Contacting Technical Support - DAVIS Vantage Pro2 Sensor Suite User Manual

Integrated suite
Hide thumbs Also See for Vantage Pro2 Sensor Suite:
Table of Contents

Advertisement

remove it and test using only the anemometer cable. Contact Technical Support
and ask for a wind test cable if the problem has not been resolved.
Note:
If the anemometer is not sending data, the wind display indicates 0 speed and "--" for
direction.
"The wind direction is stuck on north, or displays dashes."
It is likely that there is a short somewhere between the wind vane and the display.
Check the cables for visible nicks and cuts. Look for corrosion in the "WIND"
jack on the sensor interface and on splices in the cable (if any). If possible,
remove any extensions and try it with the anemometer cable only. If none of these
steps get the wind direction working, contact Technical Support and ask for a
wind test cable.
"The wind cups don't spin or don't spin as fast as they should."
The anemometer may be located where wind is blocked by something, or there
may be friction interfering with the cups' rotation. Remove the wind cups (loosen
the set screw) and clear out any insects or debris. Turn the shaft the cups rotate on.
If it feels gritty or stiff, contact Davis Technical Support.
Note:
Do not lubricate the shaft or bearings in any way. When replacing the cups, make sure
they are not rubbing against any part of the anemometer head.

Contacting Technical Support

For questions about the sensor suite or Vantage Pro2 system, please contact Davis
Technical Support. We'll be glad to help.
Note:
Please do not return items to the factory for repair before calling to get a Return
Materials Authorization number.
Online
E-Mail
Telephone
42
www.davisinstruments.com
Find copies of user manuals, product specifications,
application notes, software updates, and more.
support@davisinstruments.com
(510) 732-7814
Monday - Friday, 7:00 A.M.- 5:30 P.M., Pacific Time

Advertisement

Table of Contents
loading

This manual is also suitable for:

Vantage pro2 plus sensor suiteVantage pro2 groweather sensor suite

Table of Contents