TANDBERG 150 MXP Administrator's Manual
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TANDBERG 150 MXP Administrator's Manual

TANDBERG 150 MXP Administrator's Manual

For avaya communications manager
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Administrator Guide

TANDBERG 150
for Avaya Communications
Manager
Table of
Trademarks &
Patents &
Contents
Copyright
Disclaimers
D 14127.01
01.2008
MXP
About
Safety/
To Get You
Administrator
Environmental
Up and Going
Settings
General
Audio
Settings
Settings
Settings
1
TANDBERG 150
ADMINISTRATOR'S GUIDE
Security
Network
Profiles &
Settings
Wizard
MXP
Diagnostics
Reset &
Upgrade

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Summary of Contents for TANDBERG 150 MXP

  • Page 1: Administrator Guide

    TANDBERG 150 ADMINISTRATOR’S GUIDE Administrator Guide TANDBERG 150 for Avaya Communications Manager Diagnostics About Table of Trademarks & Patents & Safety/ To Get You General Audio Security Network Profiles & Reset & Administrator Contents Copyright Disclaimers Environmental Up and Going...

  • Page 2: Table Of Contents

    The Icons Appearing on the Screen ......13 Assigning Names to Speed Dial Positions ....26 Your TANDBERG 150MXP Keypad at a Glance ....13 How It Appears On Screen .......... 26 The Different Parts of Your 150MXP ........13 Phone Book Settings ............
  • Page 3 TANDBERG 150 ADMINISTRATOR’S GUIDE Audio Settings Quality of Service (QoS) – IP Presedence Telephony ... 49 Resetting Your 150 MXP ............. 62 Details ................ 49 Why Reset?..............62 Audio Settings ..............33 Quality of Service (QoS) – Diffserv Video & Telephony ..50 What Is Software Image Swapping? ......

  • Page 4: Trademarks And Copyright

    ADMINISTRATOR’S GUIDE Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publica- tion may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
  • Page 5 TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE Disclaimer, License Agreements, and Patent Information Diagnostics About Table of Trademarks & Patents & Patents & Safety/ To Get You General Audio Security Network Profiles & Reset & Administrator Contents Copyright Disclaimers...

  • Page 6: Disclaimer, License Agreements, And Patent Information

    TANDBERG. Copyright © 1998-2004 The OpenSSL Project. All of the University of California. and shipping. TANDBERG reserves the right to amend any of the rights reserved. All rights reserved. information given in this document in order to take This product includes software developed by the Copyright ©...

  • Page 7: Operator Safety / Environmental Issues

    TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE Operator Safety / Environmental Issues For your own protection, please read the overleaf safety instructions completely, before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.

  • Page 8: Operator Safety & Declaration Of Conformity Summary

    Never touch uninstalled communication wires or terminals In the following text the symbol denotes description of haz- Replace only with power supply specified by TANDBERG. unless the telephone line has been disconnected at the ardous- or potentially lethal situations that could cause personal In case the power supply or the power cord has visual network interface.

  • Page 9: Environmental Issues

    (chemicals, toner, gas, paper). Our products systems in your area. Those systems will reuse or recycle most CD – which can be used with all TANDBERG products – in a are low energy consuming products. of the materials of your end of life equipment in a sound way.
  • Page 10 TANDBERG CONTENT SERVER USER GUIDE TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE Table of What’s New in Trademark/ Safety/ Administrator Conference View Introduction Installation Quick Setup Operation Appendices Contents this Version? Licenses Environmental Settings Setup Conferences Diagnostics About Table of Trademarks &...

  • Page 11: To Get You Up And Going

    TANDBERG 150MXP ADMINISTRATOR’S GUIDE To get You Up and Going Before you start using the system we recommend that you take your time to read through this section of the Administrator’s Guide to get you up and going. This section outlines how to connect the system and the basic operating principles.

  • Page 12: Unpacking And Installation

    2.5mm 3-pole mini- • Power adapter and power cable jack connector at its right side marked Please report any discrepancies to your TANDBERG Representa- with a headset symbol. This allows the tive immediately. user to connect a standard telecommuni- cations headset to the system.

  • Page 13: Overview

    What about the the camera? Should the Your TANDBERG 150MXP Keypad at a Glance camera also remain switched off until you Loudspeaker physically switch it back on? Handset.

  • Page 14: The Keyboard In Detail

    The Keyboard in Detail TANDBERG 150MXP ADMINISTRATOR’S GUIDE Soft keys. Selfview. End Call. Use this key to end the current call. Context-sensitive Displays the picture of yourself. Press again to turn selfview off. soft keys whose functions are displayed on the screen.

  • Page 15: Navigating In The Menus (I)

    Navigating in the Menus (I) TANDBERG 150MXP ADMINISTRATOR’S GUIDE Basic Menu Navigation Rules    Press the Settings key… …to produce the on-screen menu. Press Cancel to leave the menu immediately. pqrs pqrs pqrs pqrs wxyz wxyz wxyz wxyz ...

  • Page 16: Navigating In The Menus (Ii)

    Navigating in the Menus (II) TANDBERG 150MXP ADMINISTRATOR’S GUIDE There Are Three Ways to Edit a Setting: There Are Three Options When Leaving a Menu:  This little arrow indicates To access a submenu… that there are more than Navigate to the bottom line and meets the eye here.

  • Page 17: About Administrator Settings

    ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals About Administrator Settings The Adminstrator Settings sections of this guide contain the tools you need to set up your TANDBERG 150 MXP. Diagnostics About About Table of Trademarks & Patents &...

  • Page 18: Password Protection Of The Administrator Settings

    Password Protection of the Administrator Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Password Protection Setting a Password Adminstrator Settings may be password    Press the Settings key ( ) to produce Use the Cursor keys (...

  • Page 19: The Administrator Settings Available - An Overview

    The Adminstrator Settings Menu Adminstrator Settings menu lets you configure Security settings include your TANDBERG 150 MXP. To produce this menu on Encryption settings, the ability the screen, press the key. to specify an Administrator’s password to prevent access to the...

  • Page 20: General Settings

    We recommend that you check out the TANDBERG 150 TANDBERG 150MXP TANDBERG web site regularly for updated ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals General Settings The General Settings allow you to specify the default call settings, the language used, the phone book settings, as well as the date and time settings.

  • Page 21: General Settings - An Overview

    Default Call Settings in the call. TMS (TANDBERG Management Suite). If you do that TMS will configure your system for you. Date and Time Settings This menu lets you Multipoint Call Options.

  • Page 22: Language

    Language TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Language Setting The Language Setting Menu You may change the language used in the Use the cursor keys to select menus. the language that you want all menus to use. Press Choose between English, Deutsch, Français,...

  • Page 23: System Name

    System Name TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About System Name The System Name Setting Entering Characters • System Name identifies the system: Use the horizontal Cursor keys to move text cursor to the left or right. •...

  • Page 24: Input Editor Language

    Input Editor Language TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Input Editor Language The Input Editor Language Setting Input Editor Language Use the Cursor keys to select the can be set to language that you want all menus Chinese, Korean or Japanese to let you enter to use.

  • Page 25: Autoanswer

    Autoanswer TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Autoanswer The Autoanswer Settings Controls whether incoming calls should be let Set to Auto answer On to let through automatically or when you answer calls through automatically. them manually only. If set to automatic, you...

  • Page 26: Speed Dials

    Speed Dials TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Speed Dials Assigning Names to Speed Dial Positions • You may assign the five soft keys Cursor Use the right key to access the on the keypad to five members of local phone book.

  • Page 27: Phone Book Settings

    Phone Book Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Phone Book Settings The Phone Book Settings The use of Corporate Directories in combina- Corporate Directory. When set to tion with a management system makes phone the Corporate Directory is available in the book updates easy to do and eliminates menu.

  • Page 28: External Manager

    Address and Address Path to the External Path to an external manager, typically TMS Manager. (TANDBERG Management Suite). If you do that TMS will configure your system for you. General Settings – an overview for a description. Diagnostics...

  • Page 29: Call Settings

    Call Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Call Settings The Call Settings Call Settings allow you to define a maximum Call Type. Can be set to Video Call or call length, a maximum upstream rate and Telephone Call.

  • Page 30: Date And Time Settings

    Date and Time Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Date and Time Settings The Date and Time Settings This menu lets you set the date and time Time Zone Date Format Time Format correctly, including time zone and daylight Daylight Saving Time .

  • Page 31: Multipoint Call Options

    MCU or go via whom you are talking to. a management system such as the TMS (TANDBERG Management System). To learn more about this feature contact your TANDBERG representative. Multiway...

  • Page 32: Audio Settings

    We recommend that you check out the TANDBERG ENTRYPOINT TANDBERG 150MXP TANDBERG web site regularly for updated USER GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals Audio Settings This menu lets you set alert tones and configure the unit to be used with TTY (Text telephone).

  • Page 33: Audio Settings

    Audio Settings TANDBERG ENTRYPOINT TANDBERG 150MXP USER GUIDE ADMINISTRATOR’S GUIDE About Audio Settings The Audio Settings Using TTY. This menu lets you set alert tones and You may hook up a TTY (Text configure the unit to be used with TTY (Text telephone) to the 150 .
  • Page 34 We recommend that you check out the TANDBERG 150 TANDBERG 150MXP TANDBERG web site regularly for updated ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals Security Settings The Security Settings menu lets you set the encryption mode and administrator passwords (there are more than one password).

  • Page 35: Security Settings

    AES encryption is TANDBERG (caps only). To change the to permit calls to be made. This installation is typically made from TMS (TANDBERG Management (Secure Conference) is active. password, clear the current password by means Suite –...

  • Page 36: Network Settings

    We recommend that you check out the TANDBERG 150 TANDBERG 150MXP TANDBERG web site regularly for updated ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals Network Settings The Network Settings menu lets you specify the IP, H.323, SIP, SNMP, Quality of Service, and IEEE802.1.X settings.

  • Page 37: Network Settings - An Overview

    Network Settings – an Overview TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Network Settings The Network Settings The Network Settings menu lets you specify IP settings include protocol settings, IP the IP, H.323, SIP, SNMP, Quality of Service, assignment (DHCP/Static), Ethernet speed.

  • Page 38: Ip Settings

    IP Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE IP Settings Details IP-address. IP-address defines the network IPv4. IP version 4 supported. address of the codec. This address is used in IPv6. IP version 6 supported. IP Address, IP static mode only.

  • Page 39: H.323 Settings - Call Setup Using Gatekeeper

    H.323 Settings – Call Setup Using Gatekeeper TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE H.323 Settings Details E.164 alias. This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with 0–9...

  • Page 40: H.323 Settings - The Gatekeeper Settings

    TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE H.323 – The Gatekeeper Settings Details If your system is part of a TANDBERG Gatekeeper Discovery Expressway™ firewall traversal solution Auto. The system will automatically try to regis- and is placed outside the firewall, you ter to any available gatekeeper.

  • Page 41: H.323 Settings - Advanced H.323 Settings

    Packets sent to the router will then be routed to the system. In the router, the following ports must be routed to the system’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. General Settings – an overview for a description. Diagnostics...

  • Page 42: H.323 Settings - Call Setup Using Call Manager

    H.323 Settings – Call Setup Using Call Manager TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE H.323 – Call Manager Settings Details CallManager Settings. CallManager IP . The system will use a The Call Manager IP-address Call Manager to make a H.323 call.

  • Page 43: H.323 Settings - Call Setup Using Direct

    H.323 Settings – Call Setup Using Direct TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE H.323 – Direct Settings Details H323 Call Setup Direct . An IP-address must be dialled in order to make a H.323 call. The system will not use a Gatekeeper or Call Manager.

  • Page 44: Sip Settings

    SIP Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The SIP Settings Details Mode. Server Discovery. Setting the SIP mode to on will enable the Auto. When Auto is selected, the SIP Server system for incoming and outgoing SIP calls.

  • Page 45: Snmp Settings

    SNMP Settings TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The SNMP Settings Details SNMP Trap Host SNMP Community names are used to identifies the IP-address of authenticate SNMP requests. SNMP requests the SNMP manager. SNMP (Simple Network must have a ‘password’ in order to receive a Management Protocol, SNMP Ver 1) is used for response from the SNMP agent in the codec.

  • Page 46: Ip Services

    IP Services TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The IP Services Settings Details HTTPS. NTP IP. The Network Time Protocol (NTP) is Set the IP Services HTTPS Server to used to synchronize the time of the system (default) or Off.

  • Page 47: Quality Of Service (Qos)

    Quality of Service (QoS) TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The Quality of Service Settings Details IP Precedence. IP Precedence QoS method is Off. No QoS is used. used. Diffserv. Diffserv QoS method is used. General Settings – an overview for a description.

  • Page 48: Quality Of Service (Qos) - Ip Presedence Video

    Quality of Service (QoS) – IP Presedence Video TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The Quality of Service – IP Presedence Video Settings Details IP Type of Service (TOS) IP Precedence Video. Used to define which priority audio, video, data and signalling should This helps a router select a routing path when have in the network.

  • Page 49: Quality Of Service (Qos) - Ip Presedence Telephony

    Quality of Service (QoS) – IP Presedence Telephony TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The Quality of Service – IP Presedence Telephony Settings Details IP Precedence Telephony. Used to define which priority audio should have in the network for telephone calls.

  • Page 50: Quality Of Service (Qos) - Diffserv Video & Telephony

    Quality of Service (QoS) – Diffserv Video & Diffserv Telephony TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE The Quality of Service – Diffserv Video & Diffserv Telephony Settings Details Diffserv Video. Diffserv Telephony. Used to define which priority Used to define which...

  • Page 51: Profiles & Wizard

    We recommend that you check out the TANDBERG 150 TANDBERG 150MXP TANDBERG web site regularly for updated ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals Profiles & Wizard The Diagnostic Settings lets you inspect important call information such as system numbers, line status, software versions, audio/video packet loss, jitter, and network traffic.

  • Page 52: Profiles

    Profiles TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Profiles The Profiles Screen If you move your 150 MXP about and use To move about the existing profiles use the different Gatekeepers, paths and infrastructure Cursor keys. addresses, it will be nice not having to redefine...

  • Page 53: Wizard

    Wizard TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Wizard The Wizard Screen Wizard Next takes you through the entire Just click to go to the next screen and setup and sets up all you need to get up and follow the prompts.

  • Page 54: Diagnostics, Reset & Upgrade

    We recommend that you check out the TANDBERG 150 TANDBERG 150MXP TANDBERG web site regularly for updated ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE versions of this manual: http://www.tandberg.com/support/ documentation.php?p=User_Manuals Diagnostics, Reset & Upgrade The Diagnostic Settings lets you inspect important call information such as system numbers, line status, software versions, audio/video packet loss, jitter, and network traffic.

  • Page 55: Diagnostics - An Overview

    Diagnostics – an Overview TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE Getting to the Menu Diagnostics Settings Overview System Information provides system num-  Settings Press the key ( ) to bers, line status, software version and other produce the on-screen menu, if useful information.

  • Page 56: System Information

    System Information TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About System Information System Information Overview System Information provides system numbers, line status, software version and other useful information. Cursor Use the vertical keys to move between the two pages.

  • Page 57: Call Status Overview

    Call Status Overview TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Call Status The Call Status Overview Display Call Status provides a convenient over- view details about the call including protocols, formats and transmission rates used as well as packet loss information and encryption status.

  • Page 58: Detailed Call Status

    Detailed Call Status TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Detailed Call Status The Detailed Call Status Display Detailed call information on audio/video packet loss and jitter is available through the Detailed Call Status window. The menu has two columns, one for transmitted and one for received audio/video information.

  • Page 59: Network Statistics

    Network Statistics TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE About Network Statistics The Network Statistics Display Network Statistics provides detailed information about network traffic. Back (exit the menu). System Information for details. Network Statistics Clear Diagnostics Diagnostics About Table of Trademarks &...

  • Page 60: Taking Back-Up Of The 150 Mxp Files

    You may copy the contents of the phone book  In your internet browser type in the IP number of your TANDBERG system. This will produce the below display. and the system’s configuration files to your PC, either for back-up purposes or for use in other 150 systems.

  • Page 61: Uploading Files To Your 150 Mxp

    Making Uploads You may upload files from your PC to your  In your internet browser type in the IP number of your TANDBERG system. This will produce the below display. system. These files could be files that have been backed up earlier i.e.

  • Page 62: Resetting Your 150 Mxp

    Resetting Your 150 MXP TANDBERG 150 TANDBERG 150MXP ADMINISTRATOR’S GUIDE ADMINISTRATOR’S GUIDE Why Reset? Reset Method 1 You may reset the 150  Key in and then proceed directly to below. hold down the keys • Restore default settings •...

  • Page 63: Upgrading The Software Of Your 150 Mxp (I)

    Service Release since you purchased your 150 features and are available you will need to go on the web to let the TANDBERG key generator calculate a for customers with service Release Key for you.

  • Page 64: Upgrading The Software Of Your 150 Mxp (Ii)

    The Upgrading Process (II)   Settings On the 150 press the In your internet browser type in the IP number of your TANDBERG system. This will produce the below display. ) to produce the on-screen menu. wxyz  Use the Cursor...

  • Page 65: Contact Information

    Contact Information TANDBERG 150 ADMINISTRATOR’S GUIDE 211 Mt. Airy Road, Basking Ridge, NJ 07920, USA Telephone (Toll Free US): 1 866 GO-AVAYA Telephone (Outside US): +1 (908) 953-6000 Stephanie Duffy, Product Marketing Manager +1 (303) 538-2536 sduffy@avaya.com Paula Goldstein, Product Manager +1 (908) 953-6159 pgoldstein@avaya.com...

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