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FREQUENTLY ASKED QUESTIONS
Q1. During the test phase with filtering or filtering + robot cleaner, the siren goes off accidentally, or
your fall detector switches from armed mode (green light flashing) to disarmed mode (red light
flashing)?
R1.1. Make sure that your fall detector is further than 1 meter away from the filtration system (return
fittings, waste plug, skimmer, vacuum fittings, etc.) or waterfall or any other device that may disturb
the pool at this place.
R1.2. Check the immersion depth of your fall detector. Rectify it if required (see page 15 and 17).
R1.3. Perform the installation and validation tests under favourable weather conditions.
R1.4. Your fall detector is not suited to your type of pool. Ask your retailer or the after-sales
service for advice: (0891 025 026 – 0,22€/min).
R1.5. Your robot cleaner is not compatible with your fall detector. Either it causes an event similar or
identical to the fall of a child (see NF P90-307/A1), or it is too powerful. Contact your retailer for
advice.
R1.6-. If none of these conditions seems to you to be the cause of the malfunction, ask your
retailer for advice or contact our technical support (0891 025 026 – 0,22€/min).
Q2. When the 6kg weight is dropped during the test phase, your fall detector takes longer than 12
seconds to set off the siren, or does not set it off at all?
Q2.1. The dimensions of your pool are greater than 10 x 5 meters, or your pool is of a particular
shape. A single fall detector is not sufficient. Ask your retailer for advice.
Q2.2. Your fall detector is not positioned at the recommended location. The fall occurs beyond its 7
meters detection range. Position it at the recommended location (see page 8).
Q2.3. If none of these conditions seems to you to be the cause of the malfunction, ask your
retailer for advice or contact our technical support (0891 025 026 – 0,22€/min).
For any other malfunction, ask your retailer for advice or contact our technical support (0891
025 026 – 0,22€/min).
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