Trouble Shooting - Santak Castle On-Line Series User Manual

If the UPS system does not operate correctly, check the operating status on
the LCD display. And please attempt to solve the problem using the table
below.
Event Warning
Name Icon
UPS fail to
--
start
UPS No
Light
constantly
output

6. Trouble shooting

Fault Possible cause
Code
-- Press ON/OFF button
Less 0.5s.
0A/0b UPS do not connect to
battery or battery low
voltage.
22 Overload
23 Overheating
10 Output short
- 31 -
Remedy
Press ON/OFF
button more than
1s.
Connect UPS to
battery and turn
on battery switch.
If battery low
voltage, charge
battery via
external charger.
Check the loads
and remove
some non-critical
loads.
Check whether
some loads are
failed.
1)Check if the air
intake and air
outtake is
blocked;
2) The ambient
temperature is
too high
Remove all the
loads. Turn off
the UPS. Check
whether the
output of UPS
and loads is short
circuit. Make sure
the short circuit is
removed, and the
UPS has no
internal faults
before turning on
again.