Problem Identification And Correction Procedure; Before You Begin - Digital Equipment DECpc AXP 150 Customer Technical Information

Before You Begin

Before You Begin
This section describes the procedure that you must use to
Summary
troubleshoot system problems.
Problem There are two ways to identify and solve problems with the
Solving system, as follows:
Methods
•
•
What You Must Table 6–1 lists the steps that you must follow to identify and
Do First possibly correct system problems.
Table 6–1 Problem Identification and Correction Procedure
Step
1
2
3
4
5
6
6–2 Troubleshooting the System
Use the troubleshooting tables in this chapter to identify
and, if possible, correct the problem.
Use the procedures listed in Chapter 7 to identify
the problem and then report it to your Digital service
representative.
Action
When you detect a system problem, try to match the
problem with one of the titles of the other sections in
this chapter.
If you can match the problem with a section title, use
the troubleshooting tables in that section to further
isolate the problem.
Check the causes of the symptom in the Possible
Cause column of the troubleshooting table. If the
troubleshooting table lists more than one possible
cause, check the possible causes and their suggested
solutions in the order listed.
Follow the advice in the Suggested Solution column.
Follow the procedures listed in Chapter 7 if you cannot
match the problem in the sections of this chapter or if
the problem persists after you follow the advice in the
troubleshooting tables.
If the problem still persists, contact your Digital
service representative.