Warranty - Kessel Staufix DA 100 Installation And Operating Instructions Manual

3. EBA englisch neu_2012_07_3. EBA englisch 05.07.12 08:56 Seite 6

6. Warranty

1. In the case that a KESSEL product is
defective, KESSEL has the option of
repairing or replacing the product. If the
product remains defective after the
second attempt to repair or replace the
product or it is economically unfeasible to
repair or replace the product, the custo-
mer has the right to cancel the order /
contract or reduce payment accordingly.
KESSEL must be notified immediately in
writing of defects in a product. In the case
that the defect is not visible or difficult to
detect, KESSEL must be notified imme-
diately in writing of the defect as soon as
it is discovered. If the product is repaired
or replaced, the newly repaired or repla-
ced product shall receive a new warranty
identical to that which the original (defec-
tive) product was granted. The term
defective product refers only to the pro-
16 G
duct or part needing repair or replace-
ment and not necessarily to the entire
product or unit. KESSEL products are
warranted for a period of 24 month. This
warranty period begins on the day the
product is shipped form KESSEL to its
customer. The warranty only applies to
newly manufactured products. Additional
information can be found in section 377
of the HGB.
In addition to the standard warranty,
KESSEL offers an additional 20 year war-
ranty on the polymer bodies of class I / II
fuel separators, grease separators,
inspection chambers, wastewater treat-
ment systems and rainwater storage
tanks. This additional warranty applies to
the watertightness, usability and structu-
ral soundness of the product.
A requirement of this additional warranty
is that the product is properly installed
and operated in accordance with the
valid installation and user's manual as
well as the corresponding norms / regula-
tions.
2. Wear and tear on a product will not be
considered a defect. Problems with pro-
ducts resulting from improper installation,
handling or maintenance will also not be
considered a defect.
Note: Only the manufacturer may open
sealed components or screw connections.
Otherwise, the warranty may become null
and void
01.06.2010