General Troubleshooting Quick Reference - Graham Field Basic American MATRIX Series Instructions For Use Manual

GENERAL TROUBLESHOOTING QUICK REFERENCE

NOTE: Advanced Service Troubleshooting Procedures, Flow Charts and Service Components
can be found at www.grahamfield.com.
Optional Battery
Cable Connector
Plugs and Receptacles:
Loose plug connections or incorrect plug
positioning will result in erroneous or no
system error signals and faulty operation.
Before troubleshooting, ensure all plugs
are engaged fully in their receptacles and
located in the correct ports.
Motors
Test any motor by plugging it into a known
good Control Box port.
Example: If the head motor is not functioning
and the knee motor is functional, plug the
GF Health Products, Inc. - www.grahamfield.com
CONTROL
BOX
Power Cord
Connector
MATRIX SERIES
head motor into the knee Control Box port and
operate the head motor with the knee Pendant
button. If the head motor operates, it is good. If
not working in the good port, replace the head
motor or motor cable.
Motor Cables
Motor cables are interchangeable. Test a
motor cable by attaching it to a known good
motor and known good Control Box port and
operating it.
T-Cables
Test a T-Cable by unplugging it from the
Control Box port and plugging the Hand
Control Pendant directly into the Control Box.
If the bed functions with the Hand Control
Pendant, replace the T-Cable.
Hand Control Pendants
Test a Hand Control Pendant by replacing it
with a known good Pendant. If the Bed now
operates, replace the Hand Control Pendant.
Staff Controls
Test a Staff Control by replacing it with a known
good Staff Control. If the Bed now operates,
replace the Staff Control.
Control Box
Test a Control Box by replacing it with a
known good Control Box. If the bed now
operates, replace the Control Box. If a
known good Control Box is not available,
go to www.grahamfield.com for detailed
Troubleshooting Procedures.
Matrix Series Instructions for Use 999.0908-190C
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