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User's
Information
Manual
S O LO 110 -155 -199 & CO MBI 155 -199
- Customer must register unit within thirty (30)
days of installation in order to gain warranty
coverage. See Warranty Card for details.
• To maintain the safety & longevity of
your appliance, read and follow the
maintenance schedule information
throughout this manual.
• If the information in this manual
is not followed exactly, a fire or
explosion may result causing
substantial property damage,
serious injury, or death.
FOR YOUR SAFETY
• Do not store or use gasoline or
other flammable vapors and liquids
in the vicinity of this or any other
appliance.
222168 A01 - July 2019
2019-17
NOTICE
- Leave all documentation received with
appliance with the owner for future
reference.
WARNING
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electrical switch;
do not use
any phone in your building.
- Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
- If you cannot reach your gas
supplier, call the
fire department.
Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
T H E
O R I G I N A L
I N N O V A T O R S

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Do you have a question about the Instinct Series and is the answer not in the manual?

Questions and answers

Robert Riordan
January 20, 2025

The home heat is not working properly. CH delay vs my hot water heater which working

User image 678eaad62d4a8
1 comments:
Mr. Anderson
February 4, 2025

The heating issue with the TriangleTube Instinct Series while the hot water heater is functioning could be caused by several factors, including:

1. Blocked combustion air flow: If the combustion air blockage is present, it can prevent proper operation. Ensure the air flow is not obstructed.

2. Low water pressure: The system must be filled and pressurized to at least 12 psig. If the pressure is insufficient, the boiler may not function correctly.

3. Contaminated combustion air: Contaminated air entering the combustion air inlet can cause improper operation. This should be avoided.

4. Faulty components or settings: Faulty parts or incorrect settings may disrupt heating. These should be checked by a qualified service technician.

5. Circulator or system demand issue: If the circulators or central heating (CH) demand is not functioning as expected, the heating system might not respond properly.

This answer is automatically generated

Summary of Contents for TriangleTube Instinct Series

  • Page 1 User’s Information Manual S O LO 110 -155 -199 & CO MBI 155 -199 NOTICE - Customer must register unit within thirty (30) - Leave all documentation received with days of installation in order to gain warranty appliance with the owner for future coverage.
  • Page 2 INTENTIONALLY LEFT BLANK...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SAFETY INFORMATION .......................V PRODUCT AND SAFETY INFORMATION ................VI PRODUCT AND SAFETY INFORMATION ................. VII CHAPTER 1 - COMBUSTION AIR CONTAMINATION ............1 CHAPTER 2 - MAINTENANCE SCHEDULES ..............3 2.1. Service Technician ..........................3 2.2. Owner Maintenance ........................3 CHAPTER 3 - MAINTENANCE PROCEDURES ..............
  • Page 4 INDEX OF ILLUSTRATIONS Fig. 1 - Condensate Drain Assembly ......................7 Fig. 2 - Condensate Retention Clip - (Solo Models only) .................7 Fig. 3 - CTRLMax User Interface .......................11...
  • Page 5: Safety Information

    SAFETY INFORMATION TITLE Symptoms of CO poisoning IMPORTANT EXTRACTS FROM THE CONSUMER PRODUCT SAFETY COMMISSION WEBSITE The initial symptoms of CO poisoning are similar to the flu (but without the fever) They include: WWW.CPSC.GOV • Headache Carbon monoxide is produced by burning fuel. There- •...
  • Page 6: Product And Safety Information

    PRODUCT AND SAFETY INFORMATION STOP ! IMPORTANT SAFETY INFORMATION FOR READ BEFORE SERVICING THE HOMEOWNER AND THE TECHNICIAN Failure to adhere to the guidelines within this manual This manual contains important information with respect to can result in substantial property damage, serious the operation and maintenance of the appliance.
  • Page 7 Combustion readings should be checked at least • Triangle Tube reserves the right to change the annually for safe and reliable operation. technical characteristics, components and features of its products without prior notice. Check for an updated version of this manual at www.triangletube.com.
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  • Page 9: Chapter 1 - Combustion Air Contamination

    CHAPTER 1 - COMBUSTION AIR CONTAMINATION • When the air for combustion is taken WARNING from the room an air grille must be in- stalled by the contractor. If the INSTINCT combustion air inlet is located in an area likely to cause or contain contamina- •...
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  • Page 11: Chapter 2 - Maintenance Schedules

    CHAPTER 2 - MAINTENANCE SCHEDULES 2.2. Owner Maintenance 2.1. Service Technician Periodically: At least on an annual basis the following maintenance should be performed by a qualified service technician: • Check the area around the unit. • Check and remove any blockage from the combus- General tion air inlet and ventilation openings.
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  • Page 13: Chapter 3 - Maintenance Procedures

    CHAPTER 3 - MAINTENANCE PROCEDURES 3.1. Owner Maintenance Procedures If contaminates are found: • Remove products immediately from the WARNING area. If they have been there for an ex- tended period, call a qualified service The INSTINCT must be inspected and ser- technician to inspect the unit for possible viced annually, preferably at the start of the damage from corrosion.
  • Page 14: Check Temperature Display And Pressure Gauge

    CHAPTER 3 - MAINTENANCE PROCEDURES 3.2.3 Check Temperature Display and Pressure Gauge 3.3.2 Check Pressure Relief Valve 1. Visually inspect the pressure relief valve and the • Ensure the pressure reading on the pressure gauge relief valve discharge pipe for signs of weeping or does not exceed 25 psig.
  • Page 15: Check Condensate Drain System

    CHAPTER 3 - MAINTENANCE PROCEDURES 3.3.3 Check Condensate Drain System 1. Ensure condensate drain assembly is firmly secured to bottom of the unit. See Fig. 1 on the right. Ensure the Retention clip is secure. See Fig. 2 (Solo Models SEALS RETAINING NUT only).
  • Page 16: 6-Month Maintenance

    CHAPTER 3 - MAINTENANCE PROCEDURES TITLE 3.4. 6-Month Maintenance 3. If water flows freely, release the lever and allow the valve to seat. Watch the end of the relief valve discharge pipe to ensure that the valve does not 3.4.1 Check Water and Gas Piping weep after the line has had time to drain.
  • Page 17: Chapter 4 - Operating Instructions

    CHAPTER 4 - OPERATING INSTRUCTIONS FOR YOUR SAFETY, READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly, a fire or explosion may result, causing substantial property damage, serious injury, or death. A. This appliance does not have a pilot. It is equipped C.
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  • Page 19: Chapter 5 - Ctrlmax Operation

    CHAPTER 5 - CTRLMAX OPERATION The CTRLMax Boiler Management System is designed by touching the center soft key to be flexible yet easy to use. CTRLMax monitors and controls the INSTINCT to provide heat as efficiently as To shut down the unit, touch the soft key.
  • Page 20: Ctrlmax Menu Structure

    CHAPTER 5 - CTRLMAX OPERATION 5.2. CTRLMax Menu Structure INSTINCT 186°F 156°F Target = 186°F DHW Demand EZ Setup CH / DHW Operation Select Language Boiler Information Heating Enabled Boiler Information Lockout History Select Language English Français Nederlands Español Italiano Deutsch Heating EZ Setup DHW EZ Setup...
  • Page 21: Home Screen

    CHAPTER 5 - CTRLMAX OPERATION 5.3. Home Screen Main Icons of CTRLMax display Central Heating - indicates information related • The Home Screen presents status information in a very to central/space heating. user friendly way so that the current state of the boiler can be quickly accessed.
  • Page 22: Status Line Messages

    CHAPTER 5 - CTRLMAX OPERATION 5.4. Status Line Messages DHW Post Pump - The domestic hot water circulator(s) is/are running to remove heat from the INSTINCT at the Standby - Indicates that the INSTINCT is ready to re- completion of a call. spond when a demand is received.
  • Page 23: Main Menu

    CHAPTER 5 - CTRLMAX OPERATION 5.5. Main Menu 5.6. EZ Setup The Main Menu can be entered from the Home Screen The EZ Setup menus provide a simple way to quick- ly customize CTRLMax for each installation. EZ Setup by touching the soft key.
  • Page 24: Ch / Dhw Operation

    CHAPTER 5 - CTRLMAX OPERATION 5.7. CH / DHW Operation The CH / DHW Operation Menu can be entered from the Main Menu by selecting the CH / DHW Operation icon and touching the soft key. The CH / DHW Operation Menu provides a simple way to disable either the central heating or domestic hot water functions of the INSTINCT.
  • Page 25: Language Selection

    CHAPTER 5 - CTRLMAX OPERATION 5.8. Language Selection The Select Language Menu can be entered from the Main Menu by selecting the Select Language icon and touch- ing the soft key. The Select Language Menu provides a simple way to select the language used on the display (nine different languages: English, French, Dutch, Spanish, Italian, German, Czech, Polish and Russian).
  • Page 26: Boiler Information

    CHAPTER 5 - CTRLMAX OPERATION 5.9. Boiler Information Boiler Information can be viewed by selecting the Boiler Information icon and pressing the OK button. Boiler Information provides real time operating information of the INSTINCT. Boiler Information Boiler Information Boiler Information displays six boil- Boiler Information er readings at a time.
  • Page 27: Information Items

    CHAPTER 5 - CTRLMAX OPERATION 5.9.1 Information Items Information Item Description Displays the current operating state of the INSTINCT. This is the same as the sta- Boiler Status tus line on the home screen. Heating Call Displays if a central heating call is present. DHW Call Displays if a domestic hot water call is present.
  • Page 28: Lockout History

    CHAPTER 5 - CTRLMAX OPERATION 5.10. Lockout History Lockout History can be viewed by selecting the Lockout History icon and pressing the OK button. The Lockout History Screen lists the last eight lockouts along with how long ago they occurred. Boiler Information Lockout History Lockout History displays the last...
  • Page 29: Lockout Screen

    CHAPTER 5 - CTRLMAX OPERATION 5.10.1 Lockout Screen If a problem occurs, the Lockout Screen replaces the Home Screen. The backlight will remain on until the lockout is reset. Pressing any arrow button will return to the Home Screen so that additional troubleshooting can be performed. See Sections 5.10.2 on page 22 and 5.10.3 on page 23 for a list of lockouts and descriptions.
  • Page 30: Manual Reset Lockouts

    CHAPTER 5 - CTRLMAX OPERATION 5.10.2 Manual Reset Lockouts Code Lockout Message Description Failed Ignition The burner failed to light after 5 ignition attempts. False Flame Flame detected prior to ignition. High Boiler Temperature Boiler temperature has reached 210°F [99ºC] or 102°F [39°C]. Blower Speed Blower is not at correct speed or speed signal is not being received by control module.
  • Page 31: Automatic Reset Blocking Lockouts

    CHAPTER 5 - CTRLMAX OPERATION 5.10.3 Automatic Reset Blocking Lockouts Code Lockout Message Description High Flue Temperature Flue temperature exceeds high limit. Internal Control Fault EEPROM misconfiguration. Internal Control Fault CRC check error. DHW Sensor Shorted A short circuit has been detected in the DHW temperature sensor circuit. DHW Sensor Open An open circuit has been detected in the DHW temperature sensor circuit.
  • Page 32 Computerized sizing available from Triangle Tube • Available in capacities from 25,000 BTU/hr to 5,000,000 BTU/hr Triangle Tube - 1240 Forest Parkway, Suite 100, West Deptford NJ 08066 Tel: (856) 228 8881 - Fax: (856) 228 3584 - E-mail: info@triangletube.com...

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