Mercedes-Benz S-Class Owner's Manual page 400

398 Multimedia system
Then, you can select a service and be con‐
nected to a specialist at the Mercedes-Benz
Customer Centre.
Further information on Mercedes me connect,
the provided service scope and operation is
available at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/index.html
Making a call via the overhead control panel
Requirements:
You have access to a GSM network.
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The contract partner's GSM network cover‐
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age is available in the respective region.
The ignition is switched on so that vehicle
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data can be transferred automatically.
1 Service call button (me button)
2 SOS button cover
3
SOS button
To make a service call: press button 1.
#
To make an emergency call: press SOS
#
button cover 2 briefly to open.
Press and hold SOS button 3 for at least
#
one second.
If a service call is active, an emergency call can
still be triggered. This has priority over all other
active calls.
Service calls are only possible if a mobile phone
network is available.
More information on Mercedes me connect and
further services can be found at: http://
www.mercedes.me
Information about the service call using the
me button
A call to the Mercedes-Benz Customer Centre
has been initiated via the me button in the over‐
head control panel or the multimedia system.
In the event of a breakdown, you will get sup‐
port:
A qualified Mercedes-Benz technician pro‐
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vides breakdown assistance on site and/or
the vehicle will be towed to the nearest
Mercedes-Benz service centre.
You may be charged for these services.
You can find information on the following topics:
Activation of Mercedes me connect
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