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Compaq XP1000 Installation And Setup Manual

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Compaq Professional Workstation
XP1000 Installation and Setup
Guide
Part Number EK-CPWXP-SI. B01
Second Edition (July 1999)
Compaq Computer Corporation
Compaq Confidential – Need to Know Required
Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments:
Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM

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Summary of Contents for Compaq XP1000

  • Page 1 Part Number EK-CPWXP-SI. B01 Second Edition (July 1999) Compaq Computer Corporation Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...
  • Page 2 MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1999 Compaq Computer Corporation.

  • Page 3: Table Of Contents

    Chassis Lockdown Hasp ................1-9 Kensington Lock ..................1-10 Passwords....................1-10 Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...
  • Page 4 Power Cord Requirements General Requirements ..................B-1 Country-Specific Requirements ................B-2 Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...
  • Page 5 Table B-1 Power Cord Set Requirements - By Country ........B-2 Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...

  • Page 7: About This Guide

    When you are instructed to enter information, type the information and then press the Enter key. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...

  • Page 8: Symbols In Text

    Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...

  • Page 9: Rack Stability

    Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-SI.B01 File Name: a-frnt.doc Last Saved On: 6/3/99 9:58 AM...

  • Page 10: Compaq Website

    Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com. Be sure to have the following information available before you call Compaq:...

  • Page 11: Getting Started

    A typical Compaq Professional Workstation configuration is shown here. Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 12: Before You Begin

    Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 13: Creating A Comfortable Work Environment

    Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...
  • Page 14 2. Connect the monitor, as shown. ML014610 Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 15: Connecting External System Devices

    Because beeps are not sent through the audio device, they are not audible. Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...
  • Page 16 Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 17: Starting Your System

    LED blinks during some sleep modes. An advantage of sleep mode is Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 18: Preloaded Operating System Software

    Click on Start on the Windows NT toolbar. Select Shut Down. Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 19: Compaq Tru64 Unix

    Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 20: Kensington Lock

    See Chapter 3, Troubleshooting Compaq Confidential – Need to Know Required Writer: Steve Russell Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: b-ch1 Getting Started.doc Last Saved On: 5/28/99 10:39 AM...

  • Page 21: Setting Up An Operating System

    2-3 for instructions on installing the Compaq Tru64 UNIX operating system. Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 22: Starting A Windows Nt Installation

    Windows NT operating system . Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 23: Table 2-1 Starting A Microsoft Windows Nt

    Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...
  • Page 24 Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...
  • Page 25 HAL ATAPI.sys does not contain the SN-KZPCA-AA driver. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...
  • Page 26 Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 27: Table 2-2 Setting Up Partitions For A Windows Nt

    Hard Disk Setup. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 28: Starting An Installation Of Compaq Tru64 Unix

    >>>init continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 29: Updating Firmware

    IMPORTANT: Consult your upgrade documentation for more information. Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 30: Microsoft Windows Nt Operating System Firmware/Software

    Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 31: Compaq Tru64 Unix Operating System Firmware

    SCSI Bus ID 7 5.57 Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...
  • Page 32 Type Update SRM and follow instructions on screen. Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: c-ch2 Setting Up an Operating System.doc Last Saved On: 5/28/99 11:47 AM...

  • Page 33: Troubleshooting

    Chapter Troubleshooting This chapter describes guidelines for battery replacement, ISA restrictions, and initial as well as some detailed troubleshooting for your Compaq Professional Workstation XP1000. IMPORTANT: Refer to the documentation supplied with additional options if you experience problems with specific options that you have installed.

  • Page 34: Isa Restrictions

    VGA controller must be on the first graphics module in the PCI bus. The PCI-based Token Ring option, SN-KBXNP-AC, must be installed in the PCI-1 Bus (slots 4 and 5, the bottom two slots on a Compaq Professional Workstation XP100).

  • Page 35: Tips

    NOTE: If Customer Support tells you to return a failed component, pack it in its original container and then return it to Compaq Computer Corporation or your Compaq authorized distributor as instructed. Check that the power indicator is on and that the fans (CPU, PCI, and power supply) are running.

  • Page 36: Logging Equipment

    Front-panel cable not plugged in to the main logic board. Plug cable in. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 37 Reapply power. If necessary, unplug power cord and then replug power cord. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 38 Windows NT overwrote Compaq Tru64 UNIX boot block. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 39 [Tab] to “Autostart count” and select the number of seconds that you need. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 40 Check that there is active termination only. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 41 Clean the mouse. Mouse ball sticking. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 42 SRM firmware and starts AlphaBIOS firmware when powered on. Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...

  • Page 43: Table 3-2 Disk Drive Troubleshooting

    12-45538-01 active terminator. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 44 NOTE: 1.44-MB drive light is on during this condition. Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...

  • Page 45: Table 3-3 Audio Troubleshooting

    Record or playback volume level Reduce the volume level. (Use amplified set high. speakers.) Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...

  • Page 46: Table 3-4 Monitor Troubleshooting

    Monitor signal cable loose or Inspect connector pins. Replace cable if damaged. damaged. continued Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...
  • Page 47 Monitor power indicator Monitor cable not connected. Connect monitor cable. is flashing. Compaq Confidential – Need to Know Required Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments: Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM...

  • Page 49: Customer Support

    Also, you may consult your distributor or Compaq representative. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: e-ch4 Customer Support.doc Last Saved On: 5/28/99 10:41 AM...

  • Page 50: Support Resources/Checklist

    Date of purchase Software platform and version continued Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: e-ch4 Customer Support.doc Last Saved On: 5/28/99 10:41 AM...
  • Page 51 (POST, boot operating system, etc.) What hardware has been replaced? Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: e-ch4 Customer Support.doc Last Saved On: 5/28/99 10:41 AM...

  • Page 53: Regulatory Compliance Notices

    Appendix Regulatory Compliance Notices NOTE: The Compaq Professional Workstation XP1000 system is a Class B product. Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum.

  • Page 54: Class A Equipment

    For questions regarding this declaration, contact: Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: f-appa Regulatory Compliance Notices.doc Last Saved On: 5/28/99 10:41 AM...

  • Page 55: Modifications

    Règlement sur le matériel brouilleur du Canada. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: f-appa Regulatory Compliance Notices.doc Last Saved On: 5/28/99 10:41 AM...

  • Page 56: European Union Notice

    (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: f-appa Regulatory Compliance Notices.doc Last Saved On: 5/28/99 10:41 AM...

  • Page 57: Acoustic Declaration

    Computer Corporation representatives. 1 B = 10 dBA. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: f-appa Regulatory Compliance Notices.doc Last Saved On: 5/28/99 10:41 AM...

  • Page 59: Power Cord Requirements

    EN60320/IEC 320 Standard Sheet C13 Connector, for mating with the appliance outlet on the computer. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: g-appb Power Cord Requirements.doc Last Saved On: 5/28/99 10:42 AM...

  • Page 60: Country-Specific Requirements

    Japanese Industrial Standard C8303 (7A, 125V) configuration. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: g-appb Power Cord Requirements.doc Last Saved On: 5/28/99 10:42 AM...

  • Page 61: Electrostatic Discharge Guidelines

    Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: h-appc Electrostatic Discharge Guidelines.doc Last Saved On: 5/28/99 10:42 AM...
  • Page 62 Authorized Compaq Reseller. Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: h-appc Electrostatic Discharge Guidelines.doc Last Saved On: 5/28/99 10:42 AM...

  • Page 63: Index

    Flash update utility 2-11 Disposal 3-1 flashROM 2-9, 3-7 Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: x-index.doc Last Saved On: 5/28/99 12:02 PM...
  • Page 64 3-10 power cord set agency approval B-1 Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: x-index.doc Last Saved On: 5/28/99 12:02 PM...
  • Page 65 C-2 updating firmware 2-11 using C-2 Update utility 2-11 Compaq Confidential – Need to Know Required Writer: SES Project: Compaq Professional Workstation XP1000 Installation and Setup Guide Comments: Part Number: EK-CPWXP-S1.B01 File Name: x-index.doc Last Saved On: 5/28/99 12:02 PM...

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