Warranty Conditions - Look Solutions TINY S Operating Manual

For the miniature fog machine Tiny S Look' warranty is:
1. Free of charge, subject to the following conditions (No. 2 - 6) we will repair any defect or fault
in the unit if it is caused by a proven factory fault and has been advised immediately after
identification and within 24 months of delivery to the end user. Insignificant deviations of the
regular production quality does not guarantee replacement rights, nor do faults or defects
caused by water, wrong fog fluid, by generally abnormal environment conditions or Force
Majeure.
2. Warranty Service will be done in the following way: Faulty parts will be repaired or replaced
(our choice) with correct parts. Faulty units have to be returned to us or our service centres
or to be sent to us or our service centres at customer's expense. The invoice and/or receipt
showing the purchase date and the serial number has to come with the faulty unit, otherwise
the repair will not be covered under warranty. Replaced parts become our property.
3. The micro vaporizer is a consummable part with limited lifetime. No warranty can be given on
this part.
4. The customer loses all rights for warranty services if any repairs or adjustments are done to the
units by unauthorized persons and/or if spare parts are used which are not approved by us. The
right of warranty service is also lost if fluids other than the original Look Tiny-Fluid have been
used or if units are sent to us with full fluid bottles. Also non compliance with the instructions
in this manual or mistakes by incorrect handling/treating of the machine will lead to a loss of
warranty and also any faults and damages caused by undue force.
5. Any freight costs arrising in connection with the warranty services have to be born by the
customer.
6. Warranty services do not cause an extension of the warranty time or the start of a new warranty
period. The warranty for replaced parts ends with the guarantee time of the whole unit.
7. If a defect/fault can not be repaired by us in a satisfactory time, we will, within 6 months after
sale of the unit, on choice of the customer, either:
• replace the whole unit for free or
• refund the lesser value or
• take back the whole unit and refund the purchase price, but not more than the usual
market price at the time of the refund.
8. Further claims, especially for damages, losses etc. outside the unit are excluded.
Other warranty regulations may be valid outside Germany. Please check with your dealer!
If you should send the unit for service, do not forget to remove any liquid from the fluid
bottle.

9. Warranty conditions

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