DeLonghi Maestosa EPAM96X.75 Instructions For Use Manual page 33

PROBLEM
The machine emits noises or small
puffs of steam while not in use
The appliance emits puffs of steam
from the drip tray (A22) and/or there
is water on the surface the appliance
rests on.
The hot chocolate is cold or there are
lumps
The chocolate is not sufficiently dense The hot chocolate powder does not
During cleaning, there are traces of
black on the stirrer (E4)
There is little or no froth on the cold
coffee
The cold coffee is hot
The inside of the machine is wet and
there is condensation
POSSIBLE CAUSE
The machine is ready for use, or has re-
cently been turned off, and condensate
is dripping into the hot vaporiser
The drip tray grille (A21)has not been
replaced after cleaning.
The choco stirrer (E5) and steam spout
(E4) are not inserted correctly in the
funnel (E3).
The instructions have not been
followed.
contain thickener.
The highest density has not been
selected.
Incorrect quantities of milk and hot
chocolate powder.
The wrong stirrer has been inserted
The magnets in the stirrer attract trac-
es of iron naturally present in the hot
chocolate powder.
Low froth has been selected.
The stirrer is missing or inserted
incorrectly
Too much, or the wrong quantity of ice
has been used
The coffee is unsuitable or has been left
open for too long
Too little and/or the wrong quantity of
ice has been used
The machine's cooling circuit is not
working correctly. You are continuing
to use the machine even though the
"MACHINE COOLING FAULT" alarm is
displayed
33
REMEDY
This is part of normal operation. To limit the
phenomenon, empty the drip tray.
Put the drip tray grille back in the drip tray.
Insert the stirrer and steam spout on the
funnel.
Pour first the milk/water, then the hot choco-
late powder into the funnel (E3).
Change the type of hot chocolate powder.
Select maximum density in the corresponding
screen (see section "10. making hot chocolate")
Respect the instructions in section "10. making
hot chocolate"
Remove the aero stirrer (E6) and insert the
choco stirrer (E5)
Clean as described in section "17.11 Cleaning
the "Mix Carafe" (E)".
Select maximum froth (see section "11.1 Mak-
ing cold coffee")
Insert the aero stirrer (E6)
Respect the instructions in section "11.1 Mak-
ing cold coffee".
Use "fresh", ideally "robusta" coffee
Respect the instructions in section "11.1 Mak-
ing cold coffee"
Turn the machine off and leave it to cool down.
If the problem persists, contact De'Longhi Cus-
tomer Services