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Digi Connect Series User Manual

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Digi Connect Family and
ConnectPort TS Family
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Summary of Contents for Digi Connect Series

  • Page 1 Digi Connect Family and ConnectPort TS Family User Guide...
  • Page 2 Digi Connect ES ConnectPort TS Trademarks and copyright Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United States and other countries worldwide. All other trademarks mentioned in this document are the property of their respective owners.

  • Page 3: Table Of Contents

    Customization capabilities Network connections and data paths Network services Network/serial clients Get started with Digi Connect and ConnectPort TS Family products ConnectPort TS 8/16: Verify the components and connect the hardware Verify the ConnectPort TS components Connect the ConnectPort TS hardware...
  • Page 4 Test the IP address assignment Sign in to the web interface Use a web browser to sign in to the web interface Use Digi Device Discovery utility to sign in to the web interface Overview: Configuration, monitoring, and administration Configuration capabilities...
  • Page 5 Configure the wireless card without an access point Set DIP switches on Digi Connect SP\Wi-SP Batch configuration capabilities Configure and manage the device using the Digi Connect and ConnectPort TS Family command line interface Configuration through the command line Access the command-line interface...
  • Page 6 Administration Remote Manager monitoring capabilities Remote Manager device management SNMP device monitoring capabilities Supported RFCs and MIBs SNMP configuration Download a Digi MIB Supported SNMP traps Digi Connect Family and ConnectPort TSFamily...
  • Page 7 Digi Connect WI-SP Digi Connect ME Digi Connect Wi-ME Digi Connect EM and Digi Connect Wi-EM Digi Connect 48 SB and Digi Connect 4/8 SB with switch ConnectPort TS Family Products Rack Mounting (ConnectPort TS 16 models) Safety and installation considerations...

  • Page 8: About This Guide

    About this guide This guide describes how to install, provision, configure, monitor, and administer Digi Connect and ConnectPort TS Family. The guide covers the following products: Digi Connect products: Digi Connect SP Digi Connect Wi-SP Digi Connect ME Digi Connect ME 4 MB...

  • Page 9: Important Safety Information

    Digi Connect ES Device Server Hardware Setup Guide RealPort®Installation Guide For product support resources visit the following support pages: Digi Connect Family and ConnectPort TS Family serial servers For additional information, see the following resources: Online help and tutorials in the...
  • Page 10 About this guide Where to find information Product information available on the Digi website, www.digi.com, and the Digi support site, including: Support forum Knowledge Base Datasheets/product briefs Application/solution guides Carrier-specific documents Digi Connect Family and ConnectPort TSFamily...

  • Page 11: Digi Connect And Connectport Ts Family Features

    Digi Connect and ConnectPort TS Family features This section provides an overview of Digi Connect and ConnectPort TS Family features. User interfaces You can use the following user interfaces to configure, monitor, and administer Digi devices: Digi Remote Manager Web-based interface...

  • Page 12: Ip Protocol Support

    Digi Connect and ConnectPort TSFamily features IP protocol support IP protocol support All Digi Connect and ConnectPort TS Family devices include an on-board TCP/IP stack with a built-in web server. Supported protocols vary by specific product and include, unless otherwise noted: Transmission Control Protocol (TCP)
  • Page 13 The Auto-IP protocol automatically assigns an IP address from a reserved pool of standard Auto-IP addresses to the computer on which it is installed. Digi devices automatically obtain their IP addresses from a DHCP server. If the DHCP server is unavailable or nonexistent, Auto-IP assigns the device an IP address.

  • Page 14: Realport Software

    HyperText Transfer Protocol (HTTP)/HyperText Transfer Protocol over Secure Socket Layer (HTTPS) Digi provides web pages that you can use to configure the Digi Connect and ConnectPort TS Family product. You can secure these web pages by requiring a user login.

  • Page 15: Encrypted Realport

    Alarms You can configure Digi Connect and ConnectPort TS Family products to issue alarms, in the form of email messages or SNMP traps, when certain device events occur, including: Changes in GPIO signals (on embedded products) Data patterns detected in the data stream Configuring Digi devices to issue alarms allows you to know when events occur.

  • Page 16: Encryption

    Encrypted RealPort offers encryption for the Ethernet connection between the COM/TTYport and the Digi Connect and ConnectPort TS Family product. Encryption prevents internal and external snooping of data across the network by encapsulating the TCP/IP packets in an SSL connection and encrypting the data using the Advanced Encryption Standard (AES) security algorithm.

  • Page 17: Snmp Security

    Digi device. Configuration management Once a Digi Connect and ConnectPort TS Family device is configured and running, you may need to periodically perform the following configuration-management tasks: Copy configurations to and from a remote host...

  • Page 18: Network Connections And Data Paths

    Define the custom factory defaults that the devices use to restore factory default settings. Network connections and data paths Digi Connect and ConnectPort TS Family devices allow for several kinds of connections and paths for data flow between Digi Connect and ConnectPort TS Family devices and other entities. You can group these connections into two main categories: Network services, in which a remote entity initiates a connection to a Digi device.

  • Page 19: Network/Serial Clients

    DialServ: Connecting a DialServ device to the serial port. DialServ simulates a public switched telephone network (PSTN) to a modem and forwards the data to the serial port. The Digi device sends and receives the data over an IP network.
  • Page 20 Command-line interface (CLI)-based client connections CLI-based client connections are available for use when you establish a session with the Digi Connect and ConnectPort TS Family product’s CLI. CLI-based client connections include: ssh: Allows you to connect to a remote entity using the ssh protocol.

  • Page 21: Get Started With Digi Connect And Connectport Ts Family Products

    Get started with Digi Connect and ConnectPort TS Family products This section walks you through configuring an IP address and signing in to your Digi Connect and ConnectPort TS Family device. ConnectPort TS 8/16: Verify the components and connect the hardware...

  • Page 22: Connectport Ts 8/16: Verify The Components And Connect The Hardware

    Get started with Digi Connect and ConnectPort TS ConnectPort TS8/16: Verify the components and connect Family products the hardware ConnectPort TS 8/16: Verify the components and connect the hardware This section contains information only for the following ConnectPort TS variants:...

  • Page 23: Connect The Connectport Ts Hardware

    UI on the device or to register the device with Digi Remote Manager. If the device was already registered with Remote Manager at the time of the factory reset, you do not need the unique password to access the device in Remote Manager.

  • Page 24: Pin Positions For Serial Devices Connected To A Connectport Ts

    Get started with Digi Connect and ConnectPort TS ConnectPort TS8/16: Verify the components and connect Family products the hardware Pin positions for serial devices connected to a ConnectPort TS This section shows the pin positions for serial devices connected to your device.

  • Page 25: Configure The Connectport Ts Serial Ports

    Use the Digi Discovery Utility to find devices You can use the Digi Discovery Utility to discover devices present on a network. You can select a device from the list, and then configure the serial ports. Use Digi Device Discovery utility to sign in to the web interface.

  • Page 26: Locate The Appropriate Cable Adapters

    For EIA-232 devices that will be connected using 8-wire cables, configure the Altpin setting. The default for this setting is off, and it must be enabled as needed for each serial port. 1. Select the device in the Digi Discovery Utility. 2. Click Advanced Serial Settings.

  • Page 27: Connect Sp: Verify The Components And Connect The Hardware

    Get started with Digi Connect and ConnectPort TSFamily Connect SP: Verify the components and connect the products hardware Connect SP: Verify the components and connect the hardware Note Perform this step only if you have a Connect SP device. Verify the components Verify that you have all included equipment.

  • Page 28: Connect The Hardware

    UI on the device or to register the device with Digi Remote Manager® . If the device was already registered with Remote Manager at the time of the factory reset, you do not need the unique password to access the device in Remote Manager.

  • Page 29: Connect Es: Verify The Components And Connect The Hardware

    Get started with Digi Connect and ConnectPort TSFamily Connect ES: Verify the components and connect the products hardware Connect ES: Verify the components and connect the hardware This section contains information only for Connect ES. Verify the Connect ES components Verify that you have all included equipment.

  • Page 30: Identify The Hardware

    UI on the device or to register the device with Digi Remote Manager® . If the device was already registered with Remote Manager at the time of the factory reset, you do not need the unique password to access the device in Remote Manager.

  • Page 31: Connect The Hardware

    Get started with Digi Connect and ConnectPort TSFamily Connect ES: Verify the components and connect the products hardware Icon Description Ethernet Uplink port Reset switch Ethernet Switch ports Ethernet Uplink LED Ethernet Switch LEDs Serial LEDs Find Me/Locator LED Power LED...

  • Page 32: Assign An Ip Address

    Use Digi Device Discovery utility to sign in to the web interface for more information. Configure IP addresses You can use any of the following methods to assign an IP address to a Digi device: Use Dynamic Host Configuration Protocol (DHCP) from the web interface. Use the command-line interface.
  • Page 33 IP addresses to the device on which Auto-IP is installed. Use Digi Device Discovery or ADDP to find the Digi device and assign it a new IP address that is compatible with your network. When you plug in the device, Auto-IP automatically assigns the IP address. Auto-IP addresses are typically in the 169.254.x.x address range.

  • Page 34: Test The Ip Address Assignment

    1. Verify the Digi device is not powered on. 2. If desired, set up a permanent entry for the Digi device on a DHCP server. While this is not necessary to obtain an IP address via DHCP, setting up a permanent entry saves the IP address after the device is rebooted.

  • Page 35: Use A Web Browser To Sign In To The Web Interface

    To access the web interface for a Digi device using a browser: 1. Open a web browser and type the current IP address of the Digi Connect and ConnectPort TS Family device in the address bar. A login dialog displays.
  • Page 36 To start the utility, select Start > All Programs > Digi > Digi Device Discovery > Digi Device Discovery. 6. From the Digi Device Discovery utility, locate the Digi device in the list of devices, and choose one of the following options: Double-click the Digi device to open the web interface.
  • Page 37 Overview: Configuration, monitoring, and administration This section provides an overview for configuring, monitoring, and administering Digi devices. Configuration capabilities Digi Device Discovery utility Remote Manager interface Web interface Accessing the command-line interface Remote Command Interface (RCI) SNMP Device administration Digi Connect Family and ConnectPort TSFamily...

  • Page 38: Configuration Capabilities

    IP packets to a network. It sends out a User Datagram Protocol (UDP) multicast packet to all Digi devices on the network. Digi devices that support ADDP reply to the UDP multicast with their configuration information. Even Digi devices that do not yet have an assigned IP address or are misconfigured for the subnet can reply to the UDP multicast packet and appear in the device discovery results.

  • Page 39: Web Interface

    Digi device. To access the command line from the Digi Device Discovery utility, click Telnet to command line. For example, you can issue the following command from the command line to set general serial configuration options: #>...

  • Page 40: Remote Command Interface (Rci)

    (and thus potentially using RCI over serial) than for end- users with limited knowledge of device programming. Not all actions in the web interface have direct equivalents in RCI. For more details on RCI, see the Digi Connect Integration Kit and the Remote Command Interface (RCI) Specification. SNMP Use SNMP to manage and monitor network devices.

  • Page 41: Device Administration

    SNMP interface, titled Management Information Base for Network Management of TCP/IP-based Internets: MIB-II. You can also display the text of the Digi enterprise MIBs. The product page for each product on the Digi website provides a link to the Digi-provided MIBs for that product. See Simple Network Management Protocol (SNMP) for a list of supported MIBs.

  • Page 42: Using The Digi Connect And Connectport Ts Family Web Interface

    Using the Digi Connect and ConnectPort TS Family web interface This section describes how to configure and manage a Digi Connect and ConnectPort TS Family device using the web interface. Home page Apply and save changes Cancel changes Online help...

  • Page 43: Home Page

    Manage serial ports and connections Administer the Digi device Getting started The Getting Started section displays a link to a tutorial on configuring and managing Digi devices. System summary The System Summary page displays the details for this Digi Connect and ConnectPort TS Family.

  • Page 44: Management

    Using the Digi Connect and ConnectPort TSFamily web interface Management Management Use the Management menu to view and manage connections and services for the Digi Connect and ConnectPort TS Family product. You can monitor the port, device, system, and network activities of Digi Connect and ConnectPort TS Family devices from a variety of interfaces.

  • Page 45: Event Logging

    When the Digi device operates in an unexpected manner, you can send the log entries to Digi for analysis by Technical Support and Engineers. You cannot disable the event log. Digi uses the event log to get an accurate view of all operational aspects of the device.

  • Page 46: File Management

    If you upload an index.htm or index.html file, that file automatically loads when you sign in to a Digi device from the web browser.

  • Page 47: X.509 Certificate/Key Management

    This feature supports displaying, loading, saving, removing, certificate database entries, and importing a private key for the Digi device into the database. Certificates and public/private host key pairs are an integral part of public key infrastructure (PKI) based security.
  • Page 48 The length of a Digi device’s self-signed private keys is 1024 bits. While this length is adequate for 99.9% of all applications, some people or applications prefer a shorter or longer key.
  • Page 49 You can use HTTP or HTTPS to transfer certificate and private key data on a web browser. Data retained after factory reset When you reset a Digi device to factory defaults, it retains certificates and private key data loaded onto it.
  • Page 50 Using the Digi Connect and ConnectPort TSFamily web interface Administration Next Update: The effective or expiration date and time of the certificate revocation list. At this date, a new one must be obtained. Delete button: Click to delete the CA certificate revocation lists selected in the Action column from the database.
  • Page 51 Using the Digi Connect and ConnectPort TSFamily web interface Administration Upload SSL/TLS trusted peer certificates Use this section to upload SSL/TLS trusted peer certificates. Certificate files can be in ASN.1 DERor PEM Base64 encoded formats. Enter or browse to the name of the file to upload in the Upload File field.

  • Page 52: Backup/Restore

    Installed SSH Host Keys: Lists the host keys loaded into the SSH Hostkeys database. Backup/Restore After you configure a Digi Connect and ConnectPort TS Family device, back up the configuration settings. You can restore the backup configuration settings if a problem occurs when updating the firmware or adding hardware.

  • Page 53: Update The Firmware And Boot/Post Code

    Update the firmware and boot/POST code You can update the firmware and/or boot/POST code for a Digi device from a file on a computer or through TFTP. The recommended method is to download the firmware to a local hard drive. TFTP is supported for those using Unix systems.
  • Page 54 If a Digi device has custom default settings, the settings revert to those custom defaults instead of the factory defaults. Restoring the Digi device to its factory default settings clears all current settings except the IP address settings and the administrator password.
  • Page 55 Administration 1. Power off the Digi Connect and ConnectPort TS Family. 2. Locate the Reset button or pin on your Digi device. Here is the reset button for a Digi Connect SP unit. For Digi Connect EM or Digi Connect Wi-EM, the Reset button is located between P3 and CR1, as shown: Digi Connect ME and Digi Connect Wi-ME do not have a reset button.

  • Page 56: System Information

    DSA key for SSH operations. This key-generation process can take as long as 40 minutes. Until the RSA or DSA key is generated, the Digi device will be unable to initiate or accept that type of encrypted connection. The Digi device reports itself as 100% busy, but since key generation occurs at a low priority, the device will still function normally.
  • Page 57 ConnectPort®LTS8/16/32 Quick Start Guide. Serial Port Diagnostics The Serial Port Diagnostics page displays information on the current state of a serial port on your Digi device. Configuration: The Configuration page displays the electrical interface (Port Type) and basic serial settings.
  • Page 58 Breaks: Number of break signals received. GPIO The GPIO pane displays the current state of the General Purpose I/O pins on the Digi device. You can change the state of pins configured for output, as discussed in GPIO pins. Alarms can be issued when...
  • Page 59 TCP Statistics Segments Received/Segments Sent: Number of received or sent segments. Active Opens: Number of active opens. In an active open, the Digi Connect and ConnectPort TS Family product initiates a connection request with a server. Passive Opens: Number of passive opens. In a passive open, the Digi Connect and ConnectPort TS Family listens for a connection request from a client.

  • Page 60: Activate The Find Me Led

    Ping. Activate the Find Me LED For Digi Connect ES products, use the Find Me LED to aid in finding a specific Digi device server among a group of devices. The locator LED is shown on Digi Connect 48 SB and Digi Connect 4/8 SB with switch.

  • Page 61: Enable/Disable Access To Network Services

    You can enable and disable access to various network services, such as ADDP, RealPort, SNMP, and telnet. For example, you can disable access to all network services that are not required for running or interfacing with the Digi Connect and ConnectPort TS Family product for performance and security reasons. From the interface, you can enable and disable network services on the Network Services Settings page for a Digi Connect and ConnectPort TS Family product.

  • Page 62: Configure The Device Using The Web Interface

    Network Services Settings for more information. IP Filtering settings: Configure the IP settings for a Digi Connect and ConnectPort TS Family device to only accept connections from specific and known IP addresses or networks. See filtering settings for more information.

  • Page 63: Ip Settingsethernet Uplink Ip Settings (For Connect Es 4/8 Sb With Switch)

    IP SettingsEthernet Uplink IP Settings (for Connect ES 4/8 SB with Switch) The IP Settings page allows you to configure how to obtain the IP address of the Digi Connect and ConnectPort TS Family device. You can use one of the following methods to obtain the IP address:...
  • Page 64 The following figure shows the location of the Ethernet Uplink and Switch ports on the product: Because the LANs attached to each Digi Connect ES 4/8 SB with Switch are typically not connected to each other, equipment can have static network addresses and be moved from one location to another without needing to be reconfigured.
  • Page 65 Assign an IP address in the DHCP configuration file in the network DHCP server. In this case, no configuration change on the Digi device is necessary. The device will request a DHCP address from any visible DHCP server at startup.

  • Page 66: Wi-Fi Ip Settings

    5. Power on the Digi Connect ES 4/8 SB with Switch and all connected devices. Wi-Fi IP settings Use the Wi-Fi IP Settings page to configure how to obtain the IP address of a Wi-Fi-enabled Digi device. It has the same settings as the IP Settings page.

  • Page 67: Wi-Fi Security Settings

    Wired Equivalent Privacy (WEP) keys are dynamically generated to encrypt data over the wireless link. A user name and password must be specified to use LEAP. Digi Connect Family and ConnectPort TSFamily...

  • Page 68: Wi-Fi 802.1X Authentication Settings

    These settings are not required based on the current Wi-Fi authentication settings. They are only configurable when WEP with 802.1x authentication or WPA with 802.1x authentication are enabled on the WiFi Security Settings tab. Digi Connect Family and ConnectPort TSFamily...

  • Page 69: Network Services Settings

    Network Services Settings The Network Services Settings page shows a set of common network services that are available for Digi Connect and ConnectPort TS Family products, and the network port on which the service is Digi Connect Family and ConnectPort TSFamily...
  • Page 70 Command-Line interface inaccessible. Supported basic network services and their default port numbers For Digi devices with multiple serial ports, the network port number defaults for various services are set based on the following formula: base network port number + serial port number The assumed default base is 2000.
  • Page 71 Remote login (rlogin) Allows users to sign in to the Digi device and access the command-line interface through rlogin. Remote shell (Rsh) Allows users to sign in to the Digi device and access the command-line interface through Rsh.
  • Page 72 The format for this port number is as follows: 20<serial port number> Replace <serial port number> with the Digi serial port number. For example, 2001 applies to serial port 1, 2010 applies to serial port 10, and 2016 applies to serial port 16.

  • Page 73: Ip Filtering Settings

    Note that if you enable this feature and the system from which you are connecting to the Digi device is not included in the list of allowed devices or networks, then you will instantly no longer be able to communicate or configure the device from this system.
  • Page 74 IP address that is controlled by Port Forwarding/NAT. Use port forwarding to connect from a Digi device to a RealPort device. For this type of connection to occur, your mobile wireless provider must be mobile-terminated.
  • Page 75 Enable Network Address Translation (NAT): Permit the translation and routing of IP packets between private (internal) and public (external) networks. Refer to NAT configuration options below. Some Digi device models permit the configuration of NAT instances for more than one network interface.
  • Page 76 (private to public) or inbound (public to private). Also, the DMZ Forwarding rule is not used if there is a local port on the Digi device to which the packet may be delivered. This includes TCP service listener ports as well as UDP ports that are open for various services and clients.

  • Page 77: Socket Tunnel Settings

    1 is required. IP forwarding example For example, to enable port forwarding of RealPort data (network port 771) on a Digi Connect WAN VPN to a Digi Connect SP with an IP address of 10.8.128.10, you would do the following: 1.

  • Page 78: Advanced Network Settings

    Initiating Host: The hostname or IP address of the network device which will initiate the tunnel. This field is optional. Initiating Port: Specify the port number that the Digi device product will use to listen for the initial tunnel connection.
  • Page 79 To change the priority order, select an item from the list and press the up or down arrow. Ethernet interface Speed: The Ethernet speed the Digi device uses on the Ethernet network. 10: The device operates at 10 megabits per second (Mbps) only.

  • Page 80: Serial Ports Configuration

    1, 2, 5.5, 11. Serial ports configuration Use the Serial Ports Configuration page to establish a port profile for each serial port on the Digi Connect and ConnectPort TS Family product. The Serial Ports Configuration page includes the...

  • Page 81: Select Port Profile

    Instead of connecting a terminal to the console port, cable the console port to the serial port of the Digi Connect and ConnectPort TS Family product. Then using TCP/IP utilities like reverse telnet, network administrators can access these consoled serial ports from the LAN.
  • Page 82 Assign a profile to a serial port for more information. RealPort: Use RealPort to map a COM or TTYport to this serial port of your Digi device. The COM/TTYport appears and behaves as a local port to the PCor server. RealPort is also known as COM Port Redirection.
  • Page 83 This is also referred to as serial tunneling. Each serial device is connected to the serial port of a Digi device server. You must configure one Digi device as the client and the other Digi device as the server.

  • Page 84: Assign A Profile To A Serial Port

    The port numbering conventions shown in the TCP Sockets Profile also apply to UDP sockets. Not all port profiles are supported in all products. Supported port profiles varies by Digi Connect and ConnectPort TS Family model. If a profile listed in this description is not available on the page, it is not supported in the Digi Connect and ConnectPort TS Family product.
  • Page 85 Instead of connecting a terminal to the console port, cable the console port to the serial port of your Digi device server. Then using TCP/IP utilities like reverse telnet, network administrators can access these consoled serial ports from the LAN.
  • Page 86 TCP server and the other Digi device as the TCP client. Once you establish a connection between the two Digi devices the communication is bi-directional. To assign a Serial Bridge (Serial Tunneling) to a serial port on a Digi device acting as the TCP client (which initiates the connection to the TCP server): a.
  • Page 87 Configure the device using the web interface Serial ports configuration TCP Sockets for TCP client (Automatic Connection): In a TCP client configuration, the Digi device server automatically establishes a TCP connection to an application or network device. See Automatic TCP connections (Automatic Connection) for more information.
  • Page 88 The format for this port number is as follows: 20<serial port number> Replace <serial port number> with the Digi serial port number. For example, 2001 applies to serial port 1, 2010 applies to serial port 10, and 2016 applies to serial port 16.
  • Page 89 TCP Sockets for TCP server: A TCP Server configuration allows other network devices to initiate a TCP connection to the serial device attached to a serial port of the Digi device server. This is also referred to as reverse telnet, console management or device management.

  • Page 90: Automatic Tcp Connections (Automatic Connection)

    You can use this information when monitoring the serial line. You can use it as a flow-control mechanism to determine when the Digi device connects to a remote device establishes communication. You can combine this mechanism with the DCD signal to close the connection and the DSRsignal to do RCI over serial.

  • Page 91: Industrial Automation Profile

    IA devices and PLCs. Serial ports for Digi Connect WAN IA devices are set to use this port profile by default. The default settings for the Digi Connect WAN IA and in this port profile is sufficient for most IA applications. If you need to change the settings from the defaults, use the “set ia”...

  • Page 92: Advanced Serial Settings

    The default settings work in most situations. Serial settings Enable Port Logging: Port logging allows you to save serial data to the memory of the Digi device server. Once enabled, the port log can be viewed by selecting Port Logs on the Serial Port Management page (Management >...
  • Page 93 Send data only under any of the following conditions: Enable if you need to specify the conditions when the Digi device server will send the data read from the serial port to the TCP destination. Digi Connect Family and ConnectPort TSFamily...
  • Page 94 UDP Sockets, or the Custom Profile. Send Socket ID: Include an optional identifier string with the data sent over the network. The Socket ID can be 1 to 256 ASCII characters. Enter non-printable characters as follows: Digi Connect Family and ConnectPort TSFamily...

  • Page 95: Display Current Serial Port Settings

    In the latter case, you can configure the Digi device so that when an event occurs, an alarm is sent as an email message to an administrator or technician, or as an SNMP trap. The number of GPIO pins varies by device. Digi Connect ME and Wi-ME devices have five GPIO pins, while Digi Connect EM and Wi-EM devices have nine GPIO pins.

  • Page 96: Additional Implementation Required For Input And Output Choices

    Serial: Use the GPIO pin for standard serial communication signaling. Each pin maps to a different serial signal: DCD, CTS, DSR, and so on. The following table lists the default serial settings for the GPIO pins on a Digi device. Depending on the device, there are five or nine pins. Pin Number...

  • Page 97: Test Gpio Pins

    7. Choose Asserted to raise the signal, and then click Set Pins. An LED on the development board is turned on. Note This process does not configure the Digi device. Settings are not saved. If the module reboots, perform steps 2 and 3 again. Alarms Configuration Use the Alarms Configuration page to configure device alarms and displaying alarm settings.

  • Page 98: Alarm List And Status

    From: Specifies the text that used in the “From:” field for all alarms that are sent as emails. Alarm list and status The Alarm Conditions page lists all of the alarms. You can configure up to 32 alarms for a Digi device, and you can individually enable and disable these alarms.

  • Page 99: Alarm Conditions

    CC: The email address to which a copy of this alarm notification email message will be sent (optional). Priority: The priority of the alarm notification email message. Subject: The text to be included in the Subject: line of the alarm-notification email. Digi Connect Family and ConnectPort TSFamily...

  • Page 100: Configure Alarm Conditions

    Simple Network Management Protocol (SNMP). Device Identity Settings Use the Device Identity Settings page to create a description of the Digi Connect and ConnectPort TS Family product’s name, contact, and location. You can use this information to identify a specific Digi device product when working with a large number of devices in multiple locations.

  • Page 101: Simple Network Management Protocol (Snmp) Settings

    Use the Simple Network Management Protocol (SNMP) Settings page to manage and monitor network devices. You can configure Digi Connect and ConnectPort TS Family devices to use SNMP features, or you can disable SNMP for security reasons. For additional information, see...
  • Page 102 You can manually set system time via the CLI, Web UI, and so on. Once system time is set manually, the RTCwill continue to maintain system time but, due to variations in the accuracy of the RTC, system time can diverge from external time. Digi Connect Family and ConnectPort TSFamily...
  • Page 103 If the Digi device receives a time update from a best (smallest value) ranking time source and the new time is within that range, the Digi device's time is not changed. However, if the new time falls outside the defined threshold range, the Digi device's time is updated immediately using the new time value.

  • Page 104: Configure Radius Authentication For A Connectport Ts Device

    2. Create the required RADIUS roles locally on the ConnectPort TS. See Create RADIUS server roles. 3. Enable RADIUS authentication for a device, and then configure the Digi device to use one or more RADIUS servers to authenticate user profiles See Enable RADIUS authentication.
  • Page 105 Repeat the process for the remaining roles: role-outbound and role-nasprompt. Enable RADIUS authentication You can enable RADIUS authentication for a device, and then configure the Digi device to use one or more RADIUS (Remote Authentication Dial-In User Service) servers to authenticate user profiles.

  • Page 106: Remote Manager Settings

    When configuring a Digi device to be a Remote Manager-registered device, you must create a Device ID for the Digi device. The Device ID allows the Digi device to communicate with Remote Manager. By default, the Device ID is created from the MACaddress of the device. The default setting is the recommended setting for the Device ID.
  • Page 107 Remote Manager does something to interact with them. In addition, you cannot use Remote Manager connections for devices that use private IP addresses and are behind a NAT. (Server-initiated connections are not supported.) Digi Connect Family and ConnectPort TSFamily...
  • Page 108 (will not disrupt) an established Remote Manager connection. If a timed connection defers to an existing Remote Manager connection, or if the Digi device server cannot successfully establish the timed connection, the Digi device server will try again at the next interval.
  • Page 109 Configure the device using the web interface System Configuration Connect every: H hrs M mins: The interval (period) in hours and minutes in which the Digi device server attempts a timed connection to the specified Remote Manager Server. After boot, wait before first timed connection: When the Digi device server boots (starts up), you may observe a delay before the first timed connection is attempted.
  • Page 110 Remote Manager-registered device at this interval. Important Digi recommends that you set this interval value as long as your application can tolerate to reduce the amount of data traffic. Assume the connection is lost after n timeouts (Wait Count): After the number of...
  • Page 111 2. Select Configuration > Remote Manager. 3. On the Remote Manager Configuration settings page, type the URL of the Remote Manager platform. For example, type remotemanager.digi.com in the Remote Manager Server Address field under Device -Initiated Management Connection. 4. Select the Automatically reconnect to Remote Manager after being disconnected check box.

  • Page 112: Users

    User permissions settings: Permissions a user has for accessing and configuring the device. Several settings on the Network Configuration pages are available to further secure the Digi Connect and ConnectPort TS Family product. For example, you can disable unused network services on the Network Services page.
  • Page 113 A user cannot set another user's permission level higher than their own permission level, nor can a user raise their own permission level. The list of services and the user permissions available for them vary by Digi Connect and ConnectPort TS Family product and the features supported in the product. There are several groups of services,...
  • Page 114 CAUTION! Take care in changing access settings. If you sign in as the administrative user and disable the web interface, you will not be able to sign in to the Digi Connect and ConnectPort TS Family device on your next attempt, and there is no way to raise your user permissions to enable the web interface again.

  • Page 115: User Permissions Settings

    The list of services and the user permissions available for them vary by Digi Connect and ConnectPort TS Family product and the features supported in the product. There are several groups of services, such as Network Configuration, Serial Configuration, System Configuration, Command Line Applications, and System Administration, with user permissions for various features.

  • Page 116: Password Authentication

    Disable unused and non-secure network services To further secure the Digi Connect and ConnectPort TS Family product, you can disable network services that are not required for the Digi device. You can disable non-secure or un-encrypted network services such as Telnet. See Network Services Settings.

  • Page 117: Applications Pages

    Family device boots (also known as auto-start programs) Python Files The Python Files page allows you to upload and manage Python programs on a Digi Connect and ConnectPort TS Family device. Upload Files: Click Choose File to select a file to upload and click Upload.
  • Page 118 Written in the Python programming language for use on Digi devices, you can also execute DIA on a computer for prototyping purposes when a suitable Python interpreter is installed.
  • Page 119 Guide or go to www.digi.com/products/cloud/digi-remote-manager. RealPort configuration Install and configure RealPort software on each computer that uses the RealPort ports on the Digi device. The RealPort software is available for downloading from the Digi Support site. For complete information on installing and using RealPort software, see RealPort Installation Guide on the...
  • Page 120 2. Select RealPort and then click Install. 3. Follow the Setup Wizard prompts to install RealPort. Enter the following information during setup of RealPort: IP address of this Digi device server RealPort TCP port number. (default is 771) RealPort Installation Guide for additional information.
  • Page 121 Retry Time: The amount of time in seconds to wait before reattempting a failed connection to the client. Ekahau Client™ Use the Ekahau Client page to configure Ekahau Client device-location software for a Digi devices with Wi-Fi capability. The Ekahau Client feature provides integrated support for Ekahau's Wi-Fi device-location solution, called the Ekahau Positioning Engine, on the Digi Connect Wi-ME, Digi Connect Wi-EM, and Digi Connect Wi-SP products.
  • Page 122 In addition, during the time or scanning interval set by the poll rate, it does not receiving or transmitting wireless packets. This could lead to packet loss. Set the poll rate as slow as acceptable in the application that uses the Digi device. The default is five seconds.

  • Page 123: Configuration Through Digi Remote Manager

    Known limitations You can use Digi RealPort only when the Modbus Bridge function is disabled. You cannot use RealPort with Modbus/RTU or ASCII to access the Modbus Bridge function. The outgoing slave idle time used for remote Modbus IP-based slaves does not always close idle sockets predictably.

  • Page 124: Alternative Configuration Options For Digi Connect Wi-Sp

    Fully Qualified Domain Name for it, since the server itself is doing the resolving of names. Digi’s implementation of IPv6 supports a dual stack. That is, each Digi device will have an IPv4 address and potentially several IPv6 addresses: Link-local address: similar to AutoIP.

  • Page 125: Set Dip Switches On Digi Connect Sp\Wi-Sp

    3. Launch the Discovery application on you computer and proceed with the configuration. Set DIP switches on Digi Connect SP\Wi-SP Digi Connect SP and Digi Connect Wi-SP have a set of DIP switches on the underside of the device for setting the EIA mode for serial communications.
  • Page 126 10. Reset the DIP switch settings according to serial device requirements (EIA-232/422/485). 11. Connect the antenna and the power supply to the Digi Connect Wi-SP. 12. Start the Digi Device Setup Wizard to discover and configure the Digi Connect Wi-SP for your network.

  • Page 127: Batch Configuration Capabilities

    Digi devices. Use this utility to upload firmware, files, configuration settings and factory defaults to a Digi device. You can run it from the command line on a computer that uses the Microsoft Windows operating system.
  • Page 128 /discover Digi Connect Programmer Version 1.6.25.0 Copyright 2003-2009 Digi International Inc. Searching for devices. Please wait... IP Address | MAC Address | Model -----------------+-------------------+------------------------------ 192.168.1.4 00:40:9D:12:34:56 ConnectPort TS 16 -----------------+-------------------+------------------------------ 1 device found. Digi Connect Family and ConnectPort TSFamily...

  • Page 129: Configure And Manage The Device Using The Digi Connect And

    Configure and manage the device using the Digi Connect and ConnectPort TS Family command line interface You can issue commands from the command line to configure, manage, and monitor Digi Connect and ConnectPort TS Family devices. For a description of the complete command set, see Digi Connect®Family Command...

  • Page 130: Configuration Through The Command Line

    Family command line interface command line Configuration through the command line You can configure the Digi Connect and ConnectPort TS Family product by entering a series of command to set values through the command-line interface. Access the command-line interface To access the command-line interface and send configuration commands to the Digi Connect and ConnectPort TS Family device: 1.

  • Page 131: Management Through The Command Line Interface

    Management through the command line interface This section provides information on some key commands available from the command line interface. For more information, see the Digi Connect Family Command Reference on www.digi.com. Use the following commands to display information and statistics:...

  • Page 132: Close

    Configure and manage the device using the Digi Connect and ConnectPort Management through the TSFamily command line interface command line interface set mgmtnetwork set network set permissions set pmodem set pppoutbound set profiles set realport set rtstoggle set serial set service...

  • Page 133: Exit And Quit

    Configure and manage the device using the Digi Connect and ConnectPort Management through the TSFamily command line interface command line interface Active TCP sessions and active TCP listeners (display tcp). Current UDP listeners (display udp). Uptime information (display uptime). exit and quit Use the exit and quit commands to terminate a currently active session.

  • Page 134: Newpass

    Configure and manage the device using the Digi Connect and ConnectPort Management through the TSFamily command line interface command line interface TCP statistics. The info tcp command displays the following information: The number of segments received or sent The number of active and passive opens...

  • Page 135: Set Autoconnect

    Use the set group command to configure create, establish, update, or remove group attributes. set host Use the set host command to configure the host name for the Digi device. set mgmtconnection Use the set mgmtnetwork command to configure the Remote Manager connection settings.

  • Page 136: Set Pmodem

    Configure and manage the device using the Digi Connect and ConnectPort Management through the TSFamily command line interface command line interface set pmodem Use the set pmodem command to configure the modem emulation. set pppoutbound Use the set pppoutbound command to configure the PPP outbound connections.

  • Page 137: Set Tcpserial

    Use the status command to display a list of sessions or outgoing connections made by the connect, rlogin, or telnet commands for a Digi device. Use the status command to determine which of the current sessions to close. show Use the show commands to display current settings on a Digi device.
  • Page 138 Configure and manage the device using the Digi Connect and ConnectPort TSFamily Administration command line interface Administrative task Command Backup/restore a configuration from a backup TFTP server on the network Update firmware boot To update the firmware: 1. Telnet to the Digi device command-line interface using a telnet application or hyperterm.

  • Page 139: Remote Manager Monitoring Capabilities

    Remote Manager monitoring capabilities You can monitor and manage Digi Connect and ConnectPort TS Family products from Remote Manager. For example, you can: Display detailed state information and statistics about a device, such as device up time, amount of used and free memory, network settings, XBee network overview and detailed information on network nodes.

  • Page 140: Snmp Device Monitoring Capabilities

    RFCs available on the IETF website (www.ietf.org). For enterprise MIBs, refer to the description fields in the MIB text. Supported RFCs and MIBs Digi Connect and ConnectPort TS Family supports the following SNMP-related Request for Comments (RFCs) and Management Information Bases (MIBs): Standard RFCs and MIBs RFC1213—Management Information Base (MIB) II manages a TCP/IP network.

  • Page 141: Snmp Configuration

    DIGI SERIAL ALARM TRAPS MIB—A Digi enterprise MIB for sending alarms as SNMP traps. Digi Login Traps MIB— A Digi enterprise MIB that indicates when users attempt to sign into the device, and whether the attempt was successful.

  • Page 142: Download A Digi Mib

    Enable Simple Network Management Protocol (SNMP) traps. You can configure alarms at Configuration > Alarms > Alarm Conditions > Alarm n > Alarm Destinations > Send SNMP trap to following destination when alarm occurs. Digi Connect Family and ConnectPort TSFamily...

  • Page 143: Latency Tuning

    TCP/IP timers, and the amount of additional traffic on the network besides that generated by the application. Digi Connect Family and ConnectPort TSFamily...

  • Page 144: Achieving Deterministic Ip Performance

    Use the following recommended process to achieve deterministic IP networking behavior. This process uses Digi commercial off-the-shelf firmware and hardware, and does not use not any specialized products that specifically reduce latency. By following this process, you can define and address latency issues at multiple levels in your network and application.

  • Page 145: Step 4: Optimize The Network And Transport Layers

    The command-line interface has several command options to help you reduce these unnecessary retransmissions. These options are available through the command-line interface only, not the Web user interface. See the Digi Connect and ConnectPort TSFamily Command Reference for command descriptions.

  • Page 146: Considerations For Using Latency-Related Command Options

    Considerations for using latency-related command options There are several considerations for using these latency-related command options: Digi Connect Family and ConnectPort TSFamily...

  • Page 147: Step 5: Optimize The Application Layer

    For a peer-to-peer application, you need to consider both sides of the connection and how options are set. For example, if the setting for the rto_min option for the Digi device is set to a value that is less than the setting for the delayed_ack option for the other side of the connection, then there will be a forced retransmission of every packet of data.
  • Page 148 See also Specifications and certifications System status LEDs. For the Digi Connect ES, see the Digi Connect ESHardware Setup Guide. For all other Digi Connect and ConnectPort TS Family products, see their Hardware Reference Manuals for hardware-installation details. System status LEDs...

  • Page 149: System Status Leds

    LED indicates power (and is therefore always on). Digi Connect WI-SP Digi Connect Wi-SP has three LEDs: Wi-Fi Link and Wi-Fi Activity, which are connected directly to the hardware; and the Power LED, which is software programmable. Digi Connect Family and ConnectPort TSFamily...

  • Page 150: Digi Connect Me

    LED indicates power (and is therefore always on). Digi Connect ME The Digi Connect ME module has two LEDs that are located near the upper corners of the Ethernet port (see the following figure). Note The LEDs are the same for a module with or without a JTAGconnector.

  • Page 151: Digi Connect Em And Digi Connect Wi-Em

    Wi-Fi traffic is on the link. Digi Connect EM and Digi Connect Wi-EM Digi Connect EM and Digi Connect Wi-EM modules provide two hardware options for LEDs, with or without on board LED array. The integration kit provides predefined LED behavior. With the development kit, your implementation determines some LED behavior.
  • Page 152 Blinking 1-1-1: Starting the operating system. left (red) programmable Blinking 1-5-1: Configuration has been returned to factory defaults. Note If other blinking patterns occur, contact Digi Technical Support. Bottom 6 (+) Blinking: Network data is transmitted or received This LED is...

  • Page 153: Digi Connect 48 Sb And Digi Connect 4/8 Sb With Switch

    Hardware System status LEDs Digi Connect 48 SB and Digi Connect 4/8 SB with switch Digi Connect Family and ConnectPort TSFamily...

  • Page 154: Connectport Ts Family Products

    Blinking amber Use the LED as an aid in finding a specific device among a group of devices. You can turn LED on or off from the Digi device’s command line and web interfaces. From the command line, issue the findme blink={on|off} command.
  • Page 155 Solid Green Power on. Fuse Good LED Solid Green Power on and the fuse is good. If this LED is not illuminated when power is applied, the fuse is blown and needs to be replaced. Digi Connect Family and ConnectPort TSFamily...
  • Page 156 Ethernet link is up. Will light solid green when an active LAN connection is plugged into the Ethernet port. Ethernet Activity LED Blinking yellow Blinks when active traffic is on the LAN connection. ConnectPort TS 8 and ConnectPort TS 8 MEI Digi Connect Family and ConnectPort TSFamily...
  • Page 157 ConnectPort TS 16 and ConnectPort TS 16-MEI Hardware: ConnectPort TS 8/16 Item Description Serial ports You can configure the device to allow network administrators to access serial ports from the LAN. Serial ports configuration. Digi Connect Family and ConnectPort TSFamily...
  • Page 158 Power Connector Connect a power source to the device. Reset the factory settings on a Digi Connect and Reset button ConnectPort TS Family product using the Reset button. LEDs: ConnectPort TS 8/16...

  • Page 159: Rack Mounting (Connectport Ts 16 Models)

    55°Cby providing space between the devices, controlling the ambient temperature on the rack, distributing weight evenly in the rack to avoid overloading, checking equipment nameplate ratings before connecting to the supply circuit, and maintaining reliable earthing of the rack-mounted equipment. Digi Connect Family and ConnectPort TSFamily...
  • Page 160 (or bus) that is connected to the DCsupply system grounding electrode conductor. In DCsupply systems, the protective grounding wire must be a minimum 18AWG. The following image shows the ConnectPort TS 16 48VDCwith a terminal block. Digi Connect Family and ConnectPort TSFamily...

  • Page 161: Replace Connect Es Time-Lag Fuses

    Therefore, Digi international is upgrading the fuse type to one that better resists these in-rush current conditions. The voltage and current ratings of both old and new fuse types are equivalent and do not jeopardize the function or operation of the Connect ES device.
  • Page 162 Replace Connect EStime-lag fuses 3. Lift the fuse holder from the Connect ES device using the screwdriver. 4. Remove both 5 x 20 mm fuses. You can then discard the ceramic 5 x 20 mm fuses. Digi Connect Family and ConnectPort TSFamily...
  • Page 163 Hardware Replace Connect EStime-lag fuses 5. Replace the fuses with the fuses provided by Digi International. You can verify the fuse position in the pictures below. Correct fuse placement Incorrect fuse placement 6. Re-install the fuse holder and close the fuse holder cover.
  • Page 164 Specifications and certifications This chapter provides hardware specifications, additional feature detail, and regulatory statements and certifications for Digi devices. Hardware specifications Wireless networking features Digi Connect and ConnectPort TS Family regulatory information and certifications Digi Connect Family and ConnectPort TSFamily...

  • Page 165: Specifications And Certifications

    Specifications and certifications Hardware specifications Hardware specifications This section provides the hardware specifications for all products in the Digi Connect and ConnectPort TS Family. For more detailed hardware specifications, see the Hardware Reference Manual and datasheet for your Digi Connect and ConnectPort TS Family product. The specifications provided in this section apply to products that do not include a hardware reference manual.

  • Page 166: Connectport Ts 8 Specifications

    DCCurrent @120 Vdc (mA) Maximum power 12W(1A @12Vdc) consumption (watts) Recommended power 17W(120 VAC@.14A) External power supply provided with product supply input rating (watts) purchase For units that have a 48VDCDCsupply: 13W(48VDC@.25A) UL certified Digi Connect Family and ConnectPort TSFamily...

  • Page 167: Connectport Ts 16 Specifications

    Wireless networking features The following table shows key wireless-networking features that you can configure in Wi-Fi-enabled Digi device. For more details and up-to-date information on support of these features, see the readme file for your Digi device. Wireless feature...
  • Page 168 Network Key A shared key (ASCII or Hexadecimal) for WEP or WPA-PSK. Username Specify the user name to use for 802.1x -based authentication (WPA). Password Specify the password to use for 802.1x based authentication (WPA). Digi Connect Family and ConnectPort TSFamily...

  • Page 169: Digi Connect And Connectport Ts Family Regulatory Information And Certifications

    A statistic that indicates the strength of the radio signal between 0 and 100 percent. Digi Connect and ConnectPort TS Family regulatory information and certifications This section documents Digi Connect and ConnectPort TS Family regulatory information and certifications. Digi Connect Family and ConnectPort TSFamily...

  • Page 170: Rf Exposure Statement

    The Digi Connect and ConnectPort TS Family wireless devices Digi Connect Wi-SP, Digi Connect Wi-EM, and Digi Connect Wi-ME comply with the RF exposure limits for humans as called out in RSS-102. These devices are exempt from RF evaluation based on its operating frequency of 2400 MHz, and effective radiated power of 100 milliwatts.

  • Page 171: Industry Canada (Ic) Certifications

    Specifications and Digi Connect and ConnectPort TSFamily regulatory information and certifications certifications Cables (FCC 15.27) Shielded cables must be used to remain within the Class A limitations. Industry Canada (IC) certifications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 172 Specifications and Digi Connect and ConnectPort TSFamily regulatory information and certifications certifications Product Emissions Immunity Safety ConnectPort TS 16 EN55024:1998 EN55022:2006 EN/IEC60950-1 ConnectPort TS 16 MEI +A1:2001+A2:2003 AS/NZS CISPR UL 60950-1 22:2006 CUL 60950-1-03 ICES-003 Iss. EN/IEC62368-1 4:2004 CSA/UL 62368-...

  • Page 173: Troubleshooting

    When the product is used at locations with high ACmains voltages (220 Vac and above), there is a potential for large in-rush currents, large enough to trip one or both of the mains fuses. Therefore, Digi international is upgrading the fuse type to one that better resists these in-rush current conditions. For replacement instructions, see Replace Connect ES time-lag fuses.

  • Page 174: Troubleshooting Resources

    Troubleshooting resources Troubleshooting resources Use the troubleshooting information in this section to resolve your issue with your Digi device. If you cannot resolve the issue using the information in this section, there are several resources you can use to resolve your issue on the Digi Support site.

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