Agent Recovery - Avaya 3500 Series Troubleshooting Manual

Ethernet routing switch
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Procedure
Figure 11: DHCP

Agent Recovery

In some cases during a software upgrade, the switch turns off before the software agent has
been completely written to flash. This may be due to a power outage. In this case, the switch
will report an error such as Agent code verification fails!!
Units exhibiting the symptoms should NOT be returned through the Return Merchandise
Authorization (RMA). They should be corrected in the field.
Troubleshooting 5.1
Agent Recovery
February 2013
43

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