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Quantum StorNext QM1200 Replacing Manual

Quantum StorNext QM1200 Replacing Manual

Base system, a controller
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StorNext QM1200, QS1200 or QS2400 Base System
Replacing a Controller
*6-68012-01 B*
6-68012-01 Rev B

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Summary of Contents for Quantum StorNext QM1200

  • Page 1 StorNext QM1200, QS1200 or QS2400 Base System Replacing a Controller *6-68012-01 B* 6-68012-01 Rev B...
  • Page 2 Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT Quantum, the Quantum Logo, Backup. Recovery. Archive. It's What We Do., Be Certain, Be Quantum Certain, DLT, the DLT Logo, DLTSage, DLTtape, the DLTtape Logo, DXi, DXi Accent, Dynamic Powerdown, FastSense, FlexLink, GoProtect, GoVault, iLayer, Lattus, MediaShield, Optyon, Pocket-sized., Well-armored., Preserving the World's Most Important Data.
  • Page 3 Replacing a Controller in the StorNext QM1200, QS1200 or QS2400 Base System Use this procedure to replace a controller in the StorNext QM1200, QS1200 or QS2400 Base System. Read through all of the following steps in this procedure before you start to replace the controller canister.
  • Page 4 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Use the command line interface (CLI) to run the save storageArray supportData command to — gather comprehensive support data about the storage array. For more information about this command, refer to Command Line Interface and Script Commands.
  • Page 5 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Figure 2 Controller Service Action LEDs Controller Service Action Allowed LED (Blue) Controller Service Action Required LED (Amber) – ATTENTION Potential degraded performance To prevent degraded performance, do not twist, fold, pinch, or step on the cables.
  • Page 6 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Removing the Failed Controller Prepare the controller air blocker (Figure 3) by removing it from its packaging and folding it inward at right angles so it is ready to insert into the open controller slot.
  • Page 7 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Remove the failed controller (Figure Unlock and pull out the release lever to release the controller. Using the release lever and your hands, pull the controller out of the base system.
  • Page 8 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Figure 5 Inserting the Controller Air Blocker into the Open Controller Slot Removing Battery (Move from Failed to Serviceable Controller) On the failed controller (Figure 6), press down on both of the top cover latch buttons, and slide the top cover to the rear.
  • Page 9 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Locate the battery within the controller (Figure Figure 7 Battery and Locking Handle in the Controller Top Cover Latch Buttons Battery Circuit Board Battery Latch On the failed controller with the battery, perform these steps: Release the latch that secures the battery to the controller.
  • Page 10 Reinstall the top cover on the new controller by sliding it forward until the top cover latch buttons click. Installing a Controller in the StorNext QM1200, QS1200 or QS2400 Base System Remove the controller air blocker from the controller slot.
  • Page 11 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Use either the GUI (first bullet) or the CLI (second bullet) to bring the controller online. From the Hardware pane in the Array Management Window, right-click the picture of the controller, and —...
  • Page 12 StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller April 2015 Does any component have a Needs Attention status? Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete the recovery — procedure. If the problem is not resolved, contact your Customer and Technical Support representative.

This manual is also suitable for:

Stornext qs1200Stornext qs2400