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Fig. 1 Vehicle side overview.
Key to
fig.
1:
(1)
Fuel filler flap
(2)
CSC roof
(3)
Outside door handle
(4)
Outside mirror
– Additional turn signal light
– Background lighting
(5)
Side marker light
(6)
Lift points for the jack

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   Also See for Volkswagen Eos

   Summary of Contents for Volkswagen Eos

  • Page 1: Side View

    Side view Fig. 1 Vehicle side overview. Key to fig. Fuel filler flap CSC roof Outside door handle Outside mirror – Additional turn signal light – Background lighting Side marker light Lift points for the jack...

  • Page 2: Front View

    Front view Fig. 2 Vehicle front overview. Key to fig. Inside mirror with sensor on mirror base for: – Rain sensor – Low-light sensor Windshield wipers Engine hood release Headlights (on both left and right) Fog lights/static cornering lights (on both left and right) Threaded hole for the front towing eye (behind cover) Headlight washers (on both left and right) Side marker lights (on both left and right)

  • Page 3: Rear View

    Rear window – Rear window defroster High-mounted brake light Taillights (on both left and right) Volkswagen emblem. Area for: – Luggage compartment release – Rear Assist camera (if equipped) License plate lights Threaded hole for the rear towing eye (behind cover)

  • Page 4

    Driver door overview Fig. 4 Overview of controls in the driver door. Key to fig. Door handle Power locking button for locking and unlocking the vehicle Knob for adjusting the outside mirrors – – – Adjusting outside mirrors – Outside mirror heating –...

  • Page 5

    Driver side overview Fig. 5 Driver side overview. Key to ⇒  f ig. Instrument cluster: – Instruments – Display – Warning and indicator lights Headlight switch – Off position – Automatic headlight control AUTO – Low beams – Fog lights Lever for –...

  • Page 6

    – Mute switching for radio or activation of voice control – Display Phone main menu or accept telephone calls – Audio, Navigation – Control buttons for the Volkswagen Information System # – – – ∃, Ignition switch or starter button (for vehicles with Keyless Access locking and starting system)

  • Page 7: Upper Center Console

    Center console overview Upper center console Fig. 6 Overview of the upper center console. Key to fig. Switch for emergency flashers PASSENGER AIR BAG light (front airbag for front seat passenger) Radio Radio or Radio & Navigation system (factory-installed) ⇒  b ooklet or ⇒ ...

  • Page 8: Lower Center Console

    Lower center console Fig. 8 Overview of the lower center console. Key to fig. Automatic transmission selector lever Parking brake lever Storage compartment with cup holders in the center console Storage compartment: – with 12 Volt socket Center armrest with storage compartment Radio Navigation system –...

  • Page 9

    Front passenger side overview Fig. 9 Overview of the front passenger side. Key to ⇒  f ig. Passenger front airbag location in the instrument panel (approximate) Opening handle for the lockable glove compartment – Air vent...

  • Page 10: Instrument Cluster, Instrument Overview

    Compass   Service reminder display More information: Warning and indicator lights Volkswagen Information System Shifting Warranty and Maintenance Service reminder information ⇒  b ooklet WARNING Driving on today's roads demands the full attention of the driver at all times. Driver distrac- tion causes accidents, collisions and serious personal injury! Never use the buttons in the instrument cluster while driving.

  • Page 11

    The red zone at the end of the scale indicates maximum permissible engine rpm (revolutions per minute) for all gears after the break-in period. Before reaching the red zone, select the next higher gear or selector level position D, or ease your foot off the accelerator ⇒  Displays ⇒ ...

  • Page 12

    Open door, engine hood, or luggage compartment lid ⇒  f ig. Selector lever position, Shifting Multi-Function Indicator (MFI) and menus for different settings, Volkswagen Information System Service reminder display, Service reminder display Warning and information texts The status of various vehicle functions and components is monitored when the ignition is switched on and while driving.

  • Page 13

    Compass display (if applicable) On vehicles equipped with compass display, the current compass direction is indicated in the instru- ment cluster display when the ignition and navigation system are switched on, Compass. Selector lever positions The selector lever position is shown both on the side of the selector lever and in the instrument cluster display.

  • Page 14

    Compass Fig. 14 Compass zones. Please first read and note the introductory information and heed the WARNINGS The compass does not need to be calibrated in vehicles with a factory-installed navigation system. There is no Compass menu item in this case. On vehicles without a factory-installed navigation system, the compass is calibrated automatically.

  • Page 15

    A minus sign in front of the number of miles (kilometers) or days means that service is overdue. Resetting the oil change service reminder If the service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility, the oil change service reminder can be reset as follows: Switch off the ignition.

  • Page 16

    Release the button. A confirmation message appears in the display. Confirm request with the button on the multi-function steering wheel. Switch off the emergency flashers. The service reminder disappears after a few seconds or the button on the multi-function steering wheel has been pushed.

  • Page 17

    The number of menus in the instrument cluster display depends on the electronics and equipment on the vehicle. An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or modify functions depending on your vehicle's equipment.

  • Page 18

    Menu structure – overview Please first read and note the introductory information and heed the WARNINGS The instrument cluster display is divided into 3 parts. The time (digital clock) is displayed in the top part. The bottom part contains the odometer and the trip odometer (“trip”). You can select the following displays for the middle part: Multi-Function Indicator (MFI) ▪...

  • Page 19

    Back – Factory setting ▪ Lights & Vision – Coming Home – Leaving Home – Footwell light – Conv. turn sig. (convenience turn signal) – Factory setting – Back ▪ Time – Hours – Minutes – 24 hr. mode – Daylight save –...

  • Page 20: Main Menu

    Please first read and note the introductory information and heed the WARNINGS The instrument cluster menus are controlled with buttons on the right side of the steering wheel ⇒  f ig. Accessing the instrument cluster menus Switch on the ignition. You will see the vehicle icon or a message in the instrument cluster display. Push the button on the right side of the multi-function steering wheel until a main menu appears in the instrument cluster display.

  • Page 21

    Menu Function Turn the Adaptive Front Lighting System (AFS) on and off Assistants (if applicable). Current warning and information messages. Vehicle This menu item is only displayed when warning or infor- status mation messages are available. The number of available messages is shown in the display.

  • Page 22: Settings Menu

    Display Function Av. consumption Average fuel consumption in miles per gallon (l/100 km) on trips per trip --.- mpg memories 1 and 2 (toggle) is displayed once the vehicle has been driven about 330 feet (100 m). Until then, dashes appear instead of a number. Av.

  • Page 23: Convenience Submenu

    Settings menu Function Language Set the language for messages in the display and navigation system. Select the features you want to have displayed in the MFI menu in the MFI data instrument cluster display Convenience Convenience function settings Lights & Vision Vehicle lighting settings Set hours and minutes for the instrument cluster clock and the Radio &...

  • Page 24

    Convenience Function menu Doors are unlocked as follows depending on the option selected: – All doors: Pushing the unlock button on the remote control vehicle key unlocks all doors and the luggage compartment lid. – Single door: Pushing the unlock button on the remote control vehicle key unlocks only the driver door.

  • Page 25

    Lights & Vision Function menu Leaving Home unlocking the vehicle. Feature can also be switched on or off Footwell light Set footwell lighting brightness or switch this feature on or off. Conv. turn sig. Enable/disable convenience turn signal (lane change feature). When the feature is enabled, the turn signal flashes at least 3 times when the turn signal is tapped Factory setting...

  • Page 26

    Driving checklists and warnings Introduction In this section you’ll find information about:   Getting ready and driving safely   Driving in other countries   Driving through water on roads More information: Sitting properly and safely Transporting Starting and stopping the engine Saving fuel and helping the environment Consumer information WARNING...

  • Page 27

    For gasoline engines: Is unleaded fuel with the right octane rating readily available? ¥ Are engine oil (⇒  p age 375, Engine oil) and other operating fluids that meet Volkswagen quality ¥ and performance requirements available where you will be driving? For more information, please see ⇒ ...

  • Page 28

    Are special or heavy-duty tires necessary for the kind of driving expected? ¥ NOTICE Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts. Driving through water on roads...

  • Page 29: Technical Data

    Technical data Introduction In this section you’ll find information about:   Important vehicle labels   Engine data   Dimensions Your vehicle's engine type is shown on the vehicle identification label. The specifications in this Manual refer to the base model. The stated values may vary, depending upon different equipment or models, as well as with respect to special vehicles and vehicles exported to different countries.

  • Page 30

    Fig. 17 Vehicle identification number (VIN). Please first read and note the introductory information and heed the WARNINGS Factory-installed safety certificates, stickers, and signs containing important information regarding vehicle operation can be found in the engine compartment and on certain vehicle components, such as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage compartment floor.

  • Page 31: Engine Data

    Tire inflation pressure label A tire inflation pressure label is on the driver door jamb, Tires and wheels. Fuel grade sticker An information sticker listing the correct fuel grade for your vehicle, Refueling. Engine data Please first read and note the introductory information and heed the WARNINGS Gasoline engines Maximum power Injection...

  • Page 32

    Indicator light in the remote control vehicle key   Replacing the remote control vehicle key battery   Synchronizing the remote control vehicle key More information: Volkswagen Information System Power locking and closing system Starting and stopping the engine Consumer information Emergency closing and opening DANGER 20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.

  • Page 33

    Replacing the remote control vehicle key battery. If this is not the problem, the key should be resynchronized by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop, Synchronizing the remote control vehicle key.

  • Page 34: Mechanical Key

    To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.” Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.

  • Page 35

    Indicator light in the remote control vehicle key Fig. 20 Indicator light in the remote control vehicle key. Please first read and note the introductory information and heed the WARNINGS If a button in the remote control vehicle key is pressed briefly, the indicator light ⇒  f ig.

  • Page 36

    Please first read and note the introductory information and heed the WARNINGS Volkswagen recommends having the battery in the remote control vehicle key changed by an author- ized Volkswagen dealer or an authorized Volkswagen Service Facility. The battery is on the back of the remote control vehicle key under a cover ⇒ ...

  • Page 37

    Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause the vehicle battery to drain so that the engine can no longer be started. More information: Exterior views Volkswagen Information System Vehicle key set Doors Luggage compartment lid...

  • Page 38

    From the inside with the power locking button, Unlocking or locking the vehicle from the inside. Special functions of the power locking system can be turned on or off via the Convenience submenu in the Settings menu, Volkswagen Information System or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 39

    The doors and the luggage compartment lid can be locked manually if the vehicle key or the power locking system is not working, Emergency closing and opening. Automatic locking (Auto lock) The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle comes on in the power locking button ⇒ ...

  • Page 40

    Volkswagen Information System. The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.

  • Page 41

    Press button ⇒  f ig. Lock the vehicle. The power locking button works whether the ignition is switched on or off but only when all doors are closed. If the vehicle is locked with the vehicle key, the power locking button is deactivated. If the vehicle is locked with the power locking button: The yellow indicator light in the power locking button comes on to indicate that all doors are...

  • Page 42

    Volkswagen emblem on the luggage compartment lid is pressed. The following functions are then enabled without active use of the remote control vehicle key: Keyless Entry: Unlocking the vehicle with the sensor surfaces on the door handles of the driver or front passenger door or by using the Volkswagen emblem on the luggage compartment lid.

  • Page 43

    OR: The luggage compartment lid is opened. Convenience features The settings in the Settings – Convenience menu, Volkswagen Information System determine which doors open when the door handle unlocking surface is grasped. NOTICE The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.

  • Page 44

    Your vehicle is either equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 45

    Doors Introduction In this section you’ll find information about:   Display More information: Exterior views Vehicle key set Power locking and closing system Power windows Emergency closing and opening WARNING A door that is not closed properly may open suddenly when the vehicle is moving and cause severe injuries.

  • Page 46

    If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an open door ⇒  12, ⇒  f ig. f ig. Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition.

  • Page 47: Luggage Compartment Lid

    Luggage compartment lid Introduction In this section you’ll find information about:   Display   Opening the luggage compartment lid   Closing the luggage compartment lid More information: Exterior views Power locking system CSC roof Transporting Emergency closing and opening WARNING Accidents and severe personal injuries can result if you unlock, open, or close the luggage compartment lid when someone is in the way.

  • Page 48

    NOTICE Before opening or closing the luggage compartment lid, make sure there is enough room to do so, for example, when the vehicle has a trailer or is in a garage. Display Please first read and note the introductory information and heed the WARNINGS Lights up Possible cause Proper response...

  • Page 49

    Press and hold the button on the remote control vehicle key to unlatch the luggage compartment lid. Then open the luggage compartment lid using the Volkswagen emblem. Unlocking with the unlock switch in the driver door Pull up the switch on the driver's door B to unlock the luggage compartment lid.

  • Page 50

    Closing the luggage compartment lid Fig. 29 Opened luggage compartment lid: Recessed grip for closing. Please first read and note the introductory information and heed the WARNINGS Closing the luggage compartment lid The vehicle has a soft-close feature that helps you close the luggage compartment lid. Grasp one of the recessed grips in the trim of the luggage compartment lid ⇒ ...

  • Page 51: Power Windows

      Power windows – features   Power window pinch protection More information: Volkswagen Information System Power locking and closing system CSC roof WARNING Improper use of power windows can result in serious personal injury. Never let anyone get in the way of a power window when closing it.

  • Page 52

    Switches in the driver door Key to fig. To open or close all windows at the same time. For the windows in the doors. For the rear side windows. Opening or closing windows Function Action Opening: Press the switch. Closing: Pull the switch.

  • Page 53

    If the power windows malfunction, the one-touch feature, as well as pinch protection may not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away. If convenience closing of the power windows requires removing the cover cap of the lock cylinder on the driver door, the cover cap must be reinstalled after the vehicle is locked, Manually unlocking and locking the driver door.

  • Page 54

    If closing takes longer than about 10 seconds, pinch protection is turned on again. The window stops again if there is resistance. If the window still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 55

    The same process takes place in reverse order when the CSC roof is closed. More information: Exterior views Volkswagen Information System Technical data Vehicle key set Power locking and closing system Luggage compartment lid...

  • Page 56

    To help prevent damage, remove ice and snow from the CSC roof before opening it in winter weather. NOTICE Volkswagen advises against all unauthorized changes to the CSC roof controls or to the way the roof opens and closes. Damage to the CSC roof system caused by changes to the CSC roof system controls will not be covered by any Volkswagen Limited Warranty.

  • Page 57

    If necessary, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Close side windows! Close the windows. Make sure the power windows are operat- ing properly. If necessary, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 58

    Display text Proper response Error: See an authorized Volkswagen dealer or authorized convertible top Volkswagen Service Facility. The CSC roof will not go up or Service! down if a system component malfunctions. Error: Open the CSC roof Open convertible top!

  • Page 59: General Information

    General information Fig. 31 The CSC roof folds down into the luggage compartment when you open the roof (put the roof down). Please first read and note the introductory information and heed the WARNINGS Checklist Perform the following preliminary requirements each time before opening or closing the CSC roof: 1.

  • Page 60

    If any changes have been made in the operation of the CSC roof compared with its original factory condition, Volkswagen strongly urges you to take the vehicle to an authorized Volkswagen dealer or other authorized Volkswagen Service Facility to have the roof restored to its original condition. Me- Warranty chanical changes and changes to the vehicle software must be entered in the ⇒ ...

  • Page 61

    and hold it until the CSC roof is completely closed ⇒  Pull the lever in the center console up A chime sounds every few seconds while the CSC roof is closing. A message may also appear in the instrument cluster display. When the roof is completely closed, the chime stops and the indicator light or display message in the instrument cluster goes out.

  • Page 62

    NOTICE The height of the vehicle changes when the CSC roof is moving. When there is not enough room above the vehicle, for example in a garage, the CSC roof could hit something and be damaged. Always make sure that there is enough room above the vehicle when opening or closing the CSC roof.

  • Page 63

    Unfolding the wind blocker Folding the wind blocker outward before installing it is the easiest way to get it into the correct position for installation. Take the wind blocker out of its pouch. Fold out both sides in the direction of the arrows ⇒  f ig.

  • Page 64

    The CSC roof will not open or will – If the roof still will not operate, use the emergency procedure not close. to close the CSC roof if necessary – Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 65

    Under some circumstances, the Automatic Rollover Support System can only help protect occupants for a single deployment. If the Automatic Rollover Support System has deployed, have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. The Automatic Rollover Support System may deploy in the following situations: In driving situations in which the vehicle tips sharply to one side, consistent with the values pro- grammed into the electronic control module.

  • Page 66

    If a malfunction exists in the system, have it checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. A malfunction exists in the system if the indicator light: –...

  • Page 67: Power Sunroof

    Remove leaves and other objects from the sunroof guiderails regularly either by hand or using a vacuum cleaner. If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 68

    Opening or closing the power sunroof Fig. 35 In the center console: Switch for the power sunroof. Please first read and note the introductory information and heed the WARNINGS Function Action Move the sunroof to the tilted switch once ⇒  Briefly press the f ig.

  • Page 69: Wind Deflector

    Wind deflector Fig. 36 Wind deflector in the windshield frame. Please first read and note the introductory information and heed the WARNINGS The wind deflector in the windshield frame helps to minimize wind noise from the open sunroof. Opening the wind deflector Open the sunroof or CSC roof.

  • Page 70

    Pull and hold the f ig. The power sunroof will now close without pinch protection! If the power sunroof still will not close, please see an authorized Volkswagen dealer or an author- ized Volkswagen Service Facility. WARNING Without pinch protection, the power sunroof will close with enough force to cause serious personal injury.

  • Page 71

    Within 2 seconds, pull the switch again, and hold it until the sunroof closes completely. If the sunroof still will not close, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. WARNING Careless or unsupervised use of the sunroof can cause serious injuries.

  • Page 72

    Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury. If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

  • Page 73

    Adjusting the seating position Introduction In this section you’ll find information about:   Examples of improper seating positions   Proper seating position   Manual controls on the driver and front passenger seats   Electrical controls on the driver and front passenger seats  ...

  • Page 74

    4 inches (10 cm). If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available. Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv- er's airbag inflates.

  • Page 75

    WARNING Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage. Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.

  • Page 76

    Only the proper seating position ensures optimum protection by the safety belt and airbag. Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications...

  • Page 77

    For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents, Volkswagen recommends the following seating positions: Applies to all vehicle occupants: Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.

  • Page 78

    Manual controls on the driver and front passenger seats Fig. 42 Controls on the left front seat. Please first read and note the introductory information and heed the WARNINGS The controls on the front passenger seat mirror those on the driver seat. There may be manual and electrical controls on the same seat.

  • Page 79

    Electrical controls on the driver and front passenger seats Fig. 43 On the front seats: Controls to adjust the seat backward and forward, adjust seat cushion height and angle, and backrest angle (if equipped). Fig. 44 Lumbar support control (if equipped). Please first read and note the introductory information and heed the WARNINGS There may be manual and electrical controls on the same seat.

  • Page 80

    WARNING Improper use of electrical seat controls can cause serious personal injuries. The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.

  • Page 81

    Moving the seat forward If necessary, open the safety belt loop and guide the belt by hand as it retracts. Pull up lever and fold the backrest forward. Press the button to move the seat forward electrically. Moving the seat back Press the button to move the seat back to its original position.

  • Page 82

    Proper head restraint adjustment Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher. Position the back of the head as close as possible to the head restraint. Adjusting the head restraint for short people Push the head restraint down as far as it will go, even if this means the person's head is still below the top edge of the head restraint.

  • Page 83

    Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right- hand seat guide rod ⇒  f ig. 47 (2) to unlock the head restraint. Push the flat object (plastic card) in against the guide rod to depress a release button located under the cap (not visible).

  • Page 84: Center Armrest

    Please first read and note the introductory information and heed the WARNINGS Adjust the steering wheel only when the vehicle is not moving. Push down on the lever ⇒  f ig. 48 (1). Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions on the outside of the steering wheel rim and with the arms slightly bent at the elbow.

  • Page 85

    To raise the center armrest, pull the armrest and latch upward in the direction of the arrow ⇒  f ig. 49 (1). To lower the center armrest, first lift it all the way up. Then you can push the center armrest down until it latches in place.

  • Page 86: Seat Functions, Seat Heating

    Seat functions Introduction In this section you’ll find information about:   Seat heating More information: Adjusting the seating position Safety belts Airbag system Child safety and child restraints Outside mirrors WARNING Improper use of seat adjustment controls can cause severe personal injuries. Always sit properly at all times before starting to drive and while the vehicle is moving.

  • Page 87

    When the ignition is switched on, the front seats can be electrically heated by heating elements that warm the seat backrest and cushion. Do not use the seat heating if any of the following conditions apply: If the seat is not being used. If there is a child restraint installed on the front passenger seat.

  • Page 88

    If you smell an odor, immediately shut off seat heating and have it checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Never install leather upholstery on a vehicle with seat heating that originally had cloth upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth up- holstery is replaced with leather upholstery.

  • Page 89: Safety Belts

    Check the condition of all safety belts regularly. If a safety belt shows damage to webbing, bindings, retractors or buckles, have the safety belt re- placed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility ⇒  More information:...

  • Page 90

    WARNING Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when they are used properly. Properly worn safety belts are the single most effective means of reducing the risk of serious injury and death in a collision or other accident.

  • Page 91

    Volkswagen for your vehicle, model, and model year. Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 92

    When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds. A warning chime also sounds. The safety belt warning light comes on for 6 seconds when the ignition is switched on. A warning ª...

  • Page 93

    Please first read and note the introductory information and heed the WARNINGS page 94. The physical principles of a frontal collision are simple. Both the moving vehicle and the passenger possess energy ⇒  f ig. 54, which varies with vehicle speed and body weight. Engineers call this energy “kinetic energy.”...

  • Page 94

    Fig. 57 Unbelted passengers in the rear seats are thrown forward on top of the belted driver. Please first read and note the introductory information and heed the WARNINGS Many people believe that it is possible to resist the forces of an impact by holding tight or bracing themselves.

  • Page 95

    United States and Canada. Although your Volkswagen is equipped with airbags, you still have to wear the safety belts provided. Front airbags, for example, are activated only in some frontal collisions. The front airbags are not activated in all frontal collisions, in side and rear collisions, in rollovers, or in cases when the condi- tions for deployment stored in the electronic control unit are not met.

  • Page 96

    If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot where it does not come in direct contact with your body. Have the safety belt untwisted immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Lockable safety belt The retractors for the rear seat safety belts and the front passenger safety belt have a switchable locking feature for child restraints in addition to the emergency locking feature.

  • Page 97

    Fig. 60 Safety belt webbing running through the front safety belt loop. Please first read and note the introductory information and heed the WARNINGS Properly worn safety belts help to hold occupants in their seats and provide optimum protection during braking or in a collision or other accident ⇒ ...

  • Page 98

    WARNING Improperly positioned safety belts can cause serious personal injury or death in an accident. Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body. A person who is not properly restrained can be seriously injured by the safety belt itself if it slips from the stronger parts of the body into sensitive areas like the abdomen.

  • Page 99

    Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it anyway, but make sure the twisted part is not in contact with your body. Have the problem corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 100: Safety Belt Extender

    The extender adds about 8 inches (20 cm) to the safety belt. Always remove the safety belt extender when it is not needed and stow it safely. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility if you believe you may need an extender.

  • Page 101

    The airbag will not be able to provide enough protection for an occupant not wearing a safety belt. Only use the safety belt extender approved by Volkswagen for your vehicle.

  • Page 102

    Never use the safety belt extender to secure a child restraint. Never use a safety belt extender on your Volkswagen that you got from another automobile manufacturer or from an automotive parts store.

  • Page 103

    Heed all safety regulations if the vehicle or individual components of the system have to be scrapped. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are familiar with these regulations, Service and disposal of belt pretensioners. Service and disposal of belt pretensioners Please first read and note the introductory information and heed the WARNINGS The pretensioners are part of the safety belts installed at the front seats in your vehicle.

  • Page 104

    Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

  • Page 105

    Always obey local vehicle lighting laws. The driver is always responsible for the correct headlight settings. More information: Exterior views Volkswagen Information System Changing a light bulb WARNING Crashes and other accidents can happen when you cannot see the road ahead and when you cannot be seen by other motorists.

  • Page 106

    Before they burn out, HID lamps can flicker. A message will then appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.

  • Page 107

    The convenience turn signal is switched on and off in the Lights & Vision menu in the instrument cluster display, Volkswagen Information System. If your vehicle is not equipped with the Lights & Vision menu, the convenience turn signal feature can be deactivated by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 108

    High beams can only be switched on when the low beams are on. Switching lights on and off Fig. 83 Headlight switch next to the steering wheel. Please first read and note the introductory information and heed the WARNINGS Adjust the light switch to the desired position ⇒  f ig.

  • Page 109

    WARNING Daytime running lights are not bright enough to let you see ahead or be seen by others when it is dark. Always switch on the low-beam headlights at dusk or when it is dark and whenever the weather is bad or visibility is poor. Never use the daytime running lights to see where you are going.

  • Page 110

    On vehicles equipped with the Adaptive Front Lighting System, the feature is switched on and off via the Assistants menu in the instrument cluster display, Volkswagen Information System . WARNING Crashes and other accidents can happen when you cannot see the road ahead and when you cannot be seen by other motorists.

  • Page 111

    The delay period can be adjusted in 10 second intervals and the function can be switched on and off in the Lights & Vision menu, Volkswagen Information System. If the “Coming home” feature is switched on and the driver door is opened, no warning chime will sound to alert you that the lights are still on.

  • Page 112

    If dynamic headlight range adjustment does not work properly or at all, the headlights could blind and distract other drivers. This can lead to a crash and serious personal injuries. Have headlight range adjustment checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 113

    Button Function Glove and luggage compartment lights The glove and luggage compartments may have lights that come on automatically when they are opened and go off when they are closed. Background lighting When the ignition and headlights are switched on, the background lighting in the roof console lights There may also be footwell lighting.

  • Page 114: Sun Protection, Sun Visors

    Sun protection Introduction In this section you’ll find information about: Sun visors   Windshield made of heat-insulating glass WARNING Sun visors can reduce visibility. Always stow sun visors when not needed to block sun glare. Sun visors Fig. 85 In the headliner: Sun visor. Please first read and note the introductory information and heed the WARNINGS Sun visor adjustment: Flip the sun visor down toward the windshield.

  • Page 115

    Windshield made of heat-insulating glass Fig. 86 Heat-reflective windshield with communications window (blue shaded area). Please first read and note the introductory information and heed the WARNINGS Windshields made of insulating glass have a transparent metallic infrared-reflecting coating. There is an uncoated area (communications window) just above the inside rearview mirror ⇒ ...

  • Page 116: Windshield Wipers And Washer

    Windshield wipers and washer Introduction In this section you’ll find information about:   Indicator light   Windshield wiper lever   Windshield wiper functions   Windshield wiper service position   Rain sensor   Checking and refilling windshield washer fluid More information: Exterior views Climate control Working in the engine compartment...

  • Page 117: Windshield Wiper Lever

    Lights Possible cause Proper response Refill windshield washer reservoir at the next Not enough windshield washer fluid. opportunity ⇒  p age 204. When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds. NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage.

  • Page 118

    The intermittent wiping for the front windshield depends on the driving speed. The higher the speed, the faster the wipers move. If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray. Windshield wiper functions...

  • Page 119

    Headlight washer system The headlight washer system cleans the headlight glass. If the ignition and the headlights (high or low beams) are switched on, the headlights are cleaned the first time and every fifth time the front windshield washers are activated. This happens only when the low or high beams are on when the windshield wiper lever is pulled towards the steering wheel.

  • Page 120: Rain Sensor

    NOTICE To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position. Always carefully fold the windshield wiper arms down against the windshield before driving the vehicle.

  • Page 121

    Possible reasons for changes in the way the rain sensor works The rain sensor may misread what is happening in the detection zone of its sensitive rain-sensor surface ⇒  f ig. 90 (arrow) and not work for a number of reasons, which include: Worn out wiper blades: Worn out wiper blades may leave a film of water or wiping streaks;...

  • Page 122

    Check if there is still enough windshield washer fluid in the reservoir. Refill with an appropriate windshield washer fluid that is recommended by Volkswagen ⇒  Follow the directions on the container. In cold weather, always use a special windshield washer antifreeze solution that will help keep the water from freezing ⇒ ...

  • Page 123

    Remember that the inside and outside rearview mirrors will not show everything behind you. There can be blind spots. Blind spots can be significantly larger if the mirrors are not properly adjusted. More information: Exterior views Volkswagen Information System Adjusting the seating position Shifting Braking and parking...

  • Page 124: Inside Mirror

    WARNING Auto-dimming mirrors contain an electrolyte fluid which can leak if the mirror glass is broken. Electrolyte fluid can irritate the skin, eyes, and respiratory system. Repeated or prolonged exposure to electrolyte fluid can irritate the respiratory system, especially among people with asthma or other respiratory conditions. Get fresh air immediately by leaving the vehicle or, if that is not possible, open windows and doors all the way.

  • Page 125

    Please first read and note the introductory information and heed the WARNINGS Adjust the inside mirror to make sure that there is good visibility through the rear window. For example, visibility through the rear window could be impaired if there is a sunshade on the rear window or clothing on the luggage compartment cover, or if the rear window is covered with ice, snow, or dirt.

  • Page 126: Outside Mirrors

    Synchronous mirror adjustment In the Settings - Convenience menu, select Mirror adjust - Both mirrors for synchronous outside mirror adjustment, Volkswagen Information System. Turn the adjusting knob to the L position. Adjust the left outside mirror. The right (passenger) outside mirror will automatically adjust at the same time.

  • Page 127

    Set the parking brake. Switch on the ignition. Activate the function Mirror down in the Settings - Convenience menu. Turn the adjusting knob for the side mirrors to the R position. Shift the transmission into Reverse (R). Adjust the passenger outside mirror for a clear view of the curb, for example. The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock the vehicle.

  • Page 128: Driving Tips

    Driving tips Introduction In this section you’ll find information about:   Stowing luggage   Luggage compartment cover   Driving with an open luggage compartment lid   Driving a loaded vehicle   Weights and axle weights Always stow heavy objects in the luggage compartment. Always secure the objects with suitable straps.

  • Page 129

    CSC roof. Damage to the CSC roof caused by items in those areas of the luggage compartment where the CSC roof segments are stored when retracted will not be covered by any Volkswagen Limited Warranty.

  • Page 130

    Stowing luggage Fig. 96 Luggage compartment cover in the luggage compartment. Please first read and note the introductory information and heed the WARNINGS Always stow all luggage securely in the vehicle Stow luggage only in the space that remains underneath the luggage compartment cover when the cover is locked into its latches in its "down"...

  • Page 131: Luggage Compartment Cover

    Luggage compartment cover Fig. 97 Lifting up the inside luggage compartment cover. Fig. 98 Removing the inside luggage compartment cover. Please first read and note the introductory information and heed the WARNINGS When the CSC roof is closed, you can raise the luggage compartment cover or remove it entirely. This makes more space available in the luggage compartment for cargo.

  • Page 132

    Lowering the luggage compartment cover Using handle (A), pull back slightly on the luggage compartment cover to release the hooks from the tabs. Lower the cover and push it completely into its latches (magnified view), so that these engage. Removing the luggage compartment cover Lift the cover up.

  • Page 133

    WARNING Driving with an open luggage compartment lid can cause poisonous carbon monoxide in the engine exhaust to get into the passenger compartment. Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of consciousness. It can lead to accidents and severe personal injuries. Always keep the luggage compartment lid closed while driving to help keep poisonous exhaust fumes from being drawn into the vehicle.

  • Page 134

    WARNING Heavy loads can change the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can shift suddenly, causing loss of control and serious injury. Secure the load properly to keep it from shifting. Always remember when transporting heavy objects that they change the vehicle's center of gravity and also the way it handles.

  • Page 135

    WARNING Exceeding maximum permissible weight ratings can result in vehicle damage, accidents, and serious personal injury. Never let the actual weights at the front and rear axles exceed the permissible Gross Axle Weight Rating. Also, never let the total of these actual weights exceed the Gross Vehicle Weight Rating.

  • Page 136: Luggage Compartment

    Luggage compartment Introduction In this section you’ll find information about:   Luggage compartment pass-through Always stow heavy objects in the luggage compartment. Always secure objects with suitable straps. Never overload the vehicle. Remember that the vehicle load, as well as how it is distributed, can affect vehicle handling and braking ⇒ ...

  • Page 137

    WARNING Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury: Always stow all objects securely in the vehicle.

  • Page 138

    Luggage compartment pass-through Fig. 99 In the rear backrest: Opening the luggage compartment pass-through cover. Fig. 100 From the passenger compartment: Opening the pass-through panel into the luggage compartment. Please first read and note the introductory information and heed the WARNINGS There is a pass-through for transporting things like skis in the rear seat backrest.

  • Page 139

    Hook the bottom of the pass-through cover into position, then push up to close, making sure that it latches into place. The pass-through can be locked and unlocked using the vehicle key.

  • Page 140: Roof Rack

    Obey country-specific requirements about trailer towing and trailer hitches. Volkswagen does not recommend installing a trailer hitch on your vehicle. Your Volkswagen was mainly designed for carrying passengers. If you plan to tow a trailer, please remember your vehicle will be performing a job for which it was not primarily intended.

  • Page 141

    A roof rack could come loose while driving and fall off the roof of the vehicle. NOTICE Installing a roof rack or carrier of any kind will cause expensive damage to your vehicle that will not be covered by any Volkswagen Limited Warranty.

  • Page 142

    Obey country-specific requirements about trailer towing and trailer hitches. Volkswagen does not recommend installing a trailer hitch on your vehicle. Your Volkswagen was mainly designed for carrying passengers. If you plan to tow a trailer, please remember your vehicle will be performing a job for which it was not primarily intended.

  • Page 143

    WARNING Improper use of the trailer hitch can cause accidents and injuries. An improperly installed, incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle and cause serious personal injuries. Only use an undamaged, properly mounted trailer hitch. Never repair or modify the trailer hitch.

  • Page 144: Technical Requirements

    Technical requirements Please first read and note the introductory information and heed the WARNINGS Use only a weight-carrying trailer hitch designed and approved for the gross weight of the trailer you want to tow. The trailer hitch must be suitable for your vehicle and trailer and must be securely bolted to the appropriate place on the vehicle chassis.

  • Page 145

    Use only a suitable connector to provide power to the trailer. If you tow a trailer frequently, Volkswagen recommends having the vehicle serviced between the regular maintenance and inspection intervals because of the extra load it has to pull.

  • Page 146: Loading The Trailer

    United States, the vehicle-specific figures are listed in the official vehicle documents. Specifications in official vehicle documents always take precedence. To help ensure optimum handling and driving safety, Volkswagen recommends always using the maximum permissible tongue weight. If the tongue weight is too low, the vehicle and trailer will not handle as well.

  • Page 147: Driving With A Trailer

    Towing a trailer can raise the front end of the vehicle enough for the low beams to blind other road users. If your vehicle does not have headlight range adjustment, have the headlights adjusted by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Vehicles with Xenon headlights self-adjust to vehicle load and do not need manual adjustment.

  • Page 148

    Do not release the parking brake lever until the engine starts to move the vehicle forward. You can also depress and hold the brake pedal for added braking and then let up on the brake pedal when you feel that the vehicle “wants” to move forward. Drive ahead slowly.

  • Page 149

    These dimensions are important because they help determine the way that the forces that arise during towing are applied to the receiver and its attachments to the vehicle. If you buy a ball mount and ball, make sure that they meet the following specifications. Ball mount dimensions The drop height from the center of the ball to the center of the hole for the securing pin on the...

  • Page 150

    Fig. 102 Dimensions and attachment points for retrofitting a trailer hitch. Please first read and note the introductory information and heed the WARNINGS Volkswagen recommends having the trailer hitch retrofit performed by a qualified workshop because cooling system modifications or the installation of heat shields may be necessary. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility before having a trailer hitch installed on your vehicle.

  • Page 151

    Never let the actual weights at the front and rear axles exceed the Gross Axle Weight Rating (GAWR). Never let the combined front and rear weights exceed the Gross Vehicle Weight Rating (GVWR). NOTICE Exceeding the gross weight ratings can cause extensive vehicle damage that is not covered by any Volkswagen Limited Warranty.

  • Page 152: Tires And Wheels

      UTQG classification Volkswagen recommends that all work on tires and wheels be done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They are familiar with the technical requirements and recommended procedures, have the necessary special tools and spare parts, and can properly dispose of old tires.

  • Page 153

    For technical reasons it is usually not possible to use wheel rims from other vehicles. Even wheel rims from the same model may not fit properly. Check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility if necessary.

  • Page 154

    The tires and wheels are essential parts of the vehicle's design. The tires and wheels approved by Volkswagen are specially matched to the characteristics of the vehicle for good road holding and safe handling when in good condition and properly inflated.

  • Page 155

    Old tires can fail suddenly and without warning. Volkswagen recommends replacing tires that are 6 years and older. This also applies to tires that look new (including the tire on the compact spare wheel) or that seem to still be usable with tread depth that has not yet reached the legal minimum depth ⇒ ...

  • Page 156

    In most cases, you cannot use wheel bolts from a different vehicle. Even wheel rims from the same model may not fit properly. Tires and wheel rims approved by Volkswagen have been matched precisely to your vehicle model and contribute considerably to good handling and safe vehicle performance.

  • Page 157

    Volkswagen for your vehicle and model. Never use tires that are larger or wider than the dimensions of the tires approved by Volkswagen for your vehicle and model. Larger tires could scrape and rub on the vehicle body or other parts of the vehicle.

  • Page 158: Tire Inflation Pressure

    Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

  • Page 159

    Please first read and note the introductory information and heed the WARNINGS The correct tire inflation pressure for the factory-installed tires is listed on a label. The factory-installed tires may be summer, winter, or all-season tires. The label ⇒  f ig. 104 is on the driver door jamb.

  • Page 160

    System cannot properly monitor tire inflation pressures unless the TPMS is reset to the new tire pressures. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the necessary special tools and can reset the TPMS for the new tires on your vehicle.

  • Page 161: Tire Wear And Damage

    Tread depth and tread wear indicators Fig. 105 Tread pattern: Wear indicator. Please first read and note the introductory information and heed the WARNINGS Tread depth Most driving situations require as much tread depth as possible and similar tread depth for the tires on the front and rear wheels.

  • Page 162

    If a tire is damaged, do not drive any farther. Get expert assistance. If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle checked.

  • Page 163

    Compact spare wheel Fig. 106 Compact spare wheel and tire C inside the luggage compartment under the floor covering. Please first read and note the introductory information and heed the WARNINGS Removing the compact spare wheel Close the CSC roof if it is open, CSC roof. Open the luggage compartment lid.

  • Page 164

    Check the tire inflation pressure of the spare or compact spare whenever you check the tire pressure of the road wheels, at least once a month. Inflate a compact spare wheel to the cold tire pressure specified for the compact spare on the tire pressure label or on a separate label for the compact spare, if there is one.

  • Page 165: Tire Labeling

    Tire labeling Fig. 107 International tire labeling. Please first read and note the introductory information and heed the WARNINGS Knowing about tire specifications makes it easier to choose the correct replacement tires. Radial tires have specifications marked on the sidewall. Tire labeling (example) Meaning Brand, Logo...

  • Page 166

    Tire labeling (example) Meaning Labeling according to international regulations (E) including E4 ... number of the approving country. The multi-digit approval number is listed next. Tire identification number ( – In some cases the TI N manufacturing date is only on one side of the tire: The tire complies with the requirements of the United States Department of Transportation, responsible for issuing safety standards.

  • Page 167

    Load rating code The load index indicates the maximum permissible load per individual tire in pounds (kilograms). 1356 lbs (615 kg) 1388 lbs (630 kg) 1433 lbs (650 kg) 1521 lbs (690 kg) 1609 lbs (730 kg) 1653 lbs (750 kg) 1709 lbs (775 kg) 100 1763 lbs (800 kg) 101 1819 lbs (825 kg)

  • Page 168: Winter Tires

    Top speed rating and tire inflation pressure for V winter tires depend on the engine installed in your vehicle. Be sure to ask you authorized Volkswagen dealer or authorized Volkswagen Service Facility about the maximum permissible speed and the required tire inflation pressure for the winter tires that...

  • Page 169: Snow Chains

    The tire taken off the rear axle can then be used to replace the flat front tire. Be sure to install the unidirectional tires so that they will run in the proper direction. Volkswagen recommends installing the snow chains before mounting the wheel to the vehicle.

  • Page 170

    Snow chains can scratch or damage wheel rims if they have direct contact with the rims. Volkswagen recommends using coated snow chains. Glossary of tire and loading terminology Please first read and note the introductory information and heed the WARNINGS...

  • Page 171

    Cold tire inflation pressure The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.

  • Page 172

    Passenger car tire A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR) of 10,000 pounds or less. A layer of rubber-coated parallel cords. Ply separation A parting of rubber compound between adjacent plies. Pneumatic tire A mechanical device made of rubber, chemicals, fabric, and steel or other materials, that, when mounted on an automotive wheel, provides the traction and contains the gas or fluid that sustains the...

  • Page 173

    Sidewall separation The parting of the rubber compound from the cord material in the sidewall. Speed rating (letter code) A standardized letter code indicating the maximum speed at which a tire is designed to be driven for extended periods of time. The ratings range from 93 mph or 150 km/h (“P”) to 186 mph or (300 km/h) “Y”.

  • Page 174

    150 lbs (68 kg), mean that less weight can be carried as luggage or other cargo. The tire pressure label on your Volkswagen also lists the maximum combined weight of all of the occupants and luggage or other cargo that the vehicle can carry.

  • Page 175

    WARNING Overloading a vehicle can cause loss of vehicle control, a crash or other accident, serious personal injury, and even death. Carrying more weight than your vehicle was designed to carry will prevent the vehicle from handling properly and increase the risk of the loss of vehicle control. The brakes on a vehicle that has been overloaded may not be able to stop the vehicle in a safe distance.

  • Page 176

    Temperature: A, B or C For example: Treadwear 200, Traction AA, Temperature A. All passenger car tires must conform to Federal Safety Requirements in addition to these grades. Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course.

  • Page 177

    Pressure loss that is 25% or more of the benchmark value programmed into the system is signaled by the indicator light (telltale), by acoustic warnings, and by text messages in the instrument cluster display. More information: Volkswagen Information System Transporting Tires and wheels Braking and parking...

  • Page 178

    WARNING Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death. When the warning symbol appears in the instrument cluster, stop and inspect the tires. Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.

  • Page 179

    The tire valve gaskets must be replaced whenever a tire is mounted on the rim. Your authorized Volkswagen dealer or authorized Volkswagen Service Facility has a valve seal and gasket kit for this purpose. Always make sure that a valve seal and gasket kit is also used whenever a sensor is replaced.

  • Page 180

    65 seconds and then stays again, have an authorized Volkswagen on continuously. dealer or an authorized Volkswagen Service continuously Facility check the system ⇒  Possible communication problem between a sensor and the system. This...

  • Page 181

    WARNING Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury, or even death. When the warning symbol appears in the instrument cluster, stop the vehicle as soon as it is safe to do so and inspect all tires. Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and its stopping ability.

  • Page 182

    If you mount tires of a different size than the factory installed tires, an authorized Volkswagen dealer or an authorized Volkswagen Service Facility can adjust the benchmark TPMS tire pressure to match the new tires.

  • Page 183

    your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. Spare wheel or compact spare wheel The spare wheel or compact spare wheel has no tire pressure sensor. When the spare or compact spare wheel is mounted on the vehicle, the Tire Pressure Monitoring System (TPMS) indicator light will flash in the instrument cluster display.

  • Page 184: Storage Areas

    Storage areas Introduction In this section you’ll find information about:   Storage compartment in the doors   Storage compartment on the driver side   Storage compartment in the front center console   Storage compartment in the front center armrest   Glove compartment  ...

  • Page 185

    WARNING Objects in the driver footwell can prevent the pedals from moving freely. This can cause loss of vehicle control and increase the risk of serious personal injuries. Always make sure that nothing can interfere with the pedals. Always fasten floor mats securely to the floor. Never put floor mats or other floor coverings on top of already installed floor mats.

  • Page 186

    Please first read and note the introductory information and heed the WARNINGS There is a storage compartment in each vehicle door ⇒  f ig. 110 (1). Storage compartment on the driver side Fig. 111 On the driver side: Storage compartment. Please first read and note the introductory information and heed the WARNINGS To open the compartment, push the release and pull the handle in the direction of the arrow ⇒ ...

  • Page 187

    Storage compartment in the front center armrest Fig. 113 In the front center armrest: Storage compartment. Fig. 114 Inside the front center armrest storage compartment: Jacks for MDI and AUX-IN. Please first read and note the introductory information and heed the WARNINGS To open, lift up the center armrest as far as it will go in the direction of the arrow ⇒ ...

  • Page 188: Glove Compartment

    Glove compartment Fig. 115 On the passenger side: Glove compartment. Fig. 116 Inside the glove compartment. Please first read and note the introductory information and heed the WARNINGS Key to ⇒  f ig. 116: Owner's Manual in Owner's Manual slot  ...

  • Page 189

    WARNING An open glove compartment door can increase the risk of serious injury during sudden braking or driving maneuvers or in a crash. Always keep the glove compartment closed while the vehicle is moving. NOTICE In some vehicle models, design considerations have made it necessary to have openings in the glove compartment behind the Owner's Manual slot, for example.

  • Page 190

    WARNING Never store items on the area behind the rear seat backrest. Always keep the area around the Automatic Rollover Support System supports free of anything that could interfere with their deployment or fly about and injure occupants when the supports deploy. Clothes or other items on the shelf behind the rear seat backrest could also limit visibility, and cause accidents and severe personal injuries.

  • Page 191: Cup Holders

    Cup holders Introduction In this section you’ll find information about:   Cup holders in the front center console   Cup holder between the rear seats Beverage bottle holders There is a place for bottles in the open compartments in the driver and passenger doors. The bottle volume must not exceed 24 oz (0.5 liter) ⇒ ...

  • Page 192

    The cup holder inserts can be removed for cleaning. Cup holders in the front center console Fig. 120 In the front center console: Cup holders. Please first read and note the introductory information and heed the WARNINGS Place the drink in the cup holder ⇒  f ig.

  • Page 193: Power Outlets

    Power outlets Introduction In this section you’ll find information about:   12 Volt sockets in the vehicle Electrical devices can be connected to the vehicle 12 Volt sockets. The connected devices must be in good working order. More information: Parts, accessories, repairs and modifications Consumer information WARNING Improper use of electrical sockets and electrical devices may start a fire and cause severe...

  • Page 194

    12 Volt sockets in the vehicle Fig. 122 Front center console: 12 Volt socket in the storage compartment. Fig. 123 Rear center console: 12 Volt socket. Please first read and note the introductory information and heed the WARNINGS Maximum power draw Socket Maximum power draw 12 Volts...

  • Page 195

    In the rear center console ⇒  f ig. 123. NOTICE Follow the manufacturer's instructions for connected devices! Never exceed the maximum power consumption, or the entire vehicle electrical system may be damaged. 12 Volt socket: – Only use equipment that has been tested for electromagnetic compatibility and complies with applicable guidelines.

  • Page 196: Starting And Stopping The Engine

    Starting and stopping the engine Introduction In this section you’ll find information about:   Indicator lights   Vehicle key positions in the ignition switch   Starter button   Starting the engine   Stopping the engine   Electronic immobilizer ® Explanatory notes in this section regarding automatic transmissions also apply to the DSG Direct Shift Gearbox automatic transmission.

  • Page 197

    WARNING To reduce the risk of serious personal injury when starting and running the vehicle's engine: Never start the engine or let it run in a confined or enclosed area. Engine exhaust contains carbon monoxide, a poisonous, colorless, and odorless gas. Carbon monoxide can cause unconsciousness and death.

  • Page 198

    NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage. Vehicle key positions in the ignition switch Fig. 124 In the ignition switch: Vehicle key positions. Please first read and note the introductory information and heed the WARNINGS If there is no vehicle key in the ignition, the steering column is locked.

  • Page 199

    Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle battery. Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.

  • Page 200

    Switching the ignition on and off Briefly press the starter button once without operating the brake pedal ⇒  Emergency start feature If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays Key not in Range when you push the starter button, the remote control vehicle key battery is weak or dead.

  • Page 201: Starting The Engine

    Starting the engine Please first read and note the introductory information and heed the WARNINGS Please perform these steps only in the order listed. Step Vehicles without Keyless Access Vehicles with Keyless Access Depress the brake pedal and hold it down until step 4 is completed. Shift the transmission into Neutral (N) or Park (P).

  • Page 202: Stopping The Engine

    After starting a cold engine, there may be increased operating noises for a few seconds. This is normal and harmless. Stopping the engine Please first read and note the introductory information and heed the WARNINGS Please perform these steps only in the order listed. Step Vehicles without Keyless Access Vehicles with Keyless Access...

  • Page 203: Electronic Immobilizer

    On vehicles with Keyless Access, the vehicle key must be outside the vehicle, Unlocking or locking the vehicle with Keyless Access. The engine can therefore only be started with an authorized and correctly coded genuine Volkswagen vehicle key. Coded vehicle keys are available from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and locksmiths who are qualified to make these vehicle keys, Vehicle key set.

  • Page 204

    Shifting Introduction In this section you’ll find information about:   Warning and indicator lights   Pedals   Automatic transmission: Selector lever ®   Shifting with Tiptronic   Driving with automatic transmission   Automatic transmission malfunction ® Explanatory notes in this section regarding automatic transmissions also apply to the DSG Direct Shift Gearbox automatic transmission.

  • Page 205

    ® transmission overheating. If the warning does not turn off, do not continue driving. See your authorized Volkswagen dealer for assistance. Otherwise, serious transmission damage could result Brake pedal not depressed. Apply the brake pedal to select a drive gear...

  • Page 206

    NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage. Pedals Fig. 127 Pedals: 1 Accelerator pedal, 2 Brake pedal. Please first read and note the introductory information and heed the WARNINGS All pedals must always be able to move freely in and out without interference from floor mats or other things.

  • Page 207

    Automatic transmission: Selector lever Fig. 128 Side view: Automatic transmission selector lever with shift lever release button (arrow). Fig. 129 Automatic transmission selector lever with shift lever release button (arrow). Please first read and note the introductory information and heed the WARNINGS Automatic transmission vehicles have an Automatic Shift Lock (ASL).

  • Page 208

    Selector Designation Meaning ⇒  lever position Reverse The reverse gear is engaged. Shift into Reverse only when the vehicle is not moving. Neutral Transmission is in Neutral position. No power is transmitted to the wheels and no engine braking is available. Drive (standard All forward gears shift up and down automatically.

  • Page 209

    WARNING Unintended vehicle movement can cause serious personal injury. Never get out of the driver's seat while the engine is running, especially when the transmission is in a drive gear. If you must leave your vehicle while the engine is running, always set the parking brake and shift the transmission into Park (P).

  • Page 210: Driving With Automatic Transmission

    Fig. 131 Steering wheel with optional Tiptronic shift paddles. Please first read and note the introductory information and heed the WARNINGS Tiptronic lets you upshift and downshift manually with the automatic transmission. When Tiptronic mode is used, the transmission stays in the current gear and does not upshift or downshift automatically unless the transmission senses a situation where upshifting or downshifting is necessary to keep the engine from over- or under-revving.

  • Page 211

    Driving on hills The steeper the grade, the lower the gear that must be selected. Lower gears increase the braking effect of the engine. Never coast downhill in Neutral (N). Reduce speed. Switch to Tiptronic mode by moving the selector lever from Drive (D) to the right into the Tiptronic position, Shifting with Tiptronic®.

  • Page 212

    Direct Shift Gearbox automatic transmission may not be able to shift into reverse. It is then impossible to drive the vehicle backwards. In any event, have the automatic transmission checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 213

    Warning and indicator lights Please first read and note the introductory information and heed the WARNINGS Lights Possible cause Proper response Stop! Have the power steering system checked Power steering malfunction. immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 214

    Power steering assist is reduced. Otherwise, have the steering checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Vehicle battery was disconnected and Drive a short distance at about 10–12 mph has been reconnected.

  • Page 215

    To help make it more difficult to steal your vehicle, you should always make sure the steering column is locked before leaving the vehicle. Electronic steering column lock Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the ignition switched off.

  • Page 216: Braking And Parking

    If the symbol lights up in the instrument cluster display, whether alone or together with a text message, immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.

  • Page 217

    WARNING Parking improperly can cause serious personal injury. Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle. Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.

  • Page 218

    Get professional assistance immediately Stop! Brake fluid level too low. Check brake fluid level See an authorized Volkswagen dealer or an Together with ABS indicator light authorized Volkswagen Service Facility. : ABS failure. The vehicle brakes will work without ABS.

  • Page 219: Parking Brake

    If the symbol lights up in the instrument cluster display, whether alone or together with a text message, immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced. NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage.

  • Page 220

    Setting the parking brake Pull the parking brake lever up firmly. When the ignition is on, the indicator light appears in the instrument cluster display to PARK show that the parking brake is engaged, Warning and indicator lights. Releasing the parking brake Pull the lever up slightly and press the release button ⇒ ...

  • Page 221

    Brake pad wear depends mostly on operating conditions and the way the vehicle is driven. If you do a lot of city and short-distance driving and/or have a sporty driving style, you should have the brake pads checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility more often than the regular service intervals.

  • Page 222

    If you believe the vehicle is safe to drive, immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready to push longer and harder on the brake pedal to slow the vehicle down.

  • Page 223: Braking Assistance Systems

    The wear of all brake pads should be visually checked regularly. The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If necessary, the wheels can be taken off for a more thorough inspection.

  • Page 224

    slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered.

  • Page 225

    WARNING Driving fast on icy, slippery, or wet roads can lead to a loss of control and result in serious personal injury for you and your passengers. Always adjust your speed and driving style to road, traffic, weather, and visibility conditions.

  • Page 226: Brake Fluid

    Switching Anti-Slip Regulation (ASR) on and off Fig. 133 In the center console: Button for switching ASR on and off manually. Please first read and note the introductory information and heed the WARNINGS The Electronic Stability Control (ESC) only works when the engine is running. This system includes ABS, EDL and ASR.

  • Page 227

    Brake fluid specifications Volkswagen has developed a special brake fluid that is optimized for the brake system in your Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality standard VW Standard 501 14 for optimum performance of the brake system. Check the information on the container for the brake fluid you want to use to make sure it meets the requirements for your vehicle.

  • Page 228

    WARNING Brake fluid is poisonous. To reduce the risk of poisoning, never use food, beverage or other non-original containers to store brake fluid. Someone might be misled by the original label on the container, or by the shape of the container, and drink the brake fluid. This could occur even if you relabel the container as “brake fluid.”...

  • Page 229

    Saving fuel and helping the environment Introduction In this section you’ll find information about:   Efficient driving style   Fuel-efficient driving Fuel consumption, environmental impact, and wear and tear on engine, brakes and tires depend mainly on the following 3 factors: Your personal driving style.

  • Page 230

    Calm and smooth driving Consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle consumes. When driving on the highway or freeway, a constant, moderate speed is more efficient and economical than constantly accelerating and braking. Usually you can reach your destination just as quickly by driving at a moderate, but steady speed.

  • Page 231

    Always ensure the right engine oil level is maintained and keep to the scheduled service intervals (engine oil changes). Make sure the engine oil that you purchase expressly complies with Volkswagen oil quality standards and is the oil approved by Volkswagen for your vehicle.

  • Page 232

    Avoid unnecessary weight The lighter the vehicle, the more economical and eco-friendly it will be. For example, an extra 220 lbs (100 kg) of weight increases fuel consumption by up to 1 pint per 60 miles (0.3 l/100 km). Remove all unnecessary items and unnecessary dead weight from the vehicle. Remove unnecessary aftermarket components The more aerodynamic the vehicle, the less fuel it will consume.

  • Page 233

    Starting assistance systems Introduction In this section you’ll find information about:   Hill Hold More information: Volkswagen Information System Tires and wheels Braking and parking Vehicle battery Parts, accessories, repairs and modifications Jump-starting WARNING The intelligent technology of the dynamic starting assistance features cannot overcome the laws of physics.

  • Page 234

    accelerator. For Hill Hold to work, the engine must be running and the vehicle must be in Drive (D), Sport Drive (S), or Reverse (R) and you must use the foot brake to hold the vehicle before starting to move. Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the vehicle from moving.

  • Page 235

    Cruise Control System (CCS) Introduction In this section you’ll find information about:   Indicator lights   Indicator lights   Cruise control operation The Cruise Control System (CCS) helps maintain an individually stored constant speed when driving above about 15 mph (20 km/h). The CCS slows down the vehicle only by reducing the flow of fuel to the engine, not by braking ⇒ ...

  • Page 236

    Status ⇒  f ig. 137 Cruise control temporarily deactivated. Stored speed in small numbers. System malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Cruise control activated. No speed stored in memory. Cruise control is active. Stored speed in large numbers.

  • Page 237: Cruise Control Operation

    Cruise control operation Fig. 139 On the left side of the steering column: Cruise control buttons and switches. Please first read and note the introductory information and heed the WARNINGS In order to: Result: You must: ⇒  f ig. 139 Switch on cruise control.

  • Page 238

    Automatic deactivation Cruise control speed regulation is automatically deactivated or temporarily interrupted: If the system detects an error that could affect the function of the cruise control. If the vehicle has accelerated and goes faster than the stored speed for a longer time. If the brake pedal is depressed.

  • Page 239

    Rear Assist Introduction In this section you’ll find information about:   Operation   Parking Depending on vehicle equipment, the vehicle may be equipped with the Rear Assist rearview camera. There is a camera in the luggage compartment lid to assist the driver while backing up or maneuvering.

  • Page 240

    WARNING Rear Assist technology cannot overcome the laws of physics and the limits of the system. Careless or unintentional use of Rear Assist may result in accidents and severe injuries. Always adjust your speed and driving style to road, traffic, weather, and visibility conditions.

  • Page 241

    – If the driver is not familiar with the system. – If the position or angle of the camera has changed, such as after a rear-end collision. Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 242

    Never remove snow or ice on the camera lens with warm or hot water. This can damage the camera lens. Volkswagen recommends practicing parking with Rear Assist in a safe place with little or no traffic or in a parking lot under good visibility and weather conditions in order to familiarize yourself with the system, the orientation lines and the way they work.

  • Page 243

    Parking Fig. 142 On the screen: Static orientation lines for the parking space behind the vehicle. Please first read and note the introductory information and heed the WARNINGS Orientation lines overview The yellow area displayed stops about 2 yards (meters) behind the vehicle on the road. ⇒ ...

  • Page 244

    Park Distance Control (PDC) Introduction In this section you’ll find information about:   Park Distance Control (PDC) with rear lid assist Depending on vehicle equipment, the vehicle may be equipped with the Park Distance Control system (PDC). The Park Distance Control system can help the driver when backing up and parking. PDC uses ultrasonic sensors in the bumper to measure the distance between the vehicle and objects.

  • Page 245

    Volkswagen recommends practicing with the Park Distance Control system in a location or parking space with no traffic in order to become familiar with the system and how it works.

  • Page 246

    For vehicles with automatic transmissions, there is no beeping when the transmission is in Park (P). The volume of the audible signals can be adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Rear lid assist only works when the vehicle is not moving.

  • Page 247

    Rear lid assist can be deactivated by an authorized Volkswagen dealership or authorized Volkswagen Service Facility. If this is done, Park Distance Control still works and will give an acoustic warning if the CSC roof is opened or closed while the vehicle is in Reverse. The signal sounds as...

  • Page 248: Heating And Air Conditioning

    More information: Exterior views Passenger compartment Volkswagen Information System Seat functions Windshield wipers and washer Starting and stopping the engine Exterior care and cleaning...

  • Page 249

    NOTICE If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Air conditioner repair requires specialized knowledge and special tools. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 250

    Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle battery has been replaced may change or delete system settings (including time, date, personal convenience settings, and programming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient charge.

  • Page 251

    More information: Climatronic ⇒  Button/Knob f ig. 145. Manual and automatic air recirculation Buttons for seat heating Press the button to switch the air conditioner on or off. Press the button for maximum air conditioner cooling. The air recirculation and cooling system are switched on automatically and the air distribution is automatically set to position Applies the temperature settings for the driver side to the passenger side: If the...

  • Page 252: Air Vents

    Changing the temperature unit on the factory-installed Radio or Radio & Navigation system display The inside and outside temperatures can be displayed in either Fahrenheit (F) or Celsius (C). Select Units in the instrument cluster display in the Settings main menu, Volkswagen Information System. You can also press and hold the...

  • Page 253: Air Recirculation

    Air vents To help ensure sufficient heating, cooling and ventilation in the passenger compartment, never close the air vents completely ⇒  f ig. 146 (1). To open and close the air vents, turn the respective thumbwheel (magnified view) in the desired direction.

  • Page 254

    The cooling system is switched off, the outside air temperature is cooler than about +59 °F (+15 °C), and the windshield wiper is switched on. Switching automatic air recirculation on and off Switching on: Press the button repeatedly until the right indicator light under the button comes on. Switching off: Press the button repeatedly until no indicator light under the button is on.

  • Page 255

    Refueling Introduction In this section you’ll find information about:   Indicator lights and fuel gauge   Refueling   Fuel capacities   Refueling checklist The fuel filler flap is located on the rear right side of the vehicle. More information: Exterior views Fuel Working in the engine compartment WARNING...

  • Page 256

    Volkswagen Limited Warranty. If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any circumstances.

  • Page 257

    If, however, the malfunction indicator light also comes on, drive to your nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the fuel system and the engine checked. WARNING Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and serious personal injuries.

  • Page 258

    NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage. Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the engine to misfire. This allows unburned fuel to get into the exhaust system and damage the catalytic converter.

  • Page 259

    The fuel filler flap is on the right rear side of the vehicle. Open the fuel filler flap. Unscrew the fuel cap counterclockwise and remove. Use the slot on the filler flap hinge to hold the cap while refueling ⇒  f ig.

  • Page 260

    Avoid high rpm and rapid acceleration. If these symptoms should appear right after refueling, switch off the engine. In both cases contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the engine checked.

  • Page 261

    Blend must contain no more than 15% MTBE. Seasonally adjusted gasoline Many fuels are blended especially for winter or summer conditions. When seasons change, Volkswagen suggests that you buy fuel at busy stations where the seasonal adjustment is more likely to be made earlier. WARNING Starting fluids can explode and cause a run-away vehicle condition.

  • Page 262: Gasoline Additives

    Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well as instructions on how to use them are available from your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Do not add any other gasoline additives.

  • Page 263

    If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline with the required octane rating as soon as possible.

  • Page 264: Working In The Engine Compartment

    ⇒  If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Serious personal injury may result from improperly performed work.

  • Page 265

    If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.

  • Page 266

    WARNING High voltage systems in the engine compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death! Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode! To reduce the risk of electrical shock and personal injury while the engine is running or being started: –...

  • Page 267: Preparing To Work In The Engine Compartment

    Fluid leaks and spills are harmful to the environment. Regularly check the ground underneath your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating fluids properly.

  • Page 268

    Stop the engine and remove the key from the ignition switch ⇒  p age 278, Starting and stopping the ¥ engine. Let the engine cool down sufficiently. ¥ Keep children and others away from the vehicle. ¥ Make sure the vehicle cannot move unexpectedly. ¥...

  • Page 269

    Opening the engine hood Before you open the hood, make sure that the windshield wiper arms are resting on the windshield ⇒  Open the driver door and pull the inside hood release lever in the direction of the arrow ⇒  f ig.

  • Page 270: Engine Oil

    Engine oil Introduction In this section you’ll find information about:   Warning and indicator lights   Engine oil specifications   Engine oil capacities   Checking the engine oil level and adding oil   Engine oil consumption   Changing engine oil More information: Warranty and Maintenance ⇒ ...

  • Page 271: Engine Oil Specifications

    Your engine was factory-filled with a high-quality, “synthetic” all-season engine oil that meets strict Volkswagen oil quality standards and has a viscosity grade of SAE 5W-40. or SAE 5W-30. You can use this oil for normal driving in all temperatures.

  • Page 272

    VW 503 00 VW 504 00 At the time this Manual was printed, the engine oils available in the U.S. that meet these Volkswagen standards are “synthetic” oils. This does not mean, however, that any “synthetic” engine oil will meet Volkswagen standards.

  • Page 273

    153 and the colored handle on the dipstick. If you are not sure where the cap and the dipstick are located, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. 5. Remove the dipstick from the guide tube and wipe the dipstick off using a clean cloth.

  • Page 274

    153. 10. Only add engine oil that Volkswagen has approved for that engine. Add the oil gradually in small quantities (no more than 1 pint / 0.5 liter). 11. To help prevent overfilling, you must wait about 1 minute each time you add oil so that the oil can flow into the oil pan up to the marking on the dipstick.

  • Page 275: Engine Oil Consumption, Changing Engine Oil

    Volkswagen recommends that you to check the engine oil level at regular intervals, preferably every time you fill the fuel tank, and always before a long trip. Your vehicle may consume engine oil depending on several variables.

  • Page 276

    Volkswagen recommends that you have your oil and oil filter changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility ⇒  . They have the required expertise and special tools and will dispose of the old oil properly.

  • Page 277: Engine Coolant

    ⇒  If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 278

    Warning zone temperature too high. driving a short distance, do not drive any farther. Contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. If the coolant level is correct, the overheating may be caused by a radiator fan fault. Check the fuses and replace as...

  • Page 279

    Please first read and note the introductory information and heed the WARNINGS The engine cooling system is filled at the factory with a mixture of specially conditioned water and at least 40 percent of Volkswagen engine coolant additive G 13 (TL-VW 774 J). This engine coolant additive is pink.

  • Page 280

    G 12 plus-plus (TL-VW 774 G) for optimum corrosion protection ⇒  Do not mix G 13 with G 12 plus or G 11. Mixing these coolant additives together significantly reduces corrosion protection ⇒  and can lead to engine damage that is not covered by any Volkswagen Limited Warranty. WARNING Too little antifreeze protection in the engine cooling system can cause engine failure and severe injuries.

  • Page 281

    Checking engine coolant level and topping off Fig. 155 Coolant expansion tank in the engine compartment. Fig. 156 Coolant expansion tank cap in the engine compartment. Please first read and note the introductory information and heed the WARNINGS If the coolant level drops too low, the engine coolant level/temperature warning light lights up. Preparations Park the vehicle on level ground.

  • Page 282

    Carefully unscrew the cap ⇒  Add only new engine coolant according to Volkswagen specifications ( Engine coolant specifications) ⇒  The engine coolant level must be inside the marks on the side of the reservoir . Do not fill above the top edge of the filling range! ⇒ ...

  • Page 283

    Have the engine cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the engine may be damaged! When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs.

  • Page 284: Vehicle Battery

    ⇒  If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Serious personal injury may result from improperly performed work.

  • Page 285

    WARNING Working on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, explosions, or electrical shocks. Always read and heed the following WARNINGS and safety precautions before working on the batteries or the electrical system. Before working on the electrical system, always switch off the ignition and all electrical consumers and disconnect the negative (-) cable from the standard 12 Volt battery.

  • Page 286

    Please first read and note the introductory information and heed the WARNINGS Lights Possible cause Proper response See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Have the electrical system checked. Alternator malfunction. Switch off unnecessary electrical loads. The vehicle battery will not be charged by the alternator as you drive.

  • Page 287

    Color Action Light yellow or Battery electrolyte level is too low. The vehicle battery colorless may need to be replaced. Have it checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Black Battery electrolyte level is satisfactory.

  • Page 288

    After the battery is connected and the ignition is switched on, different indicator lights may come on. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.

  • Page 289

    ⇒  p age 42, Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.

  • Page 290

    Never use a vehicle battery that does not meet the specifications for the vehicle battery for your vehicle. Using the wrong battery can damage the electrical system or electronic components and cause electrical malfunctions. Never connect power generating equipment, such as a solar panel or battery charger, to the 12 Volt socket in order to charge the vehicle battery.

  • Page 291

    Regular and expert care helps to preserve the value of your vehicle. Such expert care may also be one of the requirements of your New Vehicle Limited Warranty if corrosion repair or repainting is necessary. Vehicle care products are available from your authorized Volkswagen dealer or authorized Volkswagen Service Facility. More information:...

  • Page 292: Washing The Vehicle

    However, the effect on the paint depends to a large extent on the type of car wash. Volkswagen recommends using brushless car wash facilities. To remove wax residue from the windows and avoid jerky windshield wiper movement, heed the following tips, Cleaning windows and outside mirrors.

  • Page 293

    Wash the CSC roof only in an automatic car wash or by hand. Never wash the CSC roof with a power washer. If the CSC roof is very dirty, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 294

    Never clean headlights with a dry cloth or sponge. Always use a wet cloth or sponge. For best results use soapy water. When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The water could freeze on the locks and seals and make it difficult to open the vehicle! In cold weather, dry the rubber gaskets (rubber seals) and the surfaces they touch with a cloth to make sure they do not freeze shut.

  • Page 295

    WARNING After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances. Always dry the brakes and clean off any ice coatings with a few careful applications of the brake.

  • Page 296

    Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility. Removing snow Remove snow from all windows and outside mirrors with an appropriate brush. Removing ice The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth.

  • Page 297

    ⇒  Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility. Lifting and tilting windshield wiper arms Move the wiper arms to the service position before lifting them away from the windshield ⇒  p age 198, Windshield wipers and washer.

  • Page 298

    Even if a wax solution is used regularly at the car wash, Volkswagen recommends applying a coat of hard wax at least twice a year to protect the paint.

  • Page 299

    Cleaning alloy wheels Every 2 weeks: Wash road salt and brake dust off alloy wheels, and clean the wheels with an acid- free detergent. Every 3 months: Volkswagen recommends applying a hard wax compound to the wheels. If road salt and brake dust are not removed regularly, they can corrode the metal.

  • Page 300

    If necessary, also remove dust and dirt from the painted sealing surfaces. Dry the roof seals thoroughly Volkswagen recommends the sparing application of suitable care products ⇒  p age 383 to the rubber seals ⇒  Care of the rubber seals around the power windows Use a soft, lint-free cloth and lots of water to remove dust and dirt from the window seals, shown in yellow (B).

  • Page 301

    Please first read and note the introductory information and heed the WARNINGS The engine compartment of a vehicle is a dangerous area, Working in the engine compartment. If necessary, the engine compartment should be cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Incorrect cleaning procedures could remove corrosion protection and damage electrical components, among other things.

  • Page 302

    Before working in the engine compartment, be sure to familiarize yourself with the necessary procedures and generally accepted safety precautions, Working in the engine compartment. Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. NOTICE Spraying or pouring water (for example, with a power washer) into the plenum chamber can cause severe damage to the vehicle.

  • Page 303

    (especially on light-colored seat upholstery). This is caused by a lack of colorfastness in the clothing fabric, not by any fault in the seat upholstery fabric. To help prevent damage to the seat upholstery, always make sure your clothing is colorfast. Volkswagen recommends having a qualified specialist remove any discolorations from the seat upholstery.

  • Page 304

    Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry. To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience. Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities. Caring for upholstery...

  • Page 305

    Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available dry-foam cleaner. If the upholstery and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning options.

  • Page 306

    If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries. Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

  • Page 307

    Wipe the leather with a soft cloth. Cleaning Volkswagen recommends using a slightly moistened cotton or wool cloth for general cleaning. It is important not to let water soak through the leather or penetrate into seams. Before cleaning leather surfaces, read and heed the information ⇒  p age 388, Cleaning upholstery on heated seats and power seats or seats with airbag components.

  • Page 308

    Type of stain Cleaning Special stains, such as – Dab dry with an absorbent cloth. ballpoint pen, marker, nail – Clean with a special stain remover designed for leather. polish, latex paint, or shoe polish. NOTICE Stains that have been left in place too long will penetrate the surface of the leather and cannot be removed.

  • Page 309

    Clean plastic components (inside and outside of the vehicle) and the instrument panel only with a solvent-free care and cleaning product that is specifically designed for plastics and approved by Volkswagen ⇒  Clean wood trim with a mild soap solution.

  • Page 310

    Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Replacement after a crash may be necessary even if a safety belt shows no visible...

  • Page 311

    Parts, accessories, repairs, and modifications Introduction In this section you’ll find information about:   Break-in period   Parts and accessories   Operating fluids and equipment   Repairs and technical modifications   Repairs and other things that can affect Advanced Airbag performance  ...

  • Page 312

    . These parts and accessories have been evaluated by Volkswagen for their suitability, reliability and safety. Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic equipment, repair information, and trained personnel to properly replace any airbag in your vehicle and assure system effectiveness in a crash.

  • Page 313: Parts And Accessories

    Volkswagen Service Facility before purchasing accessories, spare parts or other equipment. Always do so if you want to install additional accessories or replace parts. Your authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about legal requirements and factory-recommended accessories, spare parts, and other equipment.

  • Page 314

    Repairs and modifications of front bumpers, doors, front seats, headliners and the chassis can affect proper airbag performance and should be performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. These vehicle areas can contain important parts of the airbag system.

  • Page 315

    Changing the vehicle's suspension system can change the way that the airbag system works in a crash. For example, using tire-rim combinations not approved by Volkswagen, lowering the vehicle, changing the stiffness of the suspension, including the springs, suspension struts, shock absorbers etc.

  • Page 316

    The airbag system can be activated only once. After an airbag has inflated, it must be replaced. Use only original equipment airbags approved by Volkswagen. Have them installed by a trained technician who has the necessary tools and diagnostic equipment to properly replace any airbag in your vehicle and assure system effectiveness in a crash.

  • Page 317

    Because of the large number and variety of mobile telephones on the market and the frequency with which new models are introduced, Volkswagen does not offer cradles for mobile telephones. Please check with the manufacturer of the mobile telephone that you plan to use.

  • Page 318

    WARNING Using a mobile phone or CB radio inside the vehicle without a properly installed and separate outside antenna can be dangerous to your health and that of your passengers because the electromagnetic radiation energy that mobile phones and CB radios emit may be above established limits.

  • Page 319: Consumer Information

    In this section you’ll find information about:   Operating your vehicle outside of the United States and Canada   Radio antenna and reception   Volkswagen service information More information: Exterior views Technical data Starting assistance systems Parts, accessories, repairs and modifications Warranty and Maintenance ⇒ ...

  • Page 320

    Europe, and may not work in other countries outside of North America. NOTICE Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts. Volkswagen is not responsible if the vehicle does not meet the respective legal requirements in other countries and continents.

  • Page 321

    Declaration of Compliance, Telecommunications and Electronic Systems Radio Frequency Devices and Radiocommunication Equipment User Manual Notice. Radio-based equipment Mobile Phone Package Electronic immobilizer ® HomeLink Universal Transmitter Remote control vehicle key Tire Pressure Monitoring System Keyless Access locking and starting system Park Distance Control (PDC) system These devices comply with: FCC Part 15.19...

  • Page 322: Reporting Safety Defects

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Volkswagen of America, Inc. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800- 424-9153);...

  • Page 323: Engine Control And Emission Control System

    Indicator lights Please first read and note the introductory information and heed the WARNINGS Lights Possible cause Proper response Have engine checked immediately by an Engine control malfunction (Electronic authorized Volkswagen dealer or authorized Power Control). Volkswagen Service Facility.

  • Page 324: Catalytic Converter

    If you experience misfires, loss of power or the engine is not running smoothly while driving, reduce speed immediately and have the vehicle checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Otherwise, gasoline could reach the exhaust system and get into the...

  • Page 325

    If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.

  • Page 326

    Possible causes, among Description Possible remedy others Fuel consumption higher – Short hauls. – Avoid short distance driving. than indicated. – “Jumpy” accelerator pedal. – Drive defensively. – Accelerate smoothly. Electrical loads switched on. Switch off unnecessary loads. Engine control malfunction. Have the malfunction corrected Tire pressure too low.

  • Page 327

    Lift points for the vehicle Fig. 161 Front lift point for workshop hoist or floor jack. Fig. 162 Rear lift point for workshop hoist or floor jack. The vehicle may only be raised at the lift points shown in illustrations ⇒  and ⇒ ...

  • Page 328

    WARNING Improperly lifting your vehicle with a workshop hoist or a floor jack can cause the vehicle to fall off and cause serious personal injury. Always read and heed the operating instructions from the floor jack manufacturer and legal regulations if necessary before using the floor jack to lift the vehicle. Never let anyone stay in the vehicle when it is being lifted or when it is off the ground.

  • Page 329: In An Emergency

    In an emergency Introduction In this section you’ll find information about:   Protecting yourself and the vehicle More information: Braking and parking Emergency closing and opening Vehicle tool kit Changing a wheel WARNING A vehicle breakdown in traffic is dangerous and creates a great risk for you, your passengers, and others.

  • Page 330

    Protecting yourself and the vehicle Fig. 163 In the center of the instrument panel: Button for the emergency flashers. Please first read and note the introductory information and heed the WARNINGS Obey all legal requirements regarding protecting a broken-down vehicle. For example, turning on the emergency flashers and wearing a safety vest are mandatory in many countries.

  • Page 331

    If the emergency flashers are not working, a different method – as permitted by law – must be used to alert other motorists and cyclists to the breakdown. WARNING Disregarding the safety-related checklist may lead to accidents and serious personal injuries. Always review and follow the checklist.

  • Page 332

    Emergency closing and opening Introduction In this section you’ll find information about:   Manually unlocking and locking the driver door   Manually locking the passenger door   Opening the luggage compartment lid from inside the luggage compartment   Emergency release for the fuel filler flap  ...

  • Page 333

    WARNING Careless opening and closing of the doors, the CSC roof, the luggage compartment lid, and the power sunroof is dangerous and can cause serious personal injury. Open or close the doors, the CSC roof, the luggage compartment lid, and the power sunroof only when no one is in the way.

  • Page 334

    Manually unlocking and locking the driver door Fig. 164 Door handle on driver door: Concealed lock cylinder. Please first read and note the introductory information and heed the WARNINGS When locking the vehicle manually, all doors are locked. Keep the key turned in the locking position to close the windows and the power sunroof (convenience closing).

  • Page 335

    Reinsert the rubber seal and completely close the door. Make sure that the door is locked. Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. The passenger door can be unlocked and opened separately from the inside the vehicle by...

  • Page 336

    Opening the luggage compartment lid from inside the luggage compartment Fig. 167 A: In the seat backrest: Opening the pass-through cover. B: In the luggage compartment: Release ring for luggage compartment lid. Fig. 168 Inside the luggage compartment: Release lever for luggage compartment lid. Please first read and note the introductory information and heed the WARNINGS If necessary, use the vehicle key to unlock the pass-through cover in the rear seat backrest.

  • Page 337

    Emergency release for the fuel filler flap Fig. 169 Right side of luggage compartment: Remove cover. Fig. 170 Right side of luggage compartment: Emergency release of fuel filler flap. Please first read and note the introductory information and heed the WARNINGS Open the luggage compartment lid, Luggage compartment lid.

  • Page 338

    Emergency closing of the power sunroof Fig. 171 In the center console: Switch for the power sunroof. Please first read and note the introductory information and heed the WARNINGS Before using the emergency closing function make sure the technical requirements for the normal sunroof closing process are met, Power sunroof .

  • Page 339

    Open the driver and passenger door and leave the doors open. Press your thumb on the top part of the Volkswagen emblem on the luggage compartment lid, and flip lower part of the emblem outward. This unlocks the rear lid. But do not lift the luggage compartment lid.

  • Page 340

    OR: Insert the key in the lock of the driver's door, turn in the closing direction, and hold until all windows are closed. Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Cancel conditions for emergency closing Emergency closing the CSC roof is canceled if any of the following situations occurs: The lever in the center console or the switch in the driver door is released.

  • Page 341

    Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Do not attempt to push the deployed rollover supports back down unless this is absolutely necessary. When the CSC roof is down, the deployed rollover supports push against the CSC roof and are under considerable tension.

  • Page 342

    Fig. 176 Releasing the selector lever lock. Please first read and note the introductory information and heed the WARNINGS If the power supply fails (due to a dead vehicle battery, for example) and the vehicle has to be pushed or towed, the emergency release must be used to move the selector lever to Neutral (N). The emergency release is located under the selector gate cover on the right side when viewed in the driving direction.

  • Page 343: Vehicle Tool Kit

    Vehicle tool kit Introduction In this section you’ll find information about:   Storage   Contents When securing the vehicle after a breakdown, always obey all applicable legal requirements. More information: CSC roof Trailer towing Working in the engine compartment In an emergency Changing a wheel WARNING Loose tools and other items in the vehicle tool kit and a loose compact spare wheel may be...

  • Page 344

    Storage Fig. 177 Luggage compartment with luggage compartment cover 1 and floor covering 2 folded up. Fig. 178 Tool box 1 and restraining strap 2 on the floor of the luggage compartment 1. Please first read and note the introductory information and heed the WARNINGS The vehicle tool kit and compact spare wheel are in the luggage compartment in one of several places, such as under the luggage compartment floor covering.

  • Page 345

    Completely retract the jack after use. Otherwise it will not fit in its compartment and cannot be stowed safely. Contents Fig. 179 Contents of the vehicle tool kit. Please first read and note the introductory information and heed the WARNINGS The contents of the vehicle tool kit depend on the vehicle configuration.

  • Page 346

    Wheel trim Introduction In this section you’ll find information about:   Hubcaps   Wheel bolt caps   Wheel covers More information: Exterior care and cleaning Vehicle tool kit Changing a wheel WARNING Unsuitable wheel covers and improper installation of wheel covers can cause accidents and severe injuries.

  • Page 347

    Hubcaps Fig. 180 Pulling the hubcap off. Fig. 181 Twisting the hubcap off. Please first read and note the introductory information and heed the WARNINGS Depending on the vehicle model, the hubcaps can either be pulled off ⇒  f ig. 180 or removed by twisting ⇒ ...

  • Page 348: Wheel Covers

    Wheel bolt caps Fig. 182 Pulling cover caps off wheel bolts. Please first read and note the introductory information and heed the WARNINGS Take the wire clip out of the vehicle tool kit ⇒  p age 425, Vehicle tool kit. Insert the wire clip through the opening of the cover cap ⇒ ...

  • Page 349

    Installing the wheel cover Make sure that the valve cutout is aligned with the tire valve, and press the wheel cover onto the wheel rim. Make sure that the wheel cover is latched onto the rim along the entire circumference.

  • Page 350

    Changing a wheel Introduction In this section you’ll find information about:   Preparations for changing a wheel   Wheel bolts   Lifting the vehicle with the vehicle jack   Changing a wheel   After changing a wheel Change a wheel by yourself only if the vehicle is parked in a safe location, you are familiar with safety procedures and the technical steps, and you have proper tools available.

  • Page 351

    Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models. To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.

  • Page 352: Wheel Bolts

    7. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly. 8. If the luggage compartment is loaded: Remove the luggage. 9. Take the compact spare wheel and the vehicle tool kit out of the luggage compartment. 10.

  • Page 353

    Wheel bolt tightening torque Correctly tightened bolts for steel and alloy wheel rims should have a torque of 88 ft-lbs. (120 Nm). After changing a wheel, have the wheel bolt tightening torque checked right away with an accurate torque wrench. Before you check the tightening torque, replace corroded and difficult-to-turn wheel bolts and clean the threads in the wheel hub.

  • Page 354

    Fig. 186 Jack in position at the left rear lift point. Please first read and note the introductory information and heed the WARNINGS The jack must be positioned at one of the 4 lift points marked on the vehicle body (2 on each side as shown in ⇒ ...

  • Page 355

    Improper use of your vehicle jack can cause the vehicle to fall off the jack leading to serious personal injury. To help reduce the risk of serious personal injury: Use only jacks approved by Volkswagen for the vehicle. Other jacks might slip, even those approved for other Volkswagen models, but not for your vehicle.

  • Page 356

    Removing the wheel Review the checklist Preparations for changing a wheel. Loosen the wheel bolts, Wheel bolts. Lift the vehicle, Lifting the vehicle with the vehicle jack. Completely unscrew and remove the previously loosened wheel bolts using the hexagonal socket in the screwdriver handle ⇒ ...

  • Page 357

    Have the wheel bolt tightening torque immediately checked with a torque wrench Wheel bolt tightening torque. Have the damaged wheel replaced as soon as possible. If factory-installed wheels and/or tires are replaced, make sure that the tires are equipped with sensors that are compatible with the factory-installed Tire Pressure Monitoring System and with the wheels, Tire Pressure Monitoring System (TPMS)., New and replacement tires.The Tire Pressure Monitoring System must be recalibrated after each tire change Tire Pressure Monitoring System...

  • Page 358

    Detailed information regarding fuse box layout is available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities. In general, one fuse can protect several loads. One load can also be protected by several fuses.

  • Page 359

    Fuses in the vehicle Fig. 188 On the driver side in the instrument panel: Fuse box cover with plastic tweezers 1 on the inside of the cover. Fig. 189 In the engine compartment: Fuse box cover. Please first read and note the introductory information and heed the WARNINGS Replace a blown fuse only with a fuse of the same amperage (same color and same imprint) and same overall size.

  • Page 360

    The vehicle contains other fuses in addition to those mentioned in this section. Have these fuses replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Replacing blown fuses Fig. 190 Illustration of a blown fuse.

  • Page 361

    Fig. 191 Removing or inserting a fuse using the plastic tweezers 1. Please first read and note the introductory information and heed the WARNINGS Preparations Switch off the headlights, the ignition, and all electrical consumers. Open the appropriate fuse box, Fuses in the vehicle. Identifying blown fuses A blown fuse can be recognized by the burned metal strip ⇒ ...

  • Page 362: Replacing Light Bulbs

    Changing a light bulb requires a certain amount of skill. If you are uncertain about how to proceed, Volkswagen recommends having the light bulb changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Special training and knowledge are generally required when other vehicle parts must be disassembled to replace a bulb, or when HID –...

  • Page 363

    If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.

  • Page 364

    13. Always have the headlights adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility after a headlight bulb has been replaced.

  • Page 365

    It is not necessary to dismantle the headlight assembly to replace a light bulb. The following instructions only apply to vehicles with halogen headlight bulbs. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance with HID headlight replacement.

  • Page 366

    You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance. Replacing light bulbs in the front bumper...

  • Page 367

    Please first read and note the introductory information and heed the WARNINGS LEDs in the taillights in the luggage compartment lid Changing LEDs is not possible without dismantling vehicle components. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

  • Page 368

    Please first read and note the introductory information and heed the WARNINGS The following instructions only apply to vehicles with halogen bulbs. You cannot replace the LEDs in LED license plate lights. Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

  • Page 369

    Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations. You cannot replace the LEDs in LED license plate lights. Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

  • Page 370

    Jump-starting Introduction In this section you’ll find information about:   Using jumper cables If your engine does not start because the vehicle battery is dead, your vehicle's battery can be connected to the battery of another vehicle to start your engine (jump-starting). Check the battery acid level indicator on the vehicle battery before jump-starting ⇒ ...

  • Page 371

    WARNING Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion: All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks.

  • Page 372

    Using jumper cables Fig. 197 Diagram for attaching the jumper cables: Dead battery 1 and booster battery 2. Please first read and note the introductory information and heed the WARNINGS The dead battery must be properly connected to the vehicle's electrical system. Make certain that the vehicles are not touching each other.

  • Page 373

    Before removing the jumper cables Switch off the headlights (if they are on). In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected. Removing jumper cables With the engine running, remove the jumper cables in reverse order to the way they were connected.

  • Page 374

    If the vehicle loses power while it is being towed, stop towing the vehicle immediately and contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

  • Page 375

    WARNING Towing a vehicle changes the way it handles and brakes. To help reduce the risk of an accident and serious personal injury, note the following: The driver of the vehicle that is being towed: – Since the brake booster also does not work when the engine is stopped, you will need to press harder on the brake pedal to slow down or stop.

  • Page 376

    WARNING It is not safe for children or other persons to ride in a vehicle that is being towed. Never let children or anyone else remain in the vehicle while it is being towed. NOTICE The drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This can damage the automatic transmission.

  • Page 377

    Towing other vehicles Obey all legal requirements Read and heed all towing information in the owner's manual for the other vehicle. A vehicle can be towed only if the electronic steering column lock is released. In case of a power loss or malfunctions of the electrical system, the engine may have to be jump-started in order to release the electronic steering column lock.

  • Page 378

    Push on the cover at the bottom marking ⇒  f ig. 198 (arrow) so that it pops out. Remove the cover and let it hang from the bumper. Screw the towing eye counterclockwise into the threaded hole as far as it will go (arrow) ⇒ ...

  • Page 379

    Always keep the towing eye in the vehicle and stow it securely. Read and follow the notes about towing, Tips on towing. Installing the rear towing eye Take the towing eye, the lug wrench, and the screwdriver out of the vehicle tool kit in the luggage compartment, Vehicle tool kit.

  • Page 380

    Abbreviations Abbreviation Meaning 6S auto 6-speed automatic transmission Anti-lock Brake System Adaptive Front Lighting System Anti-Knock Index ANSI American National Standards Institute Anti-Slip Regulation Anti-Theft Alarm system Brake Assist System Cubic centimeter – metric unit of measure for engine displacement Cruise Control System Cubic inch displacement –...

  • Page 381

    Newton meter – a unit of measure for engine torque Park Distance Control Research Octane Number – measurement of anti-knock resistance of gasoline Engine revolutions per minute (engine speed) Society of Automotive Engineers ® Turbocharged gasoline engine with direct fuel injection Extension of the Electronic Differential Lock system...

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Eos 2014

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