Troubleshooting Suggestions - Wells HMP6 Owner's Manual

TROUBLESHOOTING SUGGESTIONS

SYMPTOM
No power to warmer
Warmer will not heat
Warmer trips circuit breaker
Warmer slow to heat
Drain-equipped unit will not
hold water
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Circuit breaker off or tripped
Temperature control not set
Wet insulation
Pan leaking or other internal damage
Internal damage
Mineral deposits on pan acting as a
insulator
Wired to wrong voltage
Drain valve not fully closed
Drain valve damaged or pan(s) leaking
10
SUGGESTED REMEDY
Reset circuit breaker
Set control to desired temperature
Verify flange-to counter seal is sound, or
reseal with food-grade silicone sealant
Contact your Authorized Wells Service
Agency for repairs
Contact your Authorized Wells Service
Agency for repairs
Clean pan(s) with delime cleaner
Verify supply voltage - must match
voltage on warmer nameplate
Check drain valve for debris and close
fully
Contact your Authorized Wells Service
Agency for repairs