TANDBERG 1000 User Manual

TANDBERG 1000 User Manual

For cisco callmanager
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TANDBERG 1000
TANDBERG 550
for Cisco CallManager

User Manual

Software version H1/I1
D13293-02
This document is not to be reproduced in whole or in part
without permission in writing from:

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Summary of Contents for TANDBERG 1000

  • Page 1: User Manual

    TANDBERG 1000 TANDBERG 550 for Cisco CallManager User Manual Software version H1/I1 D13293-02 This document is not to be reproduced in whole or in part without permission in writing from:...
  • Page 2: Trademarks And Copyright

    Waste handling: No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.
  • Page 3: Operator Safety Summary

    LCD Display The TANDBERG 1000 is equipped with a high quality LCD display. Nevertheless, due to the complex production process and the high resolution with nearly 1,500,000 pixels, defect pixels may occur resulting in black pixels or bright dots of constant color red, green or blue. As for any other product with an LCD, these defect pixels are more or less visible depending on the nature of the picture.
  • Page 4: Table Of Contents

    Introduction ...7 Menu structure ...8 Installation ...9 Precautions ...9 Connecting Your TANDBERG 1000 for Cisco CallManager System ... 9 Power Cable ... 10 LAN Cable ... 10 Wireless LAN - Insert PC Card ... 10 Connecting Your TANDBERG 550 for Cisco CallManager System ... 11 Microphone Cable ...
  • Page 5 Directory ... 21 Settings ... 22 View Status ... 22 System Status ... 23 Call Status ... 23 View Current Settings ... 24 Restore Default Settings ... 24 Network Settings ... 25 IP Settings ... 25 TANDBERG 1000/550 for Cisco CallManager...
  • Page 6 Headset Interface ... 31 Kensington Lock ... 32 T550 for Cisco CallManager Peripheral Equipment ... 32 PC-interface (serial cable) ... 32 Appendices ...33 Appendix 1: IP Password ...33 Appendix 2: Declaration of Conformity ...34 Index ...36 TANDBERG 1000/550 for Cisco CallManager...
  • Page 7: Introduction

    Introduction This User Manual is provided to help you make the best use of your TANDBERG unit. The TANDBERG 550/1000 for Cisco CallManager offers superior audio and video quality in a fully-featured unit. Application features · Delivers the ultimate visual communication experience, with video quality developed by TANDBERG for business video applications ·...
  • Page 8: Menu Structure

    Main Menu. Calls Services Directory Missed Calls Received Calls Placed Calls Corporate Directory Press U Press O TANDBERG 1000/550 for Cisco CallManager Main Menu Settings Messages View Status Network Settings Audio Settings Video Settings Data Port Settings...
  • Page 9: Installation

    • 1TR6 network type is not approved for connection directly to the telecommunications network. This network type is only to be used behind a PABX. • This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC Connecting Your TANDBERG 1000 for Cisco CallManager System TANDBERG 1000/550 for Cisco CallManager Installation...
  • Page 10: Power Cable

    NOTE AKE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION ‘E ’ INTO THE SLOT UNTIL THE JECT BUTTON POPS UP See ‘Wireless LAN Settings’ for configuration. TANDBERG 1000/550 for Cisco CallManager ). P SEE DRAWING USH THE CARD...
  • Page 11: Connecting Your Tandberg 550 For Cisco Callmanager System

    TANDBERG 1000/550 for Cisco CallManager Installation Connecting Your TANDBERG 550 for Cisco CallManager System Camera Microphone Codec Remote Control...
  • Page 12: Microphone Cable

    Microphone Cable • Connect the microphone to the microphone cable. • Connect the microphone cable to the microphone input on the TANDBERG 550 for Cisco CallManager. Monitor Cable(s) Scart (Europe): • Connect the Scart adapter to one of the Scart connectors on your monitor.
  • Page 13: Power Cable

    AKE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION ‘E ’ JECT BUTTON POPS UP See ‘Wireless LAN Settings’ for configuration. TANDBERG 1000/550 for Cisco CallManager WITH THE PRODUCT LOGO POINTING UPWARDS Installation ). P USH THE CARD INTO THE SLOT UNTIL...
  • Page 14: Getting Started

    Before You Begin Chances are, your system administrator or a technician will connect your new TANDBERG unit to the corporate IP network. If that is not the case, please make sure that the system administrator has registered your unit on the Cisco Call Manager.
  • Page 15: Remote Control

    These buttons are also used when entering a name into a text field. On the T1000 for Cisco CallManager only TANDBERG 1000/550 for Cisco CallManager Getting Started Push-button The push-button in front of the system works as the CONNECT button during an incoming call.
  • Page 16: Handling Calls

    Ending a Call disconnect To end a call, use the EndCall softbutton or press D TANDBERG 1000/550 for Cisco CallManager T WILL NOT WORK IF YOU ARE TRYING TO INITIATE A SECOND CALL WHILE ISCONNECT ISCONNECT . When the required...
  • Page 17: General Use

    ‘Audio out’, on the back of the system will then provide the audio of the system. The push-button can also be used to accept a call. TANDBERG 1000/550 for Cisco CallManager . An on screen indicator will appear.
  • Page 18: Controlling The Camera

    ISCO IMAGE WILL DECREASE SOMETIMES CAUSING THE SELFVIEW IMAGE TO LOOK A BIT UNSHARP THE RECEIVED IMAGE AT THE FAR END TANDBERG 1000/550 for Cisco CallManager for zooming. zoom ANAGER CAMERA IS EQUIPPED WITH DIGITAL ZOOM HEN YOU ZOOM IN...
  • Page 19: Advanced Use

    You can assign up to four speed dials on your unit. To use the speed dial just press the number on the remote key pad that correponds to the number you want to reach. TANDBERG 1000/550 for Cisco CallManager key.
  • Page 20: Calls

    4. Now the call is transferred and the call is ended. If the party refuses the call, press the Resume softbutton to return to the original call. TANDBERG 1000/550 for Cisco CallManager OR THIS REASON AVOID PUTTING A CONFERENCE CALL ON HOLD...
  • Page 21: Redialing The Last Number Dialled

    On this menu page you can see records of calls that you have placed, received and missed by selecting the appropriate menu. In addition, you can search through the corporate or personal phone directory. TANDBERG 1000/550 for Cisco CallManager YOUR SYSTEM ADMINISTRATOR MUST CUSTOMIZE THEM AND MAKE THEM AVAILABLE TO YOU...
  • Page 22: Settings

    In this menu you retrieve information about the system, such as the call status and the current settings.In addition you can restore all settings back to factory defaults. TANDBERG 1000/550 for Cisco CallManager IAL SOFTBUTTON TO ADD DIGITS TO THE FRONT OF THE NUMBER IF FOR EXAMPLE...
  • Page 23: System Status

    In the Call Status menu, various information about the current call is shown. The information is given both for the transmit and receive direction. The picture below shows a sample output from this menu. TANDBERG 1000/550 for Cisco CallManager Advanced Use...
  • Page 24: View Current Settings

    You may restore system settings to the factory default using this function. NOTE HIS FUNCTION WILL RESTORE THE FOLLOWING SETTINGS TO DEFAULT VALUE START AFTER YOU HAVE CONFIRMED THAT YOU WANT TO RESTORE THE SETTINGS TANDBERG 1000/550 for Cisco CallManager : IP, TFTP, DNS, A SE THE P AND...
  • Page 25: Network Settings

    DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned by the DHCP server. Static: The unit’s IP-address and IP-subnet mask must be specified in the IP-address field. TANDBERG 1000/550 for Cisco CallManager Advanced Use NOTE...
  • Page 26 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. Restart Pressing the Restart softbutton will restart your system. If IP-assignment is changed, it is sufficient to use this softbutton to restart the system. TANDBERG 1000/550 for Cisco CallManager...
  • Page 27: Wireless Lan Settings

    CARD USED MUST COMPLY WITH THE RELEVANT REGULATIONS FOR SUCH CARDS IN THE COUNTRY WHERE IT IS USED SPN-460-12, ADAPTER OWER WHICH COMPLIES WITH THE REQUIREMENTS FOR LIMITED POWER SOURCE ACCORDING TO TANDBERG 1000/550 for Cisco CallManager Recommended access point • Compaq WL410 base station Advanced Use HE UNIT MUST BE SUPPLIED BY POWER SUPPLY...
  • Page 28: Tftp Settings

    Optionally you can enter the IP address of a second server in this field. DNS Settings Up to five DNS (Dynamic Name Server) can be configured. The minimum required is one. In addition, a DNS domain name must be provided. TANDBERG 1000/550 for Cisco CallManager IF ‘DHCP’ IP S NOTE...
  • Page 29: Audio Settings

    TANDBERG 1000/550 for Cisco CallManager Advanced Use Audio Settings Video Call Alert Tone / Alert Volume Different ringing tones may be selected. You may also select different volume levels for the ringing tone. Video Settings Camera Brightness To manually adjust the camera brightness select Manual and use the arrow keys to adjust. Select Auto to have automatic brightness adjustment.
  • Page 30: Whitebalance

    Advanced Use TANDBERG 1000/550 for Cisco CallManager Whitebalance To manually adjust the whitebalance select Manual and use the arrow keys to adjust. Select Auto to have automatic whitebalance adjustment. Data Port Settings The system provides one standard RS232 serial port to allow a computer to be connected for data transfer and control purposes.
  • Page 31: Peripheral Equipment

    Cisco CallManager. To enable audio to your headset, press the large button in front of your unit. NOTE ISDN CONNECTORS ARE NOT IN USE TANDBERG 1000/550 for Cisco CallManager COM port Audio Mini-jack Stereo jack (3.5mm) connector for headsets. Peripherals...
  • Page 32: Kensington Lock

    Peripherals TANDBERG 1000/550 for Cisco CallManager Kensington Lock You can lock your system using a Kensington Lock. This is possible by connecting the Kensington Lock to the cooling grill on the back of the system (see drawing). T550 for Cisco CallManager Peripheral Equipment...
  • Page 33: Appendices

    Appendices Appendix 1: IP Password By setting an IP Password on your TANDBERG unit, all access to the system using IP (Telnet, FTP) requires a password. This password can be enabled from telnet or dataport using the command: ippassword “<ip-password>”.
  • Page 34: Appendix 2: Declaration Of Conformity

    Appendices TANDBERG 1000/550 for Cisco CallManager Appendix 2: Declaration of Conformity...
  • Page 35 TANDBERG 1000/550 for Cisco CallManager Appendices...
  • Page 36: Index

    DNS Settings 28 Ending a Call 16 Environmental Issues 2 Ethernet Speed 26 General use 17 Handling Calls 16 Headset Interface 31 TANDBERG 1000/550 for Cisco CallManager Introduction 7 IP-address 26 IP-subnet mask 26 Kensington Lock 32 Lines 19 Lock, Kensington 32...

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