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Problem solving guide
You are able to correct the majority of faults and problems that arise during day-to-
day use without external assistance. You can save time and money in many cases,
as you do not need to call Miele Service.
The following tables are designed to help you to find the cause of a malfunction or
a fault and to resolve it.
The wash programme does not start
Problem
The control field re-
mains dark.
and appear altern-
ately on the time dis-
play.
38
Cause and remedy
There is no power to the machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the programme selector.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact the
Miele Customer Service Department.
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