TANDBERG 1500 MXP User Manual
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TANDBERG 1500 MXP User Manual

TANDBERG 1500 MXP User Manual

Videoconferencing system
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User Manual
Software version F1
D13642.01
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Summary of Contents for TANDBERG 1500 MXP

  • Page 1 User Manual Software version F1 D13642.01 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Table Of Contents

    User Manual... 1 Trademarks and Copyright ... 1 Environmental Issues... 2 Operator Safety Summary ... 3 1 Introduction ... 5 1.1 At a Glance ... 6 1.2 Menu Structure ... 8 2 Installation... 10 2.1 Unpacking ... 11 Connecting Cables... 12 2.3 Monitor Configuration...
  • Page 3 3.12.7 Disconnect Participant... 50 3.12.8 Terminate Meeting ... 50 3.12.9 More about MultiSite (embedded MCU)... 51 3.13 Control Panel ... 52 3.13.1 User Guide ... 52 3.13.2 Streaming ... 53 3.13.3 Far End Control ... 54 3.13.4 Camera Preset ... 55 3.13.5 Camera Tracking...
  • Page 4 TANDBERG 1500 MXP 4.6.2 MCU Status Line ... 84 4.6.3 Floor to Full Screen ... 84 4.6.4 Web Snapshots ... 84 4.6.5 MultiSite Picture Mode ... 85 4.6.6 Picture Control... 86 4.6.7 Video Name... 86 4.7 Security ... 87 4.7.1 Encryption ... 87 4.7.2 Encryption Mode ...

  • Page 5: User Manual

    The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however...

  • Page 6: Environmental Issues

    Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

  • Page 7: Operator Safety Summary

    Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 8 TANDBERG 1500 MXP  Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time.  ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

  • Page 9: Introduction

    1 Introduction The TANDBERG 1500 MXP system offers superior audio and video quality in a fully featured unit. MXP stands for Media Experience and indicates the new TANDBERG platform. Main Features:  Supports videoconferencing via both IP and ISDN networks.

  • Page 10: At A Glance

    TANDBERG 1500 MXP 1.1 At a Glance Camera The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.
  • Page 11 1 Introduction The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change batteries from the backside of the remote control. The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this can cause problems.

  • Page 12: Menu Structure

    TANDBERG 1500 MXP 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. Enter Administrator Settings from Main Menu - Control Panel. Making changes to the Administrator Settings will change the behavior of the system.
  • Page 13 1 Introduction...

  • Page 14: Installation

    2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 15: Unpacking

    2 Installation 2.1 Unpacking When unpacking the TANDBERG 1500 MXP, you will find the following items:...

  • Page 16: Connecting Cables

    TANDBERG 1500 MXP Connecting Cables Connect the cables according to the figure below:...

  • Page 17: Monitor Configuration

    2.3 Monitor Configuration Before you start using the system, make sure that your monitor uses your desired language. Also, make sure that surround sound is OFF. How to change the monitor language: 1. Press the menu key on the monitor to bring up the monitor menu. The menu key is the 6.th key from the left.

  • Page 18: System Configuration

    5. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout 4.1 General Settings...
  • Page 19 6. Software Options To activate MultiSite and/or Presenter and bandwidth, you must enter a new option key in the Software Options menu (see paperwork accompanying your system). For more information on these options, contact your TANDBERG representative. 7. Save changes Remember to save any changes you make in a menu by selecting the Save button on the Menu line and pressing OK.

  • Page 20: General Use

    3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote will also wake up the system.

  • Page 21: The Welcome Screen

    3.1 The Welcome Screen When the system is switched on, you will see the welcome screen. The welcome screen presents the Main Menu and displays your Main Camera image in the background (Main Camera is system default). Your dial in numbers and system name are displayed in the upper right corner.

  • Page 22: Using The Remote Control

    TANDBERG 1500 MXP 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.

  • Page 23: Navigation

    13. Store and recall your video contacts via the system Phone Book for easy placement of calls. (See chapter 3.9 Phone 14. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode.

  • Page 24: Layout

    TANDBERG 1500 MXP 3.2.3 Layout The Layout button has two behaviors depending on the Picture Layout setting in Administrator Settings (see chapter 4.1.8 Screen Picture outside Picture. 3.2.3.1 Picture in Picture With Picture in Picture (PIP), Layout makes it possible to see an extra picture in a smaller view.

  • Page 25: Mic Off

    3 General Use Note that if both TV monitor format and VGA format (in Administrator Settings\General\Screen Settings) is set to Normal, the system will skip the 1+3 layout, which is not beneficial for 4:3 monitors. Example of POP Example of Side by Side 3.2.4 Mic Off To mute your microphone during a call, press Mic off.

  • Page 26: Volume + And

    TANDBERG 1500 MXP 3.2.5 Volume + and - Press the Volume key to adjust the volume level. An on-screen indicator will show the current level. 3.2.6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu. When you are in a call, the number keys are used for Camera Presets.

  • Page 27: Touch Tones

    3 General Use Press the 1-key three times to get a "1". Press the 2-key four times to get a "2". Press the 3-key four times to get a "3". 3.2.7 Touch Tones Sometimes you need to dial extension numbers with the number keys when you are in a call. Pressing numbers will result in a camera preset.

  • Page 28: On Screen Indicators

    TANDBERG 1500 MXP 3.3 On Screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on.

  • Page 29: Using The Menu

    3.4 Using the Menu Main menu. The menu is the Interface you will use to control the system. The main menu contains: Make a Call, Standby, Phone Book, Presentation, MultiSite Services and Control Panel. When you are in a call, Add another Call and End Call will be available via the green and red buttons.

  • Page 30: Make A Call

    You can enter a number manually in the input field or select the book icon to select a contact from the phone book. The TANDBERG system can make both video calls and telephone calls. For video calls, choose Place Video Call in the call menu. For telephone calls, choose Place Telephone Call.

  • Page 31: Place Telephone Call

    3.5.2 Place Telephone Call The TANDBERG system has great audio- as well as video performance. Use the system both as a videophone and a telephone! How to place a telephone call: 1. Press the green key on the remote or choose Make a Call from the Main Menu to open the Call menu.

  • Page 32: Call Settings

    TANDBERG 1500 MXP 2. Choose Add Video Call or Add Telephone Call from the menu line. An extra number field appears. Press the Add button until you have the desired number of participants (press Cancel inside an empty input field to delete the field).
  • Page 33 Call Type Call Type can be set to Video Call (default) or Telephone Call. Using Video, the system will try to connect as a video call. Some network configurations will cause the fallback to a telephone call to fail. In these cases, you should set the call type to telephone and the call will be placed as a telephone type only.
  • Page 34 TANDBERG 1500 MXP Type of calls* Auto: 384 kbps on ISDN/768 kbps on LAN Max: 512 kbps on ISDN-BRI 2Mbps (1920 kbps, IP only) 1472 kbps = 23B, IP only 1152 kbps = 18B, IP only 768 kbps = 12B, IP only...

  • Page 35: Answer An Incoming Call

    3.6 Answer an incoming Call You can receive calls anytime, even when the system is in standby mode. But remember to switch the system on using the On/Off switch located at the rear of the system as described in chapter 3 General Use. How to answer an incoming call: 1.

  • Page 36: End Call

    TANDBERG 1500 MXP 3.7 End Call The remote control works much like a mobile/cellular phone. Press End Call from the main menu or the red key on the remote control. In the End Call dialog box, press End Call again.

  • Page 37: Standby

    3.8 Standby The system will automatically go to Standby mode when it is not in use. You can also choose Standby from the main menu (outside a call) to put the system to standby. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. The monitors should always remain powered on and the stand-by mode of the system should be used if the system is to be left idle.

  • Page 38: Do Not Disturb

    TANDBERG 1500 MXP 3.8.3 Do Not Disturb Do Not Disturb means that the system will not accept any incoming calls. The caller will hear a busy tone when calling this unit. An indicator will indicate when Do Not Disturb is active.

  • Page 39: Phone Book

    3.9 Phone Book The local Phone Book stores up to 200 contacts including the last numbers dialed. Using the Phone Book is time saving and makes sure you do not inadvertently call the wrong number. The contacts are sorted alphabetically. Navigate the phone book with arrow keys or letter keys, searching on the first letter (like on a mobile/cellular phone).

  • Page 40: Global Phone Book

    TANDBERG 1500 MXP 3.9.1 Global Phone Book If your system is connected to an external management system like the TANDBERG Management Suite (TMS), it is possible to use a central contact list from the management system. These contacts can not be changed locally by the system, only from the management system.

  • Page 41: New

    3 General Use 3.9.2 New Select the New button to make a new contact. You can store up to 200 contacts in your local phone book. To make a new contact, you must specify a Name and Number. Use the number and letter keys on the remote control (in the Name field you will automatically write letters, in the number field you will automatically write numbers).

  • Page 42: Multisite

    TANDBERG 1500 MXP 3.9.3 MultiSite (optional feature) It is possible to pre-define MultiSite meetings using the phone book. You can have up to 4 video participants (including yourself) and 3 telephone participants in a meeting. All sites will then be connected automatically instead of having to add sites one by one. You can store up to 50 MultiSites in the phone book.

  • Page 43: Edit

    3 General Use 3.9.4 Edit To edit a contact, highlight the contact and press arrow left. Press arrow key down to select the Edit button. In the edit window you can edit Name, Call Type, Number, Network, Bandwidth and Restrict (56k). Press OK to save. When you edit a contact that is part of a MultiSite entry, the contact will be updated in the MultiSite entry automatically.

  • Page 44: Move Camera

    TANDBERG 1500 MXP 3.10 Move Camera Manual Camera Control TANDBERG 1500 MXP has manual camera control. You can zoom the camera using the handle on top of the camera. Pan and tilt the camera to the desired position.

  • Page 45: Presentation

    3.11 Presentation The Presentation Functionality in the system enables you to show PC, Document Camera, VCR, AUX and VNC in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

  • Page 46: Presentation Menu

    TANDBERG 1500 MXP 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC and VNC. All these sources can be used as Main Video or Presentation (Duo Video). Press the Main Video button to change Main Video, press the Presentation button to choose Presentation Video.

  • Page 47: Pc Presenter (Dvi/Xga Input)

    How to stop a Presentation (Duo Video): 1. Choose Stop Presentation from the Presentation menu. 2. Press OK to stop the presentation. 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button.

  • Page 48: Pc Soft Presenter And Vnc

    TANDBERG 1500 MXP 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.

  • Page 49: Duo Videotf/H.239

    3 General Use 3.11.5 Duo VideoTF/H.239 (Optional feature) With Duo Video you have the opportunity to show two different live video streams simultaneously, main video and Duo Video. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Duo Video starts automatically if both local and remote system supports Duo Video.

  • Page 50: Take New Snapshot

    TANDBERG 1500 MXP 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Duo Video. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

  • Page 51: Multisite Services

    A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. In TANDBERG's embedded MCU, MultiSite, you can have a maximum of 4video- and 3 telephone-participants including yourself (the host). The participants are tiled up on the screen and are on display simultaneously in a Split Screen.

  • Page 52: Request Floor And Release Floor

    TANDBERG 1500 MXP  Chair Control If you take Chair control, you get the following services:  Release Chair  Assign Floor To Participant/Release Floor From Participant  Disconnect Participant  Terminate Meeting Using an external MCU that does not support Chair Control With an external MCU that does not support H.243, you have the following services:...

  • Page 53: Multisite Layout

    3.12.2 MultiSite Layout (Only supported by TANDBERG MultiSite) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speaking Participants. 5+1 Split displays the speaking participant in a big picture and the other participants in small pictures.

  • Page 54: Terminal Names

    Cancel to go back. 3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears when you have Chair and disappears when chair is released.

  • Page 55: More About Multisite (Embedded Mcu)

    3.12.9 More about MultiSite (embedded MCU) (Optional Feature) Calling in to a MultiSite Any system can be part of a MultiSite conference by calling in to a MultiSite. The dial-in numbers to the MultiSite depends of the network that is used. To dial in to the MultiSite on IP: ...

  • Page 56: Control Panel

    TANDBERG 1500 MXP 3.13 Control Panel The Control Panel contains the features:  User Guide  Streaming  Far End Control  Camera Preset  Camera Tracking  Text Chat  System Information  Administrator Settings  Restart 3.13.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing.

  • Page 57: Streaming

    3.13.2 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 7 for descriptions of the possible snapshot files.

  • Page 58: Far End Control

    TANDBERG 1500 MXP  Remote: Only the far end video will be streamed. Local and far end audio is always streamed.  On: Streaming can be started from external user interfaces Allow Remote Start like the Web-browser or Telnet session.

  • Page 59: Camera Preset

    Snapshot on the remote control to take a snapshot of the current far end video (current is default snapshot source). 3.13.4 Camera Preset (not for TANDBERG 1500 MXP) In the Display menu you find Display Presets and Save Preset Display Presets displays camera presets 0-9 in a menu. The disabled buttons represent camera presets that are not saved yet.

  • Page 60: Text Chat

    TANDBERG 1500 MXP Example: You have placed Microphone 1 on the table. Where should you position the camera for Preset 7? The camera position stored at Preset 7 must be related to Microphone 1. Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc.

  • Page 61: Administrator Settings

     Network In system information you also find:  Call Status  Channel Status  View Administrator Settings For more information, see chapter 3.13.8 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system.

  • Page 62: Administrator Settings

    4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see chapter 4.2.9 Administrator Administrator Settings contain:...

  • Page 63: General Settings

    4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see chapter General Settings contain:  Language  System Name  Autoanswer  Max Call Length ...

  • Page 64: System Name

    4.1.3 Dual Monitor (not for TANDBERG 1500 MXP and 2000 MXP) TANDBERG systems can be used with both one or two monitors. If you use two monitors, make sure that Dual Monitor is set to On. Selfview, snapshots and Duo Video will be displayed on the second monitor.

  • Page 65: Max Call Length

    4.1.5 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off. 4.1.6 Global Phone Book Settings Global Global Phone Book is available in the menu.

  • Page 66: Screen Settings

    TANDBERG 1500 MXP Incoming MCU Calls When you are in a call, the system will provide visual and audible indications of an incoming call and ask you to accept/reject the call. The system will not accept incoming calls when you are in a call.
  • Page 67 finally hide it. Picture Pressing the Layout button on the remote will result in a smaller view outside placed outside the big picture. Press Layout once more to get emulated Picture dual monitor view. Press Layout again to go back to normal full screen (POP) view.
  • Page 68 TANDBERG 1500 MXP VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide Screen VGA display.
  • Page 69 800x600 75Hz VGA output format is forced to XGA format (1024x768) 60Hz 1024x768 60Hz PC Picture Format PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide. Use this setting to determine if you want your PC presentations to be shown stretched in full screen, or with correct aspect ratio using part of the widescreen display Normal VGA output will have 4:3 aspect ratio on wide screen monitor.

  • Page 70: Software Options

    TANDBERG 1500 MXP 4.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.

  • Page 71: Menu Settings

    4.2 Menu Settings Menu Settings contain the settings:  Menu Timeout In Call  Welcome Menu  Welcome Picture  Logo  Display Welcome Text  Welcome Text  Administrator Password 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call.

  • Page 72: Welcome Menu

    TANDBERG 1500 MXP 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. The Welcome Menu is shown when the system wakes up from standby mode. The Welcome Menu is not shown when the system wakes up from standby mode.

  • Page 73: Menu On Tv

    4.2.5 Menu on TV (not for TANDBERG 1500 MXP and 2000 MXP) The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, 'Menu on TV' should be Off if 'Menu on PC' is On and vice versa.

  • Page 74: Welcome Text

    TANDBERG 1500 MXP 4.2.8 Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text. 4.2.9 Administrator Password It is recommended to put an Administrator Password on the system.

  • Page 75: Presentation Settings

    4.3 Presentation Settings Presentation Settings contain:  Presentation Start  H.239  Call Video Source  Presentation Source  Snapshot Source  Auto-Display Snapshot  PIP Appearance  PIP Placing  VNC Settings 4.3.1 Presentation Start If your system has Duo Video capabilities, you can show two video streams at the same time (see also chapter 3.11.5 Duo Video).

  • Page 76: H.239

    Duo Video. In this way you can choose manually if you want to use Duo Video or not. 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Duo Video. Enabled: Enables H.239 Disabled: Disables H.239...

  • Page 77: Snapshot Source

    4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance.

  • Page 78: Pip Placing

    TANDBERG 1500 MXP 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. PIP is placed in the Top Right corner. Right Bottom PIP is placed in the Bottom Right corner.

  • Page 79: Call Quality

    4.4 Call Quality Call Quality contains the settings:  Video Algorithm  Audio Algorithm  AAC-LD 128kbps  Natural Video  Video Quality  Default Call Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system.

  • Page 80: Audio Algorithm

    TANDBERG 1500 MXP 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “low quality” audio, or if you have interoperability issues calling other systems.

  • Page 81: Aac-Ld 128Kbps (Stereo Audio)

    4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend to enable stereo audio on high call rates only.

  • Page 82: Default Call Settings

    TANDBERG 1500 MXP 4.4.6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call. See chapter 3.5.4 Call Settings...

  • Page 83: Audio

    4.5 Audio Audio contains the settings:  Inputs  Outputs  Echo Control  Stereo Settings  Audio Levelling (AGC)  Alert Tones and Volume 4.5.1 Inputs Mic and Audio input L-R (VCR Left/Right) By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed.

  • Page 84: Outputs

    (CD-players, VCRs or DVDs) will work. 4.5.2 Outputs (not for TANDBERG 1500 MXP and 2000 MXP, software version F1) Audio Out Audio out is internally connected to the monitor loudspeakers. The signal is a mix of audio from far end and local end Audio in (VCR Left/Right).

  • Page 85: Stereo Settings

     In the presence of low frequency noise, enable the noise reduction (NR). 4.5.4 Stereo Settings (not for TANDBERG 1500 MXP and 2000 MXP, software version F1) Stereo Input mode (stereo audio) If Stereo Input mode is on, Audio in L/R (VCR Left/Right) will behave as a stereo input pair.

  • Page 86: Alert Tones And Volume

    TANDBERG 1500 MXP Example: In most conferences, the participants will speak at different levels, and be at different distances from the microphones. As a result, some of the participants would be harder to hear than others. The AGC corrects this problem by automatically increasing the microphone levels when “quiet”...

  • Page 87: Video

     MultiSite Picture Mode  Video Name 4.6.1 Camera Tracking Mode (not for TANDBERG 1500 MXP) Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angle images are preferred over close-up images. Normal: Should be used in regular meetings.

  • Page 88: Mcu Status Line

    TANDBERG 1500 MXP 4.6.2 MCU Status Line The MultiSite/MCU/DuoVideo indicators will be displayed and provide information about the conference. The MultiSite/MCU/DuoVideo indicators will not be displayed. Auto The MultiSite/MCU/DuoVideo indicators will be displayed for a few seconds and then timed out. When grabbing the remote control, the indicators will be shown again.

  • Page 89: Multisite Picture Mode

    4.6.5 MultiSite Picture Mode MultiSite Picture Mode decides the default layout of a MultiSite call. Choose between the layouts: Auto Split, Voice Switched, 4 Split and +1 Split. You can change the layout during a call using the layout option in MultiSite Services. Auto Split Auto Split displays all participants on the screen simultaneously.

  • Page 90: Picture Control

    TANDBERG 1500 MXP 4.6.6 Picture Control (not for TANDBERG 1500 MXP) Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in Video Settings.

  • Page 91: Security

    4.7 Security Security contains the settings:  Encryption  Encryption Mode  Passwords 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted.

  • Page 92: Encryption Mode

    TANDBERG 1500 MXP The system will only send and receive encrypted data. The call will not be established if not all participants support encryption. The system will not send or receive encrypted data. Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu.

  • Page 93: Network

    4.8 Network The network menu contain:  ISDN-BRI Settings  LAN Settings  Network Profiles  Data Port 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2.
  • Page 94 TANDBERG 1500 MXP Example: ISDN BRI 1: ISDN BRI 2: ISDN BRI 3: ISDN BRI 4: 4.8.1.3 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’.

  • Page 95: Lan Settings

    Sending Complete The system will send the ISDN message information element Sending Complete. The system will not send Sending Complete. 4.8.2 LAN Settings LAN Settings contain:  IP Settings  H.323 Settings  SNMP Settings  Wireless LAN Settings 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings.

  • Page 96: Settings

    100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”. 4.8.2.2 H.323 Settings 4.8.2.2.1 E.164 alias...

  • Page 97: Advanced H.323 Settings

    use a gatekeeper for making H.323 calls and hence an IP-address must be specified manually. Manual The system will use a specific gatekeeper identified by Gatekeeper IP-address. 4.8.2.2.4 Gatekeeper IP This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual.
  • Page 98 In the router, the following ports must be routed to the codec’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference.

  • Page 99: Snmp Settings

    Reliability Tells the router to maximize the reliability. Cost Tells the router to minimize the cost. IP Precedence Telephony Used to define which priority audio should have in the network for telephone calls. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets. Auto will provide the following priority: Audio Diffserv Video...

  • Page 100: Wireless Lan Settings

    TANDBERG 1500 MXP 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.

  • Page 101: Network Profiles

    Encryption Select if you want to encrypt your Wireless LAN connection. Increased encryption level will decrease performance. Select which of the keys shown below you want to use. Key: The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters.

  • Page 102: Data Port

    Provides a transparent data channel. This channel can be used for many different purposes such as file transfer, application sharing and more. When using this mode, it is necessary to have a TANDBERG system at the far end. Control The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands.

  • Page 103: Diagnostics

    4.9 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain:  System Information  Call Status  Channel Status  System Selftest  View Administrator Settings  Restore Default Settings  IP Address Conflict Check 4.9.1 System Information Select System Information to view system numbers, line status, software version and other useful information.

  • Page 104: Call Status

    Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...

  • Page 105: System Selftest

    PRI Red Alarm Red alarm or Loss of signal (LOS) means that there is no signal and thus no framing info received (this has same effect as pulling out the PRI cable). PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator (RAI) means that the system is receiving framing info, but in this framing info the other side tells the system that it is not reading the system’s transmitted framing info.
  • Page 106 TANDBERG 1500 MXP Screen Settings Software Options Menu Settings Presentation Settings VNC Settings Video Quality Default Call Settings Audio Settings Inputs Outputs Far End Control Fallback to Telephony TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format...
  • Page 107 Echo Control Audio Levelling (AGC) Alert Tones & Volume Video Settings Picture Control Video Name Network Type Advanced ISDN Settings ISDN-PRI Settings Channel Hunting Mic1 Mic2 Mic3 Audio4 Mic1-3, Audio4 Audio5 (AUX) Audio6 (VCR) Received Audio Video Call Alert Tone Telephone Alert Tone Alert Speaker Key Tones...
  • Page 108 TANDBERG 1500 MXP Advanced ISDN PRI Settings Leased E1/T1 Settings External network configuration IP Settings H.323 Settings Advanced H.323 Settings IP Precedence Diffserv SNMP Settings Streaming Settings Network Profiles Security Data Port 1 T2 Cable Length 2 E1 CRC-4 NSF Code Video...

  • Page 109: Restore Default Settings

    Data Port 2 4.9.6 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers. 4.9.7 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.

  • Page 110: Peripheral Equipment

    5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system.

  • Page 111: Interfaces

    5.1 Interfaces This drawing shows only the active connectors. Some products may have additional non- working connectors. 1 Video Input  1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions VGA (640x480), SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital.

  • Page 112: Document Camera

    TANDBERG 1500 MXP 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input on the system.

  • Page 113: Video Cassette Recorder (Vcr)

    5.3 Video Cassette Recorder (VCR) VCR/DVD - Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.

  • Page 114: Telephone Add-On

    TANDBERG 1500 MXP 5.4 Telephone Add-On (not for TANDBERG 1500 MXP and TANDBERG 2000 MXP) The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. It can bridge up to 5 telephony sites in any mix.

  • Page 115: Additional Cameras

    5 Peripheral Equipment 5.5 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system.

  • Page 116: Additional Microphones

    TANDBERG 1500 MXP 5.6 Additional Microphones (not for TANDBERG 1500 MXP) If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone; it is possible to connect additional microphones to your system.

  • Page 117: Web Interface

    3. Start your Web-browser. In the address field type the IP-address of the system. Enter the password and the Web-page of the system will be shown. The default password is TANDBERG. 4. Restart the system. Choose Restart from the Control Panel.

  • Page 118: Dual Monitor

    TANDBERG 1500 MXP 5.8 Dual Monitor (not for TANDBERG 1500 MXP and 2000 MXP) It is possible to install the system in a Dual Monitor configuration. The Dual Monitor can be used to show full screen selfview, still images and Duo Video.

  • Page 119: Xga Monitors And Projectors

    5 Peripheral Equipment 5.9 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that the unit supports VESA Display Power Management on the DVI/VGA output (see chapter 5.10 VESA Display Power Management) and can be used to put your VGA...

  • Page 120: Stereo Speaker Kit

    Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.

  • Page 121: Vesa Display Power Management

    5 Peripheral Equipment 5.11 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating, the system will reduce power consumption and extend monitor lifecycle by suspend (switch off) monitors and projectors when the system goes into sleep/standby. This apply for all VESA Display Power Management compliant displays that are connected to the VGA/DVI output of the system Note that this requires the display device to comply with VESA display Power Management...

  • Page 122: Extended Display Identification Data (Edid)

    TANDBERG 1500 MXP 5.12 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGA- formats and frequency range limits to a PC connected to the XGA/DVI input.

  • Page 123: Appendices

    6 Appendices Appendices:  Appendix 1: Technical Specification  Appendix 2: Bandwidth Information  Appendix 3: Environmental considerations  Appendix 4: Guidelines for setting up videoconferencing rooms  Appendix 5: Security  Appendix 6: Connecting the system to PRI/T1  Appendix 7: Using the file system ...

  • Page 124: Appendix 1

    TANDBERG 1500 MXP 6.1 Appendix 1 Technical Specification Contanct your TANDBERG representative for a Technical Specification for TANDBERG 1500 MXP or download from www.tandberg.net.

  • Page 125: Appendix 2

    6.2 Appendix 2 Bandwidth Information for TANDBERG endpoints Model 8000MXP, 7000MXP Bandwidth Standard: 1920 / Point to 4096 point ISDN / IP MultiSite Total: 6144kbps6x1152 video + 5 audio5x1536 video + no audio4x1920 video + 5 audio3x3072 video + no audio...
  • Page 126 TANDBERG 1500 MXP Matching Dual Stream (DuoVideo / H.239) Secure All bandwidths Conference H.264 Up to 768 Picture VS, CP4, CP5+1 Mode MultiSite Model 990MXP Bandwidth Standard: 1920 (IP Point to only) point Options: 512 / 1920 ISDN / IP...

  • Page 127: Appendix 3

    6.3 Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting. In addition to this feature, you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below.

  • Page 128: Appendix 4

    TANDBERG 1500 MXP 6.4 Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting:  Low Contrast desired for light intensity.
  • Page 129 6 Appendix If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.

  • Page 130: Appendix 5

    By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword <ip-password>. The default IP password is "TANDBERG".
  • Page 131 Encryption All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 132 TANDBERG 1500 MXP The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).

  • Page 133: Appendix 6

    6.6 Appendix 6 Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1- interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent...

  • Page 134: Appendix 7

    TANDBERG 1500 MXP 6.7 Appendix 7 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...

  • Page 135: Appendix 8

    6.8 Appendix 8 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.

  • Page 136: Appendix 9

    TANDBERG 1500 MXP 6.9 Appendix 9 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.

  • Page 137: Appendix 10

    6.10 Appendix 10 (Not for set top systems) Pinouts and Connectors WAVE II Camera: 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 Pin-6 Pin-5...
  • Page 138 Pin-1 Ethernet: To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). If no LAN is available and the codec is connected directly to a computer, use a crossover cable.

  • Page 139: Appendix 11

    2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.

  • Page 140: Appendix 12

    TANDBERG 1500 MXP 6.12 Appendix 12 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
  • Page 141 6 Appendix (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range. If this functionality is required through a firewall, the range of TCP ports can be extended past 5564.

  • Page 142: Appendix 13

    TANDBERG 1500 MXP 6.13 Appendix 13 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

  • Page 143: Index

    Index Access Code...61 Add Another Call...27 Additional microphone ...111 Administrator Password...70 Alert Tones and Volume ...82 Allowance ...61 Answer an incoming Call ...30 Assign Floor to Participant...50 Audi Algorithm ...75 Audio Inputs ...79 Outputs...80 Audio Leveling (AGC) ...81 AudioScience microphone...111 Auto answer...60 Automatic Camera Tracking ...55 Call Settings...28...
  • Page 144 TANDBERG 1500 MXP Video Name ...86 Video Quality ...77 View Administrator Settings...101 View Site...50 Volume + and - ...21 Web Snapshots... 84 Welcome menu ... 67 Welcome Picture... 68 Welcome text ... 69...

  • Page 145: Glossary

    Audio input 5: Intended for connection to external playback devices or to telephone add-on hybrids. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment or to a telephone add-on hybrid.
  • Page 146 Chair control: Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants. Channel Hunting: Normally used in conjunction with PRI daisy-chaining with TANDBERG units in the daisy-chain.
  • Page 147 Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls. The caller will hear a busy tone when calling the unit. Document Camera: A document camera is an additional camera that is used for showing text, diagrams as well as physical objects.
  • Page 148 TANDBERG 1500 MXP Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other. Global Phone Book: A phone book provided by TMS. H.261: Video algorithm for legacy video compression and decompression. The system will always transmit H.261...
  • Page 149 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 5 video calls and 5 telephone calls. MultiSite cascading: By connecting up to 4 MultiSite systems together to achieve a higher number of participants in a multipoint call.
  • Page 150 TANDBERG 1500 MXP Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call. PC PresenterTF: An easily accessible PC connection plug. When connected the PC image is displayed on the monitor. PC SoftPresenterTF: Shows PC images via the LAN connection.
  • Page 151 SNMP traps: Generated by the agent to inform the manager about important events. SoftMux: Ensures high reliability and includes the unique Downspeeding feature. It also makes it possible to dial to another videoconferencing equipment, phones and mobile phones in a uniform way, and provides an on-screen, real-time feedback on the progress of a call.
  • Page 152 TANDBERG 1500 MXP TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers ect. during a call, use touch tones in order to get tones instead of preset on the number keys. Tracker: The tracker is a small infrared remote control device made to steer the camera to any desired location within the room.

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