Frequently Asked Questions - ETEKCITY B22 User Manual

Frequently Asked Questions

Why is the blood pressure monitor not turning on?
• Check the batteries and replace if needed
(see page 25).
• Check to make sure the batteries are inserted correctly.
Why is the cuff not inflating?
• Air may be leaking. Check to make sure the air plug is
inserted in the air port and the air hose does not have
holes or punctures.
• If the cuff is damaged, please contact Customer
Support (see page 42).
Why does my arm ache or feel numb after measuring my
blood pressure?
• The cuff will inflate to compress your arm to briefly
stop the flow of blood. This may cause temporary
numbness and discomfort. Once the cuff is removed,
allow your arm to rest.
If your problem is not listed, please contact Customer Support (see page 42).
Why are my blood pressure measurements different?
• The area you are in as well as your mental and physical
state both factor into your measurements. Your
measurements may come out lower when you are at
home and at peace as compared to when you are at the
hospital and feeling nervous.
• Your blood pressure will vary throughout the day, even
if it is measured every 10 seconds. It will fluctuate for a
variety of reasons. Eating, drinking, smoking, bathing,
and even your mood can all affect your blood pressure.
• If the cuff position is higher or lower than the heart,
the blood pressure measurements may be inaccurate.
Make sure the cuff is 0.8–1.2 in / 2–3 cm away from
your elbow.
• The cuff may be too loose, causing the blood pressure
measurements to be too high. Tighten the cuff on your
arm.
• Your sitting posture, such as bending over or sitting
cross-legged, can raise your blood pressure. Sit in a
chair with your arms elevated on a table (see Before
Measurement, page 19).
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