Volkswagen PASSAT 2013 Manual page 151

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Dirt: Caked-on dust, wax, any other buildup on the windshield (lotus effect), or car-wash detergent
residue can lower the rain sensor's sensitivity and cause it to react too slowly or not at all.
Crack or chip in the windshield: If a stone hits and chips the windshield while the rain sensor is on,
this will trigger a wiper cycle. After that, the rain sensor will recognize the change and re-calibrate itself
to respond to the sensitive surface's reduced detection zone. Depending on the size of the chip, the
sensor's reaction pattern may or may not change.
WARNING
The rain sensor cannot always recognize rain and activate the wipers.
Switch the wipers on manually when water on the windshield reduces visibility.
Clean the rain sensor's sensitive surface (arrow) regularly and check the wiper blades for wear or
damage.
To remove wax and coats of polish safely, we recommend using an alcohol-based windshield
cleaner.
Checking and refilling windshield washer fluid
Fig. 105 In the engine compartment: Cap of the windshield washer fluid reservoir.
Please first read and note the introductory information and heed the WARNINGS
Check the windshield washer fluid level regularly and refill as necessary.
Open the engine hood
The windshield washer fluid reservoir can be identified by the
Check if there is still enough windshield washer fluid in the reservoir.
Refill with an appropriate windshield washer fluid that is recommended by Volkswagen ⇒ 
Follow the directions on the container.
In cold weather, always use a special windshield washer antifreeze solution that will help keep the
water from freezing ⇒ 
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symbol on its cap ⇒ 
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