BIO RAD PowerPac HV Series Instruction Manual page 41

Error Message
ERROR STOP: CODE 18
TEMP REG ERROR
CORRECT AND CONTINUE
RUN PAUSED
ERROR CODES: 14, 15, 17,
19–99
Contacting Technical Support
For Technical Support Contact your local Bio-Rad office. In the US call 1-800-4BIORAD
(1-800-424-6723)
Please have the following information available:
Model number: Located on the sticker on the bottom of the unit.
Serial number: Located on the sticker on the bottom of the unit.
Firmware version: The PowerPac HV displays the software version momentarily after
switching the power ON.
State clearly the error code, error message or anomaly, and the conditions that originated
the problem, including run parameters (V, A and W) as well as electrophoresis cell and
buffer system.
Calibration and Service agreements are available through Technical Support.
PowerPac HV – Instruction Manual
Possible Cause
The set temperature cannot
be reached because:
1. The temperature probe is
no longer connected to
the electrophoresis cell
or the temperature probe
made poor contact with
the electrophoresis cell.
2. The programmed power is
insufficient to reach the set
temperature.
Hardware
malfunction
Solution
1. Make sure the temperature
probe is securely fastened to
the electrophoresis cell.
2. Adjust the power so it is
sufficient to reach the set
temperature.
Press CONTINUE after the
appropriate corrections are made.
Press CANCEL to terminate the
run
Turn power supply off and on then
restart run. If problem persists,
contact Bio-Rad Technical
Support.
33