Quantum StorNext QM1200 Replacing Manual page 12

StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller
5. Does any component have a Needs Attention status?
Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete the recovery
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procedure. If the problem is not resolved, contact your Customer and Technical Support representative.
No – Go to step
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6. Remove the antistatic protection.
7. Gather support data about your updated storage array by using one of these methods:
Use the storage management software to collect and save a support bundle of your storage array. From the
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Array Management Window, select Monitor >> Health >> Collect Support Data. Then name and specify a
location on your system where you want to store the support bundle.
Use the CLI to run the save storageArray supportData command to gather comprehensive support
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data about the storage array. For more information about this command, refer to Command Line Interface and
Script Commands.
NOTE Running this command can temporarily impact performance on your storage array.
6.
Quantum Corporation
- 10 -
April 2015