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Summary of Contents for VADDIO PrimeSHOT 20 HDMI
- Page 1 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Document 411-0022-30 Rev B July 2018...
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Page 2: Table Of Contents
System Administration Configuring Network Settings Setting Time Zone and NTP Server Managing Access and Passwords Adding Room Information to the Screen Rebooting the Camera Saving or Restoring a Configuration Starting a Firmware Update Contacting Vaddio Technical Support Viewing Diagnostic Logs... - Page 3 Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera Configuring Camera Behavior Storing Preset Positions Including Custom Home Adjusting the Color Settings Adjusting the Focus Setting the Speeds of Camera Movements Setting Pan Direction Enabling or Disabling Streaming Configuring IP Streaming...
- Page 4 Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera Movement, Zoom, and Focus Inquiry Commands Color and Light Management Commands Shutter Speed Values (CAM_Shutter) Iris Values (CAM_Iris) Iris Gain and Gain Limit Values (CAM_Gain) Color and Light Management Inquiry Commands...
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Page 5: Overview
PrimeSHOT 20 HDMI (black) with HDMI Extenders, Europe and UK – 999-30420-301 PrimeSHOT 20 HDMI (white) with HDMI Extenders, Europe and UK – 999-30420-301W PrimeSHOT 20 HDMI (black) with HDMI Extenders, Australia and New Zealand – 999-30420-309 PrimeSHOT 20 HDMI (white) with HDMI Extenders, Australia and New Zealand – 999-30420-309W... -
Page 6: Unpacking The Camera
Vaddio IR Remote Commander 12 VDC, 3.0 Amp power supply with AC cord set(s) Quick-Start Guide 999-30420-300 – PrimeSHOT 20 HDMI (black) with HDMI Extender, North America 999-30420-300W – PrimeSHOT 20 HDMI (white) with HDMI Extender, North America 999-30420-301 – PrimeSHOT 20 HDMI (black) with HDMI Extender, Europe and UK 999-30420-301W –... -
Page 7: A Quick Look At The Camera
This section covers the physical features of the camera. Front of the Camera Camera and Zoom Lens: The PrimeSHOT 20 HDMI camera features a 20x optical zoom lens. IR sensor: Receives signals from the IR remote. Make sure there's nothing directly in front of the camera base, and point the remote at the camera. -
Page 8: Back Of The Camera
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Back of the Camera From left to right: Power connector – Connect the 12 VDC, 3 A power supply shipped with the camera. Rotary switch – Select the video output resolution. -
Page 9: Installation
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Cabling Notes Note Use standard RJ-45 connectors and a good crimping tool. -
Page 10: Installing The Thin Profile Wall Mount
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Installing the Thin Profile Wall Mount The PrimeSHOT 20 HDMI camera is shipped with a Thin Profile Wall Mount. Other mounting options are available as well. Contact us if you don’t have the camera mount you need. -
Page 11: Rs-232 Serial Communication
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera RS-232 Serial Communication The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control. Parameter Value Communication Speed 9600 bps (default) Number of start bits Number of stop bits... -
Page 12: Installing The Camera
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Installing the Camera Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution: Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera system and void the warranty. -
Page 13: Powering Up The Camera
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Powering Up the Camera Connect camera power. The camera will initialize and move. This will take a few seconds. When an image is available, the camera is ready to accept control information. -
Page 14: Using The Remote Control
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Using the Remote Control The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (green button at top right) Select the camera to control (if this remote... -
Page 15: Details
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Details The remote provides the following functions: Data Screen – Press and hold for 3 seconds to display the camera’s IP address and MAC address on the near-end display. Press momentarily to dismiss the information. -
Page 16: Web Interface
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Web Interface The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is enabled) provides access to camera controls similar to those available from the IR remote. -
Page 17: User Access
System – View firmware version and hardware switch settings, access soft DIP switches, reboot, restore factory defaults, and run firmware updates. Help – Tech support contact information and a link to the product information library on the Vaddio website. Logout – Leave the web interface in a password-protected state. If guest access is on, this returns the... -
Page 18: Web Interface Quick Reference
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Web Interface Quick Reference Where to find the controls you need right now. What do you need? Go to this page Camera operation (any page) Stop sending video (video mute) Enter or exit standby mode... -
Page 19: System Administration
Room Labels – Helpful information to display in the web interface System – Controls to reboot, reset to factory defaults, and run firmware updates Help – Contact information for Vaddio Technical Support and links to more information Diagnostics – Logs to help Vaddio Technical Support troubleshoot issues... -
Page 20: Setting Time Zone And Ntp Server
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Editable network settings include: The camera’s hostname Choice of static IP addressing or DHCP addressing IP address, subnet mask, and gateway, if static IP addressing is used If your network supports hostname resolution, you may find it convenient to change the camera's hostname. -
Page 21: Managing Access And Passwords
Note For best security, Vaddio strongly recommends changing the user and admin passwords. Using the default passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the passwords after changing them. -
Page 22: Adding Room Information To The Screen
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Advanced settings include: Use HTTPS connection/Use HTTP connection HTTP Access Enabled (selected by default) Manage SSL Certificate Note Consult your IT department before disabling Telnet access or making any changes to the Advanced settings. -
Page 23: Rebooting The Camera
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot. Saving or Restoring a Configuration YSTEM PAGE... -
Page 24: Starting A Firmware Update
The camera reboots when the update is complete. 6. Contact Vaddio Technical Support if you encounter any problems with the update. Caution Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in... -
Page 25: Contacting Vaddio Technical Support
You’ll find information for contacting Vaddio Technical Support on the Help screen. Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen. -
Page 26: Configuring Camera Behavior
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Configuring Camera Behavior Basic camera configuration tasks are available on the Camera page: Set a custom Home position and other presets Adjust for the lighting in the room Set pan, tilt, and zoom speeds Other camera configuration tasks are available on these pages: Streaming –... -
Page 27: Adjusting The Color Settings
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Adjusting the Color Settings Fine-tune the color and lighting as needed using the Color Settings controls. Auto Iris allows the camera to compensate automatically for the light level. Clear this box to adjust iris and gain manually. -
Page 28: Adjusting The Focus
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Adjusting the Focus Open the Focus control to select Auto-focus, or to set manual focus with the + (near) and – (far) buttons. Setting the Speeds of Camera Movements To set speeds for movements to presets: In the Global Preset Speeds section, set the speeds for movements to presets. -
Page 29: Enabling Or Disabling Streaming
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Enabling or Disabling Streaming TREAMING PAGE IP streaming is enabled by default. Clear the Enable IP Streaming checkbox to change this. -
Page 30: Configuring Ip Streaming
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Configuring IP Streaming TREAMING PAGE Note The web interface presents all the possible streaming resolutions values, but the IP stream cannot be higher than the value set with the video resolution switch on the back of the camera. (See Video Resolution for information on setting the switch.) If the selected value is out of range, the camera will automatically... - Page 31 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera 1. Select the video Quality Mode: Easy or Custom. Easy takes care of most settings automatically; Custom provides additional control. 2. Select the desired IP streaming resolution. 3. Easy quality mode only: Select Video Quality.
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Page 32: Advanced Ip Streaming Settings
Advanced IP Streaming Settings Consult your IT department before changing these. RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change it. Consult your IT department. Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP... -
Page 33: Setting Other Camera Behaviors
Pro AV by default, to follow the standard for broadcast cameras. At this time, the two color schemes are functionally identical on this camera. LED on/off – In most cases, Vaddio recommends leaving the status light on, to let people in the room know whether the camera is currently sending video. -
Page 34: Operating The Camera
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Operating the Camera ONTROLS PAGE USER OR GUEST ACCESS The Controls page provides most of the same controls as the IR Remote Commander: Pan, tilt, zoom, or return to home position... -
Page 35: Stopping Or Resuming Video
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Stopping or Resuming Video Use the Mute button to temporarily stop video from the camera without placing it in standby. Remember that the mute button does not mute the room's microphones. In video mute mode, the camera transmits blue or black video, with a message that the video is muted. -
Page 36: Telnet Serial Command Api
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. Note When you connect via Telnet, you must log in using the admin account. -
Page 37: Camera Home
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera home Synopsis camera home Example >camera home > camera pan Moves the camera horizontally Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera left. -
Page 38: Camera Tilt
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera up. Moves the camera down. down speed <1 - 20>... -
Page 39: Camera Zoom
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set <position> } Options Zooms the camera in. -
Page 40: Camera Preset
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information. Synopsis camera preset { recall | store} [1 - 16] [save-ccu] Options recall [1 - 16] Moves the camera to the specified preset. -
Page 41: Camera Ccu Get
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera ccu get Returns CCU (lighting and color) information. Synopsis camera ccu get <param> Options auto_white_balance Returns the current state of the auto white balance setting (on or off). red_gain Returns the red gain value as an integer (0 to 20). -
Page 42: Camera Ccu Set
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings. -
Page 43: Camera Ccu Scene
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. Synopsis camera ccu scene {recall {factory <1 - 6> | custom <1 - 3>} | store custom <1 - 3>} Options recall factory <1 - 6>... -
Page 44: Camera Standby
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (sleep) mode. -
Page 45: Streaming Settings Get
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera streaming settings get Retrieves IP streaming settings. These are configured in the web interface. Synopsis streaming settings get Parameters IP Custom_Frame_Rate Frame rate selected in Custom quality mode. IP Custom_Resolution Resolution selected in Custom quality mode. -
Page 46: Network Ping
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera network ping Sends an ICMP ECHO_REQUEST to the specified IP address. Synopsis network ping [count <count>] [size <size>] <destination-ip> Options <count> The number of ECHO_REQUEST packets to send. Default is five packets. -
Page 47: System Factory-Reset
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera system factory-reset Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot. Synopsis system factory-reset { get | on | off}... -
Page 48: Help
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera help Displays an overview of the CLI syntax. Synopsis help Example help history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information. -
Page 49: Rs-232 Control
The Vaddio Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices. Not all VISCA commands are supported and there are Vaddio-specific commands in the following command and inquiry lists. - Page 50 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Command Set Command Command Packet Comments Pan-TiltDrive 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h) ww=Tilt speed (01h-14h) Down 8x 01 06 01 vv ww 03 02 FF...
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Page 51: Movement, Zoom, And Focus Inquiry Commands
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Command Set Command Command Packet Comments CAM_Memory Reset 8x 01 04 3F 00 0p FF p= preset number(0h-0Fh) 8x 01 04 3F 01 0p FF Set with 8x 01 04 3F 21 0p FF ‘scene’... -
Page 52: Color And Light Management Commands
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Color and Light Management Commands Command Set Command Command Packet Comments CAM_WB Auto 8x 01 04 35 00 FF Normal auto Manual 8x 01 04 35 05 FF Manual control mode Corresponds to camera ccu set auto_white_balance in Telnet API. - Page 53 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Command Set Command Command Packet Comments CAM_WD 8x 01 04 3D 02 FF Wide Dynamic Range On 8x 01 04 3D 03 FF Wide Dynamic Range Off Corresponds to camera ccu set wide_dynamic_range in Telnet API.
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Page 54: Shutter Speed Values (Cam_Shutter)
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Shutter Speed Values (CAM_Shutter) 50/25 Value 60/59.94/30/29.97 fps 0x15 1/10000 1/10000 0x14 1/6000 1/6000 0x13 1/4000 1/3500 0x12 1/3000 1/2500 0x11 1/2000 1/1750 0x10 1/1500 1/1250 0x0F 1/1000 1/1000 0x0E 1/725... -
Page 55: Iris Values (Cam_Iris)
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Iris Values (CAM_Iris) Value Iris 0x11 F1.6 0x10 0x0F F2.4 0x0E F2.8 0x0D F3.4 0x0C 0x0B F4.8 0x0A F5.6 0x09 F6.8 0x08 0x07 F9.6 0x06 0x05 0x00 CLOSED Iris Gain and Gain Limit Values (CAM_Gain) -
Page 56: Color And Light Management Inquiry Commands
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Color and Light Management Inquiry Commands Inquiry Command Command Response Packet Comments CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 05 FF Manual CAM_RGainInq 8x 09 04 43 FF... -
Page 57: Other Inquiry Commands
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Other Inquiry Commands Inquiry Command Command Response Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF Off (standby) Corresponds to camera standby get in Telnet API... -
Page 58: Specifications
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Specifications Camera and Image Image device 1/3-type CMOS sensor Pixels 2.12 million (effective) Video Resolutions HDMI 1.3: S-Video: H.264 IP Streaming: 1080p/60/59.94/50 480i (NTSC) 1080p/30/25/15 1080i/60/59.94/50 576i (PAL) 720p/60/30/25/15 720p/60/59.94/50 4CIF/60/30/25/15... -
Page 59: Troubleshooting And Care
Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing. -
Page 60: Status Light
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Correct a Motor Calibration Error If the web interface presents an error message about the motors, or if the camera's status light is blinking yellow, you will need to reset the pan and tilt motors. -
Page 61: Restoring Default Camera Settings
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Restoring Default Camera Settings Factory reset clears most settings and returns soft DIP switches (on the DIP Switches tab of the System page) to their default positions. Using the rotary switch on the back of the camera: Disconnect power, set the switch to the D position, and reconnect power. -
Page 62: Compliance Statements And Declarations Of Conformity
(2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. -
Page 63: European Compliance
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ... -
Page 64: Warranty Information
Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or... -
Page 65: Photo Credits
Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera Photo Credits This guide may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-... -
Page 66: Index
connector identification 4 connector pin-out, RS-232 7 Index Constant Bit Rate 26 controls available to admin 13 controls available to non-admin user 13 Controls page (web) 30 admin password 13, 17 custom home position 22 changing 17 default 13 anatomy of the camera 3 damage, preventing 2, 5, 7 auto focus 24, 35 default IP address 12... - Page 67 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera enabling/disabling 29 meaning of colors 9, 56 information, conference room 18 operating environment 5, 57 installation 6, 8 camera 8 camera mount 6 packing lists 2 installation, typical 6 page 15, 17-18, 21, 30...
- Page 68 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera remote control 10-11 enabling/disabling 25 requirements 5 settings 41 installation 5 supported web browsers 12 mounting 5 switch settings 6, 29 reset 39, 56 , See also rebooting; restoring in web interface 29...
- Page 69 Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera web interface 14-15, 17-18, 21, 30 Controls page 30 Diagnostics page 21 Help page 21 navigation button labels 14 Networking page 15 Room Labels page 18 Security page 17 zoom 10-11, 24, 30, 35...
- Page 70 Vaddio and PrimeSHOT are trademarks or registered trademarks of Milestone AV Technologies. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo, are trademarkes or registered trademarks of HDMI Licensing LLC in the United States and other countries. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.
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