Winmate PT Series User Manual

Multi-touch chassis hmi

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PT-Series Multi-Touch

Chassis HMI

Intel® Core® i5-7200U, 2.5 GHz (turbo to 3.1 GHz)

(Optional Core i7-7500U, 2.7 GHz)

32"

Model No. W32IK3S-PTA2

User Manual

Part No. 91521110104Z

Version 1.0

Please read these instructions carefully before using this product, and save this manual for future use

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Page 1 PT-Series Multi-Touch Chassis HMI Intel® Core® i5-7200U, 2.5 GHz (turbo to 3.1 GHz) (Optional Core i7-7500U, 2.7 GHz) 32” Model No. W32IK3S-PTA2 User Manual Part No. 91521110104Z Version 1.0 Please read these instructions carefully before using this product, and save this manual for future use...
Page 2: Table Of Contents
PT-Series Multi-Touch HMI User Manual Contents Preface About This User Manual Chapter 1: Introduction 1.1 Features 1.2 Package Contents 1.3 Mechanical Dimensions 1.4 Physical Buttons 1.5 Connector Description Chapter 2: Installation 2.1 Wiring Requirements 2.2 VESA Mount 2.3 Turning On 2.4 Connecting Peripherals 2.4.1 Power Connector 2.4.2 Ethernet Connector...
Page 3: Preface
Preface 5.5 Ethernet Driver 5.6 Watchdog Driver Installation Chapter 6: Maintenance and Troubleshooting 6.1 Cleaning the LCD Monitor 6.2 Basic Troubleshooting Appendix Appendix A: Product Specifications Appendix B: Technical Support...
Page 4: Preface
PT-Series Multi-Touch HMI User Manual Preface FCC Statement This device complies with part 15 FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference.  This device must accept any interference received  including interference that may cause undesired operation.
Page 5 Preface We reserve the right to make changes, without notice, to any product, including circuits and/or software described or contained in this manual in order to improve design and/or performance. We assume no responsibility or liability for the use of the described product(s) conveys no license or title under any patent, copyright, or masks work rights to these products, and make no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified.
Page 6 According to the European Union issued Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2.0). Winmate Inc.’s guaranty is able to meet the current regulations and customer requirements in respect of the...
Page 7: About This User Manual
About This User Manual About This User Manual This User Manual provides information about using the Winmate® PT-Series HMI with Intel® Core™ i5-7200U Kaby Lake processor. This User Manual applies to the PT-Series HMI – W32IK3S-PTA2. The documentation set for the PT-Series HMI provides information for specific user needs, and includes: ...
Page 8: Chapter 1: Introduction
Giga LAN ports, serial interface RS-232/422/485 for machine-to-machine communications, and two USB 3.0 ports for data transfer. Chassis housing is protected with IP65 standard against water and dust from the front. The PT Series HMI is an ultimate solution for industrial automation and Point-of-Sale (POS) applications.
Page 9: Mechanical Dimensions
❻ 2 x USB 3.0 OSD Control Panel 1.4 Physical Buttons PT Series HMI has five physical buttons located on the bottom side. Item Description Power – Press to turn on/ off the device. Up - Press to adjust volume/ brightness up.
Page 10: Connector Description
PT-Series Multi-Touch HMI User Manual 1.5 Connector Description Terminal interfaces are located on the bottom side of the HMI device. Note: Notice that input and output connectors vary by product size and specifications. Terminal interfaces description: Item Description Power Jack – Provides power to the panel PC, accepts 12V DC power input (Optional 9-36V DC).
Page 11: Chapter 2: Installation
Chapter 2: Installation Chapter 2: Installation 2.1 Wiring Requirements The following common safety precautions should be observed before installing any electronic device: Caution  Strive to use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must cross make sure the wires are perpendicular at the intersection point.
Page 12: Vesa Mount
100x200 mm, 200x200 mm Installation Instruction Use Philips M4x5 screws to fix the desk stand to VESA holes on the back cover of the device. *The picture is for demonstration purposes only. VESA mount accessories are not supplied by Winmate.
Page 13: Turning On
Chapter 2: Installation 2.3 Turning On Follow the following steps to turn on your device: 1. Connect AC adapter to DC jack connector of the HMI. 2. Connect the power cord to AC adapter. 3. Plug the power cord to the AC outlet. 4.
Page 14: Connecting Peripherals
PT-Series Multi-Touch HMI User Manual 2.4 Connecting Peripherals This section lists HMI connectors and pin assignment. 2.4.1 Power Connector DC power source input is a DC-in power jack connector that accepts 12V DC power input. Pin assignment and signal names of power input connector Pin №...
Page 15: Usb Connector
Chapter 2: Installation 2.4.4 USB Connector The HMI has two USB 3.0 connectors. Use USB connector to connect your device to other USB compatible devices such as mouse, keyboard and printer. Pin assignment and signal names of two USB 3.0 connectors Pin №...
Page 16: Speaker
PT-Series Multi-Touch HMI User Manual 2.5 Speaker Two speakers 5 Watt are located on the rear side of the HMI.
Page 17: Chapter 3: Operating The Device
Chapter 3: Operating the Device Chapter 3: Operating the Device 3.1 Introduction Your HMI supports Windows 10 IoT Enterprise operating system:  Windows 10 IoT Important: The device is shipped with the OS System according to your order. Contact us if you have any questions regarding OS settings.
Page 18: How To Enable Watchdog
PT-Series Multi-Touch HMI User Manual 3.3 How to Enable Watchdog To enable Watchdog, you need to download Winmate Watchdog utility. Find more information on Watchdog in “Watchdog Guide” that you can download from Winmate Download Center. To enable watchdog in Watchdog AP follow the instructions below: 1.
Page 19 Chapter 3: Operating the Device Note: Before starting the recovery process, make sure to backup all user data. The data will be lost after the recovery process. To enable quick one-key recovery procedure: 1. Connect the computer to the power source. Make sure the computer stays plugged in to power source during the recovery process.
Page 20: Chapter 4: Insyde Bios Setup
PT-Series Multi-Touch HMI User Manual Chapter 4: Insyde BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu.
Page 21: Bios Functions
Chapter 4: Insyde BIOS Setup Note: You can press the F1, F2, F3, F4, –/+, and Esc keys by connecting a USB keyboard to your computer. For items marked ► press <Enter> for more options. 4.2 BIOS Functions 4.2.1 Main Menu The Main menu displays the basic information about yoursystem including BIOS version, processor RC version, system language, time, and date.
Page 22: Advanced
PT-Series Multi-Touch HMI User Manual 4.2.2 Advanced Select the Advanced Tab from the setup menu to enter the advanced BIOS setup screen. You can select any of the items on the left frame of the screen to go to the sub menu for the item, such as CPU Configuration.
Page 23 Chapter 4: Insyde BIOS Setup 4.2.2.1 CPU Configuration BIOS Setting Description Setting Option Effect Intel (VMM) Enable or disable Intel Enable/Disable When enabled, a VMM Virtualization Virtualization can utilize the Technology Technology. additional hardware capabilities provided by Vanderpool Technology. Active Processor Number of core to enable AII / 1 / 2/ 3 Select number of core...
Page 24 PT-Series Multi-Touch HMI User Manual 4.2.2.2 F81886A Configuration 4.2.2.3 GPIO Configuration...
Page 25 Chapter 4: Insyde BIOS Setup 4.2.2.4 Hardware Monitor...
Page 26 PT-Series Multi-Touch HMI User Manual 4.2.2.5 PCH-IO Configuration BIOS Setting Description Setting Option Effect PCI Express PCI Express clock gating Enter Opens sub-menu Configuration enable/disable for each root port. SATA And RST Enable/ Disable SATA device Enter Opens sub-menu Configuratuion Selectively enable/ disable Enter Opens sub-menu...
Page 27 Chapter 4: Insyde BIOS Setup 4.2.2.6 PCI Express Configuration...
Page 28 PT-Series Multi-Touch HMI User Manual 4.2.2.7 SATA and RST Configuration 4.2.2.8 USB Configuration...
Page 29 Chapter 4: Insyde BIOS Setup 4.2.2.9 ME Firmware Configuration...
Page 30 PT-Series Multi-Touch HMI User Manual...
Page 31 Chapter 4: Insyde BIOS Setup 4.2.2.10 Power & Performance BIOS Setting Description Setting Option Effect CPU – Power Configure CPU – Enter Opens sub-menu Management Power Management Control parameters...
Page 32 PT-Series Multi-Touch HMI User Manual...
Page 33 Chapter 4: Insyde BIOS Setup BIOS Setting Description Setting Option Effect Boot Configure Boot -Max non-turbo Select the performance Performance Performance Mode performance state that the BIOS will set Mode parameters -Max battery starting from reset vector -Turbo Performance Intel SpeedStep Configure Intel Enabled/ Allows more than two...
Page 34 PT-Series Multi-Touch HMI User Manual 4.2.2.11 System Agent (SA) Configuration BIOS Setting Description Setting Option Effect Graphics Configure Graphics Enter Opens sub-menu Configuration Configuration parameters Vt-d Intel® Virtualization Enabled Vt-d capability Technology for Disabled Directed I/O...
Page 35 Chapter 4: Insyde BIOS Setup 4.2.2.11.1 Graphics Configuration BIOS Setting Description Setting Effect Option Internal Graphics Internal Graphics Auto Keep IGFX enabled based on the settings Enabled setup options Disabled Aperture Size Select the aperture 128MB Select the aperture size size 256MB Note: Above 4MB MMIO BIOS...
Page 36 PT-Series Multi-Touch HMI User Manual 4.2.2.11.2 Vt-d BIOS Setting Description Setting Option Effect Vt-d Intel® Virtualization Enabled Vt-d capability Technology for Disabled Directed I/O...
Page 37: Boot
Chapter 4: Insyde BIOS Setup 4.2.3 Boot BIOS Setting Description Setting Effect Option Boot Type Boot Type UEFI Boot Select boot type to Dual type, Legacy configuration Type type or UEFI type Quick Boot Quick Boot Enabled Allows InsydeH20 to skip certain tests configuration Disabled while booting.
Page 38 PT-Series Multi-Touch HMI User Manual 4.2.3.1 Boot Type Order BIOS Setting Description Setting Option Effect Hard Disk Type Hard Disk Type Enter Opens Sub-menu configuration Others Other configuration Enter Opens Sub-menu...
Page 39 Chapter 4: Insyde BIOS Setup 4.2.3.1.1 Hard Disk Type 4.2.3.1.2 Others...
Page 40: Security
PT-Series Multi-Touch HMI User Manual 4.2.4 Security BIOS Setting Description Setting Option Effect TrEE Protocol Choose TrEE TrEE Protovol Version Protocol Version Version: 1.0 or 1.1 When hidden don’t TPM Availability TPM Availability Available configuration Hidden exposes TPM to 0 TPM Operation TPM Operation Select one of the...
Page 41: Power
Chapter 4: Insyde BIOS Setup 4.2.5 Power BIOS Setting Description Setting Option Effect ACPI S3 ACPI S3 Disabled Enable/ Disable ACPI configuration Enabled S1/S3 Sleep state Auto Wake on S5 Auto Wake on S5 Disabled Auto Wake on S5, by configuration By Every Day Day or Month or fixed...
Page 42: Exit
PT-Series Multi-Touch HMI User Manual 4.2.6 Exit...
Page 43: Chapter 5: Driver Installation
Chapter 5: Driver Installation Chapter 5: Driver Installation This chapter provides guideline to driver installation. 5.1 Chipset Driver Follow instructions below to install Chipset driver. 1. Open the Driver CD (included in the package) and select Chipset driver. 2. Installation window will pop up, select Next.
Page 44 PT-Series Multi-Touch HMI User Manual 3. Select Accept to agree with the terms of license agreement. 4. Check the ReadMe file information, select Install to continue.
Page 45: Graphic Driver
Chapter 5: Driver Installation 5. Wait for the driver to be installed. When installation completed, select Restart Now to restart your computer. 5.2 Graphic Driver Follow instructions below to install Graphic driver. 1. Open the Driver CD (included in the package) and select Graphic driver.
Page 46 PT-Series Multi-Touch HMI User Manual 2. Installation window will pop up, select Next. 3. Select Accept to agree with the terms of license agreement.
Page 47 Chapter 5: Driver Installation 4. Check the ReadMe file information, select Next to continue.
Page 48 PT-Series Multi-Touch HMI User Manual 5. Wait for the driver to be installed. 6. Select Next to continue.
Page 49: Management Engine (Me)
Chapter 5: Driver Installation 7. After installation is completed, select “Yes, I want to restart this computer now”, and click Finish. 5.3 Management Engine (ME) Follow instructions below to install Management Engine (ME) . 1. Open the Driver CD (included in the package) and select ME driver.
Page 50 PT-Series Multi-Touch HMI User Manual 2. Select Next to start the installation. 3. Select Next to agree with the terms of license agreement.
Page 51 Chapter 5: Driver Installation 4. Wait for the driver to be installed. 5. When installation completed, select Finish complete installation.
Page 52: Audio Driver
PT-Series Multi-Touch HMI User Manual 5.4 Audio Driver Follow instructions below to install Audio driver. 1. Open the Driver CD (included in the package) and select Audio driver. 2. Select Next to continue.
Page 53: Ethernet Driver
Chapter 5: Driver Installation 3. When installation completed, select Finish complete installation. 5.5 Ethernet Driver Follow instructions below to install LAN driver. 1. Open the Driver CD (included in the package) and select LAN driver.
Page 54 PT-Series Multi-Touch HMI User Manual 2. When compression is complete, select Next. 3. Read the license agreement, and then select Next.
Page 55 Chapter 5: Driver Installation 4. System displays the installed packages, select Next. 5. Confirm the installation, select Install to start the installation.
Page 56: Watchdog Driver Installation
PT-Series Multi-Touch HMI User Manual 6. When installation is completed, select Finish to close the window. 5.6 Watchdog Driver Installation For more details about Winmate Watchdog, please download Watchdog Guide from Winmate Downloads Center: http://dc.winmate.com.tw/_downloadCenter/2017/Embedded%20Computing/Watchdog%20Guide_ IB_IH_IV_IK.pdf Follow instructions below to install Watchdog driver.
Page 57 Chapter 5: Driver Installation 4. When Windows Security dialog appear, select install to continue the Installation. 5. Wait for installation to complete. When installation is complete, press any key to close.
Page 58 PT-Series Multi-Touch HMI User Manual 6. Open the Driver CD (included in the package) and select Watchdog AP. 7. Select Next.
Page 59 Chapter 5: Driver Installation 8. The installed storage location is displayed, select Next to continue. 9. Select Next to start the installation.
Page 60 PT-Series Multi-Touch HMI User Manual 10. When installation is completed, select Finish to close the window.
Page 61: Chapter 6: Maintenance And Troubleshooting
Chapter 6: Maintenance and Troubleshooting Chapter 6: Maintenance and Troubleshooting 6.1 Cleaning the LCD Monitor Before cleaning:  Make sure the device is turned off.  Disconnect the power cable from any AC outlet. When cleaning:  Never spray or pour any liquid directly on the screen or case. ...
Page 62: Appendix
PT-Series Multi-Touch HMI User Manual Appendix Appendix A: Product Specifications Model Name W32IK3S-PTA2 Size/Type 32” TFT Resolution 1920x1080 Brightness 400 nits (typ.) Contrast Ratio 4000:1 (typ.) Display Viewing Angle -89~89(H);-89~89(V) Max Colors 16.7M (8bits/ color) Front Side Glass Protection glass with optical bonding Touch Projected Capacitive Multi-Touch 10-point Intel®...
Page 63: Appendix B: Technical Support
Appendix Appendix B: Technical Support Winmate provides the following Drivers, SDK and Update Guide: Item Driver Description Utility Watchdog Utility To find the Drivers and SDK, please refer to the Driver CD that comes in the package or contact us. Also, you can download drivers from...

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Winmate PT Series User Manual

Preface

About this User Manual

Chapter 1: Introduction

Chapter 2: Installation

Chapter 3: Operating the Device

Chapter 4: Insyde BIOS Setup

Chapter 5: Driver Installation

Chapter 6: Maintenance and Troubleshooting

Appendix

Appendix A: Product Specifications

Appendix B: Technical Support

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