Troubleshooting Suggestions - Wells MOD500TDM/AF Owner's Manual

Built-in five-well modular auto-fill warmers
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TROUBLESHOOTING SUGGESTIONS

SYMPTOM
No power to warmer
Warmer will not heat
Warmer trips circuit
breaker
Warmer slow to heat
Drain-equipped unit will
not hold water
Auto-fill unit overflows
Auto-fill unit does not fill
One or more pans of an
auto-fill unit do not fill
There are no user-serviceable components in this appliance. In all instances of damage or malfunction, contact your
Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Circuit breaker off or tripped
Temperature control not set
Wet insulation
Pan leaking or other internal
damage
Internal damage
Mineral deposits on pan acting as
a insulator
Wired to wrong voltage
Drain valve not fully closed
Drain valve damaged or pan(s)
leaking
Water level sensor dirty
Internal damage
Water supply turned off or
restricted
Bad Probe or other Internal Damage
Blocked drain manifold
SUGGESTED REMEDY
Reset circuit breaker
Set control to desired temperature
Verify flange-to counter seal is sound, or reseal with
food-grade silicone sealant
Contact your Authorized Wells Service Agency for
repairs
Contact your Authorized Wells Service Agency for
repairs
Clean pan(s) with delime cleaner
Verify supply voltage - must match voltage on
warmer nameplate
Check drain valve for debris and close fully
Contact your Authorized Wells Service Agency for
repairs
Clean water level sensor
Contact your Authorized Wells Service Agency for
repairs
Be sure water supply is turned on and water supply
hose is not pinched or twisted
Contact your Authorized Wells Service Agency for
repairs
Clean drain manifold
10

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