Appendix C. Customer Support - Symbol ES3000 User Manual

Symbol Technologies provides its customers with prompt and accurate customer support. Use
the Symbol Support Center as the primary contact for any technical problem, question or support
issue involving Symbol products.
If the Symbol Customer Support specialists cannot solve a problem, access to all technical
disciplines within Symbol becomes available for further assistance and support. Symbol
Customer Support responds to calls by email, telephone or fax within the time limits set forth in
individual contractual agreements.
When contacting Symbol Customer Support, please provide the following information:
• serial number of unit
• model number or product name
• software type and version number.
Customer Support