entered, the OK sensor will be highlighted green. Pull-down menu The pull-down menu can be used to display information, e.g. about a wash programme. Status 11:02 ... - Page 22 Operation Launderette Logo 11:02 Coloured Minimum iron Woollens items Help Up to 12 preset programmes are available. The first three programmes can be selected directly. The remaining programmes are selected from a list . These cannot be changed by the operator.
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Page 23: Preparing For Use
Preparing for use Emptying pockets Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects. Max. -
Page 24: Loading The Washing Machine
Preparing for use Loading the washing machine Switch on the washing machine with the button. Pull the door handle to open the drum door. Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning. -
Page 25: Preparing For Use
Preparing for use Switching on the washing machine Press the button. Selecting a programme 11:02 Programmes Favourites Supervisor Help There are different ways to select a programme. You can select a programme from the Programmes menu. - Page 26 Preparing for use With Favourite programmes, the majority of the programme settings are preset and cannot be changed.
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Page 27: Selecting Programme Settings
4. Selecting programme settings Selecting the load To enable load specific dispensing, you can specify the load for some programmes. Weight Touch the sensor. Enter a valid value for the load size. Overview The display will change to show the menu. -
Page 28: Washing With Dispensing Drawer
Washing with dispensing drawer Adding detergent using the detergent dispensing drawer. For standard wash programmes, add the detergent for the main wash to the compartment and, if desired, add detergent for a pre-wash to the compartment. Add fabric softener to the front of the compartment. -
Page 29: Bleaching Agent
Washing with dispensing drawer Bleaching agent Only use bleach on fabrics with the Δ symbol on the wash care label. Liquid bleaching agents must only be dispensed through the designated dispensing compartment. Only then can it be guaranteed that the agent will be dispensed automatically during the 2nd rinse. Liquid bleaching agents should only be used on coloured textiles which have a wash care label stating that they are colour-fast and suitable for bleaching. -
Page 30: Detergent Dispensing
Washing with dispensing drawer Detergent dispensing Detergent Avoid dispensing more than the required amount as this can cause dispensing excessive foaming. - Only use low foaming detergents. - Dispense according to the detergent manufacturer's recommendations. The amount to dispense will depend on: - the amount of laundry - the water hardness level in your area - the type and amount of soiling level in the laundry... -
Page 31: Starting The Programme - The End Of The Programme
6. Starting the programme - the end of the programme Starting a programme The programme can be started once the Start/Stop sensor is flashing on and off. Touch the Start/Stop sensor. The door will lock ( symbol) and the wash programme will start. If a delay start time has been selected, this will count down in the display until the programme starts. -
Page 32: Timer
Timer The Timer can be used to select the time at which a programme starts or finishes. Setting the timer Timer Touch the sensor. Finish at Start in Start at Select the , or option. Set the hours and the minutes and confirm your entry with the OK ... -
Page 33: Problem Solving Guide
Problem solving guide Power cut during the washing process Switch the machine off. Switch off at the on-site mains electricity switch. Close the supply valves for water or steam, depending on heating type. To remove the laundry, first the drain valve must be opened manually and then the drum door manually unlocked. - Page 34 Problem solving guide Using a T 40 Torx wrench, turn the release element with the inner hexagon two whole revolutions anti-clockwise (left). Useful tip: Pushing on the door at the same time makes it easier to turn the emergency release mechanism. The release element is located opposite the door catch at the same height as the handle (see illustration).
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Page 35: After Sales Service
Problem solving guide After sales service Contact Miele Professional Service in the case of any faults. When contacting the Miele Professional Service Department, please quote the model, serial number and material number of your machine. This information can be found on the data plate. The data plate is visible above the porthole glass when the drum door is open, or on the back of the machine at the top. -
Page 36: Problem Solving Guide
With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Miele Professional Service Department. This will save you time and money because you won't need to book a service technician. -
Page 37: An Unsatisfactory Wash Result
Problem solving guide An unsatisfactory wash result Problem Possible cause and remedy Liquid detergent does not Liquid detergents usually contain no bleaching agents. give the required result. They do not remove fruit, coffee and tea stains. Use a general purpose powder detergent containing a ... -
Page 38: General Problems With The Washing Machine
Problem solving guide General problems with the washing machine Problem Possible cause and remedy The washing machine The machine feet are not level. vibrates during the spin Level the machine and adjust the feet. cycle. Large amounts of The water pressure is too low. detergent residue remain Clean the filters in the water inlet. -
Page 39: Possible Reasons For Increased Levels Of Foaming
This can mostly be prevented by reprogramming. Contact Miele Professional Service. Continuing a programme after an interruption to the power supply If a running programme is interrupted, e.g. by a power cut, the programme can be continued when power is restored. -
Page 40: Cleaning And Care
Cleaning and care Carry out cleaning and maintenance of the machine after use if possible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a mild, non-abrasive detergent or with a soft damp cloth only. -
Page 41: Cleaning The Detergent Drawers, Detergent Compartments And Siphons
Cleaning and care Cleaning the detergent drawers, detergent compartments and siphons Clean the detergent drawer and the detergent compartments thoroughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a longer time, leave the ... - Page 42 Cleaning and care The filters in the water inlet valves (1) and the inlet hoses (2) must be checked for soiling from time to time and cleaned if necessary.
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Page 43: Installation
Installation Installing the washing machine The washing machine must be installed by a Miele authorised installer. Please observe the instructions in the installation plan. This washing machine is only intended for items of laundry that have not been proofed with dangerous or inflammable substances. -
Page 44: For Easy Maintenance
Installation For easy maintenance For ease of future maintenance and servicing, the minimum dimensions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be observed. Minimum distance to the wall approx. 400 mm to allow for maintenance. -
Page 45: Transport Safety Devices
Installation Transport safety devices Removing the transport safety devices The 2 transport safety devices at the front are each secured with 3 screws. The transport safety device at the back is secured with 4 screws. The transport safety devices must only be removed when the machine is in place, before it is commissioned. -
Page 46: Water Connection
Hoses must be replaced with hoses tested for a burst pressure of at least 7000 kPa (70 bar) overpressure and for water temperatures of a minimum of 90 °C. This also applies for associated connection fittings. Miele original spare parts fulfil these requirements. Useful tip: The hot water supply must not exceed a maximum temperature of 70 °C. -
Page 47: Dispensing Agent Connection To The Liquid Dispensing Mixing Compartment
Installation Dispensing agent connection to the liquid dispensing mixing compartment Connections 1 and 2 are provided for viscous agents. These connections are sealed and need to be drilled open using an 8 mm drill bit. Connections 1 and 2 can also be used for high pressure dispensing systems with water injection. -
Page 48: Drainage
Installation Drainage DN 70 drain valve AV on the machine, DN 70 sleeve on-site. Throughflow rate 200 l/min. If the slope for drainage is extremely steep, the piping must be vented to prevent formation of a vacuum in the machine's drain system. Foam and vapour venting kit BWS If excessive suds form, foam may escape from the vapour vent. -
Page 49: Extra Options
Extra options You can supplement the wash programmes with Extras. Not all Extras can be selected with every programme. If an Extra is not listed, it is not permitted for use with this wash programme. Selecting Extras Extras Touch the sensor. -
Page 50: Fill Stop
Extra options Fill stop Water is drained out of the machine before the last rinse and the programme stops. Laundry after-treatment agents, such as starch, can be added via the detergent dispenser drawer. The programme is continued by touching the Start/Stop sensor. -
Page 51: Special Features In The Programme Sequence
Special features in the programme sequence Spinning Final spin speed When a programme is selected, the maximum spin speed for this wash programme is shown in the display. You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart. -
Page 52: Changing The Programme Sequence
Changing the programme sequence Changing a programme Altering the wash Before selecting a new programme, cancel the current programme programme and select a new one. Cancelling a programme You can cancel a programme at any time after it has started. Touch the Start/Stop sensor. -
Page 53: Adding Or Removing Laundry
Changing the programme sequence Adding or removing laundry You can add or remove laundry items during the first few minutes after the programme has started. Status 11:02 0:49 Time left Main wash Coloured items Add laundry Add laundry Touch the sensor. -
Page 54: Supervisor Level
You can change the Supervisor level access code to protect the washing machine from unauthorised access. Please inform Miele if you have forgotten your new code. Miele will have to reset the code. Make a note of your new code and store it in a safe place. -
Page 55: Operation/Display
Supervisor level Operation/display Language The display can be set to appear in one of several different languages. You can select the permanent supervisor language via the Language sub-menu. When a programme is running, you can change the user language using the sensor. Language menu The display can be set to one of several different user languages. -
Page 56: Time
Supervisor level Time After selecting the clock format, you can set the time of day. Clock format - 24 h clock - 12 h clock - No clock - The time can be set. Date The date can be set after selecting the date format. Date format - DD.MM.YYYY - YYYY.MM.DD... -
Page 57: Delay Start
Supervisor level - Switch off after 20 minutes - Switch off after 30 minutes Delay start The Delay start (Timer) display can be switched on or off. Factory default: On Memory The washing machine will save the latest settings (temperature, spin speed and some of the options) which have been selected for a programme after the programme has started. -
Page 58: Programme Selection
Supervisor level Programme selection Controls You can select whether the machine is operated as a launderette machine. Shortcuts are the easiest way to operate the machine. Operators cannot change the preset programmes. Useful tip: Tip: Start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below. -
Page 59: Programme Packages
Supervisor level Programme The selection of programmes can be expanded by activating single packages programmes from the target group programme packages. The programmes selected from the programme packages (marked in orange) are displayed during programme selection. Sort programmes Programmes can be moved within the programme list and in the Favourites list. -
Page 60: Process Technology
Supervisor level Process technology Anti-crease The Anti-crease function helps prevent creasing if laundry is not going to be removed immediately after the end of the programme. The drum continues to turn at intervals for up to 30 minutes at the end of the programme. The door can be opened at any time during the Anti-crease phase. -
Page 61: Water Intake
Supervisor level Water intake Pre-wash You can select the type of water for the pre-wash. - Cold Only cold water is used for the pre-wash. - Hot Hot water is also added for the pre-wash. Hot water can only be added if the wash temperature is above 30°C. -
Page 62: Technical Data
Technical data PWM 912 machine data Electrical connection Connection voltage see data plate Frequency see data plate Total rated load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 795 mm Casing height (without add-on components) 1350 mm... -
Page 63: Pwm 916 Machine Data
Technical data PWM 916 machine data Electrical connection Connection voltage see data plate Frequency see data plate Total rated load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 920 mm Casing height (without add-on components) 1450 mm... -
Page 64: Pwm 920 Machine Data
Technical data PWM 920 machine data Electrical connection Connection voltage see data plate Frequency see data plate Total rated load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 920 mm Casing height (without add-on components) 1450 mm... - Page 65 Copyright and licenses For the purpose of operating and controlling the communication module, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/ software components are protected by copyright. The copyright powers of Miele and third parties must be respected.
- Page 66 Freemans Bay Auckland 1011 New Zealand Telephone: 0800 4 MIELE (0800 464 353) www.miele.com.au/professional sales@miele-professional.com.au Miele Global Headquarters: Miele & Cie. KG Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 0421 M.-Nr. 11 875 430 / 00 ...