Chapter 8 Service And Warranty Information - Garnet SeeLevel I 705 Series Manual

CHAPTER 8
SERVICE AND WARRANTY INFORMATION
The warranty will apply only if the warranty card shipped with the equipment
has been returned to Garnet Technologies Inc.
Garnet Technologies Inc. warrants equipment manufactured by Garnet to be
free from defects in material and workmanship under normal use and service
for a period of one year from the date of sale from Garnet or an Authorized
Dealer. The warranty period will start from the date of purchase or installation
as indicated on the warranty card. Under these warranties, Garnet shall be
responsible only for actual loss or damage suffered and then only to the extent
of Garnet's invoiced price of the product. Garnet shall not be liable in any
case for labor charges for indirect, special, or consequential damages.
Garnet shall not be liable in any case for the removal and/or reinstallation of
defective Garnet equipment. These warranties shall not apply to any defects
or other damages to any Garnet equipment that has been altered or tampered
with by anyone other than Garnet factory representatives. In all cases, Garnet
will warrant only Garnet products which are being used for applications
acceptable to Garnet and within the technical specifications of the particular
product. In addition, Garnet will warrant only those products which have been
installed and maintained according to Garnet factory specifications.
LIMITATION ON WARRANTIES
These warranties are the only warranties, expressed or implied, upon which
products are sold by Garnet and Garnet makes no warranty of merchantability
or fitness for any particular purpose in respect to the products sold. Garnet
products or parts thereof assumed to be defective by the purchaser within the
stipulated warranty period should be returned to the seller, local distributor, or
directly to Garnet for evaluation and service. Whenever direct factory
evaluation, service or replacement is necessary, the customer must first, by
either letter or phone, obtain a Returned Material Authorization (RMA) from
Garnet Technologies directly. No material may be returned to Garnet without
an RMA number assigned to it or without proper factory authorization. Any
returns must be returned freight prepaid to: Garnet Technologies Inc., Suite 8,
125 M&M Ranch Road, Granbury, Texas, 76049. Returned warranted items
will be repaired or replaced at the discretion of Garnet Instruments. Any
Garnet items under the Garnet Warranty Policy that are deemed irreparable
by Garnet Technologies will be replaced at no charge or a credit will be issued
for that item subject to the customer's request.