VADDIO RoboSHOT 20 UHD Integrator's Complete Manual
  1. Manuals
  2. Brands
  3. VADDIO Manuals
  4. Security Camera
  5. RoboSHOT 20 UHD
  6. Integrator's complete manual

VADDIO RoboSHOT 20 UHD Integrator's Complete Manual

High performance, ultra high definition
Hide thumbs Also See for RoboSHOT 20 UHD:
Table of Contents

Advertisement

Quick Links

See also: Installation Manual
Integrator's Complete Guide to
RoboSHOT 20 UHD
High Performance, Ultra High Definition
PTZ Camera
Document 342-1192 Rev. B
July 2016

Advertisement

Table of Contents
loading

Related Manuals for VADDIO RoboSHOT 20 UHD

Summary of Contents for VADDIO RoboSHOT 20 UHD

  • Page 1 Integrator's Complete Guide to RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Document 342-1192 Rev. B July 2016...

  • Page 2: Table Of Contents

    Web Tasks for Administrators: Setting Camera Behaviors and Adjustments Web Tasks for Administrators: Configuring Streaming Settings Web Tasks for Administrators: System Reboots, Resets, and Soft DIP Switch Con- figuration Web Tasks for Administrators: Contacting Vaddio Technical Support Web Tasks for Administrators: Viewing Diagnostic Logs...
  • Page 3 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Telnet Serial Command API camera home camera pan camera tilt camera zoom camera focus camera preset camera ccu get camera ccu set camera ccu scene...

  • Page 4: Overview

    Warranty and compliance/conformity information For your convenience, this information is also available in smaller, limited-purpose manuals: Installation Guide for RoboSHOT 20 UHD High Performance PTZ Cameras (unpacking, physical features, switch settings, installation, initial power-up) Configuration and Administration Guide for RoboSHOT 20 UHD High Performance PTZ Cameras ((physical features, controlling the camera, troubleshooting, and specifications) Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

  • Page 5: Unpacking The Camera

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Unpacking the Camera Make sure you received all the items you expected. Caution Always support the camera's base when picking it up. Lifting the camera by its head or mounting arm will damage it.

  • Page 6: A Quick Look At The Camera

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera A Quick Look at the Camera This section covers the physical features of the RoboSHOT 20 UHD. Front of the Camera Camera and Zoom Lens: Horizontal field of view up to 74°.12X optical zoom combines with 1.67X digital zoom to deliver an effective 20X zoom range;...

  • Page 7: Connector Panel

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Connector Panel From left to right: 12 VDC, 3.0 A connector – EIA-J04 connector for the power supply shipped with the camera, if not using a OneLINK extension system OneLINK HDBaseT connector –...

  • Page 8: Video Resolution

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Video Resolution Set the desired available output resolution for the camera with the rotary switch. Switch positions A through F are not used. Switch position Resolution 1080p/59.94...

  • Page 9: Camera Settings

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Camera Settings Use the DIP switches to set other camera behaviors. Note When the camera is right side up, switches are in their default positions when they are up.

  • Page 10: Installation

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Installation This section covers Siting the camera Installing the mount Connecting the camera Installing the camera Before You Install the Camera Choose a camera mounting location that will optimize camera performance. Consider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be mounted. ...

  • Page 11: Installing The Wall Mount

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Installing the Wall Mount All RoboSHOT cameras include a Thin Profile Wall Mount. Other mounting options are available as well. Contact us if you don't have the camera mount you need.

  • Page 12: Installing The Camera

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Installing the Camera Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage.

  • Page 13: Powering Up The Camera

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Powering Up the Camera Connect camera power. The camera will wake up and initialize. This will take a few seconds. When the camera is initialized and ready, its front indicator is blue.

  • Page 14: Configuring And Controlling The Camera

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Configuring and Controlling the Camera You can control the camera using the IR remote, web interface, Telnet session, or RS-232 command line – preferably not at the same time, as this can produce unexpected results. Choose the method that best meets the requirements.

  • Page 15: Ir Remote Details

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera IR Remote Details The Vaddio remote provides the following functions: Power – Switch the selected camera on or off. Power indicator – Shows power on, IR transmission, and battery level.

  • Page 16: Web Interface

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Interface The camera provides a web interface to allow control via an Ethernet network connection, using a browser. (Refer to the list of compatible web browsers.)The web interface gives the user more control over the...

  • Page 17: User Access

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera User Access If the admin sets up automatic guest access, no login is needed – the system starts at the Camera Control page, rather than the login page. The administrative login dialog is accessible from the Camera Control page, to allow access to administrative tasks.

  • Page 18: Web Interface Cheat Sheet

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Interface Cheat Sheet Where to find the camera controls you need right now. What do you need? Go to this screen Camera operation Camera Controls...

  • Page 19: Web Tasks For All Users: Controlling The Camera

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera What do you need? Go to this screen Time zone and NTP server (source for system time/date) Networking Diagnostic logs Diagnostics Information about the camera location...
  • Page 20 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Move the Camera Use the arrow buttons for camera pan and tilt.  The center button moves the camera to the home position. Zoom In or Out Use the Zoom + button to zoom in and the Zoom ...
  • Page 21 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Move the Camera to a Preset Position Use the numbered Preset buttons to move the camera to any of its programmed positions. If you select a preset that has not yet been programmed, nothing happens.
  • Page 22 Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment. The technical folks at Vaddio (Scott, to be specific) have already set up presets for common lighting scenarios – Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo and Outdoor. The Auto setting allows the camera to determine the appropriate adjustments.
  • Page 23 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Set Pan Direction By default, the arrow buttons move the camera in the direction that viewers at the far end would see. If you face the camera and use the left arrow button, the camera pans to your right.

  • Page 24: Web Tasks For Administrators: Configuring Network Settings

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Tasks for Administrators: Configuring Network Settings Things you can do on this screen: Specify time zone and NTP server Assign the camera’s hostname Specify DHCP or static IP address Set up other networking information You will only be able to enter the IP address, subnet mask, and gateway if you set IP Address to Static.

  • Page 25: Web Tasks For Administrators: Adding Room Information To The Screen

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Tasks for Administrators: Adding Room Information to the Screen To display your company name, conference room name and phone number, and the number for meeting hosts to call for in-house A/V support, enter this information on the Room Labels screen.

  • Page 26: Web Tasks For Administrators: Setting Camera Behaviors And Adjustments

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Tasks for Administrators: Setting Camera Behaviors and Adjustments Things you can do on this screen: Set up the color settings the camera uses on power-up.
  • Page 27 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Set Up Custom Color and Lighting Settings 1. Click any of the CCU scene buttons to load one of the CCU scenes into the camera, then fine-tune it as needed using the Color Settings controls.

  • Page 28: Web Tasks For Administrators: Configuring Streaming Settings

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Tasks for Administrators: Configuring Streaming Settings Things you can do on this screen: Enable or disable IP streaming Set the resolution, video quality, and frame rate for IP streaming Specify the IP streaming port and path/URL The camera uses the RTSP protocol for H.264 streaming.
  • Page 29 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Set IP Streaming Quality, Resolution, and Frame Rate Select the video Quality Mode: Easy or Custom. Easy automatically sets the recommended frame rate; Custom provides additional control. You will only be able to specify the frame rate or Quality/Quantization if you select Custom Quality Mode.

  • Page 30: Web Tasks For Administrators: System Reboots, Resets, And Soft Dip Switch Configuration

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Web Tasks for Administrators: System Reboots, Resets, and Soft DIP Switch Configuration Things you can do on this screen: Reboot the camera Set the camera back to its original factory settings...
  • Page 31 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Set Color Space or HD-SDI 3G Level Click and drag the appropriate soft DIP switch. Note Vaddio recommends leaving the soft DIP switches in their default positions unless you have verified that you need to change them.
  • Page 32 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Updating the Firmware If you prefer more detail than this procedure, please refer to the Release Notes for step-by-step instructions with screen shots. 1. Locate and download the firmware and its release notes.

  • Page 33: Web Tasks For Administrators: Contacting Vaddio Technical Support

    You’ll find information for contacting Vaddio Technical Support on the Help screen. Web Tasks for Administrators: Viewing Diagnostic Logs If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.

  • Page 34: Telnet Serial Command Api

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Telnet Serial Command API The Vaddio serial command protocol is a high-level, text-based command line interface supported via Telnet session on the camera. The API is accessed by a telnet client on the Ethernet port; the default Telnet port is 23. ...

  • Page 35: Camera Home

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera home Moves the camera to its home position. Synopsis camera home Example camera home camera pan Moves the camera horizontally Synopsis camera pan { left [<speed>] | right [<speed>] | stop } Parameters and Moves the camera left.

  • Page 36: Camera Zoom

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop } Parameters and Moves the camera in.

  • Page 37: Camera Focus

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera focus Changes the camera focus. Synopsis camera focus {near [<speed>] | far [<speed>] | stop | mode {auto | manual | get}} Options and Values Brings the focus nearer to the camera.

  • Page 38: Camera Preset

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position.

  • Page 39: Camera Ccu Get

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera ccu get Returns or sets CCU (lighting) information. Synopsis camera ccu get <param> Available Parameters auto_white_balance Returns the current state of the auto white balance setting (on or off).

  • Page 40: Camera Ccu Set

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Parameters and auto_white_balance {on | Sets the current state of the auto white...

  • Page 41: Camera Ccu Scene

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. Synopsis camera ccu scene {recall {factory <1 - 6> | custom <1 - 3>} | store custom <1 - 3>}...

  • Page 42: Camera Standby

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera camera standby Set or change camera standby status. Synopsis camera standby { off | on | toggle} Parameters Brings the camera out of standby (sleep) mode.

  • Page 43: Streaming Settings Get

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera streaming settings get Retrieves IP streaming settings. These are configured in the web interface. Synopsis streaming settings get Parameters and ip_enabled {true | false} true indicates streaming is enabled;...

  • Page 44: Network Ping

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera network ping Sends an ICMP ECHO_REQUEST to the specified IP address or hostname. Synopsis network ping [count <count>] [size <size>] <destination-ip> Parameters and count <count>...

  • Page 45: System Factory-Reset

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera system factory-reset Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot. Synopsis system factory-reset { get | on | off}...

  • Page 46: History

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.

  • Page 47: Exit

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera exit Ends the command session and then does one of these two things: Telnet: Closes the socket. RS-232 serial: Automatically starts a new session. Synopsis...

  • Page 48: Rs-232 Serial Communication

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera RS-232 Serial Communication The RS-232 serial port (color-coded blue) near the center of the camera's back panel provides another means of controlling the camera. Specification...

  • Page 49: Rs-232 Command List

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera RS-232 Command List Most of these commands are common to all RoboSHOT series cameras. Some have different value ranges depending on the camera. Command Set...
  • Page 50 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Set Command Command Packet Comments CAM_IRCorrection Standard 8x 01 04 11 00 FF Focus IR compensation data switching IR light 8x 01 04 11 01 FF...
  • Page 51 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Set Command Command Packet Comments CAM_ExpComp 8x 01 04 3E 02 FF Exposure Compensation On 8x 01 04 3E 03 FF Exposure Compensation Off...
  • Page 52 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Set Command Command Packet Comments CAM_WD 8x 01 04 3D 02 FF WD On 8x 01 04 3D 03 FF WD Off VE On...
  • Page 53 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Set Command Command Packet Comments CAM_Memory Reset 8x 01 04 3F 00 0p FF Note These commands correspond to Set standard 8x 01 04 3F 01 0p FF...
  • Page 54 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Set Command Command Packet Comments to 10h) RoboSHOT 30 – Offset s=1 (00h to 40h) Pan-TiltDrive 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h) ww=Tilt speed ...
  • Page 55 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Set Command Command Packet Comments 8x 01 06 0A vv ww rr 03 03 02 FF Stop 8x 01 06 0A vv ww rr 03 03...

  • Page 56: Command Setting Values

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Command Setting Values Valid settings for these commands: CAM_ExpComp CAM_Shutter CAM_Iris CAM_Gain Exposure Compensation Command: CAM_ExpComp Value Iris Gain 0x0E +10.5 dB 0x0D +9 dB 0x0C +7.5 dB...
  • Page 57 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Shutter Speed Values Command: CAM_Shutter Value 60/59.94/30/29.97 50/25 0x15 1/10000 1/10000 0x14 1/6000 1/6000 0x13 1/4000 1/3500 0x12 1/3000 1/2500 0x11 1/2000 1/1750 0x10 1/1500...
  • Page 58 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Iris Position Values Command: CAM_Iris Value RoboSHOT 20 UHD 0x11 F1.8 0x10 F2 0x0F F2.4 0x0E F2.8 0x0D F3.4 0x0C F4 0x0B F4.8 0x0A F5.6 0x09 F6.8...
  • Page 59 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Iris Gain Values Command: CAM_Gain Value Gain 0x10 45 dB 0x0F 42 dB 0x0E 39 dB 0x0D 36 dB 0x0C 33 dB 0x0B 30 dB...

  • Page 60: Rs-232 Inquiry Command List

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera RS-232 Inquiry Command List Inquiry Command Command Response Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF Off (Standby)
  • Page 61 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Inquiry Command Command Response Packet Comments CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position CAM_IrisPosInq 8x 09 04 4B FF...
  • Page 62 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Inquiry Command Command Response Packet Comments CAM_ 8x 09 04 63 FF y0 50 00 FF PictureEffectModeInq y0 50 02 FF Neg. Art y0 50 04 FF Black &...
  • Page 63 Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Inquiry Command Command Response Packet Comments uu: Cb fixed color for low-intensity 8x 09 04 50 FF y0 50 02 FF y0 50 03 FF...

  • Page 64: Specifications

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Specifications Video and Image Outputs/protocols HDMI, HDBT, HD-SDI, IP (H.264) Aspect ratio HDMI: 16:9 (all resolutions) IP (H.264) Streaming: 16:9, 3:2, 4:3 HDMI QFHD: 2160p/30/25 (3840 x 2160)

  • Page 65: Troubleshooting And Care

    Blinking red – fault condition. Yellow – firmware update in progress. Off – no power to the camera. Stuff happens – we get it. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.

  • Page 66: Operation, Storage, And Care

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera What is it doing? Possible causes Check and correct The web interface has stopped Reboot the camera. responding. The camera's web UI is The RS-232 cable is not Connect a known good cable.

  • Page 67: Compliance Statements And Declarations Of Conformity

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera Compliance Statements and Declarations of Conformity Compliance testing was performed to the following regulations: FCC Part 15 (15.107, 15.109), Subpart B Class A ICES-003, Issue 54:  2012...

  • Page 68: European Compliance

    Integrator's Complete Guide to the RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...

  • Page 69: Warranty Information

    Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...

  • Page 70: Index

    (web interface) 22 cheat sheet 3, 11-12, 15 indicator light 3, 62 indicator light 3 information, conference room 22 Vaddio IR Remote Commander 11-12 installation, typical 8 web interface 15 inverted installation 8 chroma setting 24, 37 IP address 11-13, 21...
  • Page 71 Integrator's Complete Guide to RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera iris settings 24, 36-37 presets 11-12, 18, 35 clearing 12 moving to 18, 35 labels, room 22 setting 12, 18, 35 lighting settings 19, 24, 36-37...
  • Page 72 Integrator's Complete Guide to RoboSHOT 20 UHD High Performance, Ultra High Definition PTZ Camera switch settings 6, 8, 27 3G Level A/Level B 27 baud rate (DIP switch) 6 zoom 17, 33 camera ID (DIP switch) 6 zoom speed 11-12, 17, 33...
  • Page 73 RoboSHOT™, OneLINK™, EZCamera™, and IR Remote Commander™ are trademarks of Vaddio. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.HDBaseT™ and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance.

Table of Contents