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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC), 6-68079-01 Rev B, April 2015, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Replacing a Host Interface Card (HIC) in a StorNext QS1200 / QS2400 ATTENTION Possible equipment damage – Only a qualified service technician should perform this procedure, or equipment damage might result.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Use the storage management software to collect and save a support bundle of your storage array. From the — Array Management Window toolbar, click Monitor > Health > Collect Support Data. Then name and specify a location on your system where you want to store the support bundle.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Figure 2 Controller Service Action LEDs Controller Serviced Action Allowed LED (Blue) Controller Service Action Required LED (Amber) Removing the Controller from the Array ATTENTION Potential degraded performance – To prevent degraded performance, do not twist, fold, pinch, or step on the cables.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Figure 3 Controller LEDs Host Link 1 Service Action Required LED (Green) Host Link 2 Service Action Required LED (Green) Battery Service Action Required LED (Amber) Controller Service Action Allowed LED (Blue) Controller Service Action Required LED (Amber) Disconnect all cables from the controller canister that contains the HIC.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 4) by removing it from its packaging and folding it inward at right Prepare the controller air blocker (Figure angles, so it is ready to insert into the open controller slot.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Set the controller canister on a flat, static-free surface with the release levers up. ATTENTION Possible equipment damage – The controller slot cannot remain open for more than three minutes because of the possibility of overheating the equipment.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Removing the HIC from the Controller 7), press down on both of the top cover latch buttons, and slide the top cover On the controller canister (Figure to the rear. Remove the top cover.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Remove the screws holding the front bezel to the controller canister with a Phillips screwdriver. NOTE The front bezel can suddenly pop loose and cause damage to either the front bezel flex harness or the ZIF socket that is attached to the controller card.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Reattach the bezel flex harness by gently lifting the latch on the ZIF socket, and inserting the ribbon cable into the ZIF socket. Then push the ZIF socket closed.
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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC) April 2015 Look at the Controller Service Action Required LED, and look at all of the base system’s Service Action Required LEDs. Based on the LED status, perform one of these actions: All of the Service Action Required LEDs are off, and the Array Management Window indicates an —...
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