Download Print this page

Troubleshooting - Wilson Electronics SIGNALBOOST C-Booster Installation Manual

Dual-band wireless cellular / pcs amplifier with built-in antenna for blackberry curve

Advertisement

wpsantennas.com
3. Attach the C-Booster™
Once you have installed your selected mount in the desired location, attach the cradle by
aligning the rectangular hole on its back with the tab on the mount. Grasping the sides of
the cradle, slide it downward approximately ¼ inch into place.
4. Powering up the Wilson C-Booster™ Amplifier
Make sure the outside antenna cable is connected before powering up the
amplifier.
Connect the mini-USB plug on the power cable to the amplifier's mini USB port on the
C-Booster
. Insert the adapter into the cigarette lighter outlet of your vehicle.
The amplifier may remain on all the time. However, leaving the amplifier on in a
vehicle when it is not running can discharge the battery in a day or two.
A good option is to power the amplifier through the ignition switch so that the amplifier
is turned on and off with the vehicle. The 5 VDC power source on many vehicles is
shut off with the ignition key.
Note: The C-Booster
IMPORTANT: Do not power up the amplifier unless the outside antenna cable is
attached to amplifier.
WARninG: Use only the supplied Wilson power supply/connector to power your
C-Booster™.
Understanding the Amplifier Lights
Separation of inside and outside antennas is very important. In a vehicle, the
metal roof acts as a barrier and helps shield the two antennas from each other,
preventing oscillation.
Oscillation can occur when the roof mounted antenna is too close to the antenna
inside the vehicle (internal to the C-Booster™). An oscillation (or feedback) in an
amplifier is similar to when a microphone is too close to a speaker in a sound system,
resulting in a loud whistle. An oscillation in a cellular amplifier, if allowed to occur, can
affect nearby cell sites' ability to handle calls.
If the light turns red, oscillation is occurring and the amplifier has powered down. The
outside roof mounted antenna needs to be moved farther from the amplifier. In a
vehicle installation, move the outside antenna on the roof of the car farther to the rear
of the car, but at least 8-12 inches from the rear or side windows or sunroof. Remove
power from the amplifier and reconnect power - this resets the amplifier.
If the light is now green, the oscillation has stopped and the amplifier is working. If the
red light is still on, move the antenna farther away and repeat the process.
In a vehicle, always use a magnet-mount or roof-mount antenna. Do not use a glass-
mount antenna, as oscillation may cause continuous shut-down of the amplifier.

Troubleshooting

SYMPTOM: Green Light always OFF
1) Make sure that the 5 VDC power source is supplying power to the C-Booster by
checking that the plug's red light is on.
2) If the DC plug-in power supply is properly inserted, but the plug's light doesn't
come on, then check the 12 volts from the car socket, and check the fuse DC
plug-in power supply.
SYMPTOM: Red Light always ON
1) Make sure that the antenna connector is on tightly.
2) Place the Outside Antenna on its side (see picture). Reset C-Booster™ power (off
and back on) again. The light should now be green (antenna was too close). Turn
C-Booster™ off and proceed to step 3.
3) Return the outside antenna to its upright position, and move it further towards
the rear of the vehicle, (away from the C-Booster™) but no closer than 8 inches
from a sunroof, rear or side windows. Power C-Booster™ back on and recheck
for a green light. If light is still red, continue moving the antenna further back and
resetting the power until the light changes to green and stays green. Remember
to stay more than 8 inches away from a sunroof, rear or side windows.
4) If the light remains red, call Wilson Technical Support at 1-877-594-5766
5
wpsantennas.com
5V power supply provides charging current to the Curve
*Curve is a registered trademark of Research In Motion Limited, Inc.
Antenna
connection
USB power connector.
Connect to Wilson's power supply
.
*
Curve* charging
contacts
C-Booster
BlackBerry
* Curve
®
*Trademark of RIM Ltd., Corp.
1-877-594-5766
* Signal Booster
1-877-594-5766

Advertisement

loading