TriangleTube prestige Service Technician Manual
Condensing water boiler
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Also See for prestige:
- Supplement manual (15 pages) ,
- Service technician's trouble shooting manual (32 pages) ,
- Control supplement (32 pages)
Related Manuals for TriangleTube prestige
Summary of Contents for TriangleTube prestige
- Page 1 Condensing Water Boiler SERVICE TECHNICIAN’S TROUBLE SHOOTING GUIDE 2008-36 TSG-PRESTIGE Date revised: 12/6/10...
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Page 2: Table Of Contents
Table of Contents INTRODUCTION Page 1-2 SERVICING TIPS AND INSTRUCTIONS Page 3-4 CONTROL MODULE DISPLAY - GENERAL Page 5-9 PRESTIGE CONTROL MODULE DISPLAY Page 10-11 SOFT LOCKOUT ERROR CODE Page 12-17 HARD LOCKOUT ERROR CODE Page 18-26 COMBUSTION TEST / SETTINGS... - Page 3 WARNING This guide is to be used in conjunction with the PRESTIGE Boiler Installation and Maintenance Manual. Procedures and servicing listed in this manual must be performed by a qualified service technician, installer, service agency or gas supplier.
- Page 4 Introduction Introduction This guide is to be used in conjunction with the Triangle Tube PRESTIGE Boiler Installation and Maintenance Manual. Good Troubleshooting Practices Before leaving for the job site: Check your parts and tools • Test equipment and tools you will need: Electrical meter that tests both voltage (AC/DC), continuity (Ø...
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Page 5: Servicing Tips And Instructions
Servicing Tips and Instructions WARNING Label all wires and wire connections prior to disconnecting when servicing any boiler controls. Wiring errors can cause improper and dangerous operation. Always disconnect the power supply to the boiler before serv- icing. Failure to comply could result in severe personal injury, death or substantial property damage. WARNING Never bypass (jumper) any boiler, control or device except for momentary testing when troubleshooting the boiler as outlined in this guide, severe personal injury, death or substantial property damage can result. - Page 6 After completing any servicing of the boiler verify proper operation of the boiler. Steps to verify proper oper- ation are outlined in the Start-Up Procedures in the PRESTIGE Boiler Installation and Maintenance Manual. Failure to comply could result in severe personal injury, death or substantial property damage.
- Page 7 MODE and “-” buttons simultaneously STANDBY mode. until the first digit flashes “L”. This is the standard mode for the PRESTIGE. The control automatically returns to this mode after 20 minutes if no TO DEACTIVATE THE HIGH OR LOW FIRE keys have been pressed on the display.
- Page 8 Control Module Display - General Standby Mode Display Boiler function Display STANDBY, no demand Fan prepurge or post purge cycle Ignition sequence Burner ON for space heating (CH) Burner ON for domestic hot water (DHW) Pre-check for air flow prior to prepurge cycle Burner OFF due to reaching temperature setpoint Space Heating (CH) post pump cycle Domestic hot water (DHW) post pump cycle...
- Page 9 Control Module Display - General Key: Display Description of parameters Domestic Hot Water Setting (See Note 1) Parameter Mode STEP DHW Application Selection (See Note 2) STEP To access PARAMETER mode when the system is in CH Application Selection (See Note 3) STANDBY mode, press the MODE button once.
- Page 10 Control Module Display - General NOTICE Accessing Boiler Information The ignition counters and burner hours are Information mode split into three two digit numbers. For example: Key: Display J 12 Key: Display Pressing MODE once J 12 MODE Pressing MODE once MODE Pressing MODE twice MODE...
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Page 11: Error Hard Lockout Mode
Supply Temperature increased too rapidly An optional AM-4 Interface module kit, PSRKIT23 No blower signal present can be added to any Prestige to provide contacts Blower signal does not reset to zero for an external alarm in the event the boiler enters into a hard Lockout. -
Page 12: Prestige Control Module Display
Prestige Control Module Display Boiler control display is blank Check for 120 volts at terminals L and N of the 120V terminal strip • If no power is measured check the external power supply, external fuse or breaker. Check the internal fuse F1 by locating the control module and removing the black housing. The internal fuse F1 is located in the right corner of the control module near the 120V high voltage electrical connector on the control as shown in Fig. - Page 13 Prestige Control Module Display • If all the above steps fail to resolve the problem, replace the control module. Boiler display shows a number of 1 to 8 for the first digit on the left followed by 2 or 3 dig- its (boiler temperature) The boiler is in normal operating mode.
- Page 14 - Ensure the boiler and heating system have been properly purged and there is no entrapped air. - Inspect and verify heating system piping and its components. Ensure piping is per the recommendations given in the Prestige Installation Manual or per other approved/recognized designed configurations.
- Page 15 - Ensure the boiler and heating system have been properly purged and there is no entrapped air. - Inspect and verify heating system piping and its components. Ensure piping is per the recommendations given in the Prestige Installation Manual or per other approved/recognized designed configurations.
- Page 16 - If 35Vdc is not present at the connector, inspect the wiring har- ness. Replace the wire harness, if there is any damage visible • Contact Triangle Tube Technical Support if problem is not resolved. The control module is detecting the blower in operation when it should not be. b- 29 Blower Assembly •...
- Page 17 The burner will remain off until the condition is corrected. • Review parameter setting for DWH operating signal selection. Reference Prestige Control Supplement for proper selection. • Inspect the DHW temperature sensor and wiring, ensure it is secure and in good condition.
- Page 18 Replace the wire harness if the inspection reveals any signs of damage. - Contact Triangle Tube Technical Support if problem is not resolved The control module requires an incoming voltage of 120V and a frequency of 60 Hz. b- 116...
- Page 19 Soft Lockout Error Code Correcting Error Condition Code Error Condition b- 119 If the LWCO device is determined to be open by the control module the boil- LWCO Device er will remain in a shut down mode until the condition is corrected. Once the condition is corrected the boiler will remain in the shut down mode for an additional 150 seconds before startup.
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Page 20: Hard Lockout Error Code
Hard Lockout Error Code The boiler will display a Hard Lockout with an E as the first digit on the left of display followed by an error code. The boiler must be manually reset by pressing the RESET button on the display once the condition has been corrected. A Hard Lockout will occur when boiler conditions, that are considered critical in terms of safety, are not met or exceeded. - Page 21 Hard Lockout Error Code Correcting Error Condition Code Error Condition E- 02 Failed Ignition Error • On LP applications the incoming gas regulator should be installed as (continued) follows: - Size the regulator for the appropriate flow. - The regulator diaphram should be installed horizontally - The piping before and after the regulator should be straight rigid pipe for a minimum of 10 pipe diameters.
- Page 22 Reset the boiler control module and retry ignition sequence and boiler opera- Internal Failure E- 06 tion. If problem continues, contact Triangle Tube Technical Support for addi- tional assistance. Internal Failure Reset the boiler control module and retry ignition sequence and boiler opera- E- 07 tion.
- Page 23 - Replace the aquastat using Triangle Tube’s PSRKIT22, IDWH Sensor Kit. Reset the boiler control module and retry ignition sequence and boiler opera- tion. If problem continues, contact Triangle Tube Technical Support for addi- tional assistance. E- 15 Internal Failure Reset the boiler control module and retry ignition sequence and boiler opera- tion.
- Page 24 - Ensure the boiler and heating system have been properly purged and there is no entrapped air. - Inspect and verify heating system piping and its components. Ensure piping is per the recommendations given in the Prestige Installation Manual or per other approved/recognized designed configurations.
- Page 25 - If 35Vdc is present at the connector, reconnect the wire harness to the blower and ensure a secure connection. If problem is not resolved, contact Triangle Tube Technical Support for additional assistance.
- Page 26 Inspect the gas valve wiring harness and gas valve for a short circuit - Repair short circuit Reset the boiler control module and retry ignition sequence and boiler opera- tion. If problem continues, contact Triangle Tube Technical support for addi- tional assistance.
- Page 27 Internal Failure E- 60 Reset the boiler control module and retry ignition sequence and boiler opera- tion. If problem continues, contact Triangle Tube Technical Support for addi- tional assistance. Reset the boiler control module and retry ignition sequence and boiler opera-...
- Page 28 Hard Lockout Error Code Correcting Error Condition Code Error Condition Supply or Return E- 123 The control module has detected a defective supply or return temperature sensor. Temperature Sensor • Inspect the boiler supply and return temperature sensors and wiring, Failure ensure they are secure and in good condition, replace as needed.
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Page 29: Combustion Test / Settings
CO2 analyzer. • The combustion test sample can be taken from the test port located on the vent adapter of the PRESTIGE. • Ensure the vent and combustion air piping are completely installed prior to startup and conducting a combus- tion test. - Page 30 Adjust the gas valve throttle screw, as shown in figure 2A or in Fugre 2B as follows: 1. Ensure the PRESTIGE is OFF and no “calls for heat” are initiated. 2. Using a flat head screwdriver, turn the throttle screw clockwise (inward). It is important to note the initial start point of the screw prior to any adjustments.
- Page 31 Internal Wiring / Electrical Fig. 3: Prestige SOLO Boiler Factory Wiring...
- Page 32 Internal Wiring / Electrical Fig. 4: Prestige EXCELLENCE 110 Boiler Factory Wiring...
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Page 33: Internal Wiring / Electrical
5/16” V2: 32 Ω V2: 18 Ω 3/16” (Tip) Fig. 5: Gas Valve Solenoid Coil Resistance - Prestige Ensure tip is aligned on the Solo 60, 110, 175, 250 and Excellence 110 centerline of the rod Fig. 6: Igniter Spark Gap Adjustment... -
Page 34: Replacement Parts
Replacement Parts Fig. 7: Jacket Components - PRESTIGE SOLO... - Page 35 Replacement Parts Fig. 8: Jacket Components - PRESTIGE EXCELLENCE...
- Page 36 Replacement Parts Fig. 9: Domestic Components - PRESTIGE EXCELLENCE...
- Page 37 Replacement Parts Fig. 10: Internal Components - PRESTIGE 60...
- Page 38 Replacement Parts Fig. 11: Internal Components - PRESTIGE 110...
- Page 39 Replacement Parts Fig. 12: Internal Components - PRESTIGE 175/250...
- Page 40 Replacement Parts Fig. 13: Internal Components - PRESTIGE 399...
- Page 41 Replacement Parts Fig. 14: Internal Components - PRESTIGE EXCELLENCE...
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Page 42: Burner Components Prestige 60/110/175/250/Excellence
Replacement Parts Fig. 15: Burner Components - PRESTIGE 60/110/175/250 and EXCELLENCE... - Page 43 Replacement Parts Fig. 16: Burner Components - PRESTIGE 399...
- Page 44 Replacement Parts Fig. 17: Electronic Components - PRESTIGE...
- Page 45 Torques Specifications The following lists the torques specifications for various screws:...
- Page 46 Additional quality water heating equipment available from Triangle Tube Brazed Plate Heat Exchangers For domestic water, snow melting, radiant floor, refrigeration Plates made of stainless steel, with a 99.9 % copper and brazed, ensuring a high resistance to corrosion Self cleaning and self descaling...