Polycom VVX 3 Series Setting Up And Using
Polycom VVX 3 Series Setting Up And Using

Polycom VVX 3 Series Setting Up And Using

On the cloud pbx
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Setting up Polycom VVX phones on the
Cloud PBX
This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX
Contents
List of Polycom phones that are auto provisioned and tightly integrated ......................................................................... 2
Auto provisioning ................................................................................................................................................................ 2
Typical phone lay-out .......................................................................................................................................................... 3
Browse to the portal for call set-up and phone programming ........................................................................................... 3
Program the soft keys on the phone with Lines, Users or Parking spaces ......................................................................... 4
The PBX soft key .................................................................................................................................................................. 7
The Directory soft key ......................................................................................................................................................... 7
The Forward soft key .......................................................................................................................................................... 7
The UnPark soft key ............................................................................................................................................................ 7
The Pickup soft key ............................................................................................................................................................. 7
Answering a Call .................................................................................................................................................................. 8
Making an External Call ....................................................................................................................................................... 8
Make an Internal Call .......................................................................................................................................................... 8
Redial a Number ................................................................................................................................................................. 8
Transfer a Call (unannounced) ............................................................................................................................................ 9
Transfer a Call (announced) ................................................................................................................................................ 9
Hold and Resume ................................................................................................................................................................ 9
Orbital Park and AutoPark .................................................................................................................................................. 9
Picking up a Parked Call ...................................................................................................................................................... 9
Voice Mail ........................................................................................................................................................................... 9
Volume Adjustment .......................................................................................................................................................... 10

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Summary of Contents for Polycom VVX 3 Series

  • Page 1: Table Of Contents

    Setting up Polycom VVX phones on the Cloud PBX This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX Contents List of Polycom phones that are auto provisioned and tightly integrated ................. 2 Auto provisioning ................................2 Typical phone lay-out ................................
  • Page 2: List Of Polycom Phones That Are Auto Provisioned And Tightly Integrated

    List of Polycom phones that are auto provisioned and tightly integrated Polycom VVX 2, 3, 4, 5 and 6 series terminals. The PBX menus can be accesses by pressing the PBX soft key. To see the phone IP address and MAC address, press the 1, 4 and 7 keys simultaneously for about 4 seconds.
  • Page 3: Typical Phone Lay-Out

    Typical phone lay-out Browse to the portal for call set-up and phone programming Go to your user portal on the cloud PBX, by browsing to your cloud server, normally at an address in the format mycompany.serverpbx.com, and entering your user name and password. Dial a number by entering it in the Dial/Chat box or by selecting an entry in a phone book.
  • Page 4: Program The Soft Keys On The Phone With Lines, Users Or Parking Spaces

    Program the soft keys on the phone with Lines, Users or Parking spaces In the browser portal, click on the Function Keys icon and your Polycom model should be displayed in the Phone Model drop-down menu. Click on your Polycom model.
  • Page 5 Each of the numbered keys can be configured, only in sequence and from the top down, as a Line, a User (extension) or as a Parking Space, using the drop-down menu. Note that the four soft keys below the display are context sensitive and are not programmable. Clicking on, for example, “User”...
  • Page 6 Press the “Provision Now!” key to implement the selected key assignments. The “Phone will be provisioned shortly” message displays. Click “OK”.
  • Page 7: The Pbx Soft Key

    The PBX soft key The soft key on the left, beneath the display is normally assigned as the PBX key. The features listed below are among those that can be programmed, by pressing the <PBX> soft key, when the phone is idle. Pick-Up Paging Phone Book...
  • Page 8: Answering A Call

    Answering a Call Incoming calls to the system phone are indicated in several ways - The phone rings • The incoming call is shown on the display • The call can be answered in either of the following ways. • 1.
  • Page 9: Transfer A Call (Unannounced)

    Transfer a Call (unannounced) While in conversation  Press the “Transfer” soft key (you will hear dial tone)  Dial the extension number to transfer to, then press the “Transfer” soft key again  Hang up handset Transfer a Call (announced) While in conversation ...
  • Page 10: Volume Adjustment

     Scroll down and use the center circle navigation key to select  Navigate to desired message (newest is at top), select Play and press the “Call” soft key to hear the message. Using just audio prompts  Press the “Message” button and dial the appropriate digits as instructed by the audio prompts. To access your mailbox from another phone dial #99<ext>...

This manual is also suitable for:

Vvx 4 seriesVvx 2 seriesVvx 6 seriesVvx 5 series

Table of Contents