Compaq XP1000 Installation And Setup Manual page 37

Table 3-1
System Troubleshooting
continued
Problem
Power is on, but there
is no screen display and
no beeps.
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Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM
Possible Cause
Monitor brightness and contrast
controls are not correctly set.
Monitor is off
Monitor cable or power cord is
incorrectly installed.
Configuration error.
Monitor is defective.
Bad monitor cable.
Defective video controller
module.
Keyboard or video controller
missing or malfunctioning.
System is in ACPI sleep mode.
Troubleshooting 3-5
Action
Adjust the brightness and contrast controls.
Ensure AC power cord is plugged in and turn on
the monitor.
Check all monitor connections.
Refer to the video module documentation for
more information.
Try another monitor.
Try another cable.
Replace the video module.
The console firmware tests for keyboard and
video before displaying information. Check
connections.
Press power button briefly to wake up the
system. If that does not work, press power
button for 4 seconds to shut down the system
fully. Reapply power. If necessary, unplug
power cord and then replug power cord.
continued