Tysso TP-7715 Service Manual
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Tysso TP-7715 Service Manual

Fanless true-flat touch screen pos system
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TP-7715
Fanless True-Flat Touch Screen POS System
Service Manual

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Summary of Contents for Tysso TP-7715

  • Page 1 TP-7715 Fanless True-Flat Touch Screen POS System Service Manual...

  • Page 2: Table Of Contents

    Contents Before Using the Product Revision History Read This First Safety Information Information on Copyrights System Disassembly Before You Start Remove all the Peripherals (MSR, i-Button Module, or Customer Display) from the POS Unit Disconnect the Devices from the I/O Ports Remove the 1 HDD/SSD Drive from the POS Unit (Quick Detach) Detach the Panel Unit from the Base Unit...
  • Page 3 Remove the 2 HDD/SSD Drive 1. Remove the 2 HDD/SSD Drive from the Base (Quick Detach) 2. Remove the SATA Extended Cable of the 2 HDD/SSD Application Programs BIOS Setting and CMOS Clear Touch Utility Setting Specifications Motherboard Layout Exploded View Parts Description Copyright ©...

  • Page 4: Before Using The Product

    Before Using the Product Revision History Date Version Update Summary Remark Approved By 2019/9/6 V1.0 Initial Release Joyce Huang Robert Kuo 2019/9/10 V1.1 Modify Information Joyce Huang Robert Kuo Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 5: Read This First

    The basic drivers and utilities that come with your system are subject to change. • TYSSO assumes no responsibility for damages resulting from a use of the product that is not approved by TYSSO, or failure to follow the precautions and instructions provided in this Service Manual.
  • Page 6 • Do not modify or extend the power cable. Cable damage may cause an electrical shock or fire. • Do not use a damaged power cord or plug, or a loose outlet. These may cause a fire, short circuit, or electrical shock. •...

  • Page 7: Information On Copyrights

    All product names used in this manual are the properties of their respective owners and are acknowledged. About This Manual The service manual provides service information for the TP-7715. This manual is designed to help train service personnel to locate and fix failing parts on the machine. Copyright © 2019 Fametech Inc. All Rights Reserved.
  • Page 8 This manual consists of the following sections: Before Using the Product System Disassembly Application Programs Specifications FCC Statement This device has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment.
  • Page 9 Vermont Mercury Management Rules LCD display lamps contain mercury. Dispose of them properly. CE Mark The above equipment was tested for compliance with the requirements set forth in the EUROPEAN COUNCIL Directive 2014/30/EU and the technical standards mentioned above. The results of testing in this report apply only to the product/system, which was tested. Other similar equipment will not necessarily produce the same results due to production tolerance.
  • Page 10 To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this device from other types of waste and recycle it responsibly to promote the sustainable reuse of material resources. Business users should contact their supplier and check the terms and conditions of the purchase contract regarding its disposal.

  • Page 11: System Disassembly

    Prepare additional cushioned material (For example: a soft, clean blanket). • Terminate the application running in the TP-7715, and shut down the operation system. • Turn-off the power of TP-7715 and optional peripherals (For example: thermal receipt printer, secondary LCD display) •...

  • Page 12: Remove All The Peripherals (Msr, I-Button Module, Or Customer Display)

    Remove all the Peripherals (MSR, i-Button Module, or Customer Display) from the POS Unit Please refer to the User Manual for the instructions of installation and disconnection procedures. POS Unit with MSR and i-Button POS Unit with Customer Display (VFD) POS Unit without Optional Peripherals Note: Always store the detached MSR Module (or i-Button) and screws in a secure location for...

  • Page 13: Disconnect The Devices From The I/O Ports

    Disconnect the Devices from the I/O Ports There are some of the optional peripherals or devices installed on the POS system. Please detach the peripherals/devices and store them in a secure location. Note: Please turn off the whole POS system and devices before unplugging the cables from I/O ports.

  • Page 14: Remove The 1 St Hdd/Ssd Drive From The Pos Unit (Quick Detach)

    Remove the 1 HDD/SSD Drive from the POS Unit (Quick Detach) ①. Remove the Protective Cover (orange mark). ②. Loosen the securing screw of the HDD Drive Slot. ③. Pull out the HDD/SSD Drive Module. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 15 TIP: Replace the HDD/SSD Drive To replace the HDD/SDD Drive: Remove the securing screws of HDD/SSD Module. Replace a new HDD or SSD drive and re-install to the HDD Bracket. When Disassembling: Please disassemble the HDD/SSD drive and HDD Bracket correctly. Incorrect installation of HDD module may cause the system not functioning.

  • Page 16: Detach The Panel Unit From The Base Unit

    Detach the Panel Unit from the Base Unit ①. Remove the power cord (red dotted line), rear cover (blue dotted line), and top cover (orange mark) of the base unit. ②. Loosen two hex socket head cap screws and detach the panel unit from the stand. Copyright ©...

  • Page 17: Remove The Power Adapter From The Base Unit

    Remove the Power Adapter from the Base Unit The base unit may need maintenance during a certain operation time. For parts replacement, please purchase the service parts from manufacturer or authorized distributer only. ①. Remove the base cover. ②. Loosen two securing screws (red dotted lines) of the metal bracket. ③.

  • Page 18: Disassemble The Pos Unit (With Motherboard Set)

    Disassemble the POS Unit (with Motherboard Set) 1. Remove the Back Cover of the POS Unit ①. Loosen two securing screws from the holder arm. Note: The holder arm can be replaced by VESA Mount bracket. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 19 ②. Push upward to release two slide locks (left and right) on the back of the POS unit. Slide Lock ③. Lift the panel unit form the back cover. ④. Pull up the panel unit from the back cover. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 20: Remove The Ram Module

    2. Remove the RAM Module ①. Release the latches on the two sides of the RAM module slot. ②. Pull and remove the module out of the slot with care. To Replace or Re-Install the RAM Module: Install the RAM Module to the RAM Module slot. Press the module until the two latches tighten RAM Module and firmly installed.

  • Page 21: Remove The Cpu

    3. Remove the CPU ①. Depress the CPU socket retainer lever and slightly pull the lever outward (away from the CPU) to free the lever from its retaining clip. ②. When you have released the lever from the retaining clip, lift the lever to its fully open position.

  • Page 22: Disconnect The Hdd/Ssd Drive Bracket And Cable From The Modular Motherboard

    4. Disconnect the HDD/SSD Drive Bracket and Cable from the Modular Motherboard ①. Use a screw driver to loosen the securing screw on the HDD bracket. ②. Pull out the HDD. ③. Loosen three securing screws to remove the HDD fixed bracket. Copyright ©...
  • Page 23 ④. Remove the HDD Connector (green marks) from the metal HDD slot. ⑤. Disconnect the SATA cable and power cable from the motherboard. power cable SATA cable Note:  Store the RAM Module in a secure location for further use. ...

  • Page 24: Disconnect The Wi-Fi Module

    5. Disconnect the Wi-Fi Module ①. Use a tweezer to remove two antenna PCBs (red marks) on both sides and disconnect two cables (yellow dotted lines) from Wi-Fi card. ②. Use a tweezer to remove the spacer support. ③. Remove the Wi-Fi Module. Copyright ©...

  • Page 25: Disconnect The Dual Usb Cable

    6. Disconnect the Dual USB Cable ①. Loosen two securing screws of the I/O Bracket. ②. Disconnect the USB Cable from the motherboard. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 26: Disconnect The Lpt Cable

    7. Disconnect the LPT Cable ①. Disconnect two hexagonal copper columns from the I/O bracket. ②. Disconnect the LPT cable from the motherboard. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 27: Disconnect All The Cables From The Motherboard

    8. Disconnect all the Cables from the Motherboard ①. Cables on the left side of the motherboard, from top to bottom respectively are: power switch cable, two side USB cables, and LED indicator cable. power switch connector Side USB connector LED indicator connector ②.

  • Page 28: Remove The Touch Controller Board And Cable

    9. Remove the Touch Controller Board and Cable Remove the Projected Capacitive Controller and Cable ①. Tear off the sticker ②. Open the flip-lock connector and remove the Touch FFC. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 29 ③. Loosen four securing screws ④. Disconnect the touch controller cable from the motherboard. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 30 Remove the Resistive Controller and Cable ①. Unplug the Touch FFC. ②. Disconnect the touch controller cable from the motherboard. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 31 ③. Loosen two securing screws of the touch controller board. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 32: Remove The Motherboard

    10. Remove the Motherboard ①. Loosen four hex standoff screws on the I/O bracket. ②. Unplug the speaker cable (yellow dotted line) from the motherboard. ③. Loosen four securing screws on the motherboard and remove the board. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 33: Disconnect The Backlight And Lvds Cable

    11. Disconnect the Backlight and LVDS Cable ①. Tear off the acetate tape. ②. Unplug the Backlight cable (left) and LVDS cable (right). LVDS cable Backlight cable Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 34: Remove The Speaker

    12. Remove the Speaker ①. Loosen two securing screws of the speaker and remove it. 13. Remove the LED Cable and the Power Switch Tips: Use a needle nose pier to press the two sides of the power switch; and push to remove from the metal bracket.

  • Page 35: Remove The Metal Bracket Of Bottom I/O Port

    14. Remove the Metal Bracket of Bottom I/O Port ①. Use a screw driver to loosen three securing screws of the metal bracket from the Panel Unit. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 36: Remove The Lcd Bracket

    15. Remove the LCD Bracket ①. Loosen fourteen securing screws and remove the latches. ②. Loosen four securing screws Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 37 ③. Detach the Bezel and LCD panel. ④. Loosen two securing screws on both left and right sides of the LCD chassis. ⑤. Detach the LCD Panel and LCD chassis. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 38: Nd Hdd/Ssd Drive From The Base (Quick Detach)

    Remove the 2 HDD/SSD Drive 1. Remove the 2 HDD/SSD Drive from the Base (Quick Detach) ①. Remove the base cover ②. Pull out the 2 HDD/SSD Drive ③. Loosen four screws on the 2 HDD/SSD Drive Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 39: Remove The Sata Extended Cable Of The

    2. Remove the SATA Extended Cable of the 2 HDD/SSD ①. Lay the POS unit upside down then unplug the SATA cable and power cord. ②. Remove the rear cover and top cover of the base unit. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 40 ③. Loosen two hex socket head cap screws then detach the panel unit from the stand. ④. Remove the base cover. ⑤. Loosen two securing screws (red dotted lines) from the metal bracket. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 41 ⑥. Remove the adapter. ⑦. Loosen two securing screws to remove the SATA extended cable Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 42 ⑧. Unplug the power cable and SATA cable form the motherboard. 2nd HDD/SSD power cable SATA cable 1st HDD/SSD power cable SATA cable ⑨. Loosen two securing screws on the 2 HDD/SSD extended board and remove the board. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 43: Application Programs

    Application Programs BIOS Setting and CMOS Clear BIOS common functions BIOS version: TP66BM12 (date: 02/06/2018) ①. POS status when the power is reinserted [Tab bar] Advanced →Power Management →Restore AC Power Loss ˙Last State ˙Always On ˙Always Off (default) ②. COM1~2 power supply setting [Tab bar] Advanced →Super IO Configuration →[*Active*] Serial Port 1~2 →Mode ˙RI# (default) ˙5V...
  • Page 44 COM5 default at +5V, COM6 fix at +12V. ③. Boot sequence [Tab bar] Boot →Boot Option Priorities ˙Boot Option #1 ˙Boot Option #2 ④. Restore BIOS item to factory default setting [Tab bar] Save & Exit →Restore Defaults Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 45 CMOS clear (reply the BIOS initial preset) lithium battery plug 1-2 close: normal 2-3 close: clear CMOS Step1. Remove the AC power line. Step2. Set the jumper to pin 2-3 close. Step3. Wait for five seconds. Step4. Set the jumper to pin 1-2 close. Step5.

  • Page 46: Touch Utility Setting

    Touch Utility Setting Projected capacitive touch Please refer to the following file to install the utility. "TP-2515_TP-8515_TP-7715_Touch Driver Installation_TYSSO_20180820.pdf" ①. Double click the icon to access the utility. ②. The menu will show the controller name " ILI25100CN150O01". The controller is automatically detected Copyright ©...
  • Page 47 ③. The function setting will take effect when the program is opened; the default is "OFF" → If you don't open this program is still working. ④. Sound setting. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 48 ⑤. Adjustable when the edge of the screen lacks sensitivity. ⑥. Mapping area setting. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 49 2. Resistive touch Please refer the following file to install the utility. "TP-2515_TP-8515_TP-7715_Touch Driver Installation_TYSSO_20180820.pdf" ①. Double click the icon to access the utility. ②. The menu will show the controller name “HID TOUCH0”. Resistive touch panel requires calibration to maintain linearity. The controller is automatically detected Copyright ©...
  • Page 50 ③. Perform 9 point calibration. ④. Mouse setting. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.
  • Page 51 ⑤. Sound setting. Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 52: Specifications

    Specifications Motherboard Layout Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 53: Exploded View

    Exploded View Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used herein are the property of their respective owners.

  • Page 54: Parts Description

    Resistive touch panel Touch panel + front bezel RES. TP PN: BP-TOUCH-104-0029-07 finished product, Front 3M double adhesive tape + 1. P-CAP (a) bezel PN: SEMI-TP-7715-TP-P-KIT-x mylar Adhesive 2. RES (b) A-PAP-TP-7715-BEZEL-SET PN: SEMI-TP-7715-TP-R-KIT-x Front bezel Bezel PN: JP-TP-7715-F-BEZEL-x 15” TFT-LCD module...
  • Page 55 PN: NS-POS-1000B-HIT-4028-82280-X1 Power switch with cable Power switch PN: CP-CBL-POP-950-PSW 2nd HDD/SSD transfer PCBA + fixed bracket (optional) 2nd HDD/SSD board (12) PN: KP-TP-7715-SSD-BD-BRKT (optional) PN: BP-PCBA-TH-100S-V0 Under latch (3PCS used) Under latch PN: KP-TP-7715-FRONT-D-SNAP-BRKT IO bracket with dual IO bracket with dual USB (standard)
  • Page 56 Heat pipe module bracket (5PCS used) Heat pipe bracket PN: KP-TP-7715-HEATPIPE-BRKT Under snap Under snap PN: KP-TP-7715-REAR-D-SNAP-BRKT Rear left cover Left cover PN: JP-TP-7715-R-LEFT-COVER-x Aluminum die casting rear cover Rear cover PN: KP-TP-7715-REAR-COVER-x Rear top cover Top cover PN: JP-TP-7715-R-TOP-COVER-x(-TYS)
  • Page 57 2nd 2.5” HDD bay (optional) (41) 2nd HDD bay PN: KP-TP-7715-HDD-BAY 2nd 2.5” HDD / SSD (42) 2nd HDD / SSD PN:BP-HDD-500GB-5400(7200), BP-SSD-64GB(128GB)(256GB) Copyright © 2019 Fametech Inc. All Rights Reserved. All other brands, product names, company names, trade names, trademarks and service marks used...

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