Preface
Documentation Web sites
For Avaya product documentation, go to http://www.avayadocs.com. Additional information
about new software or hardware updates will be contained in future issues of this book. New
issues of this book will be placed on the Web site when available.
Use the following Web sites to view related support documentation:
Information about Avaya products and service
●
http://www.avaya.com
Sun hardware documentation
●
http://docs.sun.com
Informix documentation
●
http://www.informix.com
Tivoli Storage Manager documentation
●
http://www.tivoli.com
Support
Contacting Avaya technical support
Avaya provides support telephone numbers for you to report problems or ask questions about
your product.
For United States support:
1- 800- 242-2121
For international support:
See the
1-800 Support Directory
Escalating a technical support issue
Avaya Global Services Escalation Management provides the means to escalate urgent service
issues. For more information, see the
18
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting
listings on the Avaya Web site.
Escalation Management
listings on the Avaya Web site.
May 2006